Fórum podpory Firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

I need a FireFox feature that allows me to access the typical Cable Modem Gateway Web Manager addresses (192.168.0.1, 192.168.100.1, etc.) even when they have no security certificate.

I have been using a Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway (purchased at TARGET) for over five years without significant issues. About three weeks ago my MoCA network began having issues. I tried to login to the WEB Manager of the Gateway at (192.168.0.1) using FireFox. I got the following FireFox Msg:

Secure Connection Failed

An error occurred during a connection to 192.168.0.1. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox.

I finally used an old version of "Internet Explorer" which allowed me to bypass the security warning and connect via a direct ethernet port of the gateway. Evidently someone (Spectrum claims they didn't) downloaded a different firmware version into my Gateway. (D30GW-EAGLE-1.5.4.0-GA-10-NOSH) i.e. not the factory original version. The WEB Manager interface is different, password requirements are enhanced, the MoCA feature can't be enabled, and it seems Arris no longer provides a security certificate for the 192.168.0.1 Gateway address.

Considering the complete lack of cooperation of Spectrum and Arris, I think it is unlikely that I will ever be able to recover the factory original firmware; So... How about adding an "exception" feature to FireFox settings to allow me to at least access my "unsecure" Gateway. I really don't want to go back to using IE. By the way, I wrote this on a WIN 8.1 HP laptop. My main machine is a Dell XPS8300 running WIN 10.

Thanks, Robert R. Hurley

Hello,

I have been having an issue for quite some time. Firefox will not connect to the web socket for Facebook chat and therefor not allowing a connection to happen. I have cleared all data and re-installed the app, I think it may be a deeper issue than just Firefox because all browsers get the same error.

This is the error I get.

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=7873618333663231&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=6596049516888063&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 186ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=6596049516888063&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=7944747563876351&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 The connection to wss://edge-chat.facebook.com/chat?region=atn&sid=7944747563876351&cid=785d5de3-c690-4be4-b0d5-262e64649b75 was interrupted while the page was loading. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=4218782501306367&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 127ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=4218782501306367&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=580630234529791&cid=785d5de3-c690-4be4-b0d5-262e64649b75 [HTTP/1.1 400 Bad Request 143ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=580630234529791&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=1702717372235775&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 The connection to wss://edge-chat.facebook.com/chat?region=atn&sid=1702717372235775&cid=e3f28f81-083c-4340-ad80-62fc670df260 was interrupted while the page was loading. 3_ei1eKe6_V.js:18:1305 GETwss://edge-chat.facebook.com/chat?region=atn&sid=4160831585517567&cid=785d5de3-c690-4be4-b0d5-262e64649b75 [HTTP/1.1 400 Bad Request 126ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=4160831585517567&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=3873618618482687&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 131ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=3873618618482687&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=903251371229183&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 The connection to wss://edge-chat.facebook.com/chat?region=atn&sid=903251371229183&cid=785d5de3-c690-4be4-b0d5-262e64649b75 was interrupted while the page was loading. 3_ei1eKe6_V.js:18:1305 GETwss://edge-chat.facebook.com/chat?region=atn&sid=8019361050656767&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 121ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=8019361050656767&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83

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After recent latest update 99.0.1 Mozilla is slow to start. It seems to hang. I use Google as my homepage. Am Windows 7, 64 bit. I tried refresh and made Mozilla my home page. No difference. Chrome opens fine. Was really disappointed with refresh. It dropped a number of icons for shortcuts on my desktop - ????? which were a real pain to replace because making shortcuts with Mozilla is not possible without changing the User Account Control setting in Control Panel which I was unaware of but found after searching for 1/2 hour. I have no idea when this changed nor why it did on the Mozilla side because I have been using Windows 7 for 12 years. I am sending this using Chrome as my browser.

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

I have been successfully using FireFox for many years, recently we downsized into a Condo,now 81 years young. I have FireFox as my default browser choice, but it only lists Google on the search bar, when I type in my search in the box under the Firefox name it immediately jumps up to the top of the page Google browser.

How do I get back my screen to use FireFox as my search engine ?? I have tried to change it but will only give me two options Google or Google ?? Is it possible to go back to the screen and try and start again??

Many thanks to anyone who will give me info as to how to rectify my problem, be gentle with me as I am efficient in using the computer but less so trying to solve my problems. Robin

When attempting to add an Ipad to Mozilla vpn I seem to have created a new Firefox account with the same primary email address as my original (all of my profile is unset). When I now login to the account I end up in the new account and cannot access the original. However, when I try and delete the new account the new password is rejected and I suspect it wants the password from the original account - I do not want to test this as I do not want to lose my vpn. I am sure that there is confusion between the new and the old since I cannot set up the new account with the same secondary email address as the old one as it claims a user already has an account with this secondary address.

Any ideas on how I can get rid of the new account, if it is new, or clean it up so that I can restore it to the original ?

I am running Firefox 99.0.1. Lately (probably since the last update) when browsing the web, Firefox will lockup and not be responsive to clicks on hyper links. The issue goes away when I close Firefox and re-open, but after clicking on 3 or four links, it locks up again. MS Edge does not have this problem with the same websites. I did notice in Task Manager that Firefox is opening up 10 processes. Can anyone give some suggestions?

I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . From Firefox version 99.01 and downwards, this problem never existed before. The refresh button in Firefox 100.0 ( Ctrl+R ) no longer works good anymore! Sometimes it works good, the other time it's not working correct anymore, you will not see the latest uploaded webpage on the internet. The only solution to this problem is bij closing Firefox and restarting it. Only then you will see the latest uploaded webpage on the internet. Please have a serious look at this annoying problem in version 100.0. This problem can only be discoverd by people who are uploading new webpages to the internet, not bij the regular internet-users/visitors.

SSL_ERROR_ACCESS_DENIED_ALERT I keep getting this on different sites, I can't access lots of pages and it's getting to be a massive problem and I reallly need some help. PLEASE can someone help.

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no affect: (1) signing out and in to yahoo mail. (2) Clearing cache etc in Mozilla (3) rolling back recent windows updates. Occurs with all types of attachments, so not an app issue. Appreciate your help, please include only those suggestions which consider the "suddenly" part...

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say it's not responding, and then by the time it looks like it's about to restore my tabs it crashes. I had to do a refresh and transferred the backup files from an older session which worked, but then it eventually crashed again. I uninstalled and reinstalled Firefox and tried opening my older profile but it keeps happening. I really need to restore my previous session. There's nothing with my computer that seems to be causing it. I did have 2 windows open with about 8,000 tabs total which I'm sure could be part of the reason, but it never really had trouble before and only just started crashing since the update. Is there any way to fix this without starting over? I read that this is a bug that others have dealt with previously.

Some additional information. I'm on a 64-bit Windows 10 PC.

Startup Crash False Process Type parent MOZ_CRASH Reason (Sanitized) Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb8c0f5135

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempted to add secondary address was notified that code was sent to my old email address was was compromised & deleted by security of my carrier Want to add new email address & add secondary email account. Assistance greatly appreciated

Every week, for work, I need to download at least one large video file from Microsoft OneDrive and then upload it to YouTube. (These are MP4s in the range of 200 - 800 MB.) For the last couple of months, maybe longer, the download keeps failing in Firefox. When I switch to Chrome, the same MP4 downloads with no problem.

Any idea what might be going on? Usually the file starts downloading just fine; I see the bar gradually filling up in the notification area, but then it suddenly stops and says "Failed." If I retry, the same thing just happens again.

I'm not using any kind of download manager (that I'm aware of), just relying on Firefox's default download behavior when I click on the "Download" link on the OneDrive web page (sample URL: https://olucdenver-my.sharepoint.com/personal/YADA_YADA/_layouts/15/onedrive.aspx?id=LONG_QUERY_STRING_HERE).

Thanks in advance for any help you can provide!

Dan

While using Yahoo email I tried to access the 'Notepad' page and get a message saying to Download a new version of Firefox to see the 'Calendar' even though I was trying for the 'Notepad' not the 'Calendar'. If I try for the 'Calendar' I initially get the small right-sidebar version fine but if I ask for the full page version I get the error message again. This does not happen if I access Yahoo through Chrome-browser. I have repeatedly done the download to no avail. (I have version 99.0.1). I am attaching a screenshot of the error message. Thanks for any help. No rush.