Zobrazenie otázok označených: Zobraziť všetky otázky
  • Vyriešené
  • Archivované

Overlapping lines of text on online forms

In the last 2 weeks I have had issues with 3 different websites. In all 3 cases I was filling in an online form. In the first 2 I filled the form in and clicked submit an… (ďalšie informácie)

In the last 2 weeks I have had issues with 3 different websites. In all 3 cases I was filling in an online form. In the first 2 I filled the form in and clicked submit and was ejected. In today's case I could see that 2 lines of text were overlapped. I could find no way to click the underlying yes/no circles. I have attached a screenshot of what I get. After several attempts with suggestions from support, I tried Microsoft Edge and had no issues. Therefore, I concluded that the fault was not in the websites. I have tried changing font size with no improvement. Help!!

Otázku položil(a) Davestats1 Pred 1 rokom

Na otázku odpovedal(a) ·´¯`·...¸>-)))º> ~dbben Pred 1 rokom

  • Vyriešené
  • Archivované

How do I restore the drop-down arrow in the address bar

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day. Previously, there was a way to restore this by set… (ďalšie informácie)

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day.

Previously, there was a way to restore this by setting a number of "browser.urlbar" options to "False." However, these are currently set at False.

Please advise. Without the drop-down arrow, Firefox is not useful at all.

Otázku položil(a) nullisland Pred 2 rokmi

Na otázku odpovedal(a) Shashank Shekhar Pred 2 rokmi

  • Vyriešené

Firefox Support for Windows 7 beyond Jan 2023

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support… (ďalšie informácie)

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support for Windows 7 ends. Is that correct?

Will Firefox continue to work, but not receive security updates after that date?

Will Firefox still work on a Windows 7 computer that gets patches from 0Patch?

Thanks!

Otázku položil(a) TaylorNorth2 Pred 4 mesiacmi

Na otázku odpovedal(a) James Pred 4 mesiacmi

  • Vyriešené

unable to visit http site

Hello, I'm not sure if I chose the right topic above. I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of c… (ďalšie informácie)

Hello, I'm not sure if I chose the right topic above.

I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of course it cannot resolve the site.

In settings, I have it set for "Don’t enable HTTPS-Only Mode". But still, Ff is redirecting.

I don't know. Maybe I should set for https only, and then enter an exception??

I have searched for a solution, but for every solution I find, when I look up how to do it, it says, before you try this, try that first. After about 5 rounds of that, I got too confused and gave up.

Oh, I also cleared the cache, but no help.

I've enabled all the extra info below. But let me know if you need any other specific info. Do you need the address of the website?

Thank you very much.

Otázku položil(a) brynn2 Pred 4 mesiacmi

Na otázku odpovedal(a) brynn2 Pred 4 mesiacmi

  • Vyriešené

Unable to download Google Drive files in Mozilla browser

Hi Mozilla Community, Currently on version 97.0.1 of Mozilla and have not been able to download any files from Google Drive. When I click on a files to download it just k… (ďalšie informácie)

Hi Mozilla Community,

Currently on version 97.0.1 of Mozilla and have not been able to download any files from Google Drive.

When I click on a files to download it just keeps loading scripts at the bottom like - docs.0k.cc.googledocs.... and nothing happens.

I have read countless of links to solve the issue and still it won't download any files - only uploads is fine.

So I have: - clear cache/cookies - disable addons like Adblock etc - privacy & security set on Standard in settings - added cookies exceptions- googlecontent, googledrive etc - turned off Enhanced Tracking Protection

What else is missing as to why it has stopped allowing me to download files? Its quite frustrating when it use to work when I enable the third cookie party and now the setup doesn't seem to accept it.

Mozilla is my default browser and prefer to use it rather always switch to Chrome for downloads.

I've contacted Google about Google Drive and they said the problem is not on their side.

So any help would be appreciated!!

Otázku položil(a) booboo_girl21 Pred 5 mesiacmi

Na otázku odpovedal(a) AliceWyman Pred 5 mesiacmi

  • Vyriešené
  • Archivované

Hi - am now encountering IRRESOLVABLE difficulties DOWNLOADING files after Firefox would just NOT close not matter what I did.....

(SECOND occurrence of this problem; not sure HOW previous instance resolved - my short-term memory ISN'T the best at present!) Have taken all recommended steps short of … (ďalšie informácie)

(SECOND occurrence of this problem; not sure HOW previous instance resolved - my short-term memory ISN'T the best at present!)

Have taken all recommended steps short of completely refreshing (renamed a file titled 'config.json.old' as it was the ONLY one with a 'json' filepath suffix) because I don't want to have to relocate (another) existing session / configured profile by trial & error if avoidable - 'cookies' were removed along with history / cache cleared; reset / deleted related browser registry entries as directed, activated ' Troubleshooting / Safe Mode' contingency and STILL can't download anything (additionally, tried to do so with and without limited-time Malwarebytes web protections).....want to CONTINUE using Version 95 because by ALL indications and from what I'm seeing in Comments, my instincts about newer ones - were sound, WELL-informed.....please advise ASAP? Thanks!

Otázku položil(a) ogam5 Pred 7 mesiacmi

Na otázku odpovedal(a) FredMcD Pred 7 mesiacmi

  • Vyriešené
  • Archivované

Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (ďalšie informácie)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Otázku položil(a) zygdresze1 Pred 10 mesiacmi

Na otázku odpovedal(a) cor-el Pred 9 mesiacmi

  • Vyriešené
  • Archivované

The possibility of moving icons of those extensions will be a huge improvement.

The possibility of moving icons of those extensions will be a huge improvement. Please send through to the right department. If those functions still aren't available jet… (ďalšie informácie)

The possibility of moving icons of those extensions will be a huge improvement.

Please send through to the right department. If those functions still aren't available jet.

Thanks a lot, See the attachment for the example image.

Otázku položil(a) Van Lieren Pred 11 mesiacmi

Na otázku odpovedal(a) cor-el Pred 10 mesiacmi

  • Vyriešené
  • Archivované

I absolutely bloody hate the new dumb look for the shortcuts is there a way to change it back?

After the update to 89.0 the Shortcuts have taken an 'visual upgrade' that makes all the images chosen for them half as small as they need to be because they need to have… (ďalšie informácie)

After the update to 89.0 the Shortcuts have taken an 'visual upgrade' that makes all the images chosen for them half as small as they need to be because they need to have a 'cute little grey border' almost as big as the image between it and the corners of the square.

I have twenty four shortcuts, that I differentiate at a glance through the images without having to stop to read the text on each one and this stupid change is really roasting my mellows, I have taken a look and haven't found any option to revert it to the previous look, anyone knows any way to do it or do I have to install the previous firefox update and stop updating and give up security updates to save myself from this stupid change?

[Offensive content removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Otázku položil(a) wemaxi6674 Pred 1 rokom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 rokom

  • Vyriešené
  • Archivované

I have problems with netbank.

I´m from Denmark and have problems with netbank. In firefox can´t send money. have to go to microsoft edge. I like firefox have use for many year... Any solution? … (ďalšie informácie)

I´m from Denmark and have problems with netbank. In firefox can´t send money. have to go to microsoft edge. I like firefox have use for many year... Any solution?

Otázku položil(a) beowolf2010 Pred 1 rokom

Na otázku odpovedal(a) ·´¯`·...¸>-)))º> ~dbben Pred 1 rokom

  • Vyriešené
  • Archivované

Firefox will do double request for link header preloaded assets

Hello My website sends the following HTTP response header: ``` Link: </static/js/main.js>; rel=preload; as=script ``` And within the HTML, just before the body clos… (ďalšie informácie)

Hello

My website sends the following HTTP response header: ``` Link: </static/js/main.js>; rel=preload; as=script ``` And within the HTML, just before the body close, I have this: ``` <script src="/static/js/main.js"></script> ``` This causes the script to be loaded twice (in Firefox 85), consuming twice the bandwidth.

I also confirm that by setting `network.preload` to `false` in `about:config` I only get 1 request instead of 2.

Is there a solution to this? I obviously want to preload and only get 1 request.

Otázku položil(a) ioannis.cherouvim Pred 1 rokom

Na otázku odpovedal(a) TyDraniu Pred 1 rokom

  • Vyriešené
  • Archivované

recent update to V83.0 and now, I cannot log onto my tesco account and I have to use the dreaded IE

I have tried re entering all my data, user name password etc but still it fails. Tesco "help desk" suggest changing my browser. (Why not reinstall windows at the same tim… (ďalšie informácie)

I have tried re entering all my data, user name password etc but still it fails. Tesco "help desk" suggest changing my browser. (Why not reinstall windows at the same time ).. so no help there.

Anyone have a thought as to what I can do?

Otázku položil(a) rick_fornalski Pred 1 rokom

Na otázku odpovedal(a) rick_fornalski Pred 1 rokom

  • Vyriešené

1 Site will not load and having trouble fixing it. All others work

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the excepti… (ďalšie informácie)

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the exceptions? Thank you


Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.cdc.gov.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Otázku položil(a) cjr50 Pred 2 týždňami

Na otázku odpovedal(a) cjr50 Pred 2 týždňami

  • Vyriešené

after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (ďalšie informácie)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Otázku položil(a) thegearworks Pred 3 mesiacmi

Na otázku odpovedal(a) thegearworks Pred 2 mesiacmi

  • Vyriešené

Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is Fe… (ďalšie informácie)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Otázku položil(a) kemcnabb Pred 4 mesiacmi

Na otázku odpovedal(a) kemcnabb Pred 4 mesiacmi