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cannot create firefox sync account unexpected error

I have a computer running windows 7 and have no problem creating a firefox sync account or logging in to it. I have 2 computers running windows 10 and I cannot log into m… (čítať viac)

I have a computer running windows 7 and have no problem creating a firefox sync account or logging in to it.

I have 2 computers running windows 10 and I cannot log into my firefox sync account or even create a new one with a different email address. I keep getting an unexpected error in both instances.

I even uninstalled firefox and reinstalled it........

I checked firefox server status and all is fine.

All versions of firefox I am running is 48.0

Here is my history log......I would hate to downgrade my computers to windows 7 just because of firefox sync,

There has to be something on the back end for this to be happening.

Im attaching a log of my firefox

Asked by Dennis1960 Pred 3 rokmi

Answered by Dennis1960 Pred 3 rokmi

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My email address is valid but email is returned. What should I do?

"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data." I'm pretty sure emails to that account are n… (čítať viac)

"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data."

I'm pretty sure emails to that account are not bouncing. Could you please unlock my account so that I can access my sync account through THAT email, which actually accepts emails as I've tested many times? (For example, this mozilla account is linked to the same email address, for which I received a confirmation email from Mozilla itself a few minutes ago)

Asked by parisamenos Pred 2 rokmi

Answered by guigs Pred 2 rokmi

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The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data.

The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data. I NEED MY ACCOUNT UNBLOCKED! NO REASON FOR BE BLOCKE… (čítať viac)

The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data.

I NEED MY ACCOUNT UNBLOCKED! NO REASON FOR BE BLOCKED

Asked by Juan Mont Pred 2 rokmi

Last reply by Juan Mont Pred 2 rokmi

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Firefox won't read my password file

I don't know why - possibly after a firefox update to 49.0.2? But Firefox on Windows 10 is no longer saving or using my saved passwords. When I try to display saved login… (čítať viac)

I don't know why - possibly after a firefox update to 49.0.2? But Firefox on Windows 10 is no longer saving or using my saved passwords. When I try to display saved logins, there are none showing. However, I do have intact key3.db and logins.json files, and I can see in logins.json that there are lots of logins stored in there. So I'm sure the data are there, but just not being read.

Uninstalling and reinstalling didn't help. Refresh didn't help. Synch seems to connect, but doesn't help. Isn't there some command to force the browser to read the saved logins file?

Asked by sdsteve Pred 3 rokmi

Answered by sdsteve Pred 3 rokmi

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are firefox account and sync account the same?

I got one of those pop ups, your FF is loading slow, so I said ok, then kicked me into updating sync... I had trouble logging in change my PW twice, and it worked once th… (čítať viac)

I got one of those pop ups, your FF is loading slow, so I said ok, then kicked me into updating sync... I had trouble logging in change my PW twice, and it worked once then not again. Soooo, questions are: 1) are firefox account and sync account the same? 2) do they have different pws? 3) do I log out of them separately or together?

4) how do I tell if I am in new Sync or old. [first time I tried there was no "disconnect" on my sync page]

Once I get accounts and PWs straightened out, I'll be back with more questions.

Sorry to be critical, but I think many of the faq and help pages are close to worthless. They are carrying too many assumptions about what you already know if you ask a question. One solution, ANYTHING mentioned [e.g. sync, account, logon, usename, etc] should have a <learn more> link.

thanks look forward to answer[s] tom

Asked by hallfrogfirefox Pred 4 rokmi

Answered by FredMcD Pred 4 rokmi

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Account locked

My email account was locked due to a temporary issue with my email provider. I need a way to unlock my email account. The exact issue is: Sorry We've Locked Your Account… (čítať viac)

My email account was locked due to a temporary issue with my email provider. I need a way to unlock my email account.

The exact issue is: Sorry We've Locked Your Account

The confirmation email we sent to (email address) was returned and we’ve locked your account to protect your Firefox data.

Asked by LiveGroo Pred 2 rokmi

Answered by cor-el Pred 2 rokmi

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Unable to use old Sync Key and recover my old Firefox sync data

I have not been using Firefox for a long while. I have lost a couple of passwords for old emails and the only place that I thought I might find them is my Saved Passwords… (čítať viac)

I have not been using Firefox for a long while. I have lost a couple of passwords for old emails and the only place that I thought I might find them is my Saved Passwords on old Firefox. I have a Sync Key (and I know it's obsolete now) and to use that I have downloaded Firefox 28.0 which supports it.

The problem is when I go to "Setup Sync" and try to submit my username, password, and Sync Key, every time I get the error "Failed to Connect to the Server". Therefore I cannot proceed from that point. The server is set on "Default Mozilla Firefox Sync Server". However I have noted that the dropdown menu has an option for a custom server.

Alternatively when I choose the option of "Create a New Account" I get similar error that "Server Not Found - Firefox can't find the server at auth.services.mozilla.com."

Note: Firefox opens webpages without any issue. Obviously it does not open services.mozilla.com in a new tab.

So, I'm not sure where the problem is and how to solve it. 1) Is version 28.0 permanently unable to connect to sync servers? 2) If so, what are my options to retrieve old sync info using my Sync Key 3) Or, Has the location of servers changed? Do I need to put a Custom Server info in?

I really appreciate your help as I'm stuck.

Asked by farhadex Pred 2 rokmi

Answered by philipp Pred 2 rokmi

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How can i unlock my sync account ?

Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to prot… (čítať viac)

Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to protect your Firefox data." My email is working now :) but my account is still locked. how can I unlock ?

Asked by stv31en Pred 2 rokmi

Answered by cor-el Pred 2 rokmi

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Firefox deleted all my passwords - synchronize doesn't get back them.

Hi, My lenovo x230 turned off yesterday without a reason and today I turned it on then went to Firefox (linux, installed from source in /opt/) and then I saw "restore se… (čítať viac)

Hi, My lenovo x230 turned off yesterday without a reason and today I turned it on then went to Firefox (linux, installed from source in /opt/) and then I saw "restore session" button so I restored it because I'm a programmer and I have many cards opened and then I realized I don't have my passwords remembered in Firefox... so I went to Settings Privacy and then I saw it's not logged to my Sync Account, I logged and click Sync but still nothing.... no passwords... so I go to my Firefox on Android and what? There's all passwords... I tried to sync it between these 2 Firefoxes but it transfer to PC only that passwords I saved only on my Android... even if there are all my passwords on that Android device from PC too... :/ what should I do?? it's weird....

Asked by ShinJii Pred 2 rokmi

Answered by ShinJii Pred 2 rokmi

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Bookmarks painfully slow after 48.0.2 Firefox update

Everything was hunky dory until the awful v48 update. With no other changes to the system, bookmarks are now annoyingly slow to use. If I try to bookmark this page for ex… (čítať viac)

Everything was hunky dory until the awful v48 update. With no other changes to the system, bookmarks are now annoyingly slow to use. If I try to bookmark this page for example, FF has to think for 2-5 seconds before I can enter tags. After saving the bookmark it freezes for another 1-3 seconds before I can do anything else. This is an awful downgrade.

There were absolutely no other changes to my setup except for the update. I didn't change any preference, install an addon, or the like. In any case, I performed a safe mode test and this makes the pauses even worse.

What else can I try? Your FF knowledge would be greatly appreciated.

Asked by jasu Pred 3 rokmi

Answered by John99 Pred 3 rokmi

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No verification email from Firefox Sync

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmai… (čítať viac)

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmail one, and I have checked all folders, including Spam. I'm actively sending and receiving Gmail messages, so there's nothing wrong with that account. Since there's no direct way to contact Mozilla, I'm at a loss of what to do next. I want to have everything synced up properly; that's the reason I'm using the service to begin with. Does anyone have a suggestion?

Asked by bluegenes Pred 3 rokmi

Answered by bluegenes Pred 3 rokmi

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Account blocking

The confirmation email we sent to xxxxxxxxxxxx @mail.ru was returned, so we blocked the account to protect your Firefox data. If this is a valid email address, let us kno… (čítať viac)

The confirmation email we sent to xxxxxxxxxxxx @mail.ru was returned, so we blocked the account to protect your Firefox data.

If this is a valid email address, let us know and we will help unlock your account.

How can I unblock an account?

edited email address from public and search/spam bots view.

Asked by Hazzard Pred 1 rokom

Answered by McCoy Pred 1 rokom

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Logged in with username and password but can't manage account or sync.

Hi, I have multiple devices signed in to my Firefox account and have used sync for several years. Following a recent update to Firefox version 58.0.2 I have found that my… (čítať viac)

Hi, I have multiple devices signed in to my Firefox account and have used sync for several years. Following a recent update to Firefox version 58.0.2 I have found that my Windows computer (Windows-7), is unable to sign in correctly or use any sync services. I am able to go to "Sign in to sync" and enter my credentials successfully and it gives the impression (in options - Firefox accounts) that I am signed in to my account correctly. However, none of my saved logins are accessible, none of my bookmarks are updating and the "manage account" hyperlink is unresponsive. The device also fails to appear under "Devices and apps" on my other signed in devices. Each time I log out and try to log back in again, it takes me through security and sends a confirmation email to my primary email address. I acknowledge this email and it appeas to be confirmed but I'm never properly signed in.


Please advise. Thanks,

Paul.

Asked by Paul Pred 2 rokmi

Answered by Shadow110 Pred 2 rokmi

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how do i change the login for firefox

I had to have my computer cleaned out and start over. When I installed firefox I mistakenly used a different email address as the username. I've uninstalled firefox twi… (čítať viac)

I had to have my computer cleaned out and start over. When I installed firefox I mistakenly used a different email address as the username. I've uninstalled firefox twice and re-installed in an attempt to login with the correct email address. It keeps re-installing and showing up with the wrong email. I'm trying to get to the correct login so that I can re-create the toolbar with all my bookmarks by using Sync. I'm not tech savvy, so any answer needs to be simple, straightforward and step by step. Thanks

Asked by pickaccess Pred 2 rokmi

Answered by cor-el Pred 2 rokmi

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Provide mirror of Firefox sync for Russian users in non-blocked IP subnet

Mozilla Firefox Sync is blocked in whole Russia, when Russian authorities (Roskomnadzor) try to block Telegram, so it blocks those subnets: http://isitblockedinrussia.com… (čítať viac)

Mozilla Firefox Sync is blocked in whole Russia, when Russian authorities (Roskomnadzor) try to block Telegram, so it blocks those subnets: http://isitblockedinrussia.com/?host=accounts.firefox.com 35.160.0.0/13 54.144.0.0/12

Additional info here: https://github.com/sxiii/russian-blackout

So all Russian users at now can't use Firefox Sync (accounts.firefox.com) and other Mozilla cloud services.

Can Mozilla provide mirror or proxy for accounts.firefox.com website and other services in new IP subnet, that not blocked in Russia?

For Russian users: Роскомнадзор (РКН) заблокировал в России доступ к синхронизации Mozilla Firefox поэтому сайты accounts.firefox.com, firefoxusercontent.com, sync.services.mozilla.com не открываются у многих русских провайдеров (Ростелеком, Мегамакс, Virgin Connect и т.п.)

Asked by Alexey Murz Korepov Pred 1 rokom

Answered by Alexey Murz Korepov Pred 1 rokom