Not a question ~ a comment about Privacy

I just clicked on a banner to provide info https://mzl.la/contribsurvey-2026 I didn't read the URL as I thought Mozilla would use a third party Then when I finished the … (ďalšie informácie)

I just clicked on a banner to provide info

https://mzl.la/contribsurvey-2026 I didn't read the URL as I thought Mozilla would use a third party

Then when I finished the questionnaire, having provide my email address I saw another third party domain was in the chain.

https://survey.alchemer.com/s3/8925524/Mozilla-Contributor-Survey-2026


So I am unhappy that two 'strange' organisations have some of my personal details.

No fault of anyone, but me, I just got carried away in the security I felt using Mozilla

(
Vyriešené 2

Need to disable comment/highlight popup menu for selected text in pdf viewer

When I select text in firefox's built in pdf viewer, a menu with comment and highlight options automatically pops up. I haven't been able to figure out any way to turn th… (ďalšie informácie)

When I select text in firefox's built in pdf viewer, a menu with comment and highlight options automatically pops up. I haven't been able to figure out any way to turn this off. This is a problem because when I'm using the viewer at work firefox now puts this menu exactly over the next piece of information I need. (eg blocks the next row in a process log)

I am using Firefox 153.0.4 (64-bit). Windows 11.

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One website will no longer load and display

Yesterday (August 10) I tried logging into my account on Domini Funds (https://uportal.ultimusfundsolutions.com/app/dominifund/#login). My login worked okay, but only hal… (ďalšie informácie)

Yesterday (August 10) I tried logging into my account on Domini Funds (https://uportal.ultimusfundsolutions.com/app/dominifund/#login). My login worked okay, but only half of the site's menu loaded and none of my account data loaded. There was just a white circle with a blue streak orbiting inside. After 60-90 seconds of this display, I aborted the attempt to access my data.

I tried logging into the site again today after I had been prompted to download and use a new version of Firefox. The same result: log-in was successful, but only a partial menu loaded and none of my account data was loaded. The orbiting blue streak ran for 60 seconds before I gave up and aborted.

I then tried to access the site using an old version of Microsoft Internet Explorer and everything displayed as expected. I had a full menu displayed and I could view and interrogate my account data.

I only visit this site 3-4 times a month. My last visit was on August 1. Everything displayed properly then.

Vyriešené 2 1

What happened to the sound when watching PBS?

I'm running the latest version of Firefox on the latest version of Windows 11, and I'm trying to watch TV shows on PBS's Passport service. I get the video but not the so… (ďalšie informácie)

I'm running the latest version of Firefox on the latest version of Windows 11, and I'm trying to watch TV shows on PBS's Passport service. I get the video but not the sound. It's been like this since Saturday. I don't have this problem at all with Chrome or Edge. Is anyone else having this problem? JT

Vyriešené 3

Pinned favicons showing unread when nothing has changed

Every time I start Firefox, some of my pinned tab favicons will show an unread dot (although not consistently), even though there may have been zero changes to anything i… (ďalšie informácie)

Every time I start Firefox, some of my pinned tab favicons will show an unread dot (although not consistently), even though there may have been zero changes to anything in that tab. Gmail is especially bad about this, making me think I have a new unread email when all of my emails have been read. How do I fix this? I looked in the Tab settings for Firefox and don't see anywhere I can change a setting.

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Inspect close button is partially unclickable.

Hi Team, In Firefox, the close button is only partially clickable and is not accessible on the right side. However, when I hover over it, a square background appears arou… (ďalšie informácie)

Hi Team,

In Firefox, the close button is only partially clickable and is not accessible on the right side. However, when I hover over it, a square background appears around the button. Could you please take a look?

Thank you

Vyriešené 12 49

Constant crashes in Linux

I have used Firefox since version 1.5 and have loved it and the community since. However, since finally scrapping Windows and switching completely to linux, Firefox has b… (ďalšie informácie)

I have used Firefox since version 1.5 and have loved it and the community since. However, since finally scrapping Windows and switching completely to linux, Firefox has been frequently troublesome with random crashes. The crashes occur on any website I may be on and for seemingly no reason. It happens when I'm in the middle of browsing a page, just opened a new tab, or even when Firefox is simply open and I'm active on another open application.

Environment is as follows:

OS: Zorin OS 18 (Latest patches) (Based on Ubuntu) Mobo: Asus Crosshair VI Hero (Latest available BIOS) CPU: Ryzen 9 5900XT GPU: EVGA GeForce RTX 3080 XC Gaming (10GB) Ram: 8GBx4 G.Skill TridentZ RGB DDR4 (3200) Sys Drive: Samsung 970Evo M.2 Nvme 500GB

Firefox is installed via Flatpack through the built in app store in Zorin OS.

The crashes will sometimes be constant as well. Such as when it crashes, crash reporter comes up, then I click "Restart Firefox" and the second I see the window, it crashes again. This has been a constant problem though at random times ever since I switched back to Linux about 5 months ago.

Any help would be greatly appreciated. I don't want to have to change my primary browser from one that I am generally so happy with, and is also the browser that I recommend to everyone.

Vyriešené 7

my bank changes some things and i can no more connect

235 Hello, my bank updated its online banking service, and since then, I haven't been able to log in. It works with Edge or Chrome but not Firefox. I never keep my browsi… (ďalšie informácie)

235 Hello, my bank updated its online banking service, and since then, I haven't been able to log in. It works with Edge or Chrome but not Firefox. I never keep my browsing history and have cleared the cache, so why can't I log in?

Vyriešené 3

one website stopped working

The website fortunesultimateslots.com stopped letting me login on 8-3-26. I had been going to that site daily with no problem. No other website has stopped working on… (ďalšie informácie)

The website fortunesultimateslots.com stopped letting me login on 8-3-26. I had been going to that site daily with no problem. No other website has stopped working on Firefox.

That site works for me on Edge but I would rather use Firefox.

Thank you for any help you can give.

Vyriešené 1

Cant open Firefox. Not responding and wont refresh

I am not able to open my Firefox browser tonight. It was work yesterday. WHen I tried to refresh it the wheel kept spinning for over 15 min and there was no sign that it … (ďalšie informácie)

I am not able to open my Firefox browser tonight. It was work yesterday. WHen I tried to refresh it the wheel kept spinning for over 15 min and there was no sign that it would complete the process.

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change font size in working bars, not web pages

I am making another plea: how do I change the font size of the working bars in firefox? The Title BAR, the Menu BAR, the Tab BAR, etc. On my computer, they're minuscule, … (ďalšie informácie)

I am making another plea: how do I change the font size of the working bars in firefox? The Title BAR, the Menu BAR, the Tab BAR, etc. On my computer, they're minuscule, and I can't see them. I'm not a programmer, I don't know anything about code, so that limits the way things can be explained to me, or that I can understand. Several of you have been kind enough to suggest different solutions, but they all make things worse. I think I've screwed things up almost irreparably. I can barely recognize my browser any more. I've even tried to refresh Firefox, and that also made the situation worse. And now, every tab crashes constantly. Thanks to anyone who can help me solve this problem.

Vyriešené 3 2 89

Why does my computer keep telling me mazilla? Firefox is not responding?

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I'… (ďalšie informácie)

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I've been dealing with this for some time now. You can't figure it out. This is happening on my computer. Also I would update it the program and the very next day.There's a prompt asking me to upload again. I upgrade, and then I still get the same thing.Mazilla is not responding.

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After firefox update 153.0.1 I can no longer delete my history manually without firefox locking up

When I try to manually delete all my browsing history from the browsing history icon, firefox locks up and nothing happens until I click my mouse button and I get the mes… (ďalšie informácie)

When I try to manually delete all my browsing history from the browsing history icon, firefox locks up and nothing happens until I click my mouse button and I get the message box stating that Firefox is not responding and it gives me two choices, close the program or wait for firefox to respond-

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I saw a device connected i don't recognise. I deleted the device, unfortunately I should of logged the device. How do i get details of the device

On my connected devices I had a device I didn't recognise and deleted it. I needed to capture details of the rogue device and unfortunately didn't record the details, in … (ďalšie informácie)

On my connected devices I had a device I didn't recognise and deleted it. I needed to capture details of the rogue device and unfortunately didn't record the details, in the shock of finding a device connected to my account. Is there anyway to see the history of what devices have been connected or where connected. It for an ongoing investigation of unauthorised access to my laptop.

Can anyone help

Vyriešené 7

Facebook Login

I am unable to log in to Facebook. I enter my email and password (both correct) then another page comes up asking me to log in. I click on log in and a verification page… (ďalšie informácie)

I am unable to log in to Facebook. I enter my email and password (both correct) then another page comes up asking me to log in. I click on log in and a verification page appears and disappears before I can click the "I'm not a robot" button. It then gets stuck in an endless loop. Incidentally, it keeps trying to log me in on a Facebook business page. What's that all about? Grrr.

Vyriešené 2