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choppy video and high cpu usage

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, fr… (ďalšie informácie)

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, freezes for several seconds while audio continues as normal. this is essentially unusable. Task manager shows firefox running at 70% or more I have tried all the power management settings and that makes no difference. The Nvidia Gforce940 appears not to be used at all. All my drivers are up to date I have tried firefox troubleshoot mode, which makes no difference full screen mode or not makes no difference (its a 4k screen so I wondered if it was doing some kind of upscaling) makes no difference whether I run on external monitor or internal. Also makes no difference whether the laptop is connected to my thunderbolt dock or not. I can run the same content side by side in Chrome. Chrome displays the video smoothly with no glitches at all and consumes around 16% CPU (still no Nvidia GPU utilisation)

This problem does not happen on my other PC, a 5 year old Intel NUC, with i5 cpu, also running win 10 connected to my TV.

If i can't fix this I will have to very reluctantly revert to Chrome for video streaming I havent worked uot how to obtain the troubleshooting info to share but happy to do this if necessary

many thanks John

Otázku položil(a) jcpw Pred 6 dňami

Posledná odpoveď od RobertJ Pred 7 hodinami

10 August, 1317 PT-firefox is not allowing internet access on my computer; window open, but do not connect. Other browsers work just fine

10 August, 2022 @ 1317 PT-firefox is not allowing internet access on my computer; new tabs open, but do not connect. Other browsers work just fine at the same time. My i… (ďalšie informácie)

10 August, 2022 @ 1317 PT-firefox is not allowing internet access on my computer; new tabs open, but do not connect. Other browsers work just fine at the same time. My internet connection is within normal range-and other browsers work fine Help please

Otázku položil(a) Timothy1610 Pred 3 dňami

Posledná odpoveď od RobertJ Pred 11 hodinami

Browser Completely Unresponsive

Recently Firefox started "crashing." It would be running just fine, and then websites would just stop loading. If I clicked a link or searched for something, it would be … (ďalšie informácie)

Recently Firefox started "crashing." It would be running just fine, and then websites would just stop loading. If I clicked a link or searched for something, it would be stuck loading until I restarted Firefox. I tried restarting my computer as well, but that didn't work either, as the issue just came back within a few hours.

Sooo I went to google to search for answers. I got to a forum (https://support.mozilla.org/en-US/questions/881250) that seemed promising, and edited my network.http.max-connections value from 900 to 48, as the chosen answer suggested. I figured if it didn't work, I could always just change it back.

How wrong I was.

Not only did it not work, it prevented me from doing anything. Now when I open Firefox, nothing loads. I can see the toolbar, search bar, and my bookmarks, but the actual screen is blank. No widgets with my frequently visited sites and some news stories, no homepage, just blankness. When I enter a url or do a random search or even try to open about:config, nothing happens. It doesn't even show a loading icon.

I attempted to refresh Firefox, but it got stuck in the loading stage, which I attributed to my already breaking it somehow. So I uninstalled and reinstalled Firefox. But no dice. It's still entirely unresponsive.

Any help would be appreciated. Please keep in mind I'm largely computer illiterate!

Otázku položil(a) hanentr Pred 19 hodinami

Posledná odpoveď od RobertJ Pred 11 hodinami

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (ďalšie informácie)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Otázku položil(a) chestersy.0315 Pred 23 hodinami

Posledná odpoveď od Joshua Xiong Pred 15 hodinami

Firefox has become slow to open tabs - please see details

I can really use some help. Odd Firefox behavior. Been using Firefox forever. And the same way every day. Same way. Have a working group of 88 sites I open after starting… (ďalšie informácie)

I can really use some help. Odd Firefox behavior.

Been using Firefox forever. And the same way every day. Same way. Have a working group of 88 sites I open after starting Firefox. Usually takes 2-3 minutes tops for all to be readied. Now taking 10-12 minutes or more. Just last few days.

I have three versions of Firefox. Right now main is 91.12 ESR which updated a few days ago. Also 91 ESR portable and 102.1 ESR Portable. All act the same. All used the same profile, copied from one to another.

Things do change so I see that my ESET antivirus updated and could be it. Turning ESET off temporarily made no difference.

Opening the session does use 100% CPU, but that is not new. Always has pegged. Comes down to normal when all opened. Single sites open as expected. And after all sites opened, FF acts as it always did with no issues. Its just loading all the tabs that is the issue.

ODD Note: If I open the 91 ESR profile, then Startup Cache folder, clear the cache from about: Support, it does not delete the files. Yet that IS the profile being used. On at least one of the portables, that works as expected. If I delete the Startup cache files and open FF 91 ESR, it does not rebuild them. Makes me think it is using a different profile, but I am sure it is not.

I cannot try Safe Mode as the Session Manager would not be there to open the saved session. I may try turning off some Add-ons to see if a conflict, maybe with something added or updated recently.

Connection speeds have not changed and are above 400 Down and 150 Up.

As mentioned, this has worked for years. Sometimes with as many as 120 tabs. So it has to be a recent change.

I do have changes made to about:config but no idea where to try to make changes there to sleuth this issue. Happy to post the changed items, though long list.

Can anyone help at all? Anything more I can tell you?

Windows 10 latest build.

Otázku položil(a) in4m8n Pred 20 hodinami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 16 hodinami

help me

having calling issues , telling me something went wrong try restarting Firefox or restarting your computer ,for more troubleshooting suggestions, to visit our help cent… (ďalšie informácie)

having calling issues , telling me something went wrong try restarting Firefox or restarting your computer ,for more troubleshooting suggestions, to visit our help center i have try everything to fixed it up i couldn't fixed it

Otázku položil(a) evelyngray222 Pred 1 dňom

Posledná odpoveď od Dropa Pred 18 hodinami

Cannot log in to firefox account from Firefox

Guys, How crappy can this sh. be? I have to use Konqueror to log in to firefox account. Your website reports "cookies disabled", even when every effing thing has been ena… (ďalšie informácie)

Guys,

How crappy can this sh. be? I have to use Konqueror to log in to firefox account. Your website reports "cookies disabled", even when every effing thing has been enabled! I cannot use your product and have to use someone else's to log in to your effing website!? Not only this POS srashes EVERY EFFING DAY, now I cannot even log in with it?!

SRSLY?! Konqueror is better? And you are surprised you lose market share?

Otázku položil(a) antymat+firefox Pred 1 dňom

Posledná odpoveď od Paul Pred 1 dňom

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (ďalšie informácie)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Otázku položil(a) arf112 Pred 2 dňami

Posledná odpoveď od jonzn4SUSE Pred 1 dňom

Complete hang when accessing the World of Tanks website

When you visit a specific page on the site from the theme, after a few seconds, the computer freezes completely. Such that even the mouse stops moving. I checked several … (ďalšie informácie)

When you visit a specific page on the site from the theme, after a few seconds, the computer freezes completely. Such that even the mouse stops moving. I checked several times - the problem is connected precisely with Firefox and with this page and nothing else. On the third hang, the firefox.exe file was even deleted and I reinstalled it with the transfer of the profile. Closing this page until it has time to boot has solved the problem of computer freezing. Is this observed in everyone? https://worldoftanks.ru/ru/news/special-offers/wot-12th-anniversary/

Otázku položil(a) chimmag Pred 2 dňami

Posledná odpoveď od jonzn4SUSE Pred 1 dňom

Firefox crashing after RDP

Hi, When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.… (ďalšie informácie)

Hi,

When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.

Thanks.

Otázku položil(a) sfk Pred 1 mesiacom

Posledná odpoveď od chorney.di Pred 1 dňom

Mouse click won't release

A mouse click sometimes will not release and any subsequent movement results in a "drag" operation. For several months I had only experienced the problem on the https://r… (ďalšie informácie)

A mouse click sometimes will not release and any subsequent movement results in a "drag" operation. For several months I had only experienced the problem on the https://radar.weather.gov/ website. I'd click on a map to zoom in, then as the mouse moves the map gets dragged all over the place. There was no work around (the Escape key or additional mouse clicks didn't change the situation). The only way out was to close the page. I raised holy he!! with the Weather Service several times.

Now, a second instance is occurring, this time in my Instagram account. In IG's interface, after uploading a photo and clicking to center the image, the click doesn't release and the pic moves all over the place. Again, Esc key or additional clicks don't cancel the situation. I can only upload to IG by using Msft Edge.

I am using an older Intuos3 Wacom tablet and mouse. But as I said, the problem only exists in the Firefox browser and no other apps, not Edge and certainly not in any of my photo apps.

I noticed a similar but not exact situation in the on Bugzilla but that issue was several years old.

Any advice? TY. FrankM

Otázku položil(a) frankmazz Pred 2 dňami

Posledná odpoveď od petergroft Pred 2 dňami

Firefox crashing

Have to be honest… Firefox was a browser I always relied on, however, since I’ve sent it up to my other browsers I’ve had nothing but issues with crashing on my site and… (ďalšie informácie)

Have to be honest… Firefox was a browser I always relied on, however, since I’ve sent it up to my other browsers I’ve had nothing but issues with crashing on my site and losing my webpages. I need to know what the fix is to this because I will download other browsers instead if using Firefox from this point forward. Please advise what the solution is. Christopher

Otázku položil(a) tophers_2021 Pred 2 dňami

Posledná odpoveď od petergroft Pred 2 dňami

why i am getting error message and unable to upload website?

An error occurred during a connection to permitexam.dmv.ny.gov. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable… (ďalšie informácie)

An error occurred during a connection to permitexam.dmv.ny.gov.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Otázku položil(a) denesepalmer Pred 2 dňami

Posledná odpoveď od RobertJ Pred 2 dňami

Only one tab open and Firefox killing my system

Hi guys, With only one tab open in Firefox, the attached jpg is what I see in my task manager. My desktop is extremely laggy for obvious reasons....but dont know why. Con… (ďalšie informácie)

Hi guys,

With only one tab open in Firefox, the attached jpg is what I see in my task manager.

My desktop is extremely laggy for obvious reasons....but dont know why.

Confusing to see so many child tasks under the parent.

Anyone know what I need to do to over come the general slowness etc on my box.

Thanks in advance

Adrian

Otázku položil(a) Adrian Pred 3 dňami

Posledná odpoveď od Terry Pred 2 dňami

Mouse Hover not consistent, Firefox 103 Ubuntu 22.04.1

After upgrading to Firefox 103, I've noticed the following behavior: The mouse icon does not change while moving over web pages or even the menu items and tabs. It requir… (ďalšie informácie)

After upgrading to Firefox 103, I've noticed the following behavior:

The mouse icon does not change while moving over web pages or even the menu items and tabs.

It requires a click for the mouse icon to change and for an action to take place.

This causes problems because of some actions that expect a mouse hover or a click-and-hold response, which this error is preventing.

For example, clicking on Google Maps and dragging to move the map is impossible.

Hovering over a menu to allow it's automatic drop down to appear is also impossible.

This is not consistent; when I open a new Firefox window the mouse behaves normally for a time.

It does lose this ability but I don't know how quickly it happens, but after at least an hour of use, the problem is apparent.

I had thought this was a problem with my extensions or themes, because the problem does not exist in private mode. But when I temporarily removed all the extensions and themes from my setup, the problem still occurred. And the fact that a new window with all extensions still active suggests that this is not caused by those extensions, or if so, not immediately.

Otázku položil(a) typewriterjason Pred 2 dňami

Posledná odpoveď od cor-el Pred 2 dňami

blank white screen

Yesterday (08/10) I ran a supplied update and suddenly the blank white screen problem was solved. Today when I try these same sites the problem reappears. Who sent out … (ďalšie informácie)

Yesterday (08/10) I ran a supplied update and suddenly the blank white screen problem was solved. Today when I try these same sites the problem reappears. Who sent out the update? Why does it not work today? This is only a problem on my desktop. I can still see the sites on my iphone.

Otázku položil(a) alan.dippel Pred 2 dňami

Posledná odpoveď od cor-el Pred 2 dňami