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Firefox has stopped working in Windows 8.1

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that … (ďalšie informácie)

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that "Firefox has stopped working". I have uninstalled Firefox, rebooted my laptop and reinstalled Firefox, but get the same results. I also uninstalled 3 Microsoft KB updates that ran on the day that Firefox initially failed. Nothing seems to fix the problem. I also run Google Chrome, and have not issues with it. Here are the details of the problem: Problem signature:

 Problem Event Name:	BEX64
 Application Name:	firefox.exe
 Application Version:	73.0.0.7342
 Application Timestamp:	5e3dd850
 Fault Module Name:	StackHash_f96d
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Offset:	PCH_E3_FROM_firefox+0x0000000000012DA7
 Exception Code:	c0000005
 Exception Data:	0000000000000008
 OS Version:	6.3.9600.2.0.0.768.101
 Locale ID:	1033
 Additional Information 1:	f96d
 Additional Information 2:	f96d8dfc5abfdb4955f2d95536ed83bc
 Additional Information 3:	ac30
 Additional Information 4:	ac3018f570c0593619fc4cea353ba848

Otázku položil(a) Keith Pred 1 rokom

Na otázku odpovedal(a) Roland Tanglao Pred 1 rokom

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Adobe Flash and Firefox crashes my computer

When I go to a site that use Flash. Firefox load like 20% of the Flash file. Then it freeze Firefox. And Firefox doesn't crash. This ends in a full computer freezing. My … (ďalšie informácie)

When I go to a site that use Flash. Firefox load like 20% of the Flash file. Then it freeze Firefox. And Firefox doesn't crash. This ends in a full computer freezing. My mouse stopping working, my keyboard stopping working. I need to restart my computer every time. Because nothing is functionally.

I have tried other web-browsers and those doesn't have this problem. It works, but not in Firefox.

Information: Windows 10 Pro x64 - version 1909 ( OS Build: 18363.657 ) Firefox 73.0.1

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Firefox unexpectedly exits

In the last couple of days, Firefox has started unexpectedly exiting. It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - bu… (ďalšie informácie)

In the last couple of days, Firefox has started unexpectedly exiting.

It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - but it does create a WER log and entry in the Windows Application error log. It doesn't necessarily exit when it has the focus in response to user interaction - some times I'll be doing something else, and try to tab back to Firefox, and it's just gone. Mean time between crashes is about 30 minutes - not "instantly" or "on startup" but enough to be unlivable with.

I have reinstalled Firefox, checked that it is up to date (73.0.1 (64-bit)), and disabled all my plugins except 1Password (I can't really use a browser without the 1Password plugin so if it doesn't work with it on, it's the same as it not working at all)

Some WER log files for example:

https://pastebin.com/hCYpgRnJ https://pastebin.com/GczJg6xV https://pastebin.com/65xDaCrU

and here's a windows application log entry:

Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 73.0.1.7352 P3: 5e4abc33 P4: ntdll.dll P5: 10.0.18362.657 P6: 64d10ee0 P7: c0000005 P8: 000000000003c900 P9: P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF67.tmp.WERInternalMetadata.xml

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_firefox.exe_5842855acf56b951933ad221b8aefc848d0bf9_fd4a202a_cfe131be-ac4c-4c84-aaf1-565f6edc013e

Analysis symbol: Rechecking for solution: 0 Report Id: a6d3bb6e-585f-4a9e-bf89-80d4b12d5fc0 Report Status: 131172 Hashed bucket: Cab Guid: 0

and here's the systme metadata file

<WERReportMetadata> <OSVersionInformation> <WindowsNTVersion>10.0</WindowsNTVersion> <Build>18362</Build> <Product>(0x31): Windows 10 Pro N</Product> <Edition>ProfessionalN</Edition> <BuildString>18362.657.amd64fre.19h1_release.190318-1202</BuildString> <Revision>657</Revision> <Flavor>Multiprocessor Free</Flavor> <Architecture>X64</Architecture> <LCID>2057</LCID> </OSVersionInformation> <ProblemSignatures> <EventType>APPCRASH</EventType> <Parameter0>firefox.exe</Parameter0> <Parameter1>73.0.1.7352</Parameter1> <Parameter2>5e4abc33</Parameter2> <Parameter3>ntdll.dll</Parameter3> <Parameter4>10.0.18362.657</Parameter4> <Parameter5>64d10ee0</Parameter5> <Parameter6>c0000005</Parameter6> <Parameter7>000000000003c900</Parameter7> </ProblemSignatures> <DynamicSignatures> <Parameter1>10.0.18362.2.0.0.256.49</Parameter1> <Parameter2>2057</Parameter2> <Parameter22>0000</Parameter22> <Parameter23>00000000000000000000000000000000</Parameter23> <Parameter24>0000</Parameter24> <Parameter25>00000000000000000000000000000000</Parameter25> </DynamicSignatures> <SystemInformation> <MID>85361BF0-48E9-4BB8-A01E-1DFE00E50316</MID> <SystemManufacturer>Gigabyte Technology Co., Ltd.</SystemManufacturer> <SystemProductName>Z97N-WIFI</SystemProductName> <BIOSVersion>F7</BIOSVersion> <OSInstallDate>1571139164</OSInstallDate> <OSInstallTime>2019-10-15T11:32:43Z</OSInstallTime> <TimeZoneBias>00:00</TimeZoneBias> </SystemInformation> <SecureBootState> <UEFISecureBootEnabled>0</UEFISecureBootEnabled> </SecureBootState> <ReportInformation> <Guid>cfe131be-ac4c-4c84-aaf1-565f6edc013e</Guid> <CreationTime>2020-02-26T10:20:20Z</CreationTime> </ReportInformation> </WERReportMetadata>

Otázku položil(a) Ben Curthoys Pred 1 rokom

Posledná odpoveď od Roland Tanglao Pred 1 rokom

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Firefox crashes

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when star… (ďalšie informácie)

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when starting firefox. firefox does not record these crashes and when I try to submit the few reports that are there all fail. firefox crashes if I try to open download window if I try and revert to an older version firefox immediately after update my addons downloads an update that I can not stop and then updates all my addons again and immediately starts crashing again I am running 73.0.1 and also crashes trying find what version I am running and it crashes when I am trying to write this I don't get any error messages just shuts down Errol Foster

Otázku položil(a) fostererrol Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

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firefox crashes all the time

Hello my firefox seems to crash a lot of times during the day. I am running the latest version but this happened with previous versions too. I have an ATI graphics card a… (ďalšie informácie)

Hello my firefox seems to crash a lot of times during the day. I am running the latest version but this happened with previous versions too. I have an ATI graphics card and have disabled hardware acceleration.

Otázku položil(a) akis73 Pred 1 rokom

Posledná odpoveď od akis73 Pred 1 rokom

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Firefox crashes systematically when I visit specific web sites

Firefox systematically crashes when I open specific web pages like for instance (but not only): www.farmae.it www.banggood.com … (ďalšie informácie)

Firefox systematically crashes when I open specific web pages like for instance (but not only): www.farmae.it www.banggood.com

Otázku položil(a) clericis Pred 1 rokom

Posledná odpoveď od FredMcD Pred 1 rokom

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Runescape crashing on Firefox. What's the issue?

Hi Friends, I'm a big Runescape fan and recently switched from Chrome to Firefox. However, each time I'm into the game for at least 10 minutes, Firefox crashes and I get … (ďalšie informácie)

Hi Friends, I'm a big Runescape fan and recently switched from Chrome to Firefox. However, each time I'm into the game for at least 10 minutes, Firefox crashes and I get the "trying to recover message." Not just Runescape, I've tried all these PC games: https://epicgamedeals.com/top-5-free-co-op-games-for-pc/ with Firefox and I'm sick of the crashing scenario. Can you please advise if the following games are not compatible with Firefox or is this a system error?

Otázku položil(a) siyagandhi89 Pred 1 rokom

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How can I fix firefox tabs crashing?

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and c… (ďalšie informácie)

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and crashes. I am using Firefox 73.0.1 (64-bit) on a Windows 7 Professional computer.

1. This mainly occurs when viewing a video (mostly Youtube), scrolling down on pages, or opening or switching to a new tab.

2. Beforehand if there were issues it would take a few seconds to load the tab, now it just instantly crashes.

3. I've tried uninstalling and re-installing, clearing everything, turning off add-ons, and changing options and nothing has worked. At best, I've stopped it from crashing on launch and disabling add-ons.

4. This issue does not happen on other browsers, nor has my computer shown any unusual behavior.

5. It did not start immediately with the new update, which I got the 20th. It started occurring a week or so after.

Otázku položil(a) krazykopter96 Pred 1 rokom

Na otázku odpovedal(a) krazykopter96 Pred 1 rokom

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Firefox crashes

While browsing Firefox crashed, a pop up crash report box appeared with the option to quit or restart- restart didn’t work and I haven’t been able to open Firefox since … (ďalšie informácie)

While browsing Firefox crashed, a pop up crash report box appeared with the option to quit or restart- restart didn’t work and I haven’t been able to open Firefox since

Otázku položil(a) IVR4 Pred 1 rokom

Posledná odpoveď od FredMcD Pred 1 rokom

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Why does the wpt (world poker tour) web site repeatedly cause my firefox browser to (i) operate slowly, then, (ii) crash?

I log in to the wpt web site. Then, I begin to play games there. Then, eventually, my browser functionality starts to slow down appreciably. Then, eventually, my firefox … (ďalšie informácie)

I log in to the wpt web site. Then, I begin to play games there. Then, eventually, my browser functionality starts to slow down appreciably. Then, eventually, my firefox browser crashes completely. Then, I need to re-start my entire computer system. Then, when I re-start my entire system, I get a report that my firefox browser crashed. Then, I repeat the same process, again and again ... with no improvement from my firefox browser. It is an extremely frustrating situation. Any help you can provide for me would be highly appreciated.

Otázku položil(a) gcarlse Pred 1 rokom

Posledná odpoveď od FredMcD Pred 1 rokom

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Firefox crashes *randomly* to the point that I might switch browsers if I don't get it to stop.

About 4 days ago my Firefox started randomly crashing. This happens for example when I open up a new tab and type something in my normal typing speed. Or sometimes when I… (ďalšie informácie)

About 4 days ago my Firefox started randomly crashing. This happens for example when I open up a new tab and type something in my normal typing speed. Or sometimes when I switch programs and in the mean time all the windows have crashed. Usually the whole Firefox just freezes, becomes unresponsive, and I have to manually end the task, but a few times it has crashed faster than I can blink. No other program in my PC crashes, so I doubt it has anything to do with hardware.

I have done a clean install for the fourth time, every time changing something, be it following the tutorial to restarting between uninstalling and reinstalling. I got some kind of crash report, which I will paste below.

I could not find a person with a similar issue. This is really irritating, as during the lockdown I need to work at home, but I can not use my preferred browser to do tasks. Maybe it has something to do with Facebook Container, which I installed after it was announced to me.

Thank you

  • I can not paste the crash report*

Otázku položil(a) hardo Pred 1 rokom

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Firefox 75 browser crashing daily

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.… (ďalšie informácie)

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.

I'm using a macbook, mid-2010 upgraded with SSD and 8GB RAM. (Which may be the problem right there.)

My only extensions are Facebook Container, OneTab, Reddit Enhancement Suite, and uBlock Origin. Only plugins are OpenH264 Video Codec, Shockwave Flash 32.0, and Widevine Content Decryption Module provided by Google Inc. (no idea about this last one).

Any ideas?

(My understanding of the inner-workings of computers does not run terribly deep...)

Otázku položil(a) wnheck Pred 1 rokom

Posledná odpoveď od FredMcD Pred 1 rokom

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crash reports

Firefox keeps crashing when opening and constantly sends back error reports and logs them eg -Crash ID: bp-7645ecc4-3600-4c81-a51f-546f30200409...all well and good but ho… (ďalšie informácie)

Firefox keeps crashing when opening and constantly sends back error reports and logs them eg -Crash ID: bp-7645ecc4-3600-4c81-a51f-546f30200409...all well and good but how do i fix it. Firefox is virtually unuseable at times.

Otázku položil(a) the.beach Pred 1 rokom

Posledná odpoveď od FredMcD Pred 1 rokom

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Firefox ist crashed

My use the LEAP 15.1. The System is new installed. Thunderbird and Software update ist ok. Istart Firefox and as came the side with Cashreport. Report-ID stand into the C… (ďalšie informácie)

My use the LEAP 15.1. The System is new installed. Thunderbird and Software update ist ok. Istart Firefox and as came the side with Cashreport. Report-ID stand into the Crash-Report. I can not send only submit Button.

Otázku položil(a) tellcommoederle Pred 1 rokom

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Firefox stalls at "doing some housekeeping" eventually crashes.

Firefox has been running slow. I preformed an update, It stalls at the housekeeping stage. I've used the installer and the full file. I've deleted it from the hard dr… (ďalšie informácie)

Firefox has been running slow. I preformed an update, It stalls at the housekeeping stage. I've used the installer and the full file. I've deleted it from the hard drive and the registry. It still installs at housekeeping

Otázku položil(a) Chip Pred 1 rokom

Na otázku odpovedal(a) FredMcD Pred 1 rokom

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Firefox crashes more than 50 times a day, what should I do?

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experie… (ďalšie informácie)

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experienced crashes on Ubuntu 19.

It happens mainly when I switch tabs. I'm asked to restart. I already submitted hundreads of crash reports, hope you guys are taking a look. However this have been happening since january I guess. And it's getting worse.

Sometimes the crash will happen again and again if I try to reload the tab. I have to close the tab and open it again so it won't crash.

Please help, I love firefox, don't want to use another browser.

Here are a few ones:

https://crash-stats.mozilla.org/report/index/1859a0a1-2a41-4381-b2f9-8dd3d0200415 https://crash-stats.mozilla.org/report/index/35fb2b8d-f773-4c81-85cc-a1b560200415 https://crash-stats.mozilla.org/report/index/f81599e5-8671-45b4-8935-b42970200411 https://crash-stats.mozilla.org/report/index/01ca9596-1fac-4927-a61f-b736b0200219

Otázku položil(a) Lucas Zanella Pred 1 rokom

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