i can't log in to facebook on firefox, username, password then loads a secondary authenication to use passkey and it just won't load
I am a subscriber to Mozilla Relay that includes the "Phone Mask". I believe I correctly configured everything ages ago, but am feeling VERY FRUSTRATED whereby I am tryi… (ďalšie informácie)
I am a subscriber to Mozilla Relay that includes the "Phone Mask". I believe I correctly configured everything ages ago, but am feeling VERY FRUSTRATED whereby I am trying to purchase tickets for a local event and the SMS code (that expires in 15 seconds) sent to my mozilla phone mask is NOT getting to my iPhone. Isn't there an end-to-end test you all have to track down misconfigurations or other issues?
I followed the instructions to set a security and there is no option to do it. I need to be able to login to all of my gmail accounts. The correct password was used, and … (ďalšie informácie)
I followed the instructions to set a security and there is no option to do it. I need to be able to login to all of my gmail accounts. The correct password was used, and is shown when I click the key icon and is accepted on other browsers. What is the problem and how do I fix it?
I have changed my email, so my 2fas codes don't work with mozilla. I need the QR graphic to setup a new connection.
bold textIf Kids Make Add-ons They Need Two-factor auth but they can't
Hi, please assist. My old Gmail account that I used to login is no longer working when I try to reset password. I don't have a 2FA push code (must have deleted this); how… (ďalšie informácie)
Hi, please assist. My old Gmail account that I used to login is no longer working when I try to reset password. I don't have a 2FA push code (must have deleted this); however, I tried one of the 2FA backup codes which I do have (ten digit) to sync and access my old account and reset the password, but it is not working. None of the codes are working. Please help me reset and gain access to the account. Can you help me reset the password, and disable 2FA so I can get back in?
Best, Amritha
I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verificatio… (ďalšie informácie)
I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verification codes. Have checked my spam filters, no emails sent there. Nothing sent to other email folders. Made sure accounts@firefox is in my address book. Not forwarded to another email address. And have sent test emails to my account associated with my Firefox account. They come thru successfully. But nothing at all from Firefox. Is there an email problem today from the Firefox servers?
I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the dela… (ďalšie informácie)
I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the delay?
How do I enable two factor or MFA. I cant find it in settings. Thank you!
I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone… (ďalšie informácie)
I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone 16
The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job. Thanks for any help … (ďalšie informácie)
The best would be to recover additional backup codes but the address [ https://g.co/2sv doesn't do the job.
Thanks for any help
So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (ďalšie informácie)
So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks
For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error "There was a problem enabling two-step authentication. Chec… (ďalšie informácie)
For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error
"There was a problem enabling two-step authentication. Check that your device's clock is set to update automatically and start over."
I tried it on multiple laptops (all macbooks) with and without VPN and on an iPhone, but the error is the same everywhere.
The error shows in the final steps, after i downloaded and entered a security code. It brings me back to the account page with the error
Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over. Yes Im on the righ… (ďalšie informácie)
Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over.
Yes Im on the right timezone, updated on auto sync and have tried multiple 2FA apps.
Mozilla - SICK TO DEATH - of a product that has poor or zero customer support. Now like FireFox. Been loyal to this Browser for many years and in return - zero customer … (ďalšie informácie)
Mozilla - SICK TO DEATH - of a product that has poor or zero customer support. Now like FireFox. Been loyal to this Browser for many years and in return - zero customer support. trying to sign up for THIS crap "help" not from FireFox of course, but from "VOLUNTEERS" so NOT Mozilla/FireFox and they don't get paid to help the company?? Bad biz all around.
Why do I have my time wasted "solving a problem" THAT SHOULD NOT HAPPEN IN THE FIRST PLACE??
"Signing Up" for this "help" group - typed in my email addy, chose a password, then received a "Code" to verify my email. Received ERROR message "Bad Request (400) from FireFox??? asked to be sent a NEW code - did that 3 times - receiving THE SAME EXACT BAD CODE 3 TIMES!! but oh, somehow I'm in to this "help" group anyway. How will I get in again?? or come back to check on answers WITH NO PASSWORD???
Anyone else have this type of deliberate Obstruction method of getting help?? This is NOT even the main issue I wanted to get help.
