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Lost Passwords

Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done a… (čítať viac)

Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done anything different. I have been using Firefow for over ten years and found it to be reliable and excellent however over the last months it is no longer reliable, extremely slow and hangs. On top of that I now have this recurring issue with saved passwords. The version is apparently up to date and I don't think has been updated within the last two days, but so frustratingly it seems you have taken an excellent product and turned it into a steaming pile of dung.

If I can't get this issue resolved effectively and immediately I really dont't see the point in continuing to use the product as I'm spending too much time trying to resolve issues that were never before a problem.

Otázku položil(a) da-vigo Pred 2 týždňami

Posledná odpoveď od cor-el Pred 2 týždňami

Logins disappear

My logins in Firefox Lockwise keep disappearing. I can sync from my iPhone to get them back. But they continue to disappear on my computer. What can I do to make it stop … (čítať viac)

My logins in Firefox Lockwise keep disappearing. I can sync from my iPhone to get them back. But they continue to disappear on my computer. What can I do to make it stop disappearing?

Otázku položil(a) tom.gillem Pred 2 týždňami

Posledná odpoveď od FredMcD Pred 2 týždňami

Synchronization on other Firefox with "Key Sync"

Hello to all, I'm a "beginner" on Mozilla sorry if my question seems stupid, moreover, English is not my mother tongue. Mozilla is my main browser since 12 years. I had a… (čítať viac)

Hello to all,

I'm a "beginner" on Mozilla sorry if my question seems stupid, moreover, English is not my mother tongue. Mozilla is my main browser since 12 years.

I had a 2011 mac (personal) on which I had a bunch of bookmarks and passwords saved since 2011. I had Sync enabled back then and have a Firefox Sync key (8 series of 4 numbers/letters). On another Mac (for work), much more recent, I also use Mozilla and I created an account (with my email address, the same one I probably used in 2011) as soon as I installed Mozilla.

I have the impression that in the meantime the way "Sync" works has changed (before with a key, now with a login/password).

My problem is the following : my personal Mac broke (impossible to turn it back on) and I would like to be able to recover my bookmarks by posting them on the new Mac (pro), but... I can't find anywhere where I could enter my Firefox Sync key. I can "log out of my account" or "connect another device" but nothing else. When I log out of my account, I can log back in but only an account with an email (the only thing it asks me is an email).

Would you have an idea how I can get my bookmarks back? I had a hundred of them, very well organized, for professional purposes and I really need them. How can I keep my account (with my email) and add my bookmarks saved on my Key Sync ? (if needed, I can migrate all my actual account (profesional) on Google Chrome and start again on Firefox with my Key Sync but, I can't find how..)

Thank you very much for your help and advice

Otázku položil(a) estelleportassau Pred 2 týždňami

Posledná odpoveď od FredMcD Pred 2 týždňami

THE NEW FIREFOX UPDATES HAVE QUIT REMEMBERING MY LOGIN INFORMATION

The last Firefox updates have suddenly created havoc. None, absolutely none of the websites that I frequently visit will have my login information saved even though when… (čítať viac)

The last Firefox updates have suddenly created havoc. None, absolutely none of the websites that I frequently visit will have my login information saved even though when I view logins in the settings mode, they are all listed there with the correct passwords. I am not technical and would sincerely appreciate a tutorial of some kind as to how to correct this egregious oversite on behalf of the Mozilla team.

Otázku položil(a) c13563 Pred 3 mesiacmi

Posledná odpoveď od FredMcD Pred 2 týždňami

New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (čítať viac)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Otázku položil(a) Fozzie777 Pred 1 mesiacom

Posledná odpoveď od cor-el Pred 4 týždňami

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (čítať viac)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

Otázku položil(a) osamamaqbool1 Pred 3 mesiacmi

Posledná odpoveď od trakzelpatrick Pred 1 mesiacom

Data loss after update

I installed the last update, my bookmarks kept being here but all my add-on, website shortcuts and firefox settings got removed. I checked the profiles to see if it was j… (čítať viac)

I installed the last update, my bookmarks kept being here but all my add-on, website shortcuts and firefox settings got removed. I checked the profiles to see if it was just another profile that was created but after checking each profile that was available they were all with the defaults settings without shortcuts and without add-on. I cannot recall all the add-on and websites saved so it is very important for me to recover them. What can I do?

Otázku položil(a) Conan Pred 1 mesiacom

Posledná odpoveď od Bithiah Pred 1 mesiacom

Lost a few logins after update to 91

Hello, I recently updated firefox to the latest version (91.0) and just noticed some logins are lost. I only noticed my google accounts passwords are missing but who kno… (čítať viac)

Hello, I recently updated firefox to the latest version (91.0) and just noticed some logins are lost. I only noticed my google accounts passwords are missing but who knows if there are others. I mean I have encountered the problem a long time ago when all of my passwords were not imported and I had to manually retrieve them but now I cannot do that because the profile was indeed imported but somehow a few passwords were omitted... I tried to find some other older profile but there seems to be none but the curent default one Please help

Otázku položil(a) ace6de5 Pred 2 mesiacmi

Posledná odpoveď od jacek14 Pred 1 mesiacom

I lost my gmail password saved in Firefox

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there … (čítať viac)

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there is nothing. Neither to the "account.google" nor "google.com". I have always had the pre-filled username/passwords fields for years. Only the gmail password are missing. Someone can help me, please?

Otázku položil(a) Quasar3.1415 Pred 1 mesiacom

Posledná odpoveď od cor-el Pred 1 mesiacom

Restore the profile and than no pwd saving avaiable

Hi folks, the user deleted his firefox completely. But he had saved his profile folder. So I installed the latest version of firefox and loaded all the content from the s… (čítať viac)

Hi folks, the user deleted his firefox completely. But he had saved his profile folder. So I installed the latest version of firefox and loaded all the content from the saved profile folder into the new profile folder - and he got his old ff back again. But all his pwds where gone - but that's okay, I made a printout of it all. Now he comes back to me with the problem, that none of the pwds enterd new will be stored. I was via teamvier on his pc - and he was right. I enterd a pwd, press the save button, get into the page, quit the page, call the page again - no pwd appeared. I compared all the setup parameter with mine, where everything works fine - there was no difference. So what can I do ? Is it a lockwise problem ? Thanks for any answer Michael

Otázku položil(a) makdiver Pred 1 mesiacom

Posledná odpoveď od cor-el Pred 1 mesiacom

"Missing Profile" cannot even open Firefox

I am on Mac OS 10.13.6 and I cannot open Firefox and it says Profile Missing, and will not open. I don't care about any bookmarks or anything I just want to use Firefox a… (čítať viac)

I am on Mac OS 10.13.6 and I cannot open Firefox and it says Profile Missing, and will not open. I don't care about any bookmarks or anything I just want to use Firefox as an alternative browser to Safari.

Otázku položil(a) actionimages Pred 2 mesiacmi

Posledná odpoveď od HawkEye Pred 2 mesiacmi

  • Archivované

missing profile

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missi… (čítať viac)

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missing. And your Help system HAS WAY TOO MUCH INFORMATION IT SO AS TO BE NOTHING BUT CONFUSING. I AM NOT A CODE JOCK OR A WEB DEVELOPER OR SOMETHING. END RESULT: YOUR HELP SYSTEM IS USELESS!!!!!!!! I even tried deleting my current Firefox and downloading a fresh app. SAME THING! Please answer back with a REAL person, not some canned menu of HUNDREDS OF OPTIONS. Or, I will simply not touch anything from Mozilla again. Now that is SIMPLICITY!!!!

Otázku položil(a) northphysicsgroup Pred 7 mesiacmi

Posledná odpoveď od HawkEye Pred 2 mesiacmi

Firefox needs a much better profile management system

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better… (čítať viac)

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better profile management and back system. Particularly there should be a mandatory step to backup a current profile before updating. Today I updated Firefox not by choice, for some reason my PC decided that a single click was a double click. So the latest version created a brand new profile I assume because I already had Firefox open. I am beyond rage right now because I just spent the last half hour trying to find my correct profile in my user data because for some insane reason Firefox decided to create two new profiles.

I manually backed up my profile data but it's incredibly stupid that A) the profile naming is gibberish and B) I had to do that in the first place.8

Otázku položil(a) njdev Pred 2 mesiacmi

Posledná odpoveď od cor-el Pred 2 mesiacmi

"Forget about this site" removes Lockwise login entries

Hello, I just stumbled upon a very interesting "feature" (I'd say bug). If one goes to the history, and then clicks on "Forget about this site", one would assume that thi… (čítať viac)

Hello, I just stumbled upon a very interesting "feature" (I'd say bug). If one goes to the history, and then clicks on "Forget about this site", one would assume that this site would be removed from the history. However, in addition to that happening, all these site's logins are also completely erased from Lockwise, so now I have to recover passwords on all sites where I did this :-( That is certainly not wanted. Is there a way to prevent this?

Otázku položil(a) firefox1497 Pred 2 mesiacmi

Posledná odpoveď od cor-el Pred 2 mesiacmi

Loss of passwords, bookmarks, accounts

Welcome back. I cannot restore bookmarks and passwords as instructed on the Firefox website. I don't have old data. AVF TuneUp scanned the system and automatically instal… (čítať viac)

Welcome back. I cannot restore bookmarks and passwords as instructed on the Firefox website. I don't have old data. AVF TuneUp scanned the system and automatically installed driver updates for me. After the update, the system crashed - Windowws10 Pro and the recovery function did not work. I had to turn on auto repair, with the option to keep my files. The files remained, but all installed applications were automatically removed as well. About Firefox after automatic repair did not keep passwords, bookmarks. I have a Firefox account and I had it before the failure. Because, based on the advice from Firefox, I cannot restore passwords, accounts and bookmarks (I do not have a copy on my computer) and there is no direct contact link on the help page so that I can send an email asking for help, VERY, VERY Mister please provide a link who will help me, to the person who will restore all the data from my account. Data necessary for work. So I PLEASE HELP AND GIVE A LINK TO THE PERSON WHO WILL HELP ME and restore my bookmarks, accounts and passwords in Firefox. best regards Grażyna

Otázku položil(a) KONTO Pred 2 mesiacmi

Posledná odpoveď od FredMcD Pred 2 mesiacmi

Slow and unusable due to recent update screwing up hat was working OK

The recent update by Microsoft and Firefox totally screwed up my computer. It is so slow to respond with constant iterations of "Program Not responding" that it is comple… (čítať viac)

The recent update by Microsoft and Firefox totally screwed up my computer. It is so slow to respond with constant iterations of "Program Not responding" that it is completely unusable in most cases. It crashed Thunderbird and I lost many years of data and email that is completely unretrievable. I do not want EDGE or anything to do with it, but Microsoft has made plain their intent to force it on me by making nothing work . Is there a fix without going yo Linux?

Otázku položil(a) willisjcus Pred 2 mesiacmi

Posledná odpoveď od FredMcD Pred 2 mesiacmi

My firefox does not save passwords

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I c… (čítať viac)

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I close down the laptop and re start it the next time I want to use it and go to firefox, none of the paswords I had thought I'd saved previously are there. This is very frustrating as I have a lot of places I visit which I had, in previous times using an earlier version of firefox, saved passwords which populated the correct places. I am no techie so really don't understand what has happened. Every time I want to get onto even my email, I have to leaf through my black book to find the necessary password and do it all manually.

Please can anyone help?

Otázku položil(a) Johnone Pred 3 mesiacmi

Posledná odpoveď od FredMcD Pred 3 mesiacmi

Firefox updates causing issues

Within the past 3-4 week, I am constantly getting messages that FF has updates. These messages are coming randomly throughout the day and when I select "Dismiss", it upd… (čítať viac)

Within the past 3-4 week, I am constantly getting messages that FF has updates. These messages are coming randomly throughout the day and when I select "Dismiss", it updates anyway. These updates have caused me to lose bookmarks and saved log in for certain websites. This is frustrating. I cannot go through this everyday, all day. This is my work computer and my technology department cannot seem to find or figure out the issue. I no longer have the option to turn off updates. This is happening on my desktop only. No issues with the laptop. Never had issues with FF updates before; updates would occur overnight and bookmarks were never lost. WHAT GIVES?????????? I have attached screenshots. I have even uninstalled and reinstalled the browser. Cannot use Chrome, Edge or IE for the software I use for work; all modules will not work with those browsers. This is a brand new desktop; less than 6 months old.

Otázku položil(a) sford1 Pred 3 mesiacmi

Posledná odpoveď od FredMcD Pred 3 mesiacmi

Lost Bookmarks

My PC (running Windows 10) crashed and when I restarted I'd lost all of my bookmarks plus I was prompted to create a new user profile. I'm running Firefox 89.0.1 I've tri… (čítať viac)

My PC (running Windows 10) crashed and when I restarted I'd lost all of my bookmarks plus I was prompted to create a new user profile. I'm running Firefox 89.0.1 I've tried following the information to find and restore my bookmarks but when I try this all Firefox prompts me is to import from another browser platform (which I don't use). Any ideas?

Otázku položil(a) gppoulton Pred 3 mesiacmi

Posledná odpoveď od FredMcD Pred 3 mesiacmi