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Download from email

Dear Support I have my browser settings under "Downloads" with the box checked "always ask where to save file", but the browser seems to ignore that command, and just dow… (ďalšie informácie)

Dear Support

I have my browser settings under "Downloads" with the box checked "always ask where to save file", but the browser seems to ignore that command, and just downloads any email to the default folder that I entered above for file destination.

I have tried to fix this multiple times.

Thanks.

Jon F

Otázku položil(a) jonfinger Pred 10 hodinami

Posledná odpoveď od Terry Pred 1 hodinou

installing new version

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, … (ďalšie informácie)

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, but it gives me a different icon and none of my bookmarks are there. It is like I installed it new rather than upgraded. I have no bookmarks, setting, etc.

Otázku položil(a) dennisedds Pred 1 dňom

Posledná odpoveď od dennisedds Pred 1 hodinou

Firefox on Windows 10 transferring %AppData%...Profiles folder to new laptop but Firefox says it can't find my profile and closes.

The solution of physically copying the Profiles folder seems to be officially endorsed by Mozilla but when I tried it, FF failed to start up displaying an error message t… (ďalšie informácie)

The solution of physically copying the Profiles folder seems to be officially endorsed by Mozilla but when I tried it, FF failed to start up displaying an error message that it could not find my profile and closing. I am trying to set up a new PC for my wife's exclusive use, so the Profiles folder in question was from a shared PC with both of us having our own user accounts. The new PC doesn't have multiple user accounts, so I wondered if this might be something to do with it?

I can provide copies of the two Profiles folders but the original is quite big!

Thanks in advance, Simon

Otázku položil(a) simon151 Pred 4 hodinami

Posledná odpoveď od cor-el Pred 1 hodinou

"Your Firefox profile cannot be loaded ..." after trying to refresh

So, after years of higher-than-normal security in Firefox (64-bit, Win 7) and accompanying problems in loading some pages, I decided to refresh (hoping to reset and have … (ďalšie informácie)

So, after years of higher-than-normal security in Firefox (64-bit, Win 7) and accompanying problems in loading some pages, I decided to refresh (hoping to reset and have most/all pages load and display fully).

Well, tried refreshing and didn't see the bookmarks saved. Read about "Old Firefox Data" folder and thought I could retrieve anything I needed later. Deleting and reinstalling Firefox has resulted in the "Your Firefox profile cannot be loaded. It may be missing or inaccessible." windowed message.

Repeated uninstalls and reinstalls failed. Tried copying the "ng0ledtz.default-##########" from the "Old Firefox Data" folder into the C:\Users\username\Appdata\Roaming\Mozilla\Firefox\profiles folder with no success.

Please help.

Otázku položil(a) Impulsive Pred 1 hodinou

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (ďalšie informácie)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Otázku položil(a) katrina-webb Pred 1 dňom

Posledná odpoveď od cor-el Pred 2 hodinami

My bookmarks and history are gone.

I am really frightened. An Apple support person had me erase my system and reinstall. When i down loaded Firefox none of my bookmarks downloaded. I tried sync now, nothin… (ďalšie informácie)

I am really frightened. An Apple support person had me erase my system and reinstall. When i down loaded Firefox none of my bookmarks downloaded. I tried sync now, nothing. Everything, a year of research, gone. What do i do?

Otázku položil(a) goodkitty Pred 2 hodinami

  • Vyriešené

OpenH264 fails to install with HTTPS-Only mode enabled

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been … (ďalšie informácie)

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

Otázku položil(a) Nickolas Gupton Pred 3 mesiacmi

Na otázku odpovedal(a) Nickolas Gupton Pred 3 mesiacmi

Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (ďalšie informácie)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Otázku položil(a) avwood Pred 5 dňami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 8 hodinami

latest download

L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm… (ďalšie informácie)

L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm really very disappointed. I do not know all the passwords by heart. Please help me ASAP.

Many thanks and fiendly greetings, Marianne

Otázku položil(a) Marianne51 Pred 13 hodinami

Updating to current version of FireFox

I have been using Firefox ver. 65.0 for yeas and i'm very happy with it. Except certain sites require me to update, such as Chase.com. I have read about some users sayi… (ďalšie informácie)

I have been using Firefox ver. 65.0 for yeas and i'm very happy with it. Except certain sites require me to update, such as Chase.com. I have read about some users saying that they were not happy after updating and wanted to switch back to their old version. 1. how would i be able to switch back to my current version if I find I don't like the most current version? 2. Will the user interface be much different for the current version and is there a way I could just view the current user interface before downloading/installing? 3. After switching to the current version, will my settings, auto loading tabs(for email,etc), pocket list of saved articles and other settings be transferred? Since I have never asked a question before, I have no idea where your response will be found. So i have included my email just in case it is not obvious where to find your response. [email removed from public] thank you very much for any help!!!

Otázku položil(a) StopWars Pred 1 dňom

Posledná odpoveď od jonzn4SUSE Pred 18 hodinami

Windows Firefox installer installs to both 'Program Files' and %AppData%?

I'm not sure if it's a quirk of my organisation's corporate Windows setup, but when I download and install Firefox (with my user having elevated permissions to be able to… (ďalšie informácie)

I'm not sure if it's a quirk of my organisation's corporate Windows setup, but when I download and install Firefox (with my user having elevated permissions to be able to install apps for all users), it never prompts me at all for where to install, or says that it will install in one location or another, but I end up with two shortcuts on my desktop, one in the expected 'Program Files' location for all users, but another pointed at a second install in my user's AppData directory.

I could kind of understand it just installing in AppData if it didn't have permission to install in 'Program Files' - but for some reason it is installing in both locations in one go? Is this a bug in the installer?

Otázku položil(a) edmund2 Pred 2 dňami

to browser and download

Bulleted list itembold text[http://example.com Login code: 16122. Do not give this code to anyone, even if they say they are from Telegram! This code can be used to log… (ďalšie informácie)

  • Bulleted list itembold text[http://example.com Login code: 16122. Do not give this code to anyone, even if they say they are from Telegram!

This code can be used to log in to your Telegram account. We never ask it fo

If you didn't request this code by trying to log in on another device, simply ignore this message.]

Otázku položil(a) andreydashin6 Pred 2 dňami

  • Vyriešené

Can't adjust or dismiss sidebar -

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website. After the … (ďalšie informácie)

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website.

After the most recent firefox update 107.0 (20221110173214) there is now a large bar that i can't remove!

I have a CSS file for appearance, which i have included below.

any idea how to shrink this dead zone? I would really like to keep using my fun tabs.

****
#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {
  opacity: 0;
  pointer-events: none;
}


#main-window:not([tabsintitlebar="true"]) #TabsToolbar {
    visibility: collapse !important;
}
 
#nav-bar {
    margin-right:140px;
}
 
/* Some space on top to allow window dragging */
#titlebar {
    appearance: none !important;
    height: 20px;
}
 
/* Fix for main menu calling by Alt button */
#titlebar > #toolbar-menubar {
    margin-top: 10px;
}
 
.titlebar-buttonbox-container {
  display: block;
  height: 35px;
  margin-top: 0px;
}

:root {
  --sidebar-min-width: 50px;
  --sidebar-visible-width: 160px;
}

#sidebar-header {
  overflow: hidden !important;
}

#sidebar-box #sidebar-header {
  display: none !important;
}

#sidebar,
#sidebar-header {
  min-width: var(--sidebar-min-width) !important;
  max-width: var(--sidebar-min-width) !important;
  transition: .1s ease .05s;
  z-index:1;
}
.titlebar-buttonbox-container .titlebar-button {
  display: block;
  height: 45px;
}

#sidebar-box:hover :-moz-any(#sidebar,#sidebar-header) {
  background-color: var(--toolbar-bgcolor) !important;
  min-width: var(--sidebar-visible-width) !important;
  max-width: var(--sidebar-visible-width) !important;
  margin-right: calc((var(--sidebar-visible-width) - var(--sidebar-min-width)) * -1) !important;
  z-index:1;
  position: relative !important;
  transition: .1s ease .05s;
}

Otázku položil(a) warmbloodedreptile Pred 3 dňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 3 dňami