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Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (čítať viac)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 Pred 1 rokom

Last reply by FredMcD Pred 1 rokom

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Connecting my bank site I got message SEC_ERROR_OCSP_UNKNOWN_CERT

I use Firefox 63.0 (64 bits). Since 23 oct 2018 I got message "SEC_ERROR_OCSP_UNKNOWN_CERT" when connecting to my bank site LCL. I don't have this issue with Microsoft ed… (čítať viac)

I use Firefox 63.0 (64 bits). Since 23 oct 2018 I got message "SEC_ERROR_OCSP_UNKNOWN_CERT" when connecting to my bank site LCL. I don't have this issue with Microsoft edge navigator. If I deselect OCS option in Firfox parameter the issue disappear but come back when I select again the OCS option. How this issue can be solve definitively with keeping OCS option ? Is the connection as well secure without this option ?

Asked by Daniel-Paul Pred 1 rokom

Answered by FredMcD Pred 1 rokom

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New firefox 63 content blocker is active in ordinary session despite setting "only in private windows"

The new content blocker is set by default to block "All Detected Trackers" "Only in private windows". This is exactly the way I would want it. However, instead it block… (čítať viac)

The new content blocker is set by default to block "All Detected Trackers" "Only in private windows". This is exactly the way I would want it. However, instead it blocks "All Detected Trackers" "Always". I do *not* have Firefox set to "Always use private browsing mode". To reproduce the observed behaviour, open the website ubs.com in Firefox 63.0. The shield will display in the address bar. When clicked on, it says "blockable content detected on this site", and some pages on this site do not display correctly.

Asked by rsbrux Pred 1 rokom

Last reply by rsbrux Pred 1 rokom

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ABN AMRO e-dentifier does not work on firefox

ABN AMRO e-dentifier software (e-dentifier connected with cable) does not work on Firefox. ABN AMRO says on their website that they support Firefox, but it does not work.… (čítať viac)

ABN AMRO e-dentifier software (e-dentifier connected with cable) does not work on Firefox. ABN AMRO says on their website that they support Firefox, but it does not work. They suggest to move to Chrome, which I don't want.

Does anybody have this problem also? And does anybody know how to solve?

Asked by Raymond Pred 1 rokom

Answered by cor-el Pred 1 rokom

Some favicons do not appear in bookmarks toolbar

I have returned to Firefox after a long hiatus. I imported my bookmarks from Chrome and recreated the bookmarks toolbar. After clicking on each one, most of them populat… (čítať viac)

I have returned to Firefox after a long hiatus. I imported my bookmarks from Chrome and recreated the bookmarks toolbar. After clicking on each one, most of them populate with their favicon, but a few do not. Any idea why? The icons do appear on the tab. This is a brand new installation so I can't imagine that clearing the cache would help.

Asked by phdarch Pred 4 mesiacmi

Last reply by cor-el Pred 2 mesiacmi

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Times my banking website out - has been working fine for 20 years until Firefox 63.0

Times my banking website out - has been working fine for 20 years until Firefox 63.0. Worked the day before 63.0, but not the day after - clearly something has changed i… (čítať viac)

Times my banking website out - has been working fine for 20 years until Firefox 63.0. Worked the day before 63.0, but not the day after - clearly something has changed in 63.0. I have read the "What's Changed", but it is mostly double dutch to me. Please help - what do I need to change and/or how can I uninstall 63.0 ???

Asked by Andre Pred 1 rokom

Answered by philipp Pred 1 rokom

error after entering Credit card OTP - An error occurred during a connection to acs7.enstage-sas.com.

Trying to use my Kotak bank credit card online to pay some bills, after entering OTP and proceeding - error comes up - " Blocked by Content Security Policy An error occur… (čítať viac)

Trying to use my Kotak bank credit card online to pay some bills, after entering OTP and proceeding - error comes up - " Blocked by Content Security Policy An error occurred during a connection to acs7.enstage-sas.com. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it. " Screenshot attached, used Chrome it worked ok. This used to work before, i used it about 1 month ago. Let me know how I can help.

Asked by robp251 Pred 3 mesiacmi

Last reply by robp251 Pred 3 mesiacmi

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Access denied reference #18.e.....

Trying to access my regular online banking site with Firefox 63 and when I try signing in like I normally do I get a redirect to the attached tab. I have cleared my cache… (čítať viac)

Trying to access my regular online banking site with Firefox 63 and when I try signing in like I normally do I get a redirect to the attached tab.

I have cleared my cache and cookies to no avail. I have tried logging in with IE and all works fine.

What am I missing here?

Asked by In_LandSea Pred 1 rokom

Last reply by WestEnd Pred 1 rokom

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barclays login gives 'bad request'

URL - https://bank.barclays.co.uk/olb/authlogin/loginAppContainer.do Worked OK before Firefox update last week. Full response:- Bad request Your browser sent a query this… (čítať viac)

URL - https://bank.barclays.co.uk/olb/authlogin/loginAppContainer.do

Worked OK before Firefox update last week.

Full response:- Bad request Your browser sent a query this server could not understand.

Works OK on MS Edge browser.

Asked by neilashmore Pred 1 mesiacom

Answered by cor-el Pred 1 mesiacom

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Hello! You may have a bug. I have to delete digital signature several times to execute job even after restart firefox and comp. Think is a severe safety issue.

Hello! Every time i wan´t to delete digital signature nothing happens. After firefox restart digital signature is still there. After comp restart digital signature is sti… (čítať viac)

Hello! Every time i wan´t to delete digital signature nothing happens. After firefox restart digital signature is still there. After comp restart digital signature is still there. I did deleting several times and nothing. Then after time it is deleted. So I think you have a severe security issue here.

Asked by domalja10 Pred 1 rokom

Last reply by FFus3r Pred 1 rokom

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I can no longer access my NatWest website

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connectio… (čítať viac)

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data couldn't be verified. Please contact the owners of the website to inform them of this problem.

I looked on your help site to see if there were others with this challenge and found some comments from some sanctimonious prat to the effect that this should be remedied by the website owner and that eventually the website would no longer be able to be accessed by any other browser such as Chrome, Edge etc. Great, but I need to see my bank accounts online and rather than change banks, I am changing to Edge so that I can. Eventually NatWest may have to change their security but until then I am going to move away from Firefox, and, I know I only contribute a small amount to your "cause" every year but I shall take that away as well - you are too "holier than thou" in your approach to security and take no thought of how its implications affect the user.

Asked by Totley Pred 1 rokom

Last reply by FredMcD Pred 1 rokom

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Hello what I can do with this? : Please try again later or if the problem persists, contact our support staff and refer to the following support ID: 02002 16665

Hi I receved this message: Dear Customer, unfortunately we could not process your request right now. Please try again later or if the problem persists, contact our suppor… (čítať viac)

Hi I receved this message:

Dear Customer,

unfortunately we could not process your request right now.

Please try again later or if the problem persists, contact our support staff and refer to the following support ID: 02002 16665084218945197391

Do you know what to do?

Thanks.

Asked by AntonF Pred 1 rokom

Last reply by McCoy Pred 1 rokom

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Problem with Chase bank on line bill pay

I saw another complaint about BofA with the same problem. On line bill pay will not work with Firefox. I logged on to Chase with Edge and it worked. It lets you put in th… (čítať viac)

I saw another complaint about BofA with the same problem. On line bill pay will not work with Firefox. I logged on to Chase with Edge and it worked. It lets you put in the information but when you submit it comes back with a blank screen and never finishes with Firefox. Help

Asked by jaw20002 Pred 2 mesiacmi

Answered by FredMcD Pred 2 mesiacmi

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Why does a new tab identify not only Youtube etc but highlight a private document just read on a financial website. What are the security implications??

Not a happy bunny. New tab highlighted a private, personal document which I had read directly on a webpage in my account on a financial website. Yes I can turn off conten… (čítať viac)

Not a happy bunny. New tab highlighted a private, personal document which I had read directly on a webpage in my account on a financial website. Yes I can turn off content on New Tab but that is not resolving the issue that sensitive data was taken from my account on a supposedly secure website. Please advise how this happened and ensure Firefox does not breach security in the future.

Asked by sealion Pred 1 rokom

Last reply by Shadow110 Pred 1 rokom

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Why am I told when using internet banking with tsb that popups are not enabled when the Firefox system tells me that they are enabled?

I use internet banking. I am prevented from reading messages, printing statements et al, the reason given being that popups are not enabled by my browser (Firefox). I hav… (čítať viac)

I use internet banking. I am prevented from reading messages, printing statements et al, the reason given being that popups are not enabled by my browser (Firefox). I have checked the system, which says that popups are enabled for the website I use. Very frustrating!

Asked by toddfarm Pred 1 rokom

Last reply by McCoy Pred 1 rokom

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Can't log on to a bank website. Told certificate is not valid. Can log onto it in Edge. What's the problem?

I'm trying to log onto a bank website. Firefox is blocking it. It claims an invalid certificate. I logged onto the website in question yesterday without a problem. I … (čítať viac)

I'm trying to log onto a bank website. Firefox is blocking it. It claims an invalid certificate. I logged onto the website in question yesterday without a problem. I can log onto the website in question in Edge with a secure connection. What's going on? The website in question "centerstatebank.com."

Asked by gjchakar Pred 1 rokom

Last reply by FredMcD Pred 1 rokom

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Firefox no long allows sign in to https://www.citi.com/credit-cards/citi.action

Hi, Bug report, as stated above. Upon sign in attempt to citibank, the login page is simply re-displayed, and login doesn't happen. Other commonly used web pages continue… (čítať viac)

Hi, Bug report, as stated above.

Upon sign in attempt to citibank, the login page is simply re-displayed, and login doesn't happen. Other commonly used web pages continue to work normally. Firefox/Citibank used to work until about a week ago, the web page does work with Safari.

Thanks much for making Firefox the greatest web browser ever, Jack

Asked by Adonsa Pred 1 rokom

Last reply by Adonsa Pred 1 rokom

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Can't log into bank account. Was told problem w/ Firefox & to use a different browser. Started a month ago.

Error message: We are currently experiencing technical difficulties. Please try again later or contact a Banking Representative at 1-866-226-5638. According to the bank,… (čítať viac)

Error message: We are currently experiencing technical difficulties. Please try again later or contact a Banking Representative at 1-866-226-5638.

According to the bank, the problem was reported to Firefox and not resolved.

Asked by EmilyBooth Pred 1 rokom

Last reply by cor-el Pred 1 rokom