See question above. This has happened with numerous updates -- data destroyed, passwords, formatting and add-ons and bookmarks are lost by the thousands. This has stopp… (čítať viac)
See question above. This has happened with numerous updates -- data destroyed, passwords, formatting and add-ons and bookmarks are lost by the thousands. This has stopped us cold as a company, losing significant revenues and much labor time to try and repair.
Why the f*ck does Firefox think it is okay to destroy customers data, disrupt their business materially and leave the customer holding the bag WITH NO IN-PERSON LIVE SUPPORT AVAILABLE FROM FIREFOX/MOZILLA TO REMEDIATE THE NUMEROUS PROBLEMS THEY HAVE CAUSED. THIS IS UNACCEPTABLE.
As a prompt to the "upgrade" to 46.0, Firefox has the nerve to ask the question: "Would you like to "freshen up" your Firefox?" HOW DARE THEY?
I FOR ONE WANT TO KNOW WHO AT FIREFOX IS ACCOUNTABLE FOR THIS!!!!
I EXPECT A PHONE CALL FROM THAT PERSON -- I HAVE CALLED INTO THEIR MOUNTAIN VIEW OFFICE THREE TIMES WITH NO RESPONSE AND I AM LOSING THOUSANDS OF DOLLARS AS OUR WHOLE TEAM WAS "UPGRADED" AT THE SAME TIME AND SO OPERATIONS JUST STOPPED.
COULD ANYONE IN THE SUPPORT GROUP WHO KNOWS THE ORGANIZATION, PLEASE PROVIDE A NAME AND CONTACT INFO INCLUDING PHONE FOR THE PERSON ACCOUNTABLE FOR THIS COMPLETE S***-SHOW.