Zobrazenie otázok označených: Zobraziť všetky otázky
  • Vyriešené
  • Archivované

firefox crashes before doing anything.

Firefox announces that it has crashed before it does anything & tells me to quit or restart which results in the same crash. I included my email address with the cra… (čítať viac)

Firefox announces that it has crashed before it does anything & tells me to quit or restart which results in the same crash. I included my email address with the crash report a number of times but have not received any recognition. I'm a veteran of Windows since '98 & can find my way around the Directories & Registry. I have all the crash reports, the last id of which the FF site did not recognize.

Win7 seems otherwise healthy, & runs I'net Explorer ok.

It seems either that FF uninstall program is not severe enough or that I have stumbled into a FF black hole. I have uninstalled, & reinstalled with no success. My next thought is to delete all FF Program, Applications & data files, & whatever Registry entries Regseeker & CCleaner think appropriate., & then reinstall.

I've been running Win7 with latest Srv pack, Norton Inet Scrty, with FF for years, with no issues. I'm reporting this with Inet Explr since FF doesn't run at all. Does anyone have any procedures or suggestions to offer?

Otázku položil(a) LoveMusic Pred 5 rokmi

Na otázku odpovedal(a) jscher2000 Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes

About a week ago, Firefox updated and then promptly crashed on startup, issuing a crash report each time I tried. I uninstalled, downloaded a fresh copy, reinstalled, an… (čítať viac)

About a week ago, Firefox updated and then promptly crashed on startup, issuing a crash report each time I tried. I uninstalled, downloaded a fresh copy, reinstalled, and the same thing happened. I uninstalled again, and this time cleaned the disk manually of ALL Firefox/Mozilla directories related to Firefox. I cleaned the Registry of all Firefox entries. Rebooted. downloaded fresh copy. Installed. Crash. It crashes in safemode also. Here is my latest crash id: Crash ID: bp-325101bc-1c5f-4089-a63b-4966f2151013

Otázku položil(a) jwargula Pred 5 rokmi

Na otázku odpovedal(a) FredMcD Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes

Everytime I attempt to start Firefox, it crashes. It gives me the crash reporter, but that's it. It won't let me start in safe mode either. I have tried all the suggested… (čítať viac)

Everytime I attempt to start Firefox, it crashes. It gives me the crash reporter, but that's it. It won't let me start in safe mode either.

I have tried all the suggested fixes, including resetting factory defaults, and downloading and reinstalling Firefox. I have Norton, which indicates no viruses present. I'm running Windows 7, and have downloaded all the required patches/fixes/etc. from Microsoft.

The odd thing is, I went to bed with it working, then woke up the following day with it crashing, and there weren't any downloads or program installs in between.

Crash ID: bp-2dab4fe9-cb15-43ec-b6d3-a8fce2151010

I attempted to 'automatically add' troubleshooting information, and apparently all that did was try to open Firefox with predictable results (crash) so I opened the details and pasted them below. So now, the above crash is not my most recent, as the directions told me to post, the below crash is. Both are the same issue however -- Firefox just won't start. AvailablePageFile: 4087058432 AvailablePhysicalMemory: 726016000 AvailableVirtualMemory: 4139212800 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 235864064 BreakpadReserveSize: 67108864 BuildID: 20150929144111 CrashTime: 1444688202 Email: akaguarddog-misc@yahoo.com InstallTime: 1443777285 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 57 StartupTime: 1444688202 SystemMemoryUsePercentage: 81 Throttleable: 1 TotalPageFile: 8049586176 TotalPhysicalMemory: 4025733120 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.1

This report also contains technical information about the state of the application when it crashed.

Otázku položil(a) baddogbk Pred 5 rokmi

Na otázku odpovedal(a) FredMcD Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes

Crash ID: bp-4b9a8f6f-ae0b-4de1-ae48-bb6002151012 A couple weeks ago Firefox started crashing on startup. No major changes on this computer. It's an older Dell running Vi… (čítať viac)

Crash ID: bp-4b9a8f6f-ae0b-4de1-ae48-bb6002151012

A couple weeks ago Firefox started crashing on startup. No major changes on this computer. It's an older Dell running Vista with 3 GB ram. I have completely deleted and reloaded Firefox. It will not start in safe mode. I've run the sfc scan and no issues were found. I ran Norton and also found no issues.

Otázku položil(a) andersonhelme Pred 5 rokmi

Na otázku odpovedal(a) philipp Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox used to work well until last week, now crashes on startup - have reinstalled, tried unticking hardware acceleration - not fixed.

Until last week Firefox worked reasonably with just a few crashes (windows 10) , now it crashes immediately. I have reinstalled it, ticked hardware acceleration ( it star… (čítať viac)

Until last week Firefox worked reasonably with just a few crashes (windows 10) , now it crashes immediately. I have reinstalled it, ticked hardware acceleration ( it starts in safe mode) but is not fixed. Any ideas?

Otázku položil(a) DavidCUnderhill Pred 5 rokmi

Na otázku odpovedal(a) philipp Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes

Was using 41 and crashes started after a month or so. Reformatted and reinstalled and still after about 2 weeks crashes on startup and cannot send crash report. Uninsta… (čítať viac)

Was using 41 and crashes started after a month or so. Reformatted and reinstalled and still after about 2 weeks crashes on startup and cannot send crash report. Uninstalled 41 and put 39 and immediately crashing. Does start in Safe mode. Heres the crash report

         AvailablePageFile: 3684610048

AvailablePhysicalMemory: 1486692352 AvailableVirtualMemory: 2045472768 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 268566528 BreakpadReserveSize: 67108864 BuildID: 20150806001005 CrashTime: 1444163627 Email: boodstir@yahoo.com InstallTime: 1444194627 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 14 StartupTime: 1444163627 SystemMemoryUsePercentage: 30 Throttleable: 1 TotalPageFile: 4120035328 TotalPhysicalMemory: 2138554368 TotalVirtualMemory: 2147352576 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 39.0.3

Otázku položil(a) Boodstir Pred 5 rokmi

Na otázku odpovedal(a) Boodstir Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes

Firefox repeatedly crashes on startup. I get an immediate Crash Reported message. It doesn't start in Safe Mode if I hold down the SHIFT key. I've tried a new, clean down… (čítať viac)

Firefox repeatedly crashes on startup. I get an immediate Crash Reported message. It doesn't start in Safe Mode if I hold down the SHIFT key. I've tried a new, clean download and install but it still doesn't start. I'm submitting this in IE.

Otázku položil(a) REW1 Pred 5 rokmi

Na otázku odpovedal(a) philipp Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes

Crash ID: bp-d436ecdd-6dd9-4514-a7d7-1da842151007 The Mozilla Crash Reporter appears right after I click on the Firefox icon to start the browser. No other windows open. … (čítať viac)

Crash ID: bp-d436ecdd-6dd9-4514-a7d7-1da842151007

The Mozilla Crash Reporter appears right after I click on the Firefox icon to start the browser. No other windows open. Clicking on the "Restart Firefox" button just brings up the crash reporter again. I'm unable to start the browser at all!

Otázku položil(a) rhettevans83 Pred 5 rokmi

Na otázku odpovedal(a) philipp Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes

Every time I try to open Firefox, I get the Crash Reporter dialog box (see images). I have followed many troubleshooting steps i.e. uninstall/reinstall. Additionally, thi… (čítať viac)

Every time I try to open Firefox, I get the Crash Reporter dialog box (see images). I have followed many troubleshooting steps i.e. uninstall/reinstall. Additionally, this happens in Firefox Safe mode too. The crash id is: bp-af83bfe9-7ad3-4fe1-9766-20d502151004. Any help and/or suggestions are greatly appreciated!

Otázku položil(a) ConcernedInCO Pred 5 rokmi

Na otázku odpovedal(a) FredMcD Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes at launch

Get to used Firefox for few years and also recently updated the latest version, but was not able to launch since few days ago It keeps trigger the crash report when click… (čítať viac)

Get to used Firefox for few years and also recently updated the latest version, but was not able to launch since few days ago

It keeps trigger the crash report when clicking the Firefox icon

I've already followed all problem solving steps advised on the support forum.

Here is the submitted crash report number:

bp-7e83c5b1-4b36-4b49-bfd2-588d92151004

Thanks a lot!

Otázku položil(a) vpun914 Pred 5 rokmi

Na otázku odpovedal(a) Scribe Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes when starting

Firefox has been working fine until a couple of days ago. I cannot start Firefox at all now even in Safe Mode. As soon as I click to start Firefox I get the Crash Reporte… (čítať viac)

Firefox has been working fine until a couple of days ago. I cannot start Firefox at all now even in Safe Mode. As soon as I click to start Firefox I get the Crash Reporter each time I try to start Firefox.

My Crash ID: bp-1bb519d8-ea46-4cdf-85b5-ac3312151004

Crash Report: AvailablePageFile: 4136968192 AvailablePhysicalMemory: 1582690304 AvailableVirtualMemory: 4137361408 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20150929144111 CrashTime: 1443976420 Email: kteinc@gmail.com InstallTime: 1443911622 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 85 StartupTime: 1443976420 SystemMemoryUsePercentage: 59 Throttleable: 1 TotalPageFile: 7892844544 TotalPhysicalMemory: 3947364352 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.1

This report also contains technical information about the state of the application when it crashed.

Otázku položil(a) kteinc Pred 5 rokmi

Na otázku odpovedal(a) philipp Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes on startup

Cannot start Firefox (v.40.0.1). I have checked my hardware, and also used the suggested Malware removal tool from your user help pages. I have re-installed FF multiple… (čítať viac)

Cannot start Firefox (v.40.0.1). I have checked my hardware, and also used the suggested Malware removal tool from your user help pages. I have re-installed FF multiple times. I cannot start FF in Safe Mode with it crashing. This problem has been going on for several (3+ weeks).

Crash ID: bp-800e583e-5911-4e96-bee4-f30ad2151004

Otázku položil(a) usafJayhawk Pred 5 rokmi

Na otázku odpovedal(a) philipp Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes

I can't get Firefox to start. It crashes upon startup. The onset was insidious. I uninstalled and performed a fresh install with no luck. Crash ID: bp-9900a4f4-df34-4… (čítať viac)

I can't get Firefox to start. It crashes upon startup. The onset was insidious. I uninstalled and performed a fresh install with no luck.

Crash ID: bp-9900a4f4-df34-4bb8-88ea-e92d52151003

I am using Windows Vista.

Thank you.

Justin

Otázku položil(a) JustinMichaels Pred 5 rokmi

Na otázku odpovedal(a) FredMcD Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes

Firefox 41 keeps on crashing upon start-up. I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I cou… (čítať viac)

Firefox 41 keeps on crashing upon start-up.

I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I could not use the Internet Explorer. However I do not know how to disable that in Forefire when I can't open & access Firefox.

Crash ID: bp-716c3218-48bf-4660-8133-2f0962151003u

Otázku položil(a) Steven M Pred 5 rokmi

Na otázku odpovedal(a) philipp Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes: ID = 6c53dcc4-7ca3-4877-a074-9ed522151003

Firefox has worked fine until this morning. Now it crashes instantly on startup, even in safe mode and even after uninstalling and reinstalling a fresh copy. I've capture… (čítať viac)

Firefox has worked fine until this morning. Now it crashes instantly on startup, even in safe mode and even after uninstalling and reinstalling a fresh copy. I've captured many crash reports, including ID=6c53dcc4-7ca3-4877-a074-9ed522151003

My only workaround so far is to start Firefox as administrator. No idea what to try next...

Otázku položil(a) yefchcak Pred 5 rokmi

Na otázku odpovedal(a) jscher2000 Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes

Hi, FF crashes at start-up This is the latest crash report id: Crash ID: bp-528cd8bf-685f-4f7c-9113-2d6df2151002 I've been using this PC and FF since a more than 5 years… (čítať viac)

Hi, FF crashes at start-up This is the latest crash report id: Crash ID: bp-528cd8bf-685f-4f7c-9113-2d6df2151002

I've been using this PC and FF since a more than 5 years. I leave the PC on overnight. This morning FF started crashing. Actions I took 1) restart PC 2) uninstall FF and install newest version => FF doesn't even start anymore 3) cleared winsock, ip4 and ip6 Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log and rebooted 4) installed Google Chrome - it doesn't crash

More information - PC = WIN 7 x64 - IE crashes too, but not at startup - previous version of FF also didn't crash at start up - Norton Internet Security 22.5.2.15

Many thanks for quick help

Anne-Mie Wauters

Otázku položil(a) Wautean1 Pred 5 rokmi

Na otázku odpovedal(a) philipp Pred 5 rokmi

  • Vyriešené
  • Archivované

Firefox crashes repeatedly with crash reporter. Reinstall is no good - same problem

Everything was working 'fine' for years. Then it crashed and won't now start. A completely clean re-install (everything scrubbed first) gives the same problem - crash r… (čítať viac)

Everything was working 'fine' for years. Then it crashed and won't now start. A completely clean re-install (everything scrubbed first) gives the same problem - crash report appears every time I start.

Crash ID: bp-15f22109-1638-4bb6-a673-23f942150928

Can't add any troubleshooting information as the inx appear to relate to Firefox and it doesn't work.

FF will not start in safe mode - same problem.

Otázku položil(a) quandoquidem Pred 5 rokmi

Na otázku odpovedal(a) philipp Pred 5 rokmi