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Why does Firefox Quantum: a) run appallingly slow b) freeze up

I have just installed Firefox 57 (Quantum) 64 bit on my PC and my Laptop (both Windows 10 (1709)). On both my machines, Quantum displays pages appallingly slowly and ofte… (čítať viac)

I have just installed Firefox 57 (Quantum) 64 bit on my PC and my Laptop (both Windows 10 (1709)).

On both my machines, Quantum displays pages appallingly slowly and often freezes, when no tabs or the settings menu can be selected and nothing else produces a response.

I cannot believe that this software has been properly tested on users' machines at their homes - its deficiencies would have been blindingly obvious. Their is clearly a huge problem here.

I was so looking forward to returning to Firefox but it is a complete disaster.

Please find a fix soon or I will have to uninstall Firefox, maybe permanently. It is useless to me in its present state.

Mike

Otázku položil(a) DionysusMike Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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Firefox Quantum very slow

I updated to Quantum two days ago and I find it is very slow doing everything - typing in search box, scrolling, etc., even just closing the browser. I had no problems wi… (čítať viac)

I updated to Quantum two days ago and I find it is very slow doing everything - typing in search box, scrolling, etc., even just closing the browser. I had no problems with previous version.

Otázku položil(a) diegodad Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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Firefox 57 hangs up

Having an issue with the new Firefox Quantum version 57.0. Firefox hangs and while scolling lags. I have reset my settings and disabled all addons as well as a complete u… (čítať viac)

Having an issue with the new Firefox Quantum version 57.0. Firefox hangs and while scolling lags. I have reset my settings and disabled all addons as well as a complete uninstall and reinstall but the problems persist. I have zero issues with firefox 56. I am running an Intel core i7 8700k with a geforce 1070 graphics card,

Otázku položil(a) sanitarium16 Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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new ui is slow and hangs

After the update yesterday to Firefox Quantum, I can no longer use Firefox on my desktop. It is slow, it hangs and then freezes. I've tried everything in the troubleshoot… (čítať viac)

After the update yesterday to Firefox Quantum, I can no longer use Firefox on my desktop. It is slow, it hangs and then freezes. I've tried everything in the troubleshooting section (profiles, drivers, refresh, fresh install, everything.) I am posting this message from...gasp...Microsoft Edge. I really hope there is someone who can help me, I really don't want to have to leave Firefox!

Otázku položil(a) TwinsMomVA Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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How do I fix SEC_ERROR_LIBRARY_FAILURE?

I'm using Firefox Quantum and the day I installed it, everything was working great. But every since I've rebooted my PC, now I often get the error code SEC_ERROR_LIBRARY… (čítať viac)

I'm using Firefox Quantum and the day I installed it, everything was working great. But every since I've rebooted my PC, now I often get the error code SEC_ERROR_LIBRARY_FAILURE when I try to load pages, like Google. Please advise.

Otázku položil(a) rb8888 Pred 3 rokmi

Na otázku odpovedal(a) jscher2000 Pred 3 rokmi

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Opening new tab causes intense lag

Ever since I updated to Firefox 57, opening a new tab has caused my entire desktop to lag out, stopping me from all navigation and freezing Firefox for 5-30 seconds. This… (čítať viac)

Ever since I updated to Firefox 57, opening a new tab has caused my entire desktop to lag out, stopping me from all navigation and freezing Firefox for 5-30 seconds. This doesn't happen when I'm opening one of my bookmarks in a new tab, or even any link with content on it - it's exclusively when I open a new blank tab. I've tried disabling all of the content on the new tab page, but the problem still persists. As it is now, I've started opening a new Facebook tab before doing what I want because it's quicker and less destructive!

I'm running an i7 with 16Gb of RAM, so my computer isn't the problem - indeed, I didn't have this problem with the previous version of Firefox either. I've tried refreshing the install but the problem persists. Any ideas?

Otázku položil(a) exoshelter Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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Touchscreen functionality on surface pro 4 is now terrible in Quantum, but was great in previous version.

I had been using regular firefox, and with the add-ons I had for saving photos and movies, my browsing experience was basically perfect on my Surface Pro 4. Now Quantum c… (čítať viac)

I had been using regular firefox, and with the add-ons I had for saving photos and movies, my browsing experience was basically perfect on my Surface Pro 4. Now Quantum comes and the touchscreen is terrible to use. It seems to randomly be interacting with the sites, it will click things when I do not mean to click them, and holding to use the context menu barely works. Everything used to be usable with a finger, but I frequently find myself having to use the stylus to even get it to recognize input at all.

There does not seem to be any way that I see to calibrate this to make it better.

Otázku položil(a) soroban925 Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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New tab freezes Firefox 57.0 (64-bit) for 5 - 10 seconds

Firefox recently updated to a sleek new look with claims of being one of the fastest browsers out there. I was not disappointed until I started trying to use more than on… (čítať viac)

Firefox recently updated to a sleek new look with claims of being one of the fastest browsers out there. I was not disappointed until I started trying to use more than one tab at a time.

Main problem: Opening a new tab consistently freezes Firefox Quantum for 5-10 seconds. Additional problem: Switching between open tabs and a "new tab" also freezes FF for 2-5 seconds.

Attempted solutions: - Firefox refresh - Profile reset - Disable/enable hardware acceleration - Firefox Safe Mode - Full uninstall/reinstall - Change New Tab settings to display only an empty page - Update display drivers - Install Shockwave Flash

None of these seem to have helped, and there are already a few reports about very similar issues with this latest update. Hope for a quick resolution, as FF was always my go-to browser.

Specs: OS: Windows 10 Home 64bit CPU: Intel i7-7500U MEM: 8GB RAM GFX: Nvidia GTX950

Otázku položil(a) jhondoe Pred 3 rokmi

Na otázku odpovedal(a) jhondoe Pred 3 rokmi

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I use windows 7, the new Firefox quantum is very glitchy. How do I fix this?

Since the change to the new Firefox, scrolling webpages is very choppy. The browser often freezes. I have had to switch to Chrome. Can I get the old Firefox back? My OS i… (čítať viac)

Since the change to the new Firefox, scrolling webpages is very choppy. The browser often freezes. I have had to switch to Chrome. Can I get the old Firefox back? My OS is windows 7.

Otázku položil(a) PSTHILL Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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Which process should I end to kill Firefox 57.0?

Occasionally, any piece of complex software will stop responding, and need to be forcibly shut down. I had such an event today when the right-click (context) menus and t… (čítať viac)

Occasionally, any piece of complex software will stop responding, and need to be forcibly shut down. I had such an event today when the right-click (context) menus and title-bar menus wouldn't appear. However, since upgrading to FF 57, I now see about 6 Firefox tasks and 6 firefox.exe processes in the Task Manager (Windows 10).

I like the feature of being able to restart Firefox (after killing it) and have my previous session restored, but the processes aren't really distinguishable in Task Manager, so I don't know which one to end/kill. I had to kill a few of them today before I stumbled upon the "main" process and Firefox disappeared. Can you help me to identify the main process for next time?

Otázku položil(a) azinyk Pred 3 rokmi

Na otázku odpovedal(a) azinyk Pred 3 rokmi

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Firefox 57 is constantly freezing up since the automatic install.

I'm ready to quit Firefox. I use Win 7 64 bit, have updated all my video drivers but to no avail, 57 continues to freeze. They supposedly made this faster and better but … (čítať viac)

I'm ready to quit Firefox. I use Win 7 64 bit, have updated all my video drivers but to no avail, 57 continues to freeze. They supposedly made this faster and better but all I've had is problems. I'm not going to sit here and spend hours trying to diagnose something that worked fine before it updated automatically. What's the deal?

Otázku položil(a) BRiebe Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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The new Firefox is very, very slow and crashes.

Hi, Last night when I turned on my laptop, Firefox automatically updated itself. Immediately, it was very, very slow, then stalled, and crashed. I reopened it a couple mo… (čítať viac)

Hi,

Last night when I turned on my laptop, Firefox automatically updated itself. Immediately, it was very, very slow, then stalled, and crashed. I reopened it a couple more times, but still the same. At one point, it locked up my computer. I restarted it with add-ons disabled, but that didn't help. I've also refreshed it, and that too didn't work. I've used Firefox for many years and have never had a problem like this. My OS is Windows 10 (64-bit) and the rest of the computer is working fine.

Thanks!

Otázku položil(a) Scotch-Writer Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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Firefox 57 minimizes constantly since tonight's Windows Update.

Two days ago Firefox upgraded itself to 57 (Quantum). It worked fine, although without some add-ons that I depend on, and with a difficult-to-read color scheme. Tonight… (čítať viac)

Two days ago Firefox upgraded itself to 57 (Quantum). It worked fine, although without some add-ons that I depend on, and with a difficult-to-read color scheme. Tonight Windows updated itself and Firefox stopped working. The window minimized itself through a series of sequentially smaller windows until it was apparently just a few pixels wide and high. When I try to re-open Firefox I can OCASIONALLY get it to open a very small window and tried restoring it to its default state, but that didn't improve anything.

I'm running a Dell XPS 8700.

If you have any suggestions I'd like to hear them. I've been using Firefox for more than 10 years and I really like it, but this "upgrade" has been a fiasco for me. I'm currently using Edge, and I've downloaded Chrome which right now looks like my new browser.

Otázku položil(a) cromag Pred 3 rokmi

Na otázku odpovedal(a) cromag Pred 3 rokmi

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57.0 does not work with Intel HD Graphics 4000

Symptoms: Very slow with very frequent freezing of Firefox 57.0 for up to 20 seconds. Environment: Windows 10 Creators Fall 2017 Edition Intel HD Graphics 4000 Driver 07/… (čítať viac)

Symptoms: Very slow with very frequent freezing of Firefox 57.0 for up to 20 seconds.

Environment: Windows 10 Creators Fall 2017 Edition Intel HD Graphics 4000 Driver 07/04/2017 10.18.10.4653 - latest available.

Fixes tried: Disable HW acceleration webgl.disabled=true Neither worked

Tried MS Driver: Uninstalled device and deleted driver. Windows installed a generic driver.

  • Firefox then worked normally.
  • Generic driver is not an acceptable solution because it does not support the size of my monitor - it is a 4:3 window on a 9:16 display.

Reinstalled latest Intel driver - problem recurred.

Otázku položil(a) GeorgeJK Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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Upgraded to V57.0 takes 10-20+ secs to open new tab etc. Why? Win 10

After upgrading to V57.0 Mozilla is almost impossible to use because it is so slow, for example taking 10 to 20 seconds to open (or close) a new tab. Won't maximise from … (čítať viac)

After upgrading to V57.0 Mozilla is almost impossible to use because it is so slow, for example taking 10 to 20 seconds to open (or close) a new tab. Won't maximise from taskbar icon when minimised (opening another tab before minimising then closing Mozilla from taskbar produces dialog box and maximises). Using Chrome to send this as Mozilla is too slow. Note that Chrome is working perfectly. Thanks

tg

Otázku položil(a) T0mG Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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Firefox running incredibly slow and is unusable.

I updated to Firefox57 and the web browser in now so slow it is unusable. I have tried refreshing and it did not help at all. Neither did safe mode. I honestly don't know… (čítať viac)

I updated to Firefox57 and the web browser in now so slow it is unusable. I have tried refreshing and it did not help at all. Neither did safe mode. I honestly don't know what else to try. It took me five minutes to type this message in Firefox. Please help thank you.

Otázku položil(a) ncl1701 Pred 3 rokmi

Na otázku odpovedal(a) philipp Pred 3 rokmi

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Firefox Locks - Then Whole Windows 10 Computer Locks

I have a brand new computer, an HP Elite, running fully patched Windows 10. I am having the same problem over and over. When browsing in Firefox (the latest version - ful… (čítať viac)

I have a brand new computer, an HP Elite, running fully patched Windows 10. I am having the same problem over and over. When browsing in Firefox (the latest version - fully patched) the computer suddenly locks up. I get the spinning wheel. After I wait a while it might unlock but until it does all applications, Outlook, Word, everything that is open, is unavailable. Here is my latest Event Viewer message. (scroll down please)

Log Name: Application Source: Application Hang Date: 1/16/2018 2:47:59 PM Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: MIKEW10ELITE Description: The program firefox.exe version 57.0.4.6577 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 1438
Start Time: 01d38ef36bb52ed8
Termination Time: 6
Application Path: C:\Program Files\Mozilla Firefox\firefox.exe
Report Id: efdaccb2-e92d-457e-826a-e6e83b8b3175
Faulting package full name: 
Faulting package-relative application ID: 

I have gotten other messages in Event Viewer when the lock ups occur. They are this: Log Name: Application Source: Application Hang Date: 1/16/2018 10:03:42 AM Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: MIKEW10ELITE Description: The program svchost.exe version 10.0.16299.15 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 95c
Start Time: 01d38ed407dd2159
Termination Time: 4294967295
Application Path: C:\Windows\System32\svchost.exe
Report Id: baf600bc-2efd-4305-ae78-2a35065dd46a
Faulting package full name: 
Faulting package-relative application ID: 

While the lockup is in place I might try to click something. Then I'll get the message in the attached graphic. Clicking "Do you want to end this process" with OK rarely does anything. This whole deal hoses my computer completely and forces me to reboot.

I've worked with Microsoft. The first time I did a complete reinstall of Windows 10. The second time I tried removing services with msconfig. Nothing is working.

Is this a Firefox problem?

Thank you.

Mike Gallery

Otázku položil(a) MikeGIL Pred 2 rokmi

Na otázku odpovedal(a) MikeGIL Pred 2 rokmi

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When the YouTube sidebar is shown (on the left) it makes Firefox say "A webpage is slowing down your browser"

Ever since I upgraded to Firefox Quantum this has happened: Whenever i'm on a YouTube page where the sidebar (where you see Subcriptions, Saved/Your Playlists, etc.) it a… (čítať viac)

Ever since I upgraded to Firefox Quantum this has happened: Whenever i'm on a YouTube page where the sidebar (where you see Subcriptions, Saved/Your Playlists, etc.) it always makes Firefox Quantum freeze and say "A webpage is slowing down your browser."

Clicking "Wait" does nothing and just makes the error pop up again after a few seconds. I have to click "Stop It" to make it fully load. This doesn't seem to happen on a video page as, for me, the sidebar isn't shown when I'm on a video page.

Is there any reason it is doing this? YouTube worked fine before I upgraded to Quantum, and now it seems like YouTube doesn't want to work with Quantum correctly?

I'm running Windows 7 Home Premium SP1 64-bit.

Otázku položil(a) VeeTHis Pred 3 rokmi

Na otázku odpovedal(a) FredMcD Pred 3 rokmi

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Quantum is not working properly.

Since the upgrade Firefox Quantum is not working properly. Ex 1: scrolling is not consistent, when I click and attempt to move the scroll bar is does not move right away.… (čítať viac)

Since the upgrade Firefox Quantum is not working properly. Ex 1: scrolling is not consistent, when I click and attempt to move the scroll bar is does not move right away. Ex 2: clicking is not consistent, I click a link and it does not respond for several seconds. Ex 2a: clicking on and to close tabs takes several seconds to respond, even clicking to close may get a "not responding" message on the title bar before closing. I saw on previous questions that there may be a compatibility issue with the display adapters. I have the following : Intel HD Graphics 630 and NVIDIA GeForce GTC 1050. I am running Windows 10 64bit. I have uninstalled and reinstalled to no avail. Please let me know if you have any questions.

Otázku položil(a) VinceCT Pred 3 rokmi

Na otázku odpovedal(a) VinceCT Pred 3 rokmi

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new Firefox Quantum keeps not responing at every new web page

Since updating my Firefox to Quantum today I keep get 'not responding' every time I click on one of my bookmarks. Sometimes I have to click several times before it eventu… (čítať viac)

Since updating my Firefox to Quantum today I keep get 'not responding' every time I click on one of my bookmarks. Sometimes I have to click several times before it eventually gets there. I have gone back to version 56.0.2 64bit but the problem is still there. The delay is often between 5 and 15 seconds before the next web page appears.

I use Windows 10 64bit professional. Please help.

Otázku položil(a) Jeffowen Pred 3 rokmi

Na otázku odpovedal(a) Jeffowen Pred 3 rokmi