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Firefox hangs trying to access Office365 Mail, Contacts etc but IE is OK

After successfully logging in to Office365 (work), an attempt to click MAIL or CONTACTS results in a hang and blank screen. This does not happen in IE. After letting F… (čítať viac)

After successfully logging in to Office365 (work), an attempt to click MAIL or CONTACTS results in a hang and blank screen. This does not happen in IE. After letting FireFox sit for a minute or two, the BACK arrow display shows a long list of "continue" entries as if in a loop. I have tried starting FireFox with AddIns disabled (safe mode) and get same result.

Any clue?

Otázku položil(a) nazbuster Pred 4 rokmi

Na otázku odpovedal(a) jscher2000 Pred 4 rokmi

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Downloaded latest ver of Firefox 32Bit for Win. Extractor runs but no install. Had 64Bit but wouldn't update shockwave. Why won't it install?

I have been running Firefox 64Bit on Windows 7. Recently I have been having problems trying to watch movies online, Firefox keeps returning a message that the Shockwave … (čítať viac)

I have been running Firefox 64Bit on Windows 7. Recently I have been having problems trying to watch movies online, Firefox keeps returning a message that the Shockwave player was out of date, you go to the link but it returns you to the same page. Finally figured out that it only supports updating the 32Bit version.

Uninstalled the 64Bit version, rebooted computer as advised, downloaded the 32Bit version. Ran an update on adobe flash player then ran the install for the 32Bit version of Firefox.

The extractor runs quickly but then nothing else happens. I have shut down and downloaded a fresh copy of the 32Bit version again and again the extractor goes through perfectly and again nothing else happens. I have tried this process with both the full and stub versions with exactly the same results.

Why will it not install?

Otázku položil(a) zathraus Pred 4 rokmi

Na otázku odpovedal(a) zathraus Pred 4 rokmi

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Toolbars remain VERY small in fresh and new install W10

Fresh, clean install of W10 and Firefox. Entire installation appeared small but W10 responded to changes in Display tools to normalize. Firefox did not. Though web conten… (čítať viac)

Fresh, clean install of W10 and Firefox. Entire installation appeared small but W10 responded to changes in Display tools to normalize. Firefox did not. Though web content appears same as Windows 10 windows, the Firefox toolbar and menus are extremely small. Fix?

Otázku položil(a) Bob338 Pred 4 rokmi

Na otázku odpovedal(a) cor-el Pred 4 rokmi

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Remove "... - Visit" and "Search with ..." entries in location bar

I would like the "... - Visit" and "Search with ..." entries not to show up when I type an address in location bar. So far, it was possible to do so by setting browser.ur… (čítať viac)

I would like the "... - Visit" and "Search with ..." entries not to show up when I type an address in location bar. So far, it was possible to do so by setting browser.urlbar.unifiedcomplete to false but this pref has been removed in Firefox 49 (https://bugzilla.mozilla.org/show_bug.cgi?id=1223728).

In Nightly 49.0a1, adding the following to userChrome.css works and hides the "Search" entry:

  #PopupAutoCompleteRichResult richlistitem[actiontype="searchengine"] {
  display: none;
  }
  .autocomplete-richlistbox { height: auto !important; }


The following works for "Visit" entry but after every Firefox restart, the first time I type an address, it shows zero items in the drop-down:

  #PopupAutoCompleteRichResult richlistitem[actiontype="visiturl"] {
  display: none;
  }
  .autocomplete-richlistbox { height: auto !important; }


If I add both these snippets to userChrome.css at the same time, none of them work. Both "Visit" and "Search" entries are still visible.

Is there any other way that works without any side-effects?

Thanks.

EDIT: code formatting.

Otázku položil(a) dynamite Pred 4 rokmi

Na otázku odpovedal(a) cor-el Pred 4 rokmi

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Firefox won't load all Mozilla-related sites and products?

Hey, support side of Mozilla! I have a weird problem. About a week ago, I noticed my theme wasn't loaded properly, so I went to the AddOns tab and, strangely, it's text, … (čítať viac)

Hey, support side of Mozilla!

I have a weird problem. About a week ago, I noticed my theme wasn't loaded properly, so I went to the AddOns tab and, strangely, it's text, as though the style sheet forgot to load. I went to the Mozilla website to download a new theme, thinking this may fix the error.

And... It's all text, too. All Mozilla pages, exclusively, are text-only. All other websites function as normal. I returned to the AddOn panel and noticed that anything that may be "hosted" by a .mozilla website loaded as text. (However, not mozilla.com websites, just (something).mozilla.com websites.)

I have combed through the troubleshooting options (using Chrome, that's what I'm posting from now) and have tried everything. Cookies/history/whathaveyou cleared out. Firefox uninstalled and reinstalled seven times now. A few times I entirely deleted the Firefox folders as instructed. I even tried Nightly to see if it was just a weird bug with the current build of Firefox. Then, conversely, I tried an old build of Firefox.

All do the same thing. Sure, it works *okay*, but if I need anything from Mozilla, I'm out of luck.

Here's the Imgur folder since the Uploader here apparently doesn't work: http://imgur.com/gallery/kb6Us

Otázku položil(a) FlameRabbits Pred 4 rokmi

Na otázku odpovedal(a) cor-el Pred 4 rokmi

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Why is the Roboform toolbar missing in Firefox but not in IE11 in a Windows 10 Standard user account but not in the Administrator account?

Upgrading from Windows 7 to Windows 10 went fine, but I notice that the Roboform toolbar is missing in Firefox in my wife's Standard User local account (but it IS there i… (čítať viac)

Upgrading from Windows 7 to Windows 10 went fine, but I notice that the Roboform toolbar is missing in Firefox in my wife's Standard User local account (but it IS there in IE11). The toolbar shows up as normal in both browsers in my Admistrative local user account. In Firefox, clicking on View/Toolbars does not show Roboform as an option. I've tried uninstalling Roboform and re-installing the most recent version but the same thing occurs.

Can anyone provide a solution to get the toolbar to show up?

Otázku položil(a) Oldtimer1 Pred 4 rokmi

Na otázku odpovedal(a) Oldtimer1 Pred 4 rokmi

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The control key, all alone, enlarges web pages and email bodies in Thunderbird.

control++, control+-, and control+0 all work as expected, but if I'm not quick enough to let go of the control key, or if I just press the control key all alone, the web … (čítať viac)

control++, control+-, and control+0 all work as expected, but if I'm not quick enough to let go of the control key, or if I just press the control key all alone, the web page I'm on (including graphics) or the email body I'm looking at in Thunderbird just get larger and larger. The problem seems to be limited to Mozilla as the other browsers, Word, etc. don't exhibit this behavior.

I have no idea what combination of keystrokes caused this! I have rebooted.

Otázku položil(a) CarolCWN Pred 4 rokmi

Na otázku odpovedal(a) FredMcD Pred 4 rokmi

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SSL_ERROR_INAPPROPRIATE_FALLBACK_ALERT on specific website

Hi there, I'm trying to troubleshoot an issue that seems to be specific to FireFox and a specific website. If you browse to www.denali.gov with FireFox, and then on the r… (čítať viac)

Hi there,

I'm trying to troubleshoot an issue that seems to be specific to FireFox and a specific website.

If you browse to www.denali.gov with FireFox, and then on the right side of the page click on "Denali Commission Project Database", FireFox will first pop up a message that says: "Your connection is not secure"

Here is a direct link to the page: https://www.denali.gov/dcpdb/index.cfm?nossl=true&fuseAction=Indicators.ShowProjectMapLink

Then if you click on Advanced and click the "(Not secure) Try loading www.denali.gov using outdated security" that page will fail to load with the following error message:

"An error occurred during a connection to www.denali.gov. The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. Error code: SSL_ERROR_INAPPROPRIATE_FALLBACK_ALERT"

Before anyone says "have you tried searching our forums or Google?", I've been researching this issue for the past hour and have not been able to come up with a solution. I checked the TSL settings on the "about:config" page and changed the version.min settings, but that does not fix the problem.

I have not been able to come up with anything, and so I turn to you guys... :-)


Has anyone seen this issue before and has a fix? The error is easily reproducible: Browse to the page using FireFox and I'm sure you'll see the same error.

However, the page loads fine in other browsers. Except, I don't want to use other browsers; I want to use FireFox.

Otázku položil(a) Aschoonbeek Pred 4 rokmi

Na otázku odpovedal(a) jscher2000 Pred 4 rokmi

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How can I decrease processor overheating? Mostly by Shockwave

Hi, there! I am close to Firefox more then 10 years, but the last one I see that Firefox overload my old Macbook A1260 C2D processor and overheat it. Mostly it appears u… (čítať viac)

Hi, there! I am close to Firefox more then 10 years, but the last one I see that Firefox overload my old Macbook A1260 C2D processor and overheat it. Mostly it appears using Adobe Sockwave. May be anyone can recommend any other plugin instead of it. It seems possible, just because Chrome is more friendly browser to my Mac :(

Otázku položil(a) Oleg-Sentia Pred 4 rokmi

Na otázku odpovedal(a) FredMcD Pred 4 rokmi

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Font rendering not correct - Windows 10

Hi all, I am seeing this problem since I wiped my computer and installed Windows 10 a couple of days ago. Just to clarify, everything was fine on Windows 8.1, which I was… (čítať viac)

Hi all, I am seeing this problem since I wiped my computer and installed Windows 10 a couple of days ago. Just to clarify, everything was fine on Windows 8.1, which I was previously using.

I see that fonts are not correctly renderded, there is a lot of aliansing and they're quite thin. They are ugly. The problem is well described in this ticket. https://support.mozilla.org/it/questions/1115938.

I have tried to reset Firefox, run withot plugin, nothing changes. Here you can find values I see in about:support. I use Firefox in Italian, i have translated these values in English. I don't remember what values I had in W8.1, but my suspect is that my GPU (AMD HD7950) is not detected/enabled correctly by Firefox. http://pastebin.com/QEmYBXpp

I noticed: - DirectWrite enabled false - Assert D3D11 device creation failed: 0x887a0004 - Support for H264 HW decoding No; Hardware video decoding disabled or blacklisted

Maybe I should not say this (lol) but Chrome does render fonts properly on my machine.

Can somebody help me please? Thanks

Otázku položil(a) olivercervera Pred 4 rokmi

Na otázku odpovedal(a) olivercervera Pred 4 rokmi

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lost my pocket add on

I am a total dummy when it comes to computers. I have enough knowledge to be dangerous. One of the features I have really enjoyed is pocket. I have been having problems w… (čítať viac)

I am a total dummy when it comes to computers. I have enough knowledge to be dangerous. One of the features I have really enjoyed is pocket. I have been having problems with my computer.(OS Windows Vista) I live with my brother and last night, my brother disabled my computer and moved my data to his(OS Windows Vista). In the process, somehow all my pocket data has been lost. the rest of my Firefox attributes seem to be working just fine but I cannot get my old pocket data to show up in the sidebar. Should I just kiss my old data goodbye or is there hope?

Otázku položil(a) doublest Pred 4 rokmi

Na otázku odpovedal(a) doublest Pred 4 rokmi

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Firefox update blocked by firewall

Yesterday I've got a report from one company about Firefox update being blocked by their firewall. Once it's on, the update fails. Turning it off fixes the update problem… (čítať viac)

Yesterday I've got a report from one company about Firefox update being blocked by their firewall. Once it's on, the update fails. Turning it off fixes the update problem, but also open their network, which is not desired. I advised to whitelist domains mentioned in article https://developer.mozilla.org/en-US/docs/Mozilla/Setting_up_an_update_server (aus2.mozilla.org and download.mozilla.org), but seems it did not help. Firefox update still failed with "Update failed" message. So what servers Firefox needs access to during the update process so they can whitelist them?

EDIT: Just to add, before whitelisting the mentioned domain, Firefox won't be able to even find the update. Now the update if found, but fails when downloading.

Otázku položil(a) Michal Stanke Pred 4 rokmi

Na otázku odpovedal(a) Michal Stanke Pred 4 rokmi

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Firefox won't let me set it as my default browser.

Whenever I try to set it as my default via the options, nothing happens, aside from it ticking the "Always check if Firefox is your default browser" box. I tried every me… (čítať viac)

Whenever I try to set it as my default via the options, nothing happens, aside from it ticking the "Always check if Firefox is your default browser" box. I tried every method on here, and on other forums and nothing has worked. I cannot make it my default browser via the 'set default programs' method because Firefox does not appear there, and, again, I found no answer that helped me add it to that list.

Otázku položil(a) imadeanaccountjustforthis1 Pred 4 rokmi

Na otázku odpovedal(a) ideato Pred 4 rokmi

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How to make firefox from blocking legit sites 2016

I've had no problems with this before, but today, Firefox began blocking legitimate sites such as google. ca It tells me my connection is not secure. Error code: SEC-_ER… (čítať viac)

I've had no problems with this before, but today, Firefox began blocking legitimate sites such as google. ca It tells me my connection is not secure. Error code: SEC-_ERROR_UNKNOWN_USER

My security settings have not been changed, so I don't know where to even start solving this problem.

I'm not a computer wiz, so would appreciate support that I can follow...

Thanks! JK

Otázku položil(a) JKielven Pred 4 rokmi

Na otázku odpovedal(a) cor-el Pred 4 rokmi

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Firefox Fully Transparent issue

Hello more advanced users, I have always used firefox however I have never faced an issue like this, it might sound weird to you all but all of sudden, literally all of s… (čítať viac)

Hello more advanced users, I have always used firefox however I have never faced an issue like this, it might sound weird to you all but all of sudden, literally all of sudden without me doing anything the Firefox ENTIRE window become fully transparent like you can see in the following pic: http://i.imgur.com/lFk0l1f.jpg

I have already started firefox in safe mode, reinstalled, deleted the entire users folder and started over again and NOTHING simply NOTHING stops this fully transparency, the only temporary fix I found was installing an addon called GlassMyFirefox that was supposed to add transparency to it but then made the opposite finally giving me the normal look to firefox (however every time I reboot the system the full transparency returns even with the addon so I am forced to Reinstall it so it kills the transparency again)

I have ran out of ideas even a full reinstall deleting everything (used Iobit unistaller and cleaned roaming folder) couldn't stop my firefox from going full transparent... I wonder if this issue has ever occured before and if anyone could happen to know how to fix it because firefox is unusable with that level of transparency and like I said I only use firefox no chrome or Edge or anyother browser therefore I need a fix hehe

Otázku položil(a) PrincessCadence Pred 4 rokmi

Na otázku odpovedal(a) PrincessCadence Pred 4 rokmi

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Tab is too far left and unreachable

Hi. This is more of a bug report. In Firefox, I can get a tab almost off screen to the left, with a blank space next to it, and other tabs. The only part then still reach… (čítať viac)

Hi. This is more of a bug report.

In Firefox, I can get a tab almost off screen to the left, with a blank space next to it, and other tabs. The only part then still reachable is half of the close button.

The way I get this is as follows:

Open Firefox. Open a second and third tab. Reduce the size of the browser to about half the screen. Drag the first tab outside the browser, so it will open as a second standalone browser window on the other half of the screen.

The second tab on the first browser window (now the first tab) will then be this weird tab too far left.

The fix is to click the half visible remains of the close button of the weird tab. It will disappear. But this isn't an option if that tab actually is in use. The only way to get back to it after using another tab is CTRL + SHIFT + TAB-ing.

I hope this gets fixed soon. I've attached a screenshot of the top of this very page with said weird tab next to it.

Otázku položil(a) Vlammetje Pred 4 rokmi

Na otázku odpovedal(a) cor-el Pred 4 rokmi

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What's the future of Firefox?

I take care of 5 systems for this household. Two Windoze 10, one Vista, and two Ubuntu 14.04. We currently use SeaMonkey, but Sync (ESSENTIAL to us) hasn't worked for li… (čítať viac)

I take care of 5 systems for this household. Two Windoze 10, one Vista, and two Ubuntu 14.04.

We currently use SeaMonkey, but Sync (ESSENTIAL to us) hasn't worked for literally years, and other things are dragging, including requests for help and info.

My real questions are: 1) Is sync currently working well? 2) Is there anything in the crystal ball that might hamper or destroy sync in ANY foreseeable future? 3) Four of the five systems are 64 bit, one is 32 bit. The Ubuntu systems are one each 32 and 64 bit.

  • A) I presume 64 and 32 bit installations get along together, and have transparent user interfaces as to bitness. Is this true?
  • B) Are there both 64 bit and 32 bit Ubuntu installations?
  • C) Besides bitness, what are the differences between the 32 and 64 bit versions?

4) I guess all the synced items will transfer to FireFox from SeaMonkey?

5) What other problems might I encounter with FireFox that I don't see in SeaMonkey?

6) Is FireFox planned to be supported indefinitely?

Thanks!

Formatting ~m

Otázku položil(a) RogerDavis Pred 4 rokmi

Na otázku odpovedal(a) Moses Pred 4 rokmi

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Firefox crashes whenever I try saving an image on Arch Linux

This is similar to https://support.mozilla.org/en-US/questions/1113518, except I am using Arch Linux, not Windows. I do not know specifically when this started happening… (čítať viac)

This is similar to https://support.mozilla.org/en-US/questions/1113518, except I am using Arch Linux, not Windows.

I do not know specifically when this started happening, but it was within the past 2 days, if not with the last 24 hours. Since Arch Linux has continuous rollouts rather than periodic releases, there are almost always some packages that get updated each day, but there was not anything out of the ordinary that was installed/updated in the past few days.

Here are the links to my crash reports: https://crash-stats.mozilla.com/report/index/bp-d879cc0b-7662-4ee9-bd0e-55d072160520 https://crash-stats.mozilla.com/report/index/bp-77ba4932-4105-4580-8465-ec14f2160520

I uploaded the error message that appeared, also: http://www.nickmcummins.com/files/firefox-crash.log

A few additional comments: - I first noticed this in the standard release version of Firefox, but I tried on Nightly to see if it was happening there too. The problem occurs for both versions. - I have un-installed and re-installed firefox through Arch's pacman package management system. - I have created a new profile and ensured that no extensions were installed. - I have profile sync and am logged in on both my Arch and OSX Firefox. The crashing behavior does not happen on OSX when using the same profile/account as the one I use on Arch Linux.

Thanks in advance for any help, this problem is frustrating.

Otázku položil(a) nickmcummins Pred 4 rokmi

Na otázku odpovedal(a) nickmcummins Pred 4 rokmi

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Why is there a conflict where options on YouTube do not work, and FF is having Script "collisions" when playing games on pogo.com?

I have used Firefox since its inception but I am my wits end. I have always been extremely pleased with Firefox's performance and options, and even recommended it highly … (čítať viac)

I have used Firefox since its inception but I am my wits end. I have always been extremely pleased with Firefox's performance and options, and even recommended it highly to others....... Until recently, (issues started around Version 39 going forward). Unwillingly I have started to migrate to using Internet Explorer, (11.0.9600), more, to view the pages that Firefox is apparently having issues with and cannot run some of the options that the page offers; (Ex. YouTube Video Editor. Firefox shows an error window stating that in order to use the Editor, it needs a more recent version of Flash to be installed, see image). Yet, when I open the exact same page in IE, it has absolutely no issues with running the Audio/ Video editing tools, (see image). I am using FF 46.0.1 and Flash 21.0.0.242, (Most Recent Version), Windows 8.1, 4GB RAM. Why is there a conflict where options on YouTube and other sites like Twitter do not work or sometimes don't even show at all? Firefox is also having Script "collisions" when playing on pogo.com, (see image), and on occasion, causes Firefox to crash completely and send error reports back to Mozilla(?), (This is becoming more frequent). I have also noticed huge delays, where you are unable to click on any link, option, or textbox on the page for periods lasting from 2-3 seconds and up to one minute, (it does not show a "page not responding" message, however, it does show in Task Manager that Firefox is "Not Responding"). I have done some trouble shooting on my end using the Firefox help forum using suggestions, such as "Refresh Firefox" which with all of the add-ons removed, Firefox did start up a little more instantaneous than the normal 5 seconds with add-ons installed. Running with the "refreshed Firefox", there was very little to no appreciable difference in the lags, slowness, and Script issues. I have also done a complete clean install of Firefox, (even with a new profile). Once again, this made no real appreciable difference with the performance improving of Firefox. I also continue to notice that Firefox uses a very large amount of CPU resources; in excess of 65%-98%. ***So much for the screenshots..... The screenshot started out at about 200kb in size, the picture would not upload after waiting 5 minutes, (at the time of upload, my up speed was 11.64Mbps). I have tried about 5 different times uploading this, each time using Paint to shrink the size of the picture and file. When I got the Jpg down to a small 6.08kb, (and waiting 10 minutes this time), I gave up on trying to upload the picture(s)...

Otázku položil(a) RadioManCBS Pred 4 rokmi

Na otázku odpovedal(a) RadioManCBS Pred 4 rokmi

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How can I change my geolocation settings

I use Windows 10 and live in UK but every website based on my geolocation settings(hope I'm using right terminology, basically websites that check my IP address) treat me… (čítať viac)

I use Windows 10 and live in UK but every website based on my geolocation settings(hope I'm using right terminology, basically websites that check my IP address) treat me as I am based in Germany. I.E YouTube displays me German content, other website that don't need subscription, displays me German content and all website is in German. I checked and in Firefox, and Firefox only, my IP is shown as IP originated from Hamburg. Can I change this? And how? I said that only Firefox do that as I've checked in Edge and Chrome and they both display my IP correct. I also called my ISP about that and they checked and there's everything ok at their end. I already deleted all the cookies from Firefox, but it didn't worked. IP is still German. How can I fix that?

Otázku položil(a) binks77 Pred 4 rokmi

Na otázku odpovedal(a) FredMcD Pred 4 rokmi