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Gray Box At The Bottom of the Window

One day I opened Firefox and it started up with the gray box at the bottom of the window as shown in the screenshot. I can't seem to be able to get rid of it. Unistalled/… (čítať viac)

One day I opened Firefox and it started up with the gray box at the bottom of the window as shown in the screenshot. I can't seem to be able to get rid of it. Unistalled/reinstalled and does not go away. Anyone else know what this is? Thank you.

Otázku položil(a) st4evr Pred 6 rokmi

Na otázku odpovedal(a) user633449 Pred 6 rokmi

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How to enable 'Paste & Search' in search box?

I have 'Paste' and 'Paste & search' in right-click menu when clicked in search box but they do the same thing - just paste what's on clipboard. How to get 'Paste &… (čítať viac)

I have 'Paste' and 'Paste & search' in right-click menu when clicked in search box but they do the same thing - just paste what's on clipboard. How to get 'Paste & Search' to paste AND search, like it says?

Otázku položil(a) goldencut Pred 6 rokmi

Na otázku odpovedal(a) user1194064 Pred 6 rokmi

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On some web sites, the player is covered by . . .

an invisible screen. Sometimes, I can remove it using Inspect Element. For example, on YouTube, the block is coded; <div id="theater-background" class="player-height"… (čítať viac)

an invisible screen. Sometimes, I can remove it using Inspect Element. For example, on YouTube, the block is coded;

<div id="theater-background" class="player-height"></div>

After I remove the above, the block is gone. How can I get this to not be there in the first place?

Otázku položil(a) FredMcD Pred 6 rokmi

Na otázku odpovedal(a) user1194064 Pred 6 rokmi

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Is Mozilla supposed to notify me that my post received a response?

I posted an inquiry here last year and just realized 7 months later that someone responded to my previous post. I never received an email notification that my inquiry wa… (čítať viac)

I posted an inquiry here last year and just realized 7 months later that someone responded to my previous post. I never received an email notification that my inquiry was responded to, so I just assumed my issue remained unanswered. I came here today to post a new inquiry, and happened to check on my previous posts which is how I discovered the response.

All the boxes are checked in my settings, but there is not an option for receiving an email notification when someone responds to a post. There is only an option to "send emails for private messages" but that is not the same thing. It is quite a glaring omission if this support site does not notify a member that their post has been answered; how else are we supposed to know? By having to routinely check back at this site? That's not very user-friendly for a company that is very user-friendly. Thank you.

Otázku položil(a) youngjane1118 Pred 6 rokmi

Na otázku odpovedal(a) cor-el Pred 6 rokmi

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Why does plugin-container.exe so often crash when closing PDF files?

When I load multiple PDFs in Firefox to check their content for errors one by one, closing one PDF tab to reveal another PDF tab very often causes plugin-container.exe to… (čítať viac)

When I load multiple PDFs in Firefox to check their content for errors one by one, closing one PDF tab to reveal another PDF tab very often causes plugin-container.exe to crash, which means I have to reload each remaining PDF tab to view the remaining files. This of course defeats the purpose of opening more than one at a time, and actually adds about 5 times as many clicks to the whole process because I have to clear the error and reload each page, then it might happen again or might not. It doesn't happen every time I close a PDF, but about 1 in 4 times.

I realize I have two versions of Acrobat installed (Acrobat 9.5.5 and Reader 11.0.10), and thus two Firefox plugins, but for the record this same thing happens on other computers that just have Reader or just have Acrobat, so it's not an issue of conflicting plugins. Though I did notice you aren't allowed to disable just one or the other -- deactivating one deactivates both. At first it seems not to, but if you reload the plugins page, you'll see both are actually off.

Windows coughs up the following error report when plugin-container.exe crashes, but Firefox says nothing, I guess because the plugin-container is a standalone app:

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	36.0.4.5557
 Application Timestamp:	550d0883
 Fault Module Name:	xul.dll
 Fault Module Version:	36.0.4.5557
 Fault Module Timestamp:	550d07d2
 Exception Code:	c0000005
 Exception Offset:	011f734a
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Appreciate any help available in resolving this crash.

Otázku položil(a) AusChron Pred 6 rokmi

Na otázku odpovedal(a) AusChron Pred 6 rokmi

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Forgotten sync password and can't find the "forgot password" button/link in option-sync tab.

Mozilla firefox help database instructed us to access option-sync tab as follow to reset password 1. Click the menu button New Fx Menu and choose Options. 2. On the Sync … (čítať viac)

Mozilla firefox help database instructed us to access option-sync tab as follow to reset password 1. Click the menu button New Fx Menu and choose Options. 2. On the Sync tab, click Sign in to open the Sign in page. 3. On the Sign in page, click Forgot password? Firefox will send you a reset email. 4. Follow the instructions in your reset email to change your password.

but in my firefox 36.0.4 there isn't any Sign in link, just Manage firefox account link. Clicked Manage to open manage account page, still can't find "Forgot password" link as stated above. So how do we reset password to sync? Please advise anyone.

Otázku položil(a) loyheng Pred 6 rokmi

Na otázku odpovedal(a) Sashoto Seeam Pred 6 rokmi

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Multiple logons on one desktop

Home desktop - don't want to use separate Windows accounts, but like to have unique Firefox logons for self and partner. If I use Firefox, I want to see my preferences; … (čítať viac)

Home desktop - don't want to use separate Windows accounts, but like to have unique Firefox logons for self and partner. If I use Firefox, I want to see my preferences; when my partner uses hers, she wants to see her preferences,

Otázku položil(a) williemozilla Pred 6 rokmi

Na otázku odpovedal(a) jscher2000 Pred 6 rokmi

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Maskme has been deleted. Why? It was the only useful program I needed

I use an addon called Maskme which fills in fake email addresses tied to the real email. When one wants to stop the resultant spam, all he has to do is to block the emai… (čítať viac)

I use an addon called Maskme which fills in fake email addresses tied to the real email. When one wants to stop the resultant spam, all he has to do is to block the email. Mozilla recommends another program that is a password program and not what I use and it doesn't mask the emails.

What happened? A good little add on which I used a lot.

If it can't be reinstated, I will have to finally go back to another browser, reluctantly, because that is one of the programs I use a lot, as well as one that uses activeX (which only works on Explorer). Seems like Mozilla is slowly reducing my choices!

Otázku položil(a) John Pred 6 rokmi

Na otázku odpovedal(a) FredMcD Pred 6 rokmi

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"This Connection is Untrusted" appears when trying to access ALL sites on MacBook Pro; problem started after running Avast scan of computer

I ran the Avast full disk scan. Since that time, I've been unable to access any site using Firefox without getting the message, "This Connection is not Trusted." Many … (čítať viac)

I ran the Avast full disk scan. Since that time, I've been unable to access any site using Firefox without getting the message, "This Connection is not Trusted." Many are sites I've been too many times before and they are trusted sites. I don't know whether there's a problem with Firefox or might Firefox be picking up some kind of new "infestation." The Avast scan resulted in 5 files being put into a virus chest. Eleven could not be scanned. Thanks for any help that you can provide!

Otázku položil(a) Sooser Pred 6 rokmi

Na otázku odpovedal(a) jscher2000 Pred 6 rokmi

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ssl_error_rx_unknown_record_type

I keep getting this pop up box saying: An error occurred during a connection to support.mozilla.org. SSL received a record with an unknown content type. (Error code: ssl_… (čítať viac)

I keep getting this pop up box saying:

An error occurred during a connection to support.mozilla.org.

SSL received a record with an unknown content type.

(Error code: ssl_error_rx_unknown_record_type)

Otázku položil(a) mourningair777 Pred 6 rokmi

Na otázku odpovedal(a) mourningair777 Pred 6 rokmi

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Printing, new problem, tiny size, not cured by any steps identified in support.

A new problem a few weeks old. When I print from Firefox, the result is a very tiny image printed at the top part of the page. If I change the settings, it chops each p… (čítať viac)

A new problem a few weeks old. When I print from Firefox, the result is a very tiny image printed at the top part of the page. If I change the settings, it chops each page up into 4 pages and prints a quarter on each page. I do not have this problem if I print from IE, so not a printer problem. I have been through every single step in the help topic on printing problems and any step suggested in answer to a forum question. No joy.

Otázku položil(a) Profmu Pred 6 rokmi

Na otázku odpovedal(a) jscher2000 Pred 6 rokmi

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Can I delete a profile folder if it is empty?

After updating to FF 36.0.4, I did some routine maintenance; cleared the cache, history and cookies. Went to reboot FF afterward and unfortunately it would not open. I … (čítať viac)

After updating to FF 36.0.4, I did some routine maintenance; cleared the cache, history and cookies. Went to reboot FF afterward and unfortunately it would not open. I followed the FF support instructions to locate my profile folder, trashed the prefs.js file and rebooted FF, after which time it opened and worked perfectly. During this process I discovered that I have 2 profile folders; one was completely empty but the other has many files in it.

How did I end up with an empty profile folder, and is it okay to delete it? I assume this folder is not necessary, but none of the support articles cover an "empty" profile folder. If it is okay to remove it, do I just move it to the trash, or is there a more complicated means by which to remove an empty profile folder? By complicated, I'm referring to the support article at "https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_removing-a-profile" which had my head spinning and now I'm afraid to do anything. I'm wondering if the empty folder is really empty, or if it just appears to be empty but in reality there are hidden files associated with it that are stored elsewhere on the computer. Good heavens. Thank you.

Otázku položil(a) youngjane1118 Pred 6 rokmi

Na otázku odpovedal(a) user293 Pred 6 rokmi

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Why does firefox open a non stop string of tabs when I try to open a PDF?

I don't know if it's a coincidence, but right after I installed the latest version of Adobe flash player, firefox now opens an endless string of new tabs whenever I try t… (čítať viac)

I don't know if it's a coincidence, but right after I installed the latest version of Adobe flash player, firefox now opens an endless string of new tabs whenever I try to open a PDF. I have to close the whole window and start over.

Help?

machine is an HP Elitebook 8540w. Windows 7 64 bit.

Otázku položil(a) madmax0617 Pred 6 rokmi

Na otázku odpovedal(a) jscher2000 Pred 6 rokmi

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Firefox not updating it self?

The Automatically Install Updates is checked But Firefox is not updating it self, the About Box Says "Firefox is up to date". I have Firefox 36.0.4 Funnelcake January 201… (čítať viac)

The Automatically Install Updates is checked But Firefox is not updating it self, the About Box Says "Firefox is up to date". I have Firefox 36.0.4 Funnelcake January 2015 mozilla35 - 1.0.

Otázku položil(a) varuna Pred 6 rokmi

Na otázku odpovedal(a) jscher2000 Pred 6 rokmi

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Since last update 22 Mar, when opening Firefox, message - Script: chrome://sitefinder/content/aff.js line 81> eval:23 and then asks if I want to debug

Am getting constant request about debugging script: see the Script message above. This has only started since the last update of Firefox 22 Mar 2015. What can I do to sto… (čítať viac)

Am getting constant request about debugging script: see the Script message above. This has only started since the last update of Firefox 22 Mar 2015. What can I do to stop this?

Otázku položil(a) telliott Pred 6 rokmi

Na otázku odpovedal(a) Yzeo Pred 6 rokmi