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Firefox crashes several times a day.

This has been going on for longer than I should have let it. For the record, I have tried going into Safe Mode but it didn't fix the issue. The crashes that I receive a… (čítať viac)

This has been going on for longer than I should have let it. For the record, I have tried going into Safe Mode but it didn't fix the issue. The crashes that I receive are random. I can be watching a video or I can just be reading something on a forum, regardless the browser crashes. I had a Java Applet plugin that was out of date so I also tried disabling that but I still had the crashes. Any help would be greatly appreciated, here are a couple of my crash reports.

https://crash-stats.mozilla.com/report/index/7b4126e5-6c3f-48b9-bf8f-de33d2160423

https://crash-stats.mozilla.com/report/index/7598566e-b8c8-4152-b58a-29ba52160423

Asked by BBall33 Pred 4 rokmi

Last reply by Brunej Pred 4 rokmi

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usally when i open a tab firefox crashes how do i fix this?

when i open a new tab it stays there until i search for something then Firefox crashes. i am running windows 7xp. and running 32.0.2 version of Firefox here is a list of… (čítať viac)

when i open a new tab it stays there until i search for something then Firefox crashes. i am running windows 7xp. and running 32.0.2 version of Firefox here is a list of my last 10 crash reports bp-a370f65d-4e60-400e-a8b3-bab8a2141011 15 minutes ago bp-316a3f8f-0775-4b62-be57-bc0c02141011 15 minutes ago bp-72f4e73f-337c-4228-afb9-835cc2141011 19 minutes ago bp-fe79e622-9242-4f85-940f-16ca62141011 26 minutes ago bp-749dbfbc-ed09-4403-8941-c2fec2141011 26 minutes ago bp-f3ac0934-690a-484c-991a-d70972141010 1 day ago bp-5d5f05e4-d82d-4798-b273-3a6d52141010 1 day ago bp-5d7b93b4-95a3-4603-863c-bebac2141010 1 day ago bp-a8fd0ad5-7bef-46ce-86dc-532ee2141010 2 days ago bp-a56e2617-e1eb-4fdc-91ab-23be52141009 2 days ago and a list of my extensions Astromenda NT 11.0.2 false {424b0d11-e7fe-4a04-b7df-8f2c77f58aaf} Astromenda Search Addon 1.2 false {ad7ce998-a77b-4062-9ffb-1d0b7cb23183} BlockAndSurf 1.179 false {56791912-F4C2-417E-D654-2D99CBE99C83} CheckMeUp 1.179 false {CD3858A7-9F92-BD0F-0583-1E9D178F7598} Fast Start 4.3.0 false faststartff@gmail.com Microsoft .NET Framework Assistant 0.0.0 false {20a82645-c095-46ed-80e3-08825760534b} PriceFountain 1.0 false {b6a94784-0ffb-4121-88c6-435139067ee2} YouTube Enhancer Plus 3.3.2 false firefoxaddon@youtubeenhancer.com

Asked by dion69 Pred 5 rokmi

Last reply by cor-el Pred 5 rokmi

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Every time I start up it says it's already running. I uninstalled and reinstalled 3 times...

Message states "Firefox is already running but not responding. The old Firefox process must be closed to open a new window." So then I click "Close Firefox". Then I open… (čítať viac)

Message states

"Firefox is already running but not responding. The old Firefox process must be closed to open a new window."

So then I click "Close Firefox".

Then I open it again and I get the same message....

DKF

Asked by dkflipse Pred 5 rokmi

Last reply by guigs Pred 5 rokmi

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Blank/White screen on youtube videos. New Flash 17 version incompatible with Firefox 36?

Hello everyone I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped dis… (čítať viac)

Hello everyone

I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped displaying. Just like that, in the morning they were okay and then around of noon, all of sudden blank. Didn't install anything new or something.. now I only get White screen with no any border, just an empty spot where the video should be. Beside that, any other flash content [i.e. videos on Facebook, vimeo are not displaying as well]. All I get on YouTube is constant "loading" indicator beside the cursor which keeps blipping.

Now the strange thing is first - I have no problems with this on other browsers like i.e. Google Chrome, and second.. IF I uninstall Flash from my PC, I can watch YouTube videos on Mozilla although the max resolution is 720p.. and vimeo/facebook videos will still not work. How da heck is that even possible? O.o

I've tried a lot of different things and nothing helped.. here are some of the them [I hope I won't forget something]

- Uninstalling Mozilla/Flash then installing them again - Uninstalling Flash, then letting Mozilla suggest me to add it - Disabling/Deleting all of my extensions - Turning off that hardware acceleration thingy - Deleting cookies from YouTube then adding them to exceptions - Clearing out whole history/cache or whatever - Right clicking on the "empty space" where video should be.. to see if any options will pop-up [Of course they don't, there is no video to start with] - Scanning for viruses [Nothing]

Can anyone please help me? Any suggestion, what can I do?

Asked by hajvanho Pred 5 rokmi

Answered by hajvanho Pred 5 rokmi

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Can you add an Add Password to the Saved Password window?

There are some sites that do not prompt Firefox to save my password. Is it impossible to add an Add Password to the saved passwords screen for times when I revisit the s… (čítať viac)

There are some sites that do not prompt Firefox to save my password.

Is it impossible to add an Add Password to the saved passwords screen for times when I revisit the site?

Asked by monkeypunch Pred 6 rokmi

Last reply by roscomouse Pred 5 rokmi

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Some videos on YouTube are not working

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with o… (čítať viac)

Vevo or any other official music videos are not playing in Firefox. After loading for 10 seconds, I am getting "An Error occurred" error. I don't have this problem with other videos. This problem occurred yesterday, although I didn't do any system changes or software updates during the day. In Internet Explorer 11 which using HTML5 Player by default, those videos are starting to play but only after 10 seconds load and not immediately like other videos. When forcing HTML5 Player in Firefox those videos are starting to play after 10 seconds load like in IE but HTML5 Player is very instable in Firefox. Software wise everything is up to date and I already reinstalled both Firefox and IE but the problem is still there. Even System Restore didn't help. Net research also didn't bring any solutions.

Asked by United123 Pred 5 rokmi

Last reply by guigs Pred 5 rokmi

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I know how to change my homepage. I know how to stop multiple pages from opening. Every time I change this , it still opens multiple tabs!!! Very annoying...Tri

When I open Firefox , multiple tabs open!! I have done everything from changing the pipe to %7C , scanning for malware , resetting my homepage to just one , and just abou… (čítať viac)

When I open Firefox , multiple tabs open!! I have done everything from changing the pipe to %7C , scanning for malware , resetting my homepage to just one , and just about every other solution stated in your help community!! I had this problem once before , I did something and it worked! That was a few months ago so I don't remember what I did! It's like that Firefox is not remembering any changes that I make! And yes , I looked up solutions as to why that Firefox isn't changing my preferences or saving my changes also! And I have tried almost all of those solutions too! Nothing is working... thank you for your time...

Asked by iam4goblue Pred 5 rokmi

Answered by FredMcD Pred 5 rokmi

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once again after a years of working, videos are freezing again after update

A year ago, I had a video freezing problem. disabling hardware accelorator appeared to work, but doesn't work now for same exact problem. tried other solutions that… (čítať viac)

A year ago, I had a video freezing problem. disabling hardware accelorator appeared to work, but doesn't work now for same exact problem. tried other solutions that were suggested a yer ago. Nothing work. It appeared that the video problem fixed itself. This is very fustrating that this is happening again and makes me believe that firefox never solved the initial problem after a year

Asked by shutterclicker Pred 5 rokmi

Last reply by alan_r Pred 5 rokmi

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This isn't a question, it's a statement. I have figured out how to cause Firefox to lock up at will.

It has to do with having multiple tabs open and going to a specific web site. If anybody cares (nobody has yet) you can contact me for details. If not, that's OK too, I'm… (čítať viac)

It has to do with having multiple tabs open and going to a specific web site. If anybody cares (nobody has yet) you can contact me for details. If not, that's OK too, I'm switching to Chrome.

Asked by sgpettis Pred 5 rokmi

Last reply by John99 Pred 5 rokmi

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Adobe Flash Player Making Firefox Crash/Hang

So, I've been having this issue for sometime now. I went through all the help pages, read through all the different ones on Mozilla support and Adobe's official forums, a… (čítať viac)

So, I've been having this issue for sometime now. I went through all the help pages, read through all the different ones on Mozilla support and Adobe's official forums, and I haven't been able to stop it from crashing.

It started around a month ago, and I've just been trying to deal with it, but it has gotten to a ridiculous level of hanging. It almost never crashes, but it hangs indefinitely making me have to end it in the process area of the Windows Task Manager. It hangs when I open a new tab, when I'm mid-video, when I just leave it for too long, and randomly whenever it feels like it. And each time it looks different.

I also have some of my most recent crashes here if they are helpful:

bp-c108d7aa-e837-44f0-a5a6-b5cf52150224 2/23/2015

0508ff2b-b5b0-4c70-b73b-934819e6e224 2/23/2015

c90683a9-2287-4a19-a619-e1efdef4c747 2/22/2015

b0fb5635-f384-4997-956c-94e1856fa53e 2/21/2015

dacfbdc8-1265-43cd-930e-8c6097c191cd 2/19/2015

EDIT: Here are the 5 newest ones since he said 7-10 this will make a total of 10 now.

d6d9738e-2bc0-44d1-8ada-23e8b622961f 2/25/2015

ce931c1e-6fd1-4967-9db2-086a44616c20 2/25/2015

d40a05b6-1639-42ca-9cb0-c883d649f1a8 2/24/2015

1c8fd87a-89c4-414f-b828-f9f346e36a45 2/24/2015

bp-d3ce79cb-c45e-44ca-8d7e-0f96c2150224 2/23/2015

Asked by Chazzen Pred 5 rokmi

Last reply by jscher2000 Pred 4 rokmi

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Clicking a link will not open a new tab

On a Win7 computer, Firefox 34.0.5 works fine for the administrator account. For the user account however, a new tab will not open when clicking on a link in a web page.… (čítať viac)

On a Win7 computer, Firefox 34.0.5 works fine for the administrator account. For the user account however, a new tab will not open when clicking on a link in a web page. The settings under options / tabs are all checked properly. I have uninstalled Firefox, removed all the files from the profile directory for the user, then reinstalled Firefox - got the same result. I even uninstalled Flash player per https://support.mozilla.org/en-US/questions/1032376 - still, a new tab will not open when clicking on a link in a web page. Have tried safe mode and restoring defaults without any luck. I suspect the answer is simple (Occam's razor) - just can't seem to find it though.

Asked by postseason Pred 5 rokmi

Last reply by jscher2000 Pred 5 rokmi

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YouTube functions not working properly!

So in the past 2-3 weeks Firefox has been really been frustrating to deal with on YouTube. These are the issues I am having: - When in "My Subscriptions" and trying to hi… (čítať viac)

So in the past 2-3 weeks Firefox has been really been frustrating to deal with on YouTube.

These are the issues I am having: - When in "My Subscriptions" and trying to hide videos from clicking the arrow in the top right corner, nothing happens. - Using the "Watch Later" button that appears in the lower right corner of the thumbnail does not work. - When in "Watch Later" list cannot rearrange videos by dragging on the three dots on the left of the video tab. - When in "Watch Later" list cannot remove videos by clicking the x in the top right corner of the video tab.

Yesterday only it worked for like a few minutes and then it was back to not working. Is anybody else experiencing these issues? In Chrome it works without a problem. I've been even considering moving to Chrome cause of this which I would hate to do. I thought the new update that came out today would fix this but nope, still nothing.

And on the side note: When will Firefox implement 60 FPS video playing on YouTube? Come on now Mozilla, you're slacking.

Asked by rade155 Pred 5 rokmi

Answered by cor-el Pred 5 rokmi

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Unable to update outdated plugin

This problem seems to be coming a regular occurrence now with plugins. I have an outdated plugin that says "Update Now" Adobe Reader Adobe PDF Plug-In For Firefox and Net… (čítať viac)

This problem seems to be coming a regular occurrence now with plugins.

I have an outdated plugin that says "Update Now"

Adobe Reader Adobe PDF Plug-In For Firefox and Netscape outdated 15.9.20069.28170 Update Now


When i visit the Adobe website to update Adobe Reader it offers me 2015.009.20069 and then fails to install because i already have it leaving the plugin check still telling me that i need to update now

Windows 7

thanks ...

Asked by richlaughlin Pred 4 rokmi

Last reply by AliceWyman Pred 4 rokmi

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Dragging a link onto the dock icon causes the link 3 new tabs to open each navigating to the url.

For unrelated reasons, I did a clean reinstall of Mac OS 10.11.1 and downloaded a fresh copy of Firefox and several add ons: noscript, better privacy, a cookie manager an… (čítať viac)

For unrelated reasons, I did a clean reinstall of Mac OS 10.11.1 and downloaded a fresh copy of Firefox and several add ons: noscript, better privacy, a cookie manager and adblock plus. I notice that the issue persists. It occurs from multiple apps e.g. I often drag an untrusted url from an email in Apple Mail or from Facebook in Safari to the Firefox dock icon to open it in my more secure, locked down browser (Firefox).

Asked by rorynz Pred 4 rokmi

Last reply by rorynz Pred 4 rokmi

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Certain sites take forever to load, literally!! While everything is working perfectly in other borwsers.

Just like it says in the tin, this problem started to happen recently (tow months ago). I tried a fresh install, but that didn't solve the problem !! p.s sorry for my poo… (čítať viac)

Just like it says in the tin, this problem started to happen recently (tow months ago). I tried a fresh install, but that didn't solve the problem !! p.s sorry for my poor English, it's not my native language !

Asked by yehhanyos Pred 4 rokmi

Last reply by John99 Pred 4 rokmi

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Flash plugin is installed and enabled, but Firefox doesn't recognize content.

I have the latest version of flash player installed and enabled. When I go to Adobe's test page, it recognizes the install and lists the correct version number, but the t… (čítať viac)

I have the latest version of flash player installed and enabled. When I go to Adobe's test page, it recognizes the install and lists the correct version number, but the test animation at the top of the page fails to load properly. Also, the applications handler in Firefox's 'options' menu fails to list any flash compatible file types. On YouTube, I'm met with the video throbber stuck, unmoving, against a black rectangle. Right clicking the video and trying to view the 'settings' dialog does nothing.

I have tried deleting 'pluginreg.dat' and a number of other solutions I've found online, but nothing has made a difference. My other plugins (java, acrobat, etc.) all work fine. Thanks, in advance, for any help.

Asked by Donuts Pred 5 rokmi

Last reply by Donuts Pred 5 rokmi

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I Cannot Sign Into Chase Bank Sites

I just updated my FF to 34.0. Now I cannot log into Chase websites at all. I have cleared the cache and cookies, still has the problem. I have two different Chase log-ins… (čítať viac)

I just updated my FF to 34.0. Now I cannot log into Chase websites at all. I have cleared the cache and cookies, still has the problem. I have two different Chase log-ins, neither one of them allow me to log in. When I clicked "Log On", it refreshed the page itself and the log-on window stays on.

I was able to log in with Chrome.

So what could be the problems? Did FF 34.0 be the one causing the issues (which I do think so since it only happens after I updated to 34.0 this morning).

Any suggestions/comments are much appreciated. Thank you.

Asked by millsap Pred 5 rokmi

Last reply by millsap Pred 5 rokmi

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Immediate crash for gmail.com, Facebook.com, wikipedia.org, plugin check page

Hi all, I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long ti… (čítať viac)

Hi all,

I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long time, but a few days ago I started it up and found that trying to reach the following sites all result in an immediate crash: 1) GMail.com (looks like it crashes once it redirects to gmail.com/intl/en/mail/help/about.html) 2) https://www.facebook.com 3) wikipedia.org 4) https://www.mozilla.org/en-US/plugincheck/

I'm finding that each of these addresses will cause Google Chrome to revert to its "Aw Snap!" error message — but Safari will display all of them without any problem.

Here are some things I've tried to solve this: 1) zapped PRAM, reset SMC, ran Apple Hardware Test, repaired disk permissions; 2) COMPLETELY uninstalled Firefox and all associated files/preferences, then started over with a completely new profile; 3) completely uninstalled both Flash and Java, then reinstalled them (I do need Java, unfortunately); 4) ran Firefox in Safe Mode, which doesn't solve the problem; 5) did a whole bunch of things to ensure that all the fonts on my system are valid, and are where they need to be

The only thing that's worked so far is to restart my Mac in Safe Boot Mode, and that plus the fact that these sites crash Firefox and Chrome but not Safari are my only clues... I just don't know what to make of them.

Anyone have any ideas? Something all those sites have in common maybe?

Asked by SetTheRay Pred 5 rokmi

Last reply by FredMcD Pred 5 rokmi

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Firefox v34.05 on Desktop (Windows 7) "Not Responding" after "resuming Windows" - takes 2-3 minutes (or more) to be able to click ANYWHERE or do ANYTHING. Why??

BRAND NEW COMPUTER. Asus M32AD, i5m 8GB, 1T, Windows 7 factory-installed. I have current version of FF 34.05. When I come back to my desktop after the screen has gone … (čítať viac)

BRAND NEW COMPUTER. Asus M32AD, i5m 8GB, 1T, Windows 7 factory-installed. I have current version of FF 34.05. When I come back to my desktop after the screen has gone black, and I click the mouse to get that "Resuming Windows" screen, if I have left any FF windows open, the computer is essentially dead in the water for up to several minutes - FF will do nothing: no new windows, no closing old windows, no clicking on a tab, no ability to get a cursor in a field -- and if I try ANYTHING, I get the swirly cursor and "(Not Responding") appears in the title bar. This goes on for no fewer than 2 minutes or so, and as long as 3, 4 or even 5 minutes. It takes longer for the computer to become usable coming out of Resume than it does when I first start the darn thing up. Old threads address this issue on versions of FF as far back as 21, 22, 23, but I haven't seen any that address it in the newest versions of FF. Is it hopeless? (p.s. I'm really not terribly tech savvy, so use small words LOL)

Asked by elprofesor2112 Pred 5 rokmi

Last reply by guigs Pred 5 rokmi