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Performance Issue Report: Firefox Unresponsive with High Memory Usage on macOS

Dear Firefox Support Team, I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresp… (ďalšie informácie)

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

  • A screenshot of the memory usage in Activity Monitor when Firefox is running.
  • A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

Otázku položil(a) Hemant Tripathi Pred 3 mesiacmi

Posledná odpoveď od TyDraniu Pred 3 mesiacmi

I see all my devices synced, but unable to acces to tabs

I have a profil i didn't use since 22 days because computer issues I need to retrieve ALL my tabs from this device For some issues i could'nt to it all before. Now, i can… (ďalšie informácie)

I have a profil i didn't use since 22 days because computer issues

I need to retrieve ALL my tabs from this device For some issues i could'nt to it all before.

Now, i can see in my firefox profil pge, the profil exist. But if i go to my firefox installed in my new computer, i don't see THIS firefox device with ALL my VERY IMPORTANT tabs.

Is there any way to retrieve them ?

firefox from linux mint 22.3

thx

Otázku položil(a) chandrasekhar66 Pred 3 mesiacmi

Posledná odpoveď od jonzn4SUSE Pred 3 mesiacmi

why dont I always have the option to autofill, even when its turned on in settings. some websites i always have to manually enter my email address or card info.

why dont I always have the option to autofill, even when its turned on in settings. some websites i always have to manually enter my email address or card info.

Otázku položil(a) CC Pred 3 mesiacmi

Posledná odpoveď od jonzn4SUSE Pred 3 mesiacmi

Login @ California EDD

Hi You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla n… (ďalšie informácie)

Hi

You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla never contacted California EDD & for the last two weeks people, myself included haven't been able to login. She told me to use Chrome or Microsoft Edge, both of which I absolutely HATE to use. Well guess what I was able to login using Microsoft Edge.

Here's the steps Login They send you a 6 digit text code. You enter the code Then you get a pop up message that something went wrong & call the 833 - 876 - 9333 for the IT dept. Which only takes about 20+ trys to get someone.

PLEASE CORRECT THIS SITUATION!!!!

Otázku položil(a) Surfnbrad2004 Pred 3 mesiacmi

Posledná odpoveď od Denys Pred 3 mesiacmi

  • Vyriešené

Firefox starts without application title bar

The lack of a title bar makes it impossible, for example, to close the application by pressing the "X" icon in the upper right corner. The title bar does not appear when … (ďalšie informácie)

The lack of a title bar makes it impossible, for example, to close the application by pressing the "X" icon in the upper right corner. The title bar does not appear when the application starts, but does appear when the application window is minimized and then maximized.

Otázku položil(a) lplonka Pred 3 mesiacmi

Na otázku odpovedal(a) Ed Pred 3 mesiacmi

WEb pages opening very very slow.

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then … (ďalšie informácie)

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then about a week they started loading but very slow as mentioned. Any ideas/help will be very much appreciated. I am using Windows 11.

Otázku položil(a) Jayhawk714 Pred 3 mesiacmi

Posledná odpoveď od jonzn4SUSE Pred 3 mesiacmi

  • Vyriešené

Are donations to the Mozilla Foundation via the in-Firefox donation drive used to fund Firefox development

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message: "You power Firefox. Now donate to make good tech the defa… (ďalšie informácie)

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message:

"You power Firefox. Now donate to make good tech the default.

Mozilla Foundation — the non-profit behind Firefox — is building a future where technology serves people, not power.

Your donation to Mozilla Foundation keeps the internet open, private, and built for people. Donate today to make good on the promise of the internet."

Does this message mean that Donations to the Mozilla Foundation now fund Firefox development? As I understand it, previously donations were not allowed to be used by the Mozilla Corporation, which actually develops Firefox. I'd love to donate to fund Firefox development, as I feel it is a critically important open source project.

[^1]: 145.0.2 from the Mozilla Debian repository.

Otázku položil(a) James Frost Pred 3 mesiacmi

Na otázku odpovedal(a) TyDraniu Pred 3 mesiacmi

  • Vyriešené

Pasting a screenshot through the clipboard corrupts the image

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic uploa… (ďalšie informácie)

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic upload-button the same problem reproduise. On other sites there is no similar problem, as well as trying to insert the same image but inside the application windows.

In attachement: yandex/google and default image i was trying to upload.

Otázku položil(a) Bedov Pred 3 mesiacmi

Na otázku odpovedal(a) TyDraniu Pred 3 mesiacmi

Discover website login isse

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. … (ďalšie informácie)

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. I spoke to their tech support and tried to do a login while on the phone. They told me nothing was coming through on their end. So, what changed and how can I fix it please?

Otázku položil(a) punbrain Pred 3 mesiacmi

Posledná odpoveď od jonzn4SUSE Pred 2 mesiacmi

  • Vyriešené

Firefox switches from built-in viewer to Adobe after 1-2 seconds

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not see… (ďalšie informácie)

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not seem to apply when Firefox opens the Acrobat reader. Consequently, I have to fight off AI "suggestions" and offers of help when I simply want to read a document from the web.

So I set Firefox to use the built-in reader. After 1-2 seconds, it switched to Adobe, and brings up all the annoying AI features. How can I keep Firefox from switching to Adobe?

As a test, I renamed Acrobat.exe to AcrobatX.exe. Firefox behavior did not change. I also killed all Acrobat-related tasks in Task Manager. My document still displayed in Acrobat after 1-2 seconds, but none of the Acrobat-related tasks reappeared in the Task Manager.

I am using Firefox 145.0.2 64 bit in Windows 11 with all updates current.

Many thanks for advice.

Otázku položil(a) La_Sombra Pred 3 mesiacmi

Na otázku odpovedal(a) Denys Pred 3 mesiacmi