Zobrazenie otázok označených: Zobraziť všetky otázky
  • Vyriešené
  • Archivované

Getting 404 error on my banking site

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in wi… (ďalšie informácie)

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in with Edge and there was no problem. I have deleted all my banking cookies on Mozilla and the result is the same. This is a major problem and I would appreciate any suggestions.

Otázku položil(a) pdlc1204 Pred 2 rokmi

Na otázku odpovedal(a) Terry Pred 2 rokmi

  • Vyriešené
  • Archivované

Right click menu keyboard shortcut

Hello, I upgraded my FireFox to the latest version 88.0 today, and noticed some changes on right click menu. In the old version, the keyboard shortcut key is a to copy a… (ďalšie informácie)

Hello,

I upgraded my FireFox to the latest version 88.0 today, and noticed some changes on right click menu. In the old version, the keyboard shortcut key is a to copy a link, but now it was changed to L. That is really inconvenient. As you know, when you right click a link using the mouse, your right hand is still holding the mouse, and not easy to press the letter L on the keyboard.

The old menu option is "Copy Link Locaton", but the new one is "Copy Link".

Is it possible to customize the keyboard shortcut of right click menu, please?

Thank you! Brian

Otázku položil(a) Brian_30@IRQ Pred 2 rokmi

Na otázku odpovedal(a) cor-el Pred 2 rokmi

  • Vyriešené
  • Archivované

Prime Video: "Your browser does not support High-Definition playback due to content restrictions"

Since 88.0.1 all Amazon Prime Video content displays this message: "Your browser does not support High-Definition playback due to content restrictions. Please update your… (ďalšie informácie)

Since 88.0.1 all Amazon Prime Video content displays this message: "Your browser does not support High-Definition playback due to content restrictions. Please update your browser for the best Prime Video experience".

I've tried turning off vpn, adblocker, and set tracking protection back to 'standard', nothing helps.

I'm on W10 1909 Home which is technically not supported by MS as from this week so I did consider that as a possible (but unlikely) reason for it. However, the content plays fine in MS Edge. The content also plays fine from a laptop running Chrome on 1909 Enterprise (similar build to mine albeit not out of support yet).

I see widevine was updated in 88.0.1 - could this be the issue?

Thanks

Otázku položil(a) jrh Pred 2 rokmi

Na otázku odpovedal(a) jrh Pred 2 rokmi

  • Vyriešené
  • Archivované

Tab crashed when open a web page

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoo… (ďalšie informácie)

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoot Firefox crashes and it did not crash in troubleshoot mode. Then I tried extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems but non of these options solved the problem. I disabled all extensions, themes and hardware acceleration, and it reported the same error.

Otázku položil(a) 2014762174a Pred 2 rokmi

Na otázku odpovedal(a) Yegorius Pred 1 rokom

  • Vyriešené
  • Archivované

Cookies required to use Firefox

Getting Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once. messa… (ďalšie informácie)

Getting Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once.

message after the upgrade and it's very frustrating that mozilla push these updates without testing them properly. What I did -Tried adding an exception with allow for Cookies -Changed Standard mode to Custom - Tried with private browsing - Cleared cache - Switched off Tracking and protection for this website as well as opencart.zendesk.com

Nothing helped. On chrome it works. How to fix this ?

It is really irritating when things does not work seamlessly. I've been using FF for more than a decade and got used to it now I can't shift to Chrome kindly help me resolve this

Otázku položil(a) sweatbar Pred 2 rokmi

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 rokmi

  • Vyriešené
  • Archivované

I downloaded the latest version but don't want to install it yet; can I remove the download?

Hello. I have Firefox set to notify me of new updates but though I always download them I don't immediately install them. My current version is 88.0.1. Today I downloa… (ďalšie informácie)

Hello. I have Firefox set to notify me of new updates but though I always download them I don't immediately install them. My current version is 88.0.1.

Today I downloaded what I now know to be the all-new complete revamp version. But I don't want to install it on my main PC until I've looked into a little more and perhaps tried it out on a laptop.With it in

Is there a way of removing the downloaded version? With it in place, if I restart Firefox or reboot the computer it will automatically be installed, and I don't want that to happen just yet.

I'm running Windows 7 on a desktop PC.

Many thanks.

Otázku položil(a) mail226 Pred 1 rokom

Na otázku odpovedal(a) ·´¯`·...¸>-)))º> ~dbben Pred 1 rokom

  • Vyriešené
  • Archivované

Firefox version 89

I have been a loyal Firefox user for umpteen years – but no more! Without asking, my browser updated to version 89, and immediately, I didn’t like it. It looked washed ou… (ďalšie informácie)

I have been a loyal Firefox user for umpteen years – but no more! Without asking, my browser updated to version 89, and immediately, I didn’t like it. It looked washed out, difficult to tell the difference between tabs (I routinely have 30+ tabs open at once), plus it was slower. The biggest “peeve” was when I tried to enter a Google search question in the “Search” box, but Firefox kept jumping up the URL bar. Gawd I hate that! That did it! I decided to revert back to version 88 but you decided you would “punish” me for my decision. I lost all my bookmarks, passwords and preferences. I am a computer support volunteer and I work primarily with senior citizens, however I try to help anyone who needs my help. When I setup a new computer for a client, I usually install Firefox and Chrome, explaining that many people do not like the default browser that comes with Windows. From this point on, I will no longer recommend nor install Firefox. You lost a customer today. Congratulations.

I was really angry that there seems to be no way to actually send an email "TO" Mozilla. Instead, they depend on you volunteers to take the heat for them. If you know of anyway to actually get this information to them, I would appreciate it.

Otázku položil(a) mrhabilis.store Pred 1 rokom

Na otázku odpovedal(a) mrhabilis.store Pred 1 rokom

  • Vyriešené
  • Archivované

Screenshot isn't work properly since updateing to Firefox 88

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and downl… (ďalšie informácie)

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

Otázku položil(a) brianheckert Pred 2 rokmi

Na otázku odpovedal(a) brianheckert Pred 2 rokmi

  • Vyriešené
  • Archivované

Google bing anoying search page

I have removed Bing from search but Google keeps sliding in a Bing search page when I click to open a new window! How do I stop it? I don't use Google for my browser and… (ďalšie informácie)

I have removed Bing from search but Google keeps sliding in a Bing search page when I click to open a new window! How do I stop it? I don't use Google for my browser and I don't use Bing search, period!

Otázku položil(a) flntlok Pred 1 rokom

Na otázku odpovedal(a) flntlok Pred 1 rokom

  • Vyriešené
  • Archivované

MS Edge correctly displays all 33 images in a Yahoo email, Ffx 88.0.1, only 13; the rest are blanks.

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 image… (ďalšie informácie)

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 images.

Of those 33 images, I can see only 13 using W10 and Ffx 88.0.1. The rest are blank spaces. Attachment 1 is one of the blanks.

Attachment 2 is the URL for one of the blanks. Attachment 3 is an error message that I hope might help to determine what's going on here.

What am I missing? Do I have my Ffx settings messed up? I'd appreciate a nudge in the right direction...thanks!

Otázku položil(a) lanshark Pred 2 rokmi

Na otázku odpovedal(a) TrainClaude Pred 1 rokom

  • Vyriešené
  • Archivované

Cursor really small in firefox

So out of a sudden my cursor is like really small in firefox https://i.imgur.com/hHls0Hf.png thats the google page with the cursor in firefox https://i.imgur.com/RuFlp8W.… (ďalšie informácie)

So out of a sudden my cursor is like really small in firefox https://i.imgur.com/hHls0Hf.png thats the google page with the cursor in firefox https://i.imgur.com/RuFlp8W.png thats the same but in edge

I already tried safe mode and a fresh reinstall of firefox

yet the problem is there there, and makes Firefox not really good to use, since you just lose the cursor on white sites

Anyone knows how to fix this?

Otázku položil(a) Distickstoffoxid Pred 2 rokmi

Na otázku odpovedal(a) Distickstoffoxid Pred 2 rokmi

  • Vyriešené
  • Archivované

How to fix Firefox freeze after clicking "Save Image As" from dropdown context menu?

The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is n… (ďalšie informácie)

The Firefox process seems to freeze after "mouse button up" from "Save Image As". Sometimes the context menu stays frozen on the screen, sometimes it does not. There is no ability to switch tabs or cancel the context menu. The image itself never saves to disk. I have reformatted and installed Firefox several times fresh out of the box and it still has this behavior. Running Firefox from the console and having Firefox freeze gives no indication or error or message about what is going on. I would say this happens 1 out of 20 images saved. I can easily reproduce this behavior, even though it is inconsistent.

Otázku položil(a) Rob Pred 2 rokmi

Na otázku odpovedal(a) Rob Pred 1 rokom

  • Vyriešené
  • Archivované

Linkedin will not load

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro … (ďalšie informácie)

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro 64-bit system. I've tried all the "fixes" posted by others without success, so I'm assuming that the problem is something that Mozilla broke with its last update. Also unfortunately, the Firefox problem submission form is currently offline, so I'm hoping someone involved with the development and help process is monitoring these kinds of posts so they can learn about problems that need to be fixed.

Otázku položil(a) letkin Pred 2 rokmi

Na otázku odpovedal(a) letkin Pred 1 rokom

  • Vyriešené
  • Archivované

Right Click [W} Open Link New Window, changed to [D].

From the very start, for the last 25+ years, Right Click a link, and hit the letter W to open the link in a new window... Suddenly, with 88 Update, it is now the letter … (ďalšie informácie)

From the very start, for the last 25+ years, Right Click a link, and hit the letter W to open the link in a new window... Suddenly, with 88 Update, it is now the letter D. (while everything else in Windows is still W)

How do I get it back to [W] (Industry Standard is W)

Why did Mozilla change the letter to D?

I don't mind having to train myself to use D instead of W... I do mind that everything else still uses W, so I have to train myself to only use D in Firefox.

Otázku položil(a) wizflip Pred 2 rokmi

Na otázku odpovedal(a) cor-el Pred 1 rokom

  • Vyriešené
  • Archivované

Google Maps Shows Wrong Location...Only in Firefox

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox bu… (ďalšie informácie)

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox but right in Chrome too. Same with Google Earth in the browser. My IP location is correct and shows I'm in AZ. It's seems to be a Firefox issue. I've turned location off and back on. Cleared cookies. I'm at a loss.

Otázku položil(a) danmcmartin Pred 2 rokmi

Na otázku odpovedal(a) danmcmartin Pred 2 rokmi

  • Vyriešené
  • Archivované

Need help changing primary e-mail address on Mozilla support forum

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to s… (ďalšie informácie)

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to support.mozilla.org

The first screen (whose URL I don't want to try to get right now because doing so might sign me out of my Support.Mozilla.org account) offered only an option for creating a new account, not signing into an existing account. It turns out that this is a very significant wording mistake that needs to be corrected.

Since I thought my existing account didn't exist anymore, I made a new account with my new e-mail address.

Then I found that the short username assigned to my new account had a "1" suffixed - which meant that my existing account did exist after all. So I deleted the new account. I also managed to sign into my existing account by using the misleadingly named "Create a new account" method.

The next problem was how to change my primary e-mail address. There is no evident way to do this. I eventually found article https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts which confirmed my suspicion that the recommended workaround is to add the new address as a "secondary address," then delete the primary address. This is another significant issue that needs to be corrected. I'm registered on possibly dozens of Web forums etc. & all of them (except Mozilla) simply let me change my e-mail address when I need to.

Anyway, now apparently the support forum doesn't let me add my current e-mail address as a secondary e-mail address, because there is still a record of this address on the defunct account that I just now created. Also, the error message here is worded incorrectly (it claims that my new e-mail address is the same as my old e-mail address).

Can I please have assistance from a forum admin in getting my e-mail address updated, without change to my short username.

I also wish there were a more obvious way to ask for help (or raise defect reports) regarding the forum itself.

Thanks for your help.

Otázku položil(a) dg1727 Pred 2 rokmi

Na otázku odpovedal(a) dg1727 Pred 1 rokom

  • Vyriešené
  • Archivované

Not playing hd video on Amazon

Since your last updates I have not been able to play hd video on Amazon prime. I also can't play any videos on Peacock(6000 error code) and who knows what else I haven't … (ďalšie informácie)

Since your last updates I have not been able to play hd video on Amazon prime. I also can't play any videos on Peacock(6000 error code) and who knows what else I haven't come across yet. Please fix, I hate throwing away good money on poor playing videos. Thanks for your time and efforts in the matter.

Otázku položil(a) mflash345 Pred 2 rokmi

Na otázku odpovedal(a) mflash345 Pred 2 rokmi

  • Vyriešené
  • Archivované

Can we bring back a more compact view on FF 89 ?

Hi, I've just discovered that the "compact" layout has been removed from Firefox version 89. On top of that it look slike custom css is no more supoprted either. Is th… (ďalšie informácie)

Hi,

I've just discovered that the "compact" layout has been removed from Firefox version 89.

On top of that it look slike custom css is no more supoprted either.

Is there hope to get the compact layout back ? Where should we upvote for feature requests or the like ?

Otázku položil(a) gthyzxojmrt Pred 1 rokom

Na otázku odpovedal(a) TyDraniu Pred 1 rokom

  • Vyriešené
  • Archivované

Turning Off Update Reminders in Firefox

Hello, How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper … (ďalšie informácie)

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.

Otázku položil(a) Slouch Pred 1 rokom

Na otázku odpovedal(a) Slouch Pred 1 rokom