Websites I've used for ages are no longer working, the screen locks.
HP laptop with touchscreen, Windows 10, latest version of Firefox.
After 2 days and many hours of try… (čítať viac)
Websites I've used for ages are no longer working, the screen locks.
HP laptop with touchscreen, Windows 10, latest version of Firefox.
After 2 days and many hours of trying to fix this (trouble shooting tool, reloading Firefox, reloading Adobe Flash, resetting my PC to date of purchase . . . all of which took loads of time and many restarts so I am very upset with all the time involved already) I was ready to ship my laptop out for repair. Then I paused and I just now tried to use Edge as browser; and ALL of the items below work. The touch screen works in every case. So I think I have narrowed this down to a software issue, not a hardware issue. No point shipping out my unit. Came on here for help.
Issues include: go to weather.com, I can't get it off Washington DC (which is their default) and on to my city. I can use the search function and find my zip code, click and see my weather. But I used to have my city set as the default, and not only is that gone but I can't change the default now, either. PLUS the next time I go to search my city zip code, it does not even show my recent search . . . even if I never left the website.
Go to jigsaw planet and do a puzzle. My touch screen will not work, I have to use the touch pad to move puzzle pieces.
Go to 247games, Backgammon, 4th of July. Touch screen does not work at all. Have to use touch pad BUT it only allows one and sometimes 2 moves, then the screen freezes. Refreshing the screen is not helpful as I can't seem to resume the game, only start a new one.
Go to 247 games, Solitaire, click to play Spider Solitaire. Touch screen won't work. UNDO button won't work even w/ touchpad. I can play moving the cards using the touchpad, but with no undo function I can't make it through a game.
Go to Arkadium free online games. The games I play on there work for at most 2 moves.
When this all started, I was actually on Arkadium, playing their BINGO game. Screen froze mid game. Do Firefox updates happen while in a game? Do other programs (i.e. Win 10) update while you are online and using the laptop? SOMETHING happened, and I've no idea what. I've also run out of ideas what to do to fix this. For the time being, I am being forced to use Edge as browser, for all my online connections. Frustrating as heck. Ideas, thoughts, suggestions appreciated. I am NOT tech savvy so please give details when suggesting I click something. Thank you.