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Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (ďalšie informácie)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Otázku položil(a) kit Pred 7 mesiacmi

Na otázku odpovedal(a) zeroknight Pred 7 mesiacmi

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How to export bookmarks from Mozilla Account

I cannot figure out how to export my bookmarks from Mozilla Account. On the desktop browser when I open "Manage Bookmarks" and select Phil's Bookmarks, I am able to expor… (ďalšie informácie)

I cannot figure out how to export my bookmarks from Mozilla Account. On the desktop browser when I open "Manage Bookmarks" and select Phil's Bookmarks, I am able to export the bookmarks from the Mozilla account.

The resulting html export file does not contain the bookmarks from Mozilla Account. There also does not seem to be a way to export those bookmarks from your online Mozilla Account interface.

How do I export the bookmarks from my Mozilla Account?

Thank you Philip Rittscher

Otázku položil(a) Phil's Bookmarks Pred 7 mesiacmi

Na otázku odpovedal(a) cor-el Pred 7 mesiacmi

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Taskbar icon appearing blank

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to 1-… (ďalšie informácie)

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to

1- right click unpin from taskbar the icon shows once more. 2- right click, the icon disappears/becomes blank. 3- click pin to taskbar, the icon remains blank.

attached is the image showing the steps i described above

Otázku položil(a) manysmiles Pred 8 mesiacmi

Na otázku odpovedal(a) manysmiles Pred 8 mesiacmi

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so where is the My Questions page I supposed to refer to to get an answer about how can I find where to compose an email and send it. There nothing to help on the email page.

How can you find the place to compose and send an email. This may be the 16th time I've asked. Used to be on the header of the email listing to compose. You clicked … (ďalšie informácie)

How can you find the place to compose and send an email. This may be the 16th time I've asked. Used to be on the header of the email listing to compose. You clicked it and a form showed up. Now there is no place you can send an email unless you go to the list of all the emails you've ever sent and then send from there. If you have a new email person not on the listing, can you install an app on the header above the inbox email or somewhere like we used to get before you changed the appearance of how the emails look. This is from G. Stewart at hickorystewart@charter.net. This 10:04pm on 11/13/23

Otázku položil(a) hickorystewart Pred 8 mesiacmi

Posledná odpoveď od hickorystewart Pred 3 mesiacmi

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Full Screen Disappearing navigation and bookmarks

Hello, I recently used my MacBook Air to connect with a projector for a classroom presentation. The presentation was using Google Slides. I adjusted the settings to optim… (ďalšie informácie)

Hello, I recently used my MacBook Air to connect with a projector for a classroom presentation. The presentation was using Google Slides. I adjusted the settings to optimize the presentation--setting the navigation and bookmarks bars to hide when in full screen.

I normally use my Firefox browser in full screen mode, but have the navigation bar and tool bar visible.

I cannot figure out how to undo what I did so that my navigation bar and toolbar are visible again when I am in full screen mode. Indeed, when I move the pointer to the top of the screen to make the navigation bar and toolbar visible, I cannot move the pointer back to the navigation bar or toolbar without it disappearing again. Essentially, I need to undo full screen mode.

Thanks, jch

Otázku položil(a) jonathan.hagel Pred 8 mesiacmi

Posledná odpoveď od cor-el Pred 6 mesiacmi

2 "Other Bookmarks" Folders

Hello. I have 2 Other Bookmarks Folders. One near the top under the Bookmarks Toolbar & one at the bottom. They seem to have the same folders & bookmarks. I'd lik… (ďalšie informácie)

Hello. I have 2 Other Bookmarks Folders. One near the top under the Bookmarks Toolbar & one at the bottom. They seem to have the same folders & bookmarks. I'd like to delete one, but I'm apprehensive about that because I think I would end up deleting both of them.

Any suggestions. Why do I have two? Thanks In Advance, Carol

Otázku položil(a) ponwtr Pred 4 mesiacmi

Posledná odpoveď od cor-el Pred 4 mesiacmi

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Assistance Request - Firefox Browser Animation and Window Issues

Dear Firefox Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. De… (ďalšie informácie)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.
   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.
   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.
   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.
   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.
   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

Otázku položil(a) Ivan Beltrame Pred 8 mesiacmi

Na otázku odpovedal(a) cor-el Pred 8 mesiacmi

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This network is blocked due to unaddressed abuse complaints about malicious behavior.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page This network is blocked due to unaddressed abus… (ďalšie informácie)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

Otázku položil(a) thdegroote18 Pred 7 mesiacmi

Posledná odpoveď od jscher2000 - Support Volunteer Pred 4 mesiacmi

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Can't copy text - It works in any other browser

Hello! I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but t… (ďalšie informácie)

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

Otázku položil(a) BMET1 Pred 7 mesiacmi

Na otázku odpovedal(a) cor-el Pred 7 mesiacmi

Etsy tab (website, not pop-up ad) automatically opens when FF starts up. How to stop this?

A tab for the Etsy website automatically appears every time FF starts up. How to stop this? Just began after using the site a couple of times, but I did not indicate or… (ďalšie informácie)

A tab for the Etsy website automatically appears every time FF starts up. How to stop this?

Just began after using the site a couple of times, but I did not indicate or click a setting on the Etsy site to ask for this.

All solution suggestions seem to be for pop-up ads, and don't work to block a website. Is there a way to block this?

Otázku položil(a) hurleylilly Pred 4 mesiacmi

Posledná odpoveď od zeroknight Pred 4 mesiacmi

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help me no more codes!

help!!! I am disguted with this security or whomever takes notice. I keep giving and giving a code and giving and giving! Then they say you are locked out cau… (ďalšie informácie)

help!!! I am disguted with this security or whomever takes notice. I keep giving and giving a code and giving and giving! Then they say you are locked out cause I tried too many times. THEY ASK [COMPUTER]I give it but no one to talk too.What now?????? Give me a word or somthing to be noticed! Then I don't need trouble with the stupid comp. I hope you can help or tell me what to do! They say wrong phone number [920-***-****] I don't no whatr now. I was going to make a new account but no dice. OH WELL! HUSBAND says throw it out!! lol lol THANK YOU!!!! for listening to me. What or where to go for FACEBOOk BROWSER1

WOW!!!!!! I hope I don't remembaer more1 lol They say CONTACT YOUR OWNER!1 PATRICIA R thanks for listening to an old lady

Otázku položil(a) iNSIKA TINS Pred 8 mesiacmi

Posledná odpoveď od Kiki Pred 4 mesiacmi

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How can I disable searching when typing a question mark in the awesomebar?

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if yo… (ďalšie informácie)

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if you type a question mark (?) anywhere it instead uses the default search engine. This means that `kagi How do I cook a turkey?` searches my default search engine for "kagi How do I cook a turkey?" rather than searching Kagi (based on the `kagi` keyword). Is there a way to disable this behaviour?

I have searched about:config and "Search Shortcuts" in preferences doesn't have a `?`. I never use `?` as a shortcut to search (I just type the keyword for the engine I want) so completely removing it would be perfect.

Otázku položil(a) Kevin Cox Pred 8 mesiacmi

Na otázku odpovedal(a) zeroknight Pred 5 mesiacmi

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Outlook emails first open near the end not at the beginning

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not o… (ďalšie informácie)

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not open scrolled to the start of the email. This happens randomly with various websites, it is not associated with any specific website. I reported this to Microsoft Support. At their suggestion I tried using MS Outlook in Google Chrome. I have not experienced this problem in Google Chrome. For the last 3-4 days I have used Outlook in both Firefox and Google Chrome. On each day I have experienced emails opening near their end when first viewed in Firefox but not in Chrome. I have not had even one experience of this problem in Chrome so my conclusion is the problem must be an issue with Firefox's interaction with MS Outlook. I want to use Firefox but this problem is becoming very annoying and at the moment my go-to browser for email is Chrome. I spend several hours a day on-line and normally use Firefox for my internet browsing. I have not had any problems with any website other than this scrolling problem with Outlook. I'm not sure exactly when this problem started but have been aware of it for probably 2-3 weeks. This is a random problem, I don't have any screenshots to share with you. Thanks for your help.

Otázku položil(a) steve.evans33 Pred 8 mesiacmi

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 7 mesiacmi

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Google Form Date Picker Not Workgin

In Google Forms, I expect a dropdown here to pick the date. https://share.greenarrowemail.com/9ml919ZF Any idea what is going on here? Thanks, Jeff … (ďalšie informácie)

In Google Forms, I expect a dropdown here to pick the date.

https://share.greenarrowemail.com/9ml919ZF

Any idea what is going on here?

Thanks,

Jeff

Otázku položil(a) Jeff Anderson Pred 8 mesiacmi

Posledná odpoveď od sdodell Pred 5 mesiacmi

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Fullscreening videos slides tabs to the right

Hi, so here's the issue I have: Lets say you have 20 tabs open where the "tab scroller" becomes active and tab#17 has a video, if you enter & exit fullscreen on that … (ďalšie informácie)

Hi, so here's the issue I have: Lets say you have 20 tabs open where the "tab scroller" becomes active and tab#17 has a video, if you enter & exit fullscreen on that tab then tabs #18-20 will slide to the right and go out of sight. This is quite annoying as I'd prefer all tabs on the right to be visible until I manually scroll to the left.

I tried googling for about:config or userChrome.css solutions but couldn't find anything, does anyone have any ideas on how to change this? Thanks.

Otázku položil(a) Kolmar Pred 8 mesiacmi

Na otázku odpovedal(a) Kolmar Pred 7 mesiacmi

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Viewing passwords in password manager

I really didn't want to make an account and synchronise.... I only use the passwords on this machine. But I do need to view them all in. So, set that all up, synchronise… (ďalšie informácie)

I really didn't want to make an account and synchronise.... I only use the passwords on this machine. But I do need to view them all in.

So, set that all up, synchronised...even rebooted. But still can not see my passwords? I'm logged into several sites...auto logged in every time. Just that I have forgotten what some of them are....Firefox knows? But still won't let me see or download them.

I also can't seem to find my logins.json file...but it must be somewhere as firefox has remembered all the passwords!

says 'No synchronised logins found.'

I'm also on linux here if that matters. Seems to be a bug or i'm not doing that I do need to do?

Otázku položil(a) jakemaverick Pred 7 mesiacmi

Posledná odpoveď od jakemaverick Pred 6 mesiacmi

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Live videos on Youtube, certain embedded videos on Reddit, and *all* videos on Nebula are failing to play

I tried to watch a youtube livestream today and it failed to play. Non-live videos on youtube are playing, even the same videos watched as VODs after the stream ends, bu… (ďalšie informácie)

I tried to watch a youtube livestream today and it failed to play. Non-live videos on youtube are playing, even the same videos watched as VODs after the stream ends, but the livestreams are providing "Your browser can't play this video" errors.

Simultaneously, I'm noticing that some videos on Reddit (such as embedded tiktok videos) are stuck with a circling ring and won't play. At least some of the same videos will play on Tiktok (when I can find them).

ALSO, when I try to watch videos on my Nebula subscription, I'm getting a "This video could not be loaded: 4" error code. ANY video on Nebula.

What the heck gives?!

Otázku položil(a) hobbitguy1420 Pred 8 mesiacmi

Na otázku odpovedal(a) zeroknight Pred 8 mesiacmi

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I WILL ACCEPT NO MORE DOWNLOADS FROM FIREFOX

YOU KNOW I HAVE OTHER PROGRAMS TO RUN AND FIREFOX HAS BECOME SO BLOATED THAT IT EATS UP ALL MY RAM FURTHER MORE I PURCHASED FIRESHOT AND I CAN'T RUN IT BECAUSE YOU DON'T … (ďalšie informácie)

YOU KNOW I HAVE OTHER PROGRAMS TO RUN AND FIREFOX HAS BECOME SO BLOATED THAT IT EATS UP ALL MY RAM FURTHER MORE I PURCHASED FIRESHOT AND I CAN'T RUN IT BECAUSE YOU DON'T WANT TO LET ANYONE RUN AN ADD ON. THIS BUSINESS OF UPDATE AND BING HERE IS ANOTHER UPDATE AND CONSTANTLY BEING PLAGUED TO UPDATE FIREFOX. YOU COULD PUT ALL YOUR UPDATE IN ONE UPDATE. YOU COULD SPEND A LITTLE TIME AND TAKE THE BLOAT OUT OF FIREFOX. IT DOES NOT HAVE TO SO BIG. IT DOES NOT NEED TO COVET ALL THE RAM.

Otázku položil(a) IVORY COAST Pred 6 mesiacmi

Posledná odpoveď od jonzn4SUSE Pred 6 mesiacmi

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Problem logging into Spectrum

Contacted Specrum Customer Service because I couldn't login to my account. Rep told me it was a browser issue and suggested I try a different browser. I did so and was ab… (ďalšie informácie)

Contacted Specrum Customer Service because I couldn't login to my account. Rep told me it was a browser issue and suggested I try a different browser. I did so and was able to successfully log in to the Spectrum Site. What do you thing is the problem with Firefox and the Spectrum site? Everything else I log in to works fine.

Otázku položil(a) dave1310 Pred 7 mesiacmi

Posledná odpoveď od cor-el Pred 7 mesiacmi