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Updates are deactivated by system administrator

Have updated to FF 79 yesterday on a private computer (with admin privileges on my user). Ever since, the browser options changed specifically: 1) In Help > About I ca… (čítať viac)

Have updated to FF 79 yesterday on a private computer (with admin privileges on my user).

Ever since, the browser options changed specifically:

1) In Help > About I cannot trigger an update anymore as the button is replaced by the message "Updates are deactivated by system administrator"

2) In Settings it reads "The browser is administrated by your organization".

Never seen this.

On another computer with the same antivirus software FF updated to 79, no trouble. On yet another machine with Win Defender only also no trouble after update.

Malware & antivirus scans both come up empty. Removed and re-installed FF already to no avail.

On the troubled machine some big Win Update is not yet made available by Microsoft...

Somebody knows what is going on?

Otázku položil(a) jam.shaheen Pred 12 mesiacmi

Posledná odpoveď od Mike Kaply Pred 11 mesiacmi

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New CSS styles not picked in Firefox.

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren'… (čítať viac)

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren't displayed in the web page nor in the developer tools inspector.

They are visible in Chromium browser and dev tools.

I have cleared the cache and refreshed the page to no avail. It is only when I restart the browser that the new style rules take effect in the browser and show up in the dev tools.

Otázku položil(a) mt3ch Pred 12 mesiacmi

Na otázku odpovedal(a) cor-el Pred 12 mesiacmi

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Firefox Stutter every 10 seconds (not sessionstore related ?)

Hello, I recently had to switch back to my laptop and noticed that firefox is micro-stuttering (missing a couple of frame at worse) at a somewhat regular interval. Which … (čítať viac)

Hello,

I recently had to switch back to my laptop and noticed that firefox is micro-stuttering (missing a couple of frame at worse) at a somewhat regular interval. Which is very noticable and head-ache inducing when watching a youtube video.

I tried to disable every plugins that I have, switching to a new profile, setting browser.sessionstore.max_tabs_undo and browser.sessionstore.max_windows_undo to 0, closing everything in the background, clearing cookies caches and etc.

Nothing worked, I noticed that disabling window's "Hardware-Accelerated GPU Scheduling" helped. With it on I've got a very regular micro stutter (every 10 seconds) whereas with it turned off I "only" get a microstutter once every 20/30 ish seconds. Therefore I suspect some shenanigans with optimus drivers but I don't know for sure how to confirm. I tried to force firefox to use the integrated gpu with nvidia pannel but it didn't help.

I would have capture a video to show off the problem but everytime I start recording (with lenovo's nerve sense capture software) the problem totally disappears !

Anyone have any ideas about what could be happening / how to diagnose more precisely the problem ? Thanks for reading.

specs :Windows 10 (x64), Firefox 78.0.1 (x64), Intel Core i5-7300HQ, optimus GPUS : Intel HD Graphics 630 + NVIDIA GeForce GTX 1060 (Max-Q)

Otázku položil(a) aramirg Pred 1 rokom

Posledná odpoveď od aramirg Pred 1 rokom

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Automatic scrolling to the bottom of the page

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it … (čítať viac)

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it automatically scrolls through every scroll bar on the page. Thankfully most pages have only the one, down. However, if I get on a page with lots of iframes it will automatically scroll through each one of them in turn as well as scroll to the bottom of the page. I can't seem to interrupt this process until it's completed. Once it's done I can scroll back to the top, or correct any horizontal/vertical iframes and continue on as normal.

I've followed the instructions at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems to no avail. I've opened firefox in windows as well and it doesn't seem to have this behavior. I've started in safe mode and it still does it. I manually turned off each plugin as well one by one and still, this problem persists.

For reference: Kernel version: 5.7.7-arch1-1 application.architecture: x86-64 application.buildid: 20200701193652 application.version: 78.0.1

Otázku položil(a) cptnwinky Pred 1 rokom

Posledná odpoveď od cor-el Pred 1 rokom

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Constant disk activity

Why is Firefox 78 writing to disk constantly? Even when the browser is idle, the hard drive light on my computer blinks non-stop, and I can hear the constant noise coming… (čítať viac)

Why is Firefox 78 writing to disk constantly? Even when the browser is idle, the hard drive light on my computer blinks non-stop, and I can hear the constant noise coming from the hard drive. The problem is with the browser because the Processor Explorer (available from Microsoft) shows Firefox as doing the constant disk activity, and hard drive stops making noise when the browser is closed.

Otázku položil(a) bakensobek Pred 1 rokom

Na otázku odpovedal(a) bakensobek Pred 1 rokom

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Firefox is not opening correctly

Hi today I opened my linux installation and Firefox is only getting a window with the text: <toolbarbutton id="UITourTooltipClose" class="close-icon" <… (čítať viac)

Hi today I opened my linux installation and Firefox is only getting a window with the text:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

I tried to run from the console with the --MOZ_LOG_FILE flag and the generated file has absolutely no text in it.

Some information about my system: kernel: Linux localhost.localdomain 5.7.7-1-default #1 SMP Wed Jul 1 19:03:27 UTC 2020 (cba119b) x86_64 x86_64 x86_64 GNU/Linux

OS: openSUSE 20200715

DE: KDE 5.72.0 / Plasma 5.19.3

Version: 78.0.2-1.1 (according to zypper info MozillaFirefox command)

Otázku položil(a) Gresthol Pred 1 rokom

Na otázku odpovedal(a) FredMcD Pred 1 rokom

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Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (čítať viac)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Otázku položil(a) Dave Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

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browser says unsupported?

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm run… (čítať viac)

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm running the latest update) and unsupported, even though it says firefox is supported. This happens on a lot of different sites. I tried resetting my useragent and clearing my cache and cookies, but nothing seems to have happened. I still get the bug. I submitted to webcompat too.

https://github.com/webcompat/web-bugs/issues/55085

Please help, its super irritating to deal with, and I don't want to have to switch browser.

Otázku položil(a) caperantagonist Pred 1 rokom

Na otázku odpovedal(a) FredMcD Pred 1 rokom

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Can't log in my Firefox support account

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in … (čítať viac)

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in and see are my massages answered and see THAT: "The email used with this Firefox Account is already linked in another profile.", "This account is not active. Please contact an administrator if you believe this is an error". contact the administrator - WHERE is administrator email or ANYTHING that give me a possibility to contact him?! In any non-extremely uncomfort site there's will be a link in "contact an administrator" for I'm not be forced to turn the world upside down in search of this administrator. But there's no link. Ok, I find "contact" button, see standart "contact" page for big companies with large text instead of 1-3 emails, Ctrl+F "administrator" - no matches. WHO should I contact if I have this problem, why this site so intricate?!! Why it's saying "CONTACT administrator" without GIVING CONTACTS of administrator?!! Why can't I log in my account?!!

Otázku položil(a) Титан 2 Pred 1 rokom

Posledná odpoveď od Kiki Pred 9 mesiacmi

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Lost all extremely improtant data after forced Update - Please help

Hi, I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that… (čítať viac)

Hi,

I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that I gave up and proceed with update... Then disaster happened: everything is lost. All my customized settings, all bookmarks that my life depend on, everything is lost. Please can someone help me survive...

I checked for FirefoxOLD folder if there is one (e.g. on Desktop) anywhere on hard drive of my PC but there isn't. All self done solutions I tried but failed produced around 15+ additional profiles because I had to delete ( * ) Profiles INI single file otherwise Firefox couldn't be opened due to error message. When I deleted INI, I was able to open firefox with LOST extremely important data. Every opening produced I believe 3 new profiles.


( * ) I still have them in Recycle bin.

I went to about:profiles and there are only two: the one being used (lost data) and one more. When I open "one more" profile in different browsers all my data is remaining to be gone.

Currently in total are 18 profiles in C:\Users\USERNAME\AppData\Roaming\Mozilla\Firefox\Profiles folder. At least 15 of them are from failed solution attempts. The thing that worries me the most is the single profile, out of other 3, that should had my data available. I used it as the only folder in "Profiles" folder. Then I used to run Firefox and data is missing even there. This particular profile that brought me the most of hopes is NOT available via about:configs and the thing that worried me the most inside the folder of particular profile that I guess should have the data is the fact that the folder is almost entirely empty. Only two files inside: search-metadata.json and times.json

Can someone please help me get my data back?

Please I had really important data but cannot recover it on my own :'-( oh my god...

Otázku položil(a) Andrew Pred 1 rokom

Posledná odpoveď od FredMcD Pred 1 rokom

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Once in a while when I start Firefox, my extension data, layout, and home page settings are wiped

It usually happens when I start firefox after restarting or signing into my Windows 10 device, fortunately nothing important is lost with this data, but it's annoying to … (čítať viac)

It usually happens when I start firefox after restarting or signing into my Windows 10 device, fortunately nothing important is lost with this data, but it's annoying to have to deal with. is there any way to stop this from happening or anything I can do once it happens?

Otázku položil(a) Yousuf Pred 12 mesiacmi

Posledná odpoveď od Yousuf Pred 12 mesiacmi

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Firefox 77.0.1 crashes when on Facebook

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much e… (čítať viac)

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much every time. Only restarting the browser helps. Seems similar [[to this|https://support.mozilla.org/en-US/questions/1153630?page=2]].

Any suggestions?

Otázku položil(a) robert165 Pred 1 rokom

Posledná odpoveď od FredMcD Pred 1 rokom

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Can Someone Guide Me About My Website Flora Terra Issue?

I have noticed that my Flora Terra Website (https://floraterraca.com) sometimes open perfectly but often not. Should I include some extra code to make it compatible? Rega… (čítať viac)

I have noticed that my Flora Terra Website (https://floraterraca.com) sometimes open perfectly but often not.

Should I include some extra code to make it compatible?

Regards Usman

Otázku položil(a) Arslan Goraya Pred 1 rokom

Na otázku odpovedal(a) Arslan Goraya Pred 1 rokom

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Firefox Crashes, Settings Change, and New Shortcuts Install on Desktop

I'm not certain who to turn to for support, but I'm starting here. I also can't tell if there is one sole cause of all of these issues or several, but please do your best… (čítať viac)

I'm not certain who to turn to for support, but I'm starting here. I also can't tell if there is one sole cause of all of these issues or several, but please do your best to explain what's going on.

1-2 months ago, some strange things started happening with my computer repeatedly. Consistently, a command prompt would open unexpectedly, saying something about Chromium failing to update. I couldn't do anything with that program, so I just X'd it out, and maybe around a minute later Firefox would crash and restart. Once that happened, my Firefox home page would be set to Yahoo.com, and the default search engine would also be changed to Yahoo!. And on my desktop, shortcuts for Internet Explorer and Chromium would be added, and the shortcut for Chromium would be automatically pinned to my taskbar.

Windows Security would then notify me that it's blocked a threat, so I'd go to check it out and remove said threat. Every time, it;d say the blocked threat makes changes to browser settings without proper permission, and the blocked threat is called "sodecitot.exe", located in a filepath like c:\programdata\{5b729525-380e-6a38-89c28-8402d0dace36}\sodecitot.exe (just in case it's some obscure ID, I've swapped out those numbers and letters with random numbers and letters). Then Windows Security reports "Remediation incomplete" on the same threat, implying it attempted to restore itself. That letter and number folder name notably follows the same format as a bunch of folders which were last modified when I first turned on this computer on January 1, 2019.

I was getting a lot of such reports from Windows Security on very similar threats, having various different letters and numbers for their folder names, and I figured it was likely malware, so I made several full scans with MSERT, Malwarebytes, Windows Security, and Windows Defender Online Scan, all to no avail.

I don't even know why Internet Explorer is installed, but its files were last modified in February 2019, so I think it's just a shortcut that was added.

I'm not sure what Chromium is or why it's installed either. I tried to look it up to learn more about it but found nothing useful, and its executable looks like a blue version of Google Chrome's logo. Some parts of Chromium's installation were last modified in October 2019, but most of its files were modified just today.

Notably as well, when these problems started happening 1-2 months ago, there were two instances of all of my desktop shortcuts having weird visual issues, one being the little arrows on the shortcuts (which indicates it's a shortcut and not an actual file) being replaced with a X's, and a separate instance where the Audacity logo was over top every other shortcut for a few minutes.

With the same events happening today, a new error message opened, saying something about Windows Explorer attempting to load the C runtime library incorrectly (screenshot included).

I also considered turning to Mozilla, Google, and/or Microsoft support when this was originally happening, but then it suddenly stopped. I had a bunch of screenshots of some of the weirder things, but since nothing was happening for a while I deleted them. Now, 1-2 months later, it's starting right back up and I don't know why. I suspect it all links back to Chromium, but I'm not sure if I can just delete its files and call it quits, because I don't know if it's supposed to be there. It seems like something by Google, but I can't even confirm that.

So yeah. Any suggestions?


My computer has a Windows 10 operating system. Mozilla Firefox is installed and constantly open, used for entertainment. Google Chrome is installed and constantly open, used for work. Apparently, some part of Google Chrome's installation trips off Malwarebytes whenever I make a scan. Removing it causes Chrome to crash, and once I open it again that part is replaced. Usually, I just remove it so I don't miss any other threats, and then just restore my closed tabs. Audacity is installed and has a desktop shortcut. Internet Explorer is apparently installed, and there is no uninstall executable as far as I can tell. Whatever it is, Chromium seems to keep trying to install itself, with parts of it already existing on my computer.

Otázku položil(a) jcclay1 Pred 12 mesiacmi

Posledná odpoveď od jcclay1 Pred 12 mesiacmi

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Firefox 77.0 Not Storing My Cookies?

After updating to Firefox 77.0, it no longer store my cookies between sessions. I have made sure the "Delete cookies and site data when Firefox is closed" is UN-clicked. … (čítať viac)

After updating to Firefox 77.0, it no longer store my cookies between sessions.

I have made sure the "Delete cookies and site data when Firefox is closed" is UN-clicked.

I tried deleting the cookies.sqlite file and replace it with an archived cookie.txt file, but Firefox 77.0 no longer converts cookies.txt to cookies.sqlite.

I then tried backing up the cookies.sqlite file after a Firefox session spent signing into various accounts, but it too seems to get cleared out.

What the heck ?

Otázku položil(a) jason_cheng Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

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Synch firefox bookmarks, history, logins & passwords & preferences

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I c… (čítať viac)

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I choose to not continue w/a QR code or SMS message, I'm taken to a screen about FF Monitor and am never able to enter "another device", which is where I began, "Connect another device" - any assistance or work around will be gladly appreciated. Thank you in advance, DD

Otázku položil(a) ddirving Pred 1 rokom

Posledná odpoveď od cor-el Pred 1 rokom

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computer won't turn on since upgrading Firefox

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in sa… (čítať viac)

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in safe mode. but can't connect to internet or mail. Please help! Thank You, Scott Mandel MD

Otázku položil(a) drscottmandel Pred 1 rokom

Posledná odpoveď od Roland Tanglao Pred 1 rokom

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Since Firefox 79 beta my college website doesn't work (embedded content)

Hi, Since I've updated to Firefox 79 beta I can't access my university campus website. It worked until Firefox 78 and it works with latest Chrome and Edge, but not in Fir… (čítať viac)

Hi, Since I've updated to Firefox 79 beta I can't access my university campus website. It worked until Firefox 78 and it works with latest Chrome and Edge, but not in Firefox 79 beta and nightly.

The error is: "Website will not allow Firefox to display the page if another site has embedded it": https://support.mozilla.org/ca/kb/xframe-neterror-page?as=u&utm_source=inproduct

Is it a bug or a "feature"? UOC is one of the biggest online university of Spain, it will be a "disaster" if students can't access it with Firefox.

I can explain you how to reproduce it because it's the private area and you need student credentials to enter, but the login website is: http://cv.uoc.edu

In the console I can see some errors like this: Cookie “example” will be soon treated as cross-site cookie against “http://cv.uoc.edu/rb/inici/plin/fonts/icons.woff?cc152853f8bb07259fb3eb89b6fbfee7” because the scheme does not match.

Otázku položil(a) Dimas Pred 1 rokom

Posledná odpoveď od cor-el Pred 1 rokom

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Need a Firefox Assistant Dealing with Millions of Bugs

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still th… (čítať viac)

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still there. I reopened the session as if I had just closed a session and I was logged into gmail. So clearly Mozilla's instructions on deleting the app on MAC doesn't work. Recycle bin. How do you literally delete the app?

Hoping deletion will solve the issue of not being able to hit enter in the search bar to perform a google search, or click the arrow. Nothing works.

Further, I'm logged into this browser, yet when the tabs disappear I can't reaccess them. What's the point of logging into a browser if it doesn't remember the tabs?

Otázku položil(a) erotichabit Pred 1 rokom

Posledná odpoveď od cor-el Pred 1 rokom