After running MRT update on Windows XP SP3, I rebooted my PC, and CHKDSK found and repaired four bad sectors on my HDD. After this, starting Firefox 31.0, even in Safe M… (čítať viac)
After running MRT update on Windows XP SP3, I rebooted my PC, and CHKDSK found and repaired four bad sectors on my HDD. After this, starting Firefox 31.0, even in Safe Mode, would cause Windows to freeze at the point the FF window appeared. No menus, no toolbars, just the window with the basic frame, but nothing inside it. All input devices were non-responsive, forcing me to do a hardware restart of my machine.
Upon restart, everything else worked fine until I tried to start FF - then the OS froze again.
Searching Firefox support, all answers I could find suggested deleting old (possibly corrupt) profile data with Profile Manager before reinstalling FF - but, if FF freezes the machine upon starting, there is no way to do that.
How do I MANUALLY delete all old profile data, other Firefox data files, and registry entries from my PC so that I can do a clean install of FF 31.0?
NOTE: The information given about my browser under "More System Details" is mostly WRONG. I am currently using the only browser that works - the outdated Orca Browser v1.2 with a Firefox 3 core. It is FF 31.0 that I am asking help with.
Thank you in advance for any help you may be able to provide.