Zobrazenie otázok označených: Zobraziť všetky otázky

How do I write to Mozilla for help?

I have a specific problem...Firefox will not load a particular web site which it previously did for years. I have refreshed and reinstalled with no solution. Here is my … (čítať viac)

I have a specific problem...Firefox will not load a particular web site which it previously did for years. I have refreshed and reinstalled with no solution.

Here is my story (nightmare)... When I try to launch my credit union, Navy Federal, the following appears on my screen.

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server. Reference #18.859ec817.1618087497.20456bf6

I can launch other web sites with Firefox AND i can launch Navy Federal with other browsers. On subsequent attempts to launch Navy FCU, I always get the same Access Denied message, however, the Reference # changes. THANK YOU!!

Otázku položil(a) tcraw Pred 5 hodinami

Posledná odpoveď od jscher2000 Pred 1 hodinou

  • Vyriešené

Web page slowing my browser down

I keep getting a message that a web page is slowing my browser down. And it is terribly slow. How can I get rid of this frustrating issue? I think I even know the web … (čítať viac)

I keep getting a message that a web page is slowing my browser down. And it is terribly slow. How can I get rid of this frustrating issue? I think I even know the web page that it is.

Otázku položil(a) wkeck381 Pred 1 dňom

Na otázku odpovedal(a) RageE1der Pred 3 hodinami

Tabs, browser crashing and occasionally computer bluescreening

My tabs are frequently crashing and some strange behaviors occur with firefox after these crashes (adblock failing to work until browser restart, browser going blank for … (čítať viac)

My tabs are frequently crashing and some strange behaviors occur with firefox after these crashes (adblock failing to work until browser restart, browser going blank for a split second). My browser also occasionally crashes, and even more infrequently my entire computer will crash which usually happens after series of tabs crashing in a row. It may be a ram issue but I have no problems with any other programs on my computer so I doubt that.

c0e7215a-1393-406b-8a67-147d5875e60c 24916245-8615-436a-97d1-8a4045efa3f4 90579814-e096-4c5b-b875-2b97eba62793 bc645de2-c2a1-4bf5-98ef-9e23e2842693 dfa986be-eff2-4981-a3b4-ac7aadb0007d c83528b0-33b3-4c93-ae05-f5f6e79c1f99 13bc20d6-8e51-481d-a79a-d301664fd715 033b0a3b-54a9-4787-89ee-bc2c17756055 827b743c-7392-4c8c-aa74-9737ee91950a

Otázku položil(a) bobalbertisntmyrealname Pred 20 hodinami

Posledná odpoveď od FredMcD Pred 11 hodinami

Instagram not loading says no connection even conneced to good network

Some sites are not loading like instagram and for some sites browser doesnt even try it directy shows connection problem and only loadds the page after reloading the site… (čítať viac)

Some sites are not loading like instagram and for some sites browser doesnt even try it directy shows connection problem and only loadds the page after reloading the site many times

Otázku položil(a) saakar18 Pred 12 hodinami

  • Vyriešené

no display & no options

web pages don't display but address is shown at tabs, can't see options but other menu options seem to be okay. I uninstalled and erased all related data (I could find) m… (čítať viac)

web pages don't display but address is shown at tabs, can't see options but other menu options seem to be okay. I uninstalled and erased all related data (I could find) multiple times and reinstalled multiple times but problem remains. I tried refresh, safe mode, etc. At installation I get error VCRUNTIME140_1.dll not found, a susequent installation finishes without errors. I am sending this from another system because I can't use the problem unit for this post. The problem system is similar to this one. I am puzzled and seek help.

Otázku položil(a) tregxoferif Pred 2 dňami

Na otázku odpovedal(a) tregxoferif Pred 14 hodinami

Arrow keys don't repeat

Somewhat recently, when editing text in any text field in Firefox (87.0 64 bit), I noticed the arrow keys don't repeat when held down. Other keys do just fine, but the ar… (čítať viac)

Somewhat recently, when editing text in any text field in Firefox (87.0 64 bit), I noticed the arrow keys don't repeat when held down. Other keys do just fine, but the arrow keys, when held down, move one position, there's a very slight delay, and it moves one more position and then stops; no auto-repeating. I've restarted Firefox without addons and that didn't help. I've also toggled the Auto-scrolling and smooth scrolling options too.

This makes editing long text fields a real pain. I don't see this problem in any PC-based apps and arrows keys do repeat OK in Chrome and Edge. It appears to be a Firefox issue.

Any ideas? Many thanks!!!!!

- Bob

Otázku položil(a) drbobjr Pred 3 dňami

Posledná odpoveď od TerryN21 Pred 17 hodinami

Firefox is being updated by another instance

All the family use my PC with their own user accounts. Frequently Firefox goes slow and whenever I check 'About Firefox' I see 'Firefox is being updated by another insta… (čítať viac)

All the family use my PC with their own user accounts. Frequently Firefox goes slow and whenever I check 'About Firefox' I see 'Firefox is being updated by another instance'. This means that I have to log off all other users and then let my Firefox run an update check which, of course, normally just comes back with 'up to date'.

The problems are normally evidenced by Firefox just being very slow and/or only showing parts of the page and those parts changing as and when the page is scrolled.

This is a real problem with Firefox and makes it very unpopular with my family due to its unreliability.

Could not Firefox be set to only do an update check when it can actually complete the check and/or update.

Any advice appreciated.,

thanks,

Rob

Otázku položil(a) buy Pred 20 hodinami

Posledná odpoveď od cor-el Pred 17 hodinami

Touch keyboard is not opening in tablet mode

I am using a HP Envyx360. When I'm in tab mode the keyboard pops up and than closes suddenly. This only happens for Firefox when I try to type on the address bar or type … (čítať viac)

I am using a HP Envyx360. When I'm in tab mode the keyboard pops up and than closes suddenly. This only happens for Firefox when I try to type on the address bar or type in any website. It doesn't happen in any other application. If I'm out of tab mode it works fine.

Otázku položil(a) Rahul Patel Pred 1 dňom

Posledná odpoveď od RageE1der Pred 20 hodinami

  • Vyriešené

I recently resolvd an issue here, with eBay, or so I thought. I can't log in now.

Recently, a kind volunteer helped me resolve a technical problem I was having with eBay. I have only one start up on my computer now, which is my VPN I have disabled all… (čítať viac)

Recently, a kind volunteer helped me resolve a technical problem I was having with eBay. I have only one start up on my computer now, which is my VPN I have disabled all my Add-ons. I exited out of Firefox, restarted my computer and went directly to ebay and had no trouble signing in or using the site. Yay! I thought it was all fixed. I still wanted to use some very important (to me) add-ons like Ghosterly, and a couple others, which I have had for approximately a year with no problem on ebay. I enable 3 of my favorite addons. I went back to ebay. And, now I can't sign in. They say the password doesn't match. I know that it is correct because I have it written down. When I tried many times, they kept making be "bot verify" When I tried to reset my password, they said I had to chat with someone. I am unable to chat because they say I might have disabled java script. I don't know where to look to see it I have done that. Having a "Senior Moment" here............

....also starting to get frustrated........... grrrrrrr..... I wanted to try to turn on one addon at a time, to see which might be the troublemaker, but never got the chance.

Any thoughts??

Otázku položil(a) mangonanny Pred 1 dňom

Na otázku odpovedal(a) ·´¯`·...¸>-)))º> ~dbben Pred 1 dňom

trying to open my webcam

I have entered the website i wish to use and logged in all goes well until i try to open my webcam and go live. i have a webcam its always worked but its now saying to me… (čítať viac)

I have entered the website i wish to use and logged in all goes well until i try to open my webcam and go live. i have a webcam its always worked but its now saying to me Chat server authentication failed please contact us. Im confused it always worked

Otázku položil(a) manyoladoshi Pred 3 dňami

Posledná odpoveď od jonzn4SUSE Pred 1 dňom

key pinning » (HPKP) mais aucune chaîne de confiance pour les certificats n’a pu être établie

Bonjour, When i want go to addons.mozilla.org I can't. With this : «Échec de la connexion sécurisée Une erreur est survenue pendant une connexion à addons.mozilla.org. L… (čítať viac)

Bonjour,

When i want go to addons.mozilla.org I can't. With this : «Échec de la connexion sécurisée

Une erreur est survenue pendant une connexion à addons.mozilla.org. Le serveur utilise le mécanisme de « key pinning » (HPKP) mais aucune chaîne de confiance pour les certificats n’a pu être établie pour correspondre au pinset. Les violations de « key pinning » ne peuvent pas être forcées.

Code d’erreur : MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   La page que vous essayez de consulter ne peut pas être affichée car l’authenticité des données reçues ne peut être vérifiée.
   Veuillez contacter les propriétaires du site web pour les informer de ce problème.» 

Where are the site proprietary ? ;-) Firefox 87.0 (64 bits) in Debian Sid

Otázku položil(a) cei.marin Pred 1 dňom

Access denied to a site I've used many time

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server. Reference #18.cffa3b17.1618699359.ab8831c I don't know why it happened or … (čítať viac)

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server.

Reference #18.cffa3b17.1618699359.ab8831c

I don't know why it happened or what to do. I was on the site quite a few times in the past month with no trouble.

Otázku položil(a) plopardo Pred 1 dňom

Posledná odpoveď od jonzn4SUSE Pred 1 dňom

cytu.be streams' volume control breaking when adjusting settings

Debugging steps: Tried clearing the cache & reloading Tried disabling ell extensions+ running browser in Safe Mode. Tried several different streams: some str… (čítať viac)

Debugging steps:

   Tried clearing the cache & reloading
   Tried disabling ell extensions+ running browser in Safe Mode.
   Tried several different streams: some streams w/ no customization might fix the problem, but it's not entirely clear to me which streams are "completely" customization-free.
   Tried different browser: Edge does not exhibit this issue

The Problem:

Been noticing this problem in Firefox at https://cytu.be over the last couple of months; this seems to be happening with any stream on the site, ; I don't remember exactly when I started noticing it. This is observed directly on the website, not any third-party site.

Messing with stuff outside of the web player seems to have a tendency to break the web player's volume control, resulting in its volume maxing out and desyncing from the video stream; it almost sounds at times like the audio stream is restarting from the beginning of whatever video is playing, while the video stream continues as normal. I've seen it happen mostly while using a wireless remote + Fliirc to adjust settings (mainly OS volume, brightness, and f.lux settings) but it can also happen from my keyboard, as well as manipulating the web player's volume control too much, and also zooming in/out the webpage too much. Clearing the cache & reloading doesn't work, and neither does disabling all add-ons, or running Firefox in Safe Mode. The only solution I've found so far is to refresh the webpage.

Spoke with site's developer, who remarked that he had not heard of anyone else experiencing this bug, and suggested it must be a Firefox issue; something about how the browser interacts with the OS' audio subsystem is probably causing this bug.

Does not seem to happen in latest version of Edge, for some reason.

Running the latest build of Windows 10 64-Bit Windows 10 64-bit OS Build 19042.928 and Firefox 64-bit 87.0.

Otázku položil(a) AndysSeveredHead Pred 1 dňom

Posledná odpoveď od AndysSeveredHead Pred 1 dňom

Firefox is installing components needed to play the audio or video on this page. Please try again later.

Every time I try to play music on Spotify I get this message and I tryed everything in the book to fix it. Firefox is installing components needed to play the audio or vi… (čítať viac)

Every time I try to play music on Spotify I get this message and I tryed everything in the book to fix it. Firefox is installing components needed to play the audio or video on this page. Please try again later. nothing seems to work. how can this be fixed?

Otázku položil(a) iggy67 Pred 1 dňom

Posledná odpoveď od jscher2000 Pred 1 dňom

Firefox when launched it will turn to white screen only

When I launch the firefox it turns to white acreen only even allocating more time to load but still stays on white screen. I can see the tabs, navigate thru menus, bookma… (čítať viac)

When I launch the firefox it turns to white acreen only even allocating more time to load but still stays on white screen. I can see the tabs, navigate thru menus, bookmarks etc. But it doesn't load the sites, and even through navigating the menu and chose options, therw's not pop up of the options. PleaseEhelp me. I'm running Win 10.

Otázku položil(a) brentspeed_01 Pred 1 dňom

Posledná odpoveď od jscher2000 Pred 1 dňom