Komunitné fórum Firefox

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

• Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
• Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
• Disabled Extensions (Did Not Resolve)
• Disabled Privacy Settings (Did Not Resolve)
• Cleared Cookies, History, Cache (Did Not Resolve)
• Cleared Forms (Did Not Resolve)
• Tried Private Window (Did Not Resolve)
• Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

I admit, I don't read about updates so I don't know when Firefox did all these "enhancements"...but I'd love to know how to turn my mouse wheel BACK into a "scroll through the page" only function. I hate it auto opening links, I hate it scrolling through tabs. I suspect it of doing other "helpful" functions...and I can't even find the right words to do a search for this. The only applicable setting I found is "autoscroll"...which is turned off in my preferences...and which the browser STILL does.

All I want is for my wheel to scroll through the page...under my control. No auto-stuff. There's no setting for this in my mouse controls, as far as I've been able to determine, and it didn't used to do this. It must be in a Firefox update. Is this even possible any longer? Or am I, after decades with Firefox, going to have to change browsers? At this point, I've had far too many important operations disrupted and even fouled by this "helpful" change.

Pleeeease help?

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not always happen. I can switch tabs and still hear the sound. Then switch back and no sound. The video is not paused. I've tried pausing and playing the video, still no sound. Refreshing the tab doesn't help Where do I go to turn the sound back on? Win11, Firefox v144.02 64 bit.

I'm trying to stop Firefox from restoring tabs after I restart my OS. So far, I've done the following:

• Disabled `Startup > Open Previous Windows and Tabs`
• Disabled all extensions
• Confirmed I do not have a `user.js` file
• Set `browser.sessionstore.resume_from_crash` to `false`
• Set `browser.sessionstore.restore_on_demand` to `false`
• Set `browser.sessionstore.resuming_after_os_restart` to `false` (It was already set this way.)
• Set `browser.sessionstore.max_resumed_crashes` to `0`
• Set `privacy.clearOnShutdown.openWindows` to `true`
• Set `browser.sessionstore.max_tabs_undo` to `0`
• Set `browser.sessionstore.max_windows_undo` to `0`

(I've since reverted the last two and the extension changes after they didn't work.)

So far, Firefox will not restore tabs on application restart (manually closing and relaunching) or on crashing (after sending SIGTERM/SIGKILL), but it still restores tabs after restarting the OS (if I allow the OS to kill it during shutdown). I've seen a couple suggestions to disable history completely, but I do occasionally refer to my browsing history, so I'd prefer a less-drastic approach. Ideally, I just want Firefox to treat the first launch after a shutdown as a normal launch and not apply any special behavior. Any help would be much appreciated!

System: Fedora 42 (Workstation Edition) Running Firefox 144.0.2 on Gnome 48.6-1.fc42

I am a noob with Firefox jumping over from Chrome. I use tabs a lot and it would be helpful if tabs were synced across browsers. I am really enjoying Mozilla and the performance is great. Thanks. Steve

Firefox detected a potential security threat and did not continue to myccp.ccp.edu. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

I found 'chromeasia.com' autocompleting in the Firefox address bar upon typing 'ch'. I searched History for this and there was no sign of it. I cleared all history data, rebooted, ran a disk cleanup and find that 'chromeasia.com' stil autocompletes upon typing 'ch' in the address bar.

Any suggestions or advice on how to clear this would be warmly appreciated. Thanks. Stephen

The x appears in the tab, and when I click on it, the program disappears. I bring it back up and it repeats. Have tried closing the program, restarting the computer, using the Close Tab from the File menu, CTRL-W, yelling at it loudly, but nothing has worked. I cannot update the iOS in this computer. Firefox is up to date. Several programs I need can only run on Firefox , not Safari, so I need it. I now have so many open tabs that I can't find anything. HELP!

Hi folks -

I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap my head around how to approach restructuring my current setup. In particular, do these profiles *all* sync with my mozilla account? Or do I need a separate mozilla account for each profile? (if so, that sort of defeats some of the utlity here unless you're sharing the PC).

I can't tell from the support article, doesn't seem to address this, but you do need to login again if you set up a new profile.

Thanks, Patrick

I'm running Firefox 144.0.2 (64-bit) on a Mac using Sequoia 15.4.1 OS.

At the most recent Firefox update, I added VPN.

Since then, I've had a problem with Firefox hanging. Not immediately but after varying amounts of time, 20-60 minutes. I get an "Out of Application Memory" pop-up but the usage for both Firefox and other elements are well within normal range, not high. It's completely frozen and the only way out is to do a Force Quit.

There are times when doing a shut down I notice that VPN has somehow been turned Off and once I saw a message of Background Service Error attached to it.

Having to constantly re-start Firefox is a major pain. Oh-- I did turn off the background AI thing under Tabs. I hate AI and try to turn it off everywhere I find it. A resource suck and bad for the planet.

Any help appreciated.

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i dont have way to get in