• Vyriešené

How can I post HTML code in support.mozilla.org questions ?

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works. … (ďalšie informácie)

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works.

Otázku položil(a) welcome Pred 1 hodinou

Na otázku odpovedal(a) cor-el Pred 37 minútami

  • Vyriešené

I uninstalled Kaspersky and now I can't access gmail in firefox

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspers… (ďalšie informácie)

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!

Otázku položil(a) Sean Wheeler Pred 6 hodinami

Na otázku odpovedal(a) Sean Wheeler Pred 3 hodinami

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Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (ďalšie informácie)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Otázku položil(a) Mateusz (Mateuszy) Pred 3 mesiacmi

Na otázku odpovedal(a) Mateusz (Mateuszy) Pred 11 hodinami

  • Uzamknuté

Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. This is outright censorship which is something [edited] do. Tell me how to fix your browser s… (ďalšie informácie)

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something [edited] do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Otázku položil(a) Taco X Pred 2 mesiacmi

Posledná odpoveď od Kiki Pred 12 hodinami

  • Vyriešené

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (ďalšie informácie)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Otázku položil(a) taina1 Pred 1 týždňom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 týždňom

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When links open firefox none of my saved items -- passwords, add-ons, etc. -- are availabe;l.

When I receive an email that has a link FIrefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't hae certain products, su… (ďalšie informácie)

When I receive an email that has a link FIrefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't hae certain products, such as Web Advisor, even though I do.

I guess he first question is why a new iteration of Firefox is opened when I already have it running.

Otázku položil(a) crl4242 Pred 1 týždňom

Na otázku odpovedal(a) TechHorse Pred 1 dňom

  • Vyriešené

Firefox makes windows blueScreen

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log f… (ďalšie informácie)

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Otázku položil(a) master.alive Pred 2 týždňami

Na otázku odpovedal(a) master.alive Pred 1 dňom

  • Uzamknuté

ACCIDENTLY ERASED A LOAD OF FAVORITES

duplicate of /questions/1453751 thread. i WAS BROWSING AND GOING THROUGH SOME OF MY FIREFOX FAVORITES AND I highlighted a FEW (NOT JUST ONE!) and clicked the delete butt… (ďalšie informácie)

duplicate of /questions/1453751 thread.

i WAS BROWSING AND GOING THROUGH SOME OF MY FIREFOX FAVORITES AND I highlighted a FEW (NOT JUST ONE!) and clicked the delete button on accident. Is there any way of getting them back? I havent backed up a copy of them recently eitherr. Now Im all bumbed out!! :-(

Otázku položil(a) Erin Pred 1 dňom

Posledná odpoveď od jonzn4SUSE Pred 1 dňom

  • Vyriešené

Weather app on New Tab page

Hello, directions to change locations on weather app, At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page ac… (ďalšie informácie)

Hello, directions to change locations on weather app, At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page actions.

   Click Change Location.
   Enter the new location in the field and select the desired location from the drop-down. 

I don't get a change location option in the menu.

What to do?

Thanks, Billy

Otázku položil(a) corsdad0616 Pred 2 dňami

Na otázku odpovedal(a) TyDraniu Pred 2 dňami

  • Vyriešené

Add 2nd Gmail to Firefox Bookmark

How do I add an existing 2nd email account to the Firefox Bookmarks. It keeps reverting to the my family account when I try to add a link to open an existing second emai… (ďalšie informácie)

How do I add an existing 2nd email account to the Firefox Bookmarks. It keeps reverting to the my family account when I try to add a link to open an existing second email address

Otázku položil(a) dick.schrader11 Pred 2 dňami

Na otázku odpovedal(a) cor-el Pred 2 dňami

  • Vyriešené

Can no longer navigate to Firefox Home Page

Prior to ~1 week ago, my process of using Firefox was as follows: Open a new tab, search for something, click through a few links If I couldn't find anything releva… (ďalšie informácie)

Prior to ~1 week ago, my process of using Firefox was as follows:

  • Open a new tab, search for something, click through a few links

If I couldn't find anything relevant in the first page of results, I'd navigate back to the Firefox Home Page and try another search. I hate going past the first page of results!

However, as of ~1 week ago, I can no longer navigate to the Firefox Home Page - why is this?

Otázku položil(a) ak.mozilla Pred 2 týždňami

Na otázku odpovedal(a) cor-el Pred 2 týždňami

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Downloading attachment in Outlook doesn't ask me where to store it

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default loc… (ďalšie informácie)

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Otázku položil(a) WaReMoN Pred 1 týždňom

Na otázku odpovedal(a) WaReMoN Pred 3 dňami

  • Vyriešené

Livestreams unable to play only on my PC and on Firefox

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, t… (ďalšie informácie)

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

Otázku položil(a) the.biela Pred 3 dňami

Na otázku odpovedal(a) the.biela Pred 3 dňami

  • Vyriešené

Thin white border left when fit screen

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fi… (ďalšie informácie)

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

Otázku položil(a) Daellhin Pred 2 mesiacmi

Na otázku odpovedal(a) Daellhin Pred 2 mesiacmi

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All icons are monochrome

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting th… (ďalšie informácie)

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.

Otázku položil(a) Aidan Pred 4 dňami

Na otázku odpovedal(a) Aidan Pred 3 dňami

  • Vyriešené

bookmarks gone after doing a factory reset on my Macbook despite signing into same Mozilla profile

Hiya good citizens of the internet 👋 Please help me recover my bookmarks 🥺 I've gone through every single support article on this topic and tried everything suggested … (ďalšie informácie)

Hiya good citizens of the internet 👋

Please help me recover my bookmarks 🥺

I've gone through every single support article on this topic and tried everything suggested and still no luck. This is my hail mary.

How I got here I needed to do a full wipe and reinstal of my macOS; this was conducted with the help of the Genuis bar. Upon reinstalling Firefox, I signed into my account and my bookmarks are all gone, records of them empty.

I should also note that nothing else ported over. No passwords, no browser extensions. Nada. The passowrds and extensions aren't a big deal. I use a 3rd-party password manager and can easily re-download the handful of extensions/widgets. But I heavily relied on bookmarks for both frequently visited sites and ones rarely-used which I knew were important for future reference. And I cannot remember 80% of them...

What else I've tried other than what's suggested in help article:

  • Because I did not check to confirm which Firefox profile I've been signed into for ages and ages before doing the reset, I thought maybe I had just signed into the wrong one. I proceeded to try every other email address I have, including two from my old workplace. None of the other 5 emails had profiles created. I know this because it prompted the sign up userflow; create a password, etc.
  • But I also know for a fact that the bookmarks were saved as part of a profile because I used the profile sync feature to auto-port all my bookmarks when I first got this Macbook a year and a bit ago.
  • The folders where bookmark backup info is stored locally are empty... Clearly, it wasn't stored in my icloud documents (that's on me for not double-checking)
  • I checked my other device (mobile phone) to see if I had firefox downloaded and was signed into the same account as the original, with the bookmarks still visible. Of course I didn't. I only use Safari on my phone 😭

""Grasping at straws: the only other things I can think of""

  • Is there some way of linking my MAC address with my IP address and using those to triangulate the correct profile?
  • Because my computer got wiped and nothing is saved locally, my only hope is that my bookmarks are floating around the ether. If so, I just need to figure out how to find them.

Any and all help/suggestions are massively appreciated!!

Thanks in advance,

Lauren

Otázku položil(a) Lauren G Pred 5 dňami

Na otázku odpovedal(a) jonzn4SUSE Pred 4 dňami

  • Vyriešené

ABC.com Videos don't play

Hello, I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the ca… (ďalšie informácie)

Hello,

I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the cache & cookies. Still nothing. Until recently this was not a problem. Now I have to resort to using a different browser to watch these videos. It's only when I use FF that I have this problem.

Please help!

Thanks, Andre'a

Otázku položil(a) DreaSpirit Pred 4 dňami

Na otázku odpovedal(a) jonzn4SUSE Pred 4 dňami

  • Vyriešené

Delete Accuweather

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's … (ďalšie informácie)

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's post 9 months ago. However, none of those things worked. There is no "Tools" option in the menu and I unchecked and blocked every item on the "Page Info" tab under the "Permissions" header. Zero result.

The Accuweather feed shows up in the upper left corner of the computer screen and does not have a "dismiss" option. I did notice that it has some entries in about:config. Is the solution to be found there?

Otázku položil(a) opsec789 Pred 4 dňami

Na otázku odpovedal(a) cor-el Pred 3 dňami