Fórum podpory Firefox

Hi,

I upgraded my Firefox to 57.0 version today and now getting this error massage. I deleting the file profiles.ini and able to start the Firefox, but after closing it the error is constantly returning. I think that the problem is in the path to this file: C:\Users\Администратор\AppData\Roaming\Mozilla with word "Администратор" in it written in cyrillic letters. I tried to create new profile with path without cyrillic letters (with open firefox, because I'm don't able to start Poifiles Manager) and make it default profile, but Firefox don't remember my changes and after closing don't start again. This strogs my oppinion that the problem is in the word "Администратор". The previous versions of Firefox were understood russian, but the new version, I think, don't understand it. I have russian UI in Firefox. What i have to do now? (Don't tell me that I'm have to install the Chrome).

Best regards, Michael Shaphir

I have a computer running Hebrew. since I upgraded to Firefox 57 - I started getting "Your Firefox profile cannot be loaded. It may be missing or inaccessible" every time I try to open Firefox I get that error message. Reinstalling Firefox doesn't work. Refreshing Firefox doesn't work.

When I delete the profile directory - it open up for the first time, then when I close and reopen - error message... Creating a new profile ( the above way - open it after deleting profiles ) doesn't work.

Same thing happen on my Hebrew laptop - it must be a problem with Firefox on a Windows with a Hebrew language.

Please fix it.

I know this issue has been answered many times already; I've looked through a few of them and found no solution to my problem. I am unable to open up my Firefox and the above message is displayed. In order to open my Firefox: I need to delete my Profiles.ini file and allow Firefox to create a new profile every time. My Profiles.ini file has not been renamed or moved (C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles.ini). My Profile has not been renamed or moved (C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles). And the name of the profile on the Profiles.ini file is the same as the one in the Profiles folder. Thank you for the help.

Hey, so I've had this problem, after installing the most recent Mozilla Firefox, the 57.0 on my Laptop, I've had this problem with the profile, I've looked around for a solution and the only thing I did find was the one with deleting your profile, I did that, but next time I've closed my browser it just happened again. Each time I close it down, it just repeats, it's rather annoying to go to %appdata% each time and remove the profile after each time. I'm running Windows 10 and the problem occured after I started running Firefox on the newest release, the 57.0. Just to make it clear, the browser runs as usual, it's just the fact that I have to fix it each time I close down Firefox.

When the latest version of Firefox installed on my laptop, my account being in English had no problem. I have another user account that has Greek letters. When i signed in that account and tried to open Mozilla there was the following massage "Profile Missing" "Your Firefox profile cannot be loaded. It may be missing or inaccessible" I checked the user profile and it was there and the profile.ini file had the correct settings. I then uninstalled the Mozilla Firefox from the windows uninstaller. --> Reinstalled it --> The same . I then uninstalled the Mozilla Firefox from the windows uninstaller and manually delete all data in C:/Programm Files + C:/Users/.../AppData --> Reinstalled it --> The same . A new profile was created every time but for some reason the false massage didn't go away. I did try to create a new Firefox account through my other user account (with Firefox profile manager), --> The same I changed the settings within the Profile.ini file --> The same. I do have Kaspersky Internet security 2017 installed. And i did pause protection but the same. I beleive there is smth wrong with the new version when there are accounts with Greek letters. Please help to fixthis bug.

I tried to delete all files, resetting the system, resetting Firefox etc. When I deleted profiles (or completely Mozilla folder in AppData) it opens once, and if I close Firefox, it isn't opening once more without deleting all files.