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Collateral damage & latest FireFox update?

Oy. I put this in community, then I realized I should ask for support isntead. But somehow logging in for a community post didn't help. I've spent nearly half an hour alr… (ďalšie informácie)

Oy. I put this in community, then I realized I should ask for support isntead. But somehow logging in for a community post didn't help. I've spent nearly half an hour already just to get far enough that I'm logged on, dagnabbit!! Thing is, I was tech savvy 30-40 years ago. But I've not been keeping up.

Problem is: I got a new laptop recently. Dell, Windows. And there were problems with the earbuds. I went back to the local vendor a couple times to get it fixed. Warranty, dontcha know? It's been OK for awhile now.

Until this morning. I DLed an update yesterday, and it installed when I fired up this morning. And the earbuds now do not work at all. The machine will not recognize them. At all. This is the first perhaps direct correlation I've noticed, so I'm wondering if my FireFox update means I can no longer listen to videos or music through the earbuds. Here's the error message that pops up:

Windows cannot find 'C:\ProgramFiles\RealTek\Audio\HDA\RtkNGui64.exe'. Make sure you typed the name correctly, and then try again.

Of course, I didn't type the file name in. It's part of booting up the machine. And it worked just fine. It quit this morning, and the only change was a FireFox update.

Perhaps related? In addition, my PhotoShop worked for awhile, and now when I try to open it only hangs. Otherwise, I'd have sent you a screenshot. Could FireFox somehow have affected that, too? It's an old version, and I'm too old to want to buy a new one, big learning curve. Besides, now they want me to rent it, when I still have the disks to install the original Creative Suite 3, which I'm fluent at and am in need of no more new features. (I am elderly, in my 70s, retired, and not ambitious for new skills &c.)

Could these problems somehow correlate with installing updates? Any suggestions? I'm coming to the end of the line for what I can get fixed under warranty. Just wanting PhotoShop & earbuds to work, is that too much to ask? Could FireFox updates somehow be causing these problems?

I'm uploading a picture from my camera of the pop-up error message. Maybe it will help? It's bigger than needed. I don't have access to my normal tools. Sorry.

Or is this just a case where nobody will help me, everyone says the problem comes from elsewhere, not them. What I'm after is earbuds that work. Is that too much to ask?

Otázku položil(a) EWinter Pred 5 dňami

Posledná odpoveď od EWinter Pred 20 hodinami

Updating On Windows 10

I am posting this to pass on knowledge that I wish I discovered earlier, probably because of my failure to pay attention when I acquired this PC, a Windows 10 64-bit. Pe… (ďalšie informácie)

I am posting this to pass on knowledge that I wish I discovered earlier, probably because of my failure to pay attention when I acquired this PC, a Windows 10 64-bit. Periodically I tried and failed to update both Firefox and Thunderbird through its About drop down menu option. I would shut down, restart, hoping over time it would update by itself. This time around when that didn't work, I realized that for Thunderbird an updated version was available through the Microsoft Store, I chose that. All one has to do is click on Free Get. Then, the program applies the update. That routine works with Firefox too on Windows 10. So, when these updates become available, find them on the Microsoft Store, chose them and the respective programs with update.

Otázku položil(a) tightpurchaser Pred 5 dňami

Posledná odpoveď od tightpurchaser Pred 5 dňami

Root Certificate Expiration

I recently read the article about the root certificate expiration and the updates related to it (https://support.mozilla.org/en-US/kb/root-certificate-expiration ). I wan… (ďalšie informácie)

I recently read the article about the root certificate expiration and the updates related to it (https://support.mozilla.org/en-US/kb/root-certificate-expiration ). I wanted to understand whether my add-ons will be affected because of this. Types of add-ons which i have 1) Simple searchOverride functionality 2) Simple functionality that communicates with remote APIs to display some data.

Otázku položil(a) Ruben Monteiro Pred 1 dňom

Posledná odpoveď od Ruben Monteiro Pred 23 hodinami

FireFox Update November 1 2024

I just got an update overnight on November 1, 2024. None of my YouTube Saved Links will load a YouTube Video. Only a Blank Screen Shows Up. I can still use the YouTube se… (ďalšie informácie)

I just got an update overnight on November 1, 2024. None of my YouTube Saved Links will load a YouTube Video. Only a Blank Screen Shows Up. I can still use the YouTube search bar and find a video, but if I save the video and try to open the link or refresh the video, I get a blank screen again.

Otázku položil(a) andrewruf2002 Pred 4 dňami

Posledná odpoveď od andrewruf2002 Pred 4 dňami

Request for Compatibility with Low-End Systems in New Firefox Updates

Dear Mozilla Firefox Team, I hope this message finds you well. I am a long-time user of Firefox and have greatly enjoyed the browser for its speed, security, and user-fr… (ďalšie informácie)

Dear Mozilla Firefox Team,

I hope this message finds you well. I am a long-time user of Firefox and have greatly enjoyed the browser for its speed, security, and user-friendly interface. However, I recently encountered an issue where the latest update seems to be incompatible with my system.

As a user with a low-end system, I sincerely request that future updates consider compatibility with older or less powerful hardware. Firefox has always stood out for its accessibility, and I believe that supporting a wider range of devices would further enhance the browser’s appeal to users like me.

I would be grateful if there could be an option or version of Firefox optimized for systems with limited resources. Thank you for your time, and I look forward to your response.

Otázku položil(a) IjAz Dogar Pred 6 dňami

Posledná odpoveď od IjAz Dogar Pred 2 dňami

132.0 Update Fails

Windows 11 system; currently running 131.0.3 (64-bit). Was offered the chance to update to 132.0 (About | Help) (I do not and will not ever allow automatic updates witho… (ďalšie informácie)

Windows 11 system; currently running 131.0.3 (64-bit).

Was offered the chance to update to 132.0 (About | Help) (I do not and will not ever allow automatic updates without user approval, and my profile is stored in an entirely separate folder structure well away from the insecure \users hierarchy). Did the usual click on the update button, showed 132.0 downloading, update button changed to "Restart to Update", clicked the button...

And the update failed. Help | About shows 131.0.3, and the "Restart to Update" button is still active.

Tried again with a full shutdown instead of using the update button, same result.

So how do I force this update to install?

Otázku položil(a) Jaws Pred 2 dňami

Posledná odpoveď od Jaws Pred 22 hodinami

The add-ons aren’t updating

Hi, I'm on the latest version of Firefox for Windows. All my add-ons are outdated but when I click on "Check for Updates" it says there are none available. Setting add-o… (ďalšie informácie)

Hi,

I'm on the latest version of Firefox for Windows. All my add-ons are outdated but when I click on "Check for Updates" it says there are none available. Setting add-on updates to "default" or "enabled" doesn’t make a difference.

My firewall isn’t blocking any connections (I even tried with it disabled), and Firefox has no other issues.

Any Ideas ?

Win10 Pro 22H2 Firefox 132.0 64 Bits

Otázku položil(a) DrainLife Pred 5 dňami

Oct .29 update

Since yesterday I cannot get into Google drive and am getting this message PR-END-OF-FILE-ERROR. This follows an update of Firefox. I've been able to do some work arounds… (ďalšie informácie)

Since yesterday I cannot get into Google drive and am getting this message PR-END-OF-FILE-ERROR. This follows an update of Firefox. I've been able to do some work arounds to be able to do my work, but that is increasing the time to do what I need to do. I hope someone can help. I don't want to click buttons and maake things worse.

Otázku položil(a) Janet Czubaj Pred 5 dňami

Update today caused Firefox to stop working

Firefox update today took a very long time. Now it doesn't load correctly (stories are blank without pix, can't access any websites). I've shut down my laptop (Windows 10… (ďalšie informácie)

Firefox update today took a very long time. Now it doesn't load correctly (stories are blank without pix, can't access any websites). I've shut down my laptop (Windows 10) multiple times but that didn't help. I have Norton which worked just fine until today's update. Is there a way to delete the updates? If I uninstall Firefox will it keep my bookmarks? Does Firefox send an email to the email on my account for verification? I had tried to update the email on my account after this update issue came up; however, I couldn't access my account because if this update. I no longer have access to the email address on my account. How will I know if anyone responds to this? Anyway to get phone support? Thanks!

Otázku položil(a) jmdh85 Pred 6 dňami

Updates

wtf is going on with you guys. I have automatic updates turned on, and yet FF is demanding to check (literally 5 minutes after the update) to see if a new update is neede… (ďalšie informácie)

wtf is going on with you guys. I have automatic updates turned on, and yet FF is demanding to check (literally 5 minutes after the update) to see if a new update is needed. If you guys can't control your updaters, then perhaps I will switch to google chrome.

you have to realize that this issue is causing you to lose 100% of your loyal fans in lieu of a different browser. I'm halfway out the door already. Either fix the issues, or I'm gone.

Otázku položil(a) rj746 Pred 4 dňami

Some extensions not syncing?

Tried to sync my extensions to a new computer, but some of them don't appear. It seems they have been officially taken down by Firefox. I tried to manually transfer the x… (ďalšie informácie)

Tried to sync my extensions to a new computer, but some of them don't appear. It seems they have been officially taken down by Firefox. I tried to manually transfer the xpi file from one profile to the other but it says "this addon could not be installed because it appears to be corrupt". The new computer I'm trying to transfer the extensions is running Ubuntu and the old one Windows 10 (not sure if it was relevant, but anyways).

Thanks for your help.

Otázku položil(a) SomeGuy013 Pred 4 dňami

Firefox 132.0 update deleted all of my bookmarks!

Firefox updated from 131 to 132 and deleted all bookmarks, history and emptied the bookmarkbackups folder. It displays a message that a Firefox file is open by another a… (ďalšie informácie)

Firefox updated from 131 to 132 and deleted all bookmarks, history and emptied the bookmarkbackups folder. It displays a message that a Firefox file is open by another application and that some security software can cause this problem. According to Task Manager there are no other applications running, nor is security software running. (I turned off Windows Defender and rebooted.) The problem persists. If I can't recover the 80 or so complex bookmarks, I'll have to try MS Edge browser. I'm sure that months of history is not recoverable and is lost forever.

Was this software quality tested prior to distribution? If so, it wasn't very thorough.

Why does Firefox delete files and folders during an update? It would be better to make a backup copies prior to unleashing a destructive update on unsuspecting users.

Before you ask, no I don't create full backups because a) my laptop is used 12 x 7 weekly, b) a 4TB SSD full backup takes days, not hours depending on the destination and c) a 4TB SSD differential backup takes more than a day. I've tried both and they are not practical.

Otázku položil(a) tech64 Pred 4 dňami

Firefox-132 fails to start GUI on Linux Fedora fc20.x86_64

Since Firefox version 100 the last argument for firefox-bin (last argument for its option -appDir) is `true 1 socket` whereas in previous versions Firefox 95 and earlier … (ďalšie informácie)

Since Firefox version 100 the last argument for firefox-bin (last argument for its option -appDir) is `true 1 socket` whereas in previous versions Firefox 95 and earlier this was `true tab` In Linux Fedora fc20.x86_64 the version 95 and earlier work but starting from the version 100 Firefox fails to display GUI (there appears only empty window created by Gnome and titled Firefox). All the requiremnts concerning software versions have been satisfied. Therefore I suspect that this difference in the last argument may indicate the cause of this problem. Hence my question: Is it possible, without recompilation of Firefox (now 132), to provide this last argument as `true tab` instead of `true 1 socket` for option -appDir of firefox-bin ?

At the end of output from command, ps -flu username
all the options and parameters provided by the binary firefox to firefox-bin
are displayed eg.,
for Firefox-132:
/usr/local/lib64/firefox132/firefox-bin -contentproc -parentBuildID 20241021175835
-prefsLen 24975 -prefMapSize 253763 -appDir /usr/local/lib64/firefox132/browser
{1ac1038c-19a2-4a74-8e03-83da21315c92} 15183 true 1 socket
while for firefox-95:
/usr/local/lib64/firefox95/firefox-bin -contentproc -childID 1 -isForBrowser
 -prefsLen 1 -prefMapSize 240375 -jsInitLen 278884 -parentBuildID 20211218203254
 -appDir /usr/local/lib64/firefox95/browser 7726 true tab

I have already signaled this problem in relevance to Firefox-128; without solution.

Otázku položil(a) koz55pl Pred 4 dňami

Problem with bookmarks after reinstalled Firefox

I got an error with firefox. Saw it was not latest. Couldn't uninstall. Installed correct version over old one. Didn't have latest bookmarks. I see Imported bookmarks at … (ďalšie informácie)

I got an error with firefox. Saw it was not latest. Couldn't uninstall. Installed correct version over old one. Didn't have latest bookmarks. I see Imported bookmarks at top and imported(2) which are probably from when I got my new laptop although I have added many since.. How do I at least get the imported ones into my bookmarks and can I then delete those two files? and how do I get my latest bookmarks back? I went to manage bookmarks and mistakenly selected 10/31 and now I don't see the old ones. Windows 11

Otázku položil(a) SueJohnson Pred 5 dňami

Forced upgrades are new ... and annoying

I've always chosen the Settings option to notify me about updates but let me choose to install them. Those notifications still give me the option to "dismiss," but these… (ďalšie informácie)

I've always chosen the Settings option to notify me about updates but let me choose to install them. Those notifications still give me the option to "dismiss," but these days ignore that and proceed to install the updates anyway. Worse, I can't even choose to restart at my convenience: The browser basically stops working until I do that, displaying the message I've attached here. (There used to be a Settings option to "Use a background service to install updates" that could be unchecked, but it's not there any more.)

This is not only obnoxious but a practical inconvenience because every time it happens I have to repopulate my Private Browsing sites. I'd hoped that there would be a fix in the latest update (that just forced itself on me) - 132.0 - but no.

Anyone else experiencing this?

Otázku položil(a) BlebNevus1015 Pred 5 dňami

'Open in new tab' on youtube don't work properly

Hello, After the latest update when I open a link on new tab, like pressing the wheel on mouse, to open any youtube video (either from inside yt or from google to yt) i … (ďalšie informácie)

Hello, After the latest update when I open a link on new tab, like pressing the wheel on mouse, to open any youtube video (either from inside yt or from google to yt) i get a yt black screen, like the image below. Other browsers have not the same problem. And also probably crashed my PC. Thanks for the support!

Otázku položil(a) Astro Pred 4 dňami

Firefox color theme isn’t being applied after restarting laptop

Hello ! I love the color themes available in Firefox and have been using one consistently. However, since the recent update, my selected color theme no longer stays… (ďalšie informácie)

Hello !

I love the color themes available in Firefox and have been using one consistently. However, since the recent update, my selected color theme no longer stays applied after I close or restart my laptop. Each time I reopen Firefox, I need to manually reapply it from my saved themes. This wasn’t an issue before the update, so I wanted to reach out in case it’s a bug.

Thank you for your attention to this!

Otázku položil(a) flyndofficial Pred 3 dňami