someone reported to me that they were prompted to update Firefox inside Firefox (somewhere in the top right corner), but they said they weren't redirected anyw… (čítať viac)
someone reported to me that they were prompted to update Firefox inside Firefox (somewhere in the top right corner), but they said they weren't redirected anywhere (like a page with a blue background for example). They also say that it wasn't a full width bar and that there was no heart icon.
When clicking on that 1 or more windows opened, and they put in the admin credentials (the user doesn't have admin privileges).
Then after what followed the start menu link to Firefox was broken, and in the list of installed programs there was only an x86 version of Firefox listed, but without an icon. It claims to have been there for at least 15 days though. There is also a "Mozilla Firefox" folder in "Programs (x86). This is 64bit Windows 10 though and to my knowledge I installed 64bit Firefox (using the standard download button), which I would expect to be in the "Programs" folder (and so it is on other machines).
When trying to uninstall Firefox via the list of installed programs, after entering the admin credentials nothing happened.
When downloading a fresh installer and trying to install Firefox with that, when entering the admin credentials and clicking "yes" a window with a typo in it pops up saying that Firefox already had been installed and asking if it should be reinstalled. When clicking "no" the same window pops up. So after clicking no, without having entered any admin credentials (assuming that it might not work), I confirmed that I wanted to reinstall Firefox in that window, and the installer actually finished.
After that Firefox opened on its own. The start menu link is still broken, Firefox is still only in "Programs (x68)", but at least in the list of installed programs it's listed as x64 now, with an icon.
When typing "Firefox" in the search and examining the location of that program, it says it's in AppData\Local\Mozilla Firefox\firefox.exe. I currently only have a Developer Edition to compare it to but abstracting from that I would expect it to be in C:\Program Files\Mozilla Firefox\firefox.exe.
What is going on?
I don't recall ever being prompted to update Firefox inside Firefox. Of course though since the user doesn't have admin privileges that might be interfering with the normal process. I've experienced updates failing due to a lack of admin privileges before though on other computers, and I had to start Firefox as admin and search for updates via the "Help -> About" menu to get them to install.
Is the behaviour described above legitimate? Aside from all that being kinda weird everything seems to be working now (with Firefox running from AppData\Local though). We don't wanna take any risks.