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  • Vyriešené

Second and next windows opened don't show full size

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but … (ďalšie informácie)

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but the reinstalled plugins didn't show an icon and did not work at all. I de-installed Firefox, installed some old version from an update, installed all plugins and then updated to the latest version. Now finally everything seems to work- except that the 2nd and next windows show at a quarter of the size compared to the first whchi show correctly. I've tried everything I could think of with xulstore.json in the correct ..\AppData\Roaming\Mozilla\Firefox\Profiles\ subdirectory but nothing helps. I deleted it (which requires you to re-check that you want a menu bar),when I though for a moment it worked, made it read only (which means Firefox makes a .tmp version of it), manually changed the content (e.g. to "main-window":{"screenX":"4","screenY":"4","width":"3840","height":"2048","sizemode":"maximized"}}} matching my 4K monitor but nothing helps. And no, Ctrl click the Close button doesn't help either.

I suspect that it is a (maybe reintroduced) bug in a later build. I don't update often and I haven't seen this issue before.

Anything I can do which I haven't tried?

Otázku položil(a) X33 Pred 4 dňami

Na otázku odpovedal(a) X33 Pred 6 hodinami

  • Vyriešené

No decoder found for audio/mpeg

System: MacOS 13.5 Hardware: Apple M1 Max Firefox version: 116.0.1 about:support / Media Audio Backend: audiounit-rust Codec Support Information: Codec Name Software Deco… (ďalšie informácie)

System: MacOS 13.5 Hardware: Apple M1 Max Firefox version: 116.0.1 about:support / Media Audio Backend: audiounit-rust Codec Support Information: Codec Name Software Decoding Hardware Decoding H264 Supported Unsupported AAC Supported Unsupported Opus Supported Unsupported Vorbis Supported Unsupported Wave Supported Unsupported


Having a problem with an mp3 content on all sites. In console I can see error: Error Code: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) Details: Error no decoder found for audio/mpeg

The same error shows when starting firefox from terminal: [Child 1234, MediaDecoderStateMachine #1] WARNING: Decoder=11dddc400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - Error no decoder found for audio/mpeg: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachineBase.cpp:166

It seems like not a system problem, because I can open and listen an mp3 files in quicktime. And chrome browser also not having any problems playing an mp3 content.

Firefox installed with dmg downloaded from site, but also tried install with brew - same result. The problem occurs in incognito mode too.

Otázku položil(a) crazytushkan Pred 4 mesiacmi

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 4 mesiacmi

  • Uzamknuté

XUL Runner This profile was last used with a newer version of this application. Please create a new profile.

What am I supposed to do about this new problem? "XUL Runner This profile was last used with a newer version of this application. Please create a new profile." I did cr… (ďalšie informácie)

What am I supposed to do about this new problem?

"XUL Runner This profile was last used with a newer version of this application. Please create a new profile." I did create a new profile. I have like 4 different profiles now from every time I've had to reinstall Firefox because it keeps crashing and freezing.

Otázku položil(a) Rafael Lecuona Pred 18 hodinami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 17 hodinami

  • Uzamknuté

XUL Runner This profile was last used with a newer version of this application. Please create a new profile.

What am I supposed to do about this new problem? XUL Runner This profile was last used with a newer version of this application. Please create a new profile.

Otázku položil(a) Rafael Lecuona Pred 18 hodinami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 17 hodinami

  • Vyriešené

Firefox completely unresponsive. Tabs crashing

I've uninstalled and reinstalled Firefox multiple times, I've refreshed it, but tabs keep automatically crashing. Like, every new tab crashes immediately, the search bar… (ďalšie informácie)

I've uninstalled and reinstalled Firefox multiple times, I've refreshed it, but tabs keep automatically crashing. Like, every new tab crashes immediately, the search bar is empty too.

I've tried troubleshoot mode and the tabs still crash. No extensions are running.

I can't sign into my account because that tab also crashes. The only thing that really works is opening settings.

There are no crash reports because FF is running but unresponsive due to tab issues.

Really annoyed because this happened randomly.

Otázku položil(a) MK Pred 2 týždňami

Na otázku odpovedal(a) MK Pred 19 hodinami

  • Vyriešené

Foxnews.com causes Firefox 102.0.1 to freeze loading images

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for… (ďalšie informácie)

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for awhile is to delete the file places.sqlite. After that FF runs for a few hours until the problem happens again. Is there a setting or other fix for this issue?

AdBlockPlus and uBlock Origin are both installed, but are disabled on www.foxnews.com.

Otázku položil(a) br5491 Pred 2 dňami

Na otázku odpovedal(a) zeroknight Pred 1 dňom

  • Vyriešené

Firefox crashes on my new pc

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-58… (ďalšie informácie)

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-5823f0231202

Otázku položil(a) SA_Dragon Pred 3 dňami

Na otázku odpovedal(a) SA_Dragon Pred 2 dňami

  • Uzamknuté

I Keep Getting an Error Message

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem starte… (ďalšie informácie)

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem started. I have added some sites to the Exceptions list but even then they don't work properly. I have tried refreshing Firefox and changed the profile and they both didn't fix the problem. I am sadly not knowledgeable enough to make sense of the Web Developer Tools. The attached image is what my YouTube page looks like after add the site to the Exceptions list.

Otázku položil(a) Jason Worlock Pred 2 dňami

Posledná odpoveď od cor-el Pred 2 dňami

  • Vyriešené

Firefox crash after ubuntu 22 update.

After an update of ubuntu 22 on my computer, Firefox does not render properly (see the screenshot of my desktop). I have tried to reinstall it but it continues to happen.… (ďalšie informácie)

After an update of ubuntu 22 on my computer, Firefox does not render properly (see the screenshot of my desktop). I have tried to reinstall it but it continues to happen. All the other programs works fine, it is only firefox.

My system is: Ubuntu 22.04.2 LTS Processor: AMD Rysen 5 3600 6 core procesor x 12 Graphics: AMD Radeon rx 5500 tx

Thanks.

Otázku položil(a) holadanielam Pred 4 mesiacmi

Na otázku odpovedal(a) zeroknight Pred 4 mesiacmi

  • Vyriešené

video upload issues

In the last few weeks I've had problems uploading videos to sites like Meta's Business Suite using Firefox. So I did a little investigation today with a video on Microsof… (ďalšie informácie)

In the last few weeks I've had problems uploading videos to sites like Meta's Business Suite using Firefox. So I did a little investigation today with a video on Microsoft Edge and Chrome browsers and had no problems uploading using the simple command "Ctrl + O" but it failed on Firefox browser. See pics attached. Whatever improvement you've recently made has totally screwed up my workflow.

Otázku položil(a) selfishmetravel Pred 2 dňami

Na otázku odpovedal(a) selfishmetravel Pred 2 dňami

  • Uzamknuté

Firefox Not Responding

Lets continue in /questions/1432631 As of 12/1/23 Firefox browser on Windows PC is freezing up and not responding. Multiple reinstalls, cache clearing etc not fixing iss… (ďalšie informácie)

Lets continue in /questions/1432631

As of 12/1/23 Firefox browser on Windows PC is freezing up and not responding. Multiple reinstalls, cache clearing etc not fixing issue.

Otázku položil(a) Rafael Lecuona Pred 3 dňami

  • Vyriešené

HTTP Status 403 Forbidden despite clearing cache, cookies, site data and using Troubleshoot mode

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website: The page isn’t redirecting p… (ďalšie informácie)

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website:

The page isn’t redirecting properly An error occurred during a connection to www.doordash.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have tried virtually all the solutions suggested online. I have cleared my cache, deleted cookies and site data, and I have tried to access the site using Troubleshooting mode, all to no avail. I contacted support for the particular website and they have no difficulty accessing the site with FF.

I can access the site in question with the Chrome browser, so the issue would appear to lie with Mozilla. I use this particular site frequently and would much prefer to continue to access it using it with FF, as I have done for over a year. I just installed Chrome on my Windows 8.1 Pro PC solely for the purposes of accessing this one website.

Help in resolving this issue would be greatly appreciated.

Otázku položil(a) Firefox Account Pred 5 dňami

Na otázku odpovedal(a) cor-el Pred 3 dňami

  • Uzamknuté

Sorry. We’re having trouble getting your pages back.

No help for this issue: "Sorry. We’re having trouble getting your pages back. We are having trouble restoring your last browsing session. Select Restore Session to try … (ďalšie informácie)

No help for this issue:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

Why is Firefox freezing up with bookmarks problems and then opening old tabs upon restart. No bookmarks are imported. Firefox is ruined as of 12/1/23.

Instructions are too complex for average user. Help is no help at all. Why no tech support for Firefox browser issues?

Otázku položil(a) Rafael Lecuona Pred 3 dňami

Posledná odpoveď od Paul Pred 3 dňami

  • Uzamknuté

Firefox Bookmarks Not Responding

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open. No help is available anywhe… (ďalšie informácie)

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open.

No help is available anywhere. Community blames the user, mocks the poster, blames PC configuration when nothing was changed. Only offers impossible to understand instructions. Help topics don't help at all.

Why is Firefox freezing and crashing as of 12/1/23?

Where can one get help?

Otázku položil(a) Rafael Lecuona Pred 3 dňami

Posledná odpoveď od Paul Pred 3 dňami

  • Uzamknuté

Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar.

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying … (ďalšie informácie)

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

Otázku položil(a) Rafael Lecuona Pred 3 dňami

Posledná odpoveď od Paul Pred 3 dňami

  • Uzamknuté

Firefox Bookmarks Causing Crash/Freeze/Not Responding

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying … (ďalšie informácie)

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

Otázku položil(a) Rafael Lecuona Pred 3 dňami

Posledná odpoveď od cor-el Pred 3 dňami

  • Vyriešené

Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (ďalšie informácie)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Otázku položil(a) Julie Pred 3 dňami

Na otázku odpovedal(a) Terry Pred 3 dňami

  • Vyriešené

how to clear history when save option turned off?

Need to clear all previous activity [history, cache, etc.]. I create websites. Do NOT save history. Option turned off. When I bring up a changed website, I see the previo… (ďalšie informácie)

Need to clear all previous activity [history, cache, etc.]. I create websites. Do NOT save history. Option turned off. When I bring up a changed website, I see the previous version or the one before that half the time. Rebooting PC does not clear it. Am tired of playing browser roulette, trying to find a browser which will A. Show the latest version. [which is being displayed on other people's devices] B. Perform the desired action as designed by the product creator [which works on other servers and devices, and even sometimes on my device using another browser] I am not skilled at seeing physically thru other people's eyes, only imaginatively. My partner is 200 miles away in another state. We don't always see the same, even when the display is identical. Am starting to create 2 versions of sites, a .org and a .com and explaining to people WHY. I think the "don't save" does not work. It merely turns off creating an index of the viewed material and leaves the viewed material in cache. And re-displays the initial data eveytime, no matter how many updates. Thank you.

Otázku položil(a) mkelley331 Pred 4 dňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 4 dňami

  • Vyriešené

firefox hangs when searching on google or connecting to websites.

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to website… (ďalšie informácie)

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to websites. This really sucks because I have used firefox since the beginning and don't want to have to stop now..

Otázku položil(a) coreyhooe Pred 3 mesiacmi

Na otázku odpovedal(a) coreyhooe Pred 3 mesiacmi