Fórum podpory Firefox

Previously, I raised an issue in this post https://support.mozilla.org/tn/questions/1390310 and unfortunately, it's still persisting. I usually keep three Firefox windows open, and my downloads are primarily done in the second window. However, when I click the download button, nothing happens. The download button works perfectly fine in windows 1 and 3. This issue has been causing me frustration for some time now, and I have included all the details in the other post. Kindly check it out.

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1

Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no extensions installed, however, it works in a private window.

Any advice?

Hello. Recently, it is in the Firefox browser that logins (nicknames) disappear from all pages. From inbox, facebook and others. Previously, if any nickname disappeared, then if you entered it again, it was saved. I'm not talking here about saving the auto-completion of the nickname and password. Only about the nickname (login). I don't want to save passwords on all pages. On google chrome everithing it's ok. Nicknames not disappeared. Only nicknames (logins) are stored there. Until recently, firefox was also preserved. Please fix this issue. I am already tired of writing all the nicknames every time. Again, again and again.

I have a Substack newsletter and am trying to record audio for a voice-over of a post/article. For some strange reason, even though I have it set to Allow that website to have access to my Built-In microphone, I get a pop-up error window "Unable to setup microphone!" when I try to record. It's simply refusing to acknowledge the Permission setting.

What's strange is that I *am* able to record a video and within that video, the audio IS recorded, so Firefox is allowing access to my camera AND my Built-In microphone when recording a video. The url is *exactly* the same for Camera Permissions and Microphone Permissions in Firefox Settings. Weird, right?

It is ONLY when I try to record a voice-over (audio ONLY) that it won't allow me to do so. I have to switch to Safari. I'd like to stay on Firefox and not have to switch back and forth. Any ideas how to fix this? I've cleared my cache, restarted my iMac, removed website from Permissions then put it back on.

Firefox is up-to-date: 111.0.1 (64-bit) MacOS Big Sur Version 11.7.4 (iMac)

Should I uninstall Firefox then re-install it? And, if so, will it keep my Bookmarks, Toolbar sites, info, etc? I read some instructions for Windows PC, but couldn't find anything re: a Mac re-install or "Clean Re-Install" for iMacs. Thanks in advance for any help!

I installed Firefox on a new laptop this morning. When I signed in, Firefox somehow found a very old, like SEVERAL YEARS old, setting of bookmarks, toolbar settings, passwords, etc. and then synced the new device to that old information. Then when I opened Firefox in my other devices, Firefox automatically synced (with the new laptop, apparently) and replaced all my current saved information with all that old information.

I'm crushed. I'm missing several years' worth of bookmarks and other information I'd saved in my Firefox. Is there a way to reclaim the Firefox information I had on my devices prior to signing in on the new laptop?

I recently removed Firefox from my PC with the intention to reinstall it right away via the windows store, for the purpose of getting Firefox updates automatically.

However, I have been trying in the past few days to install the app and am running into the same error as the installation begins.

I deleted any reminiscence of Mozilla folders from my C drive and ran deep cleaning of cache files on my PC and nothing helps. Please help me resolve this issue, I would like to keep using Firefox...

Thanks:)

I set a primary password but I found I can just press cancel button and then go to my gmail and open it without any prompt to enter password first.

If my PC is stolen then any one can press cancel and open my email and other loged in sites

Congratulations your browser is useless thanks to your latest update. I am unable to open numerous sites that EDGE, Chrome and Opera open without issue. Firefox is my default browser. I'm about to switch to something else permanently because you've made it a total pain in the ass to use.

FIX IT!!!!!

Hi. When I play YouTube videos, the videos always misses the first few seconds ( about 3). I had this problem from 6 months ago.

It looks like someone has cropped all the videos. I have reloaded the video and place the video cursor at very beginning without results..

I would appreciate any help. Tank You

Francesco Cembrola

When I go to recent bookmarks list in firefox and select one, firefox is vectored off to paydaydeals.com I have right click the bookmark and looked at the bookmark details and they look fine. I have check add-ons and extensions none are listed as installed. How is firefox being vectored off to this site? See screen shots. I have scanned with Malwarebytes latest version and Eset online scanner no bugs found.

How can I fix this?

thank you ashley

Hey!

Early I was able just to drag URL from the address bar and page name / title will appear as the bookmark name. But two or three days ago FF stopped doing that, instead in the bookmark name I get just the URL duplicated.

I feel it may be related with new 111 version that was released around that time and installed on my computer by FF auto-update.

See pic attached, after the `pythonds` bookmark bug started to appear and names are URLs now :(

This release changes the function of the 'wheel' on a mouse.

Instead of scrolling up & down a page, it now 'zooms' in and out.

Is this deliberate? Or, is it a bug?

Microsoft USB Basic Optical Mouse v2.0

Ref Firefox Ver 84.0.1 OS > Win 7-64 Dear Firefox Support,

 I have already contacted MS support about the subject issue and they were no help.

I am trying to find out what is causing the issue and how to get rid of it.

 I can't be sure but it may be caused by a Microsoft "START" App.  The issue appeared

to begin about two weeks ago, so it's obviously caused by something new, which may be Microsoft related. Below is Dropbox link to a screen capture of the issue.

 Any tips for ridding my PC / Firefox browser of the issue will be greatly appreciated.
 And thank you for the superb browser.

Best regards, Ken Boardman > elsmoko@cox.net

 https://www.dropbox.com/s/mxmy8jo9g7lntt9/Semi%20transparent%20rectangle_1.jpg?dl=0

Firefox was working like a charm on my MacBook Pro '16 19 with Venture 13.0 macOS, without any issues. But somehow, after I did upgrade to Venture 13.2.1, Firefox started random hangs/freezes after each 30-60sec. And it takes ~5-10sec. I started to get random panics 2-3 per day.

I did not changed anything in the settings. This also happens in Private Window mode. I usually restart the computer everyday. (Eventually a new Firefox instance each new day, before Ventura 13.0 and still do after upgrade)

I have read the followings:

• https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
• https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

But didn't help me. I have everything (tabs, favs, extensions, works, etc.) so that I do NOT want to reset/refresh ANYthing. I'd prefer to fix the root cause and understand the issue why it keeps occur.

I either change my main Firefox browser (after 8+ years) or look for a solution to fix the root cause without doing any refresh or reset (or something that cause data lost).

Is this a known issue?

Could you please help me on this? Thanks!

My Environment:

• Firefox 110.0
• macOS 13.2.1

Also, in the Troubleshooting Information section below, browser somehow couldn't collect to data and showed a "manual way documentation" button. I clicked it and it redirected me a doc. When I back to previous page, I lost the data I've just written here. So had to rewrite everything... Can you please fix this?

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal of some previous issues with Firefox zoom levels, I tried changing the `browser.display.os-zoom-behavior` setting in `about:config` from `1` to `0`, but this has no effect. Is there some way to restore per-site zoom level retention? That was a really nice feature that I relied on quite a bit.

По-видимому, из-за последнего обновления Firefox, при запуске этого браузера я наблюдаю перенаправление на домашнюю страницу, хотя настройки я изменил таким образом чтобы при запуске браузера открывалась последняя активная страница (раньше всё было в порядке). Я не уверен, но мне кажется это начало происходить после обновления 111.0.1. Моя ОС Windows 7

Пожалуйста, если будет необходимость, используйте этот адрес электронной почты для связи со мной - grinyakazabiyaka@gmail.com

////////////////// english translation /////////////////////

Apparently, due to the latest update of Firefox, when I start this browser, I see a redirect to the home page, although I changed the settings so that when the browser starts, the last active page opens (everything was fine before). I'm not sure, but I think this started happening after the 111.0.1 update. My OS is Windows 7

Please, if necessary, use this email address to contact me - grinyakazabiyaka@gmail.com

Hello those wiser than me, When my Firefox 110 goes inactive by clicking elsewhere, the only change is that selected elements temporarily de-select and the scrollbar thumb turns color to one almost the same as the track, making it nearly invisible. Is there any way to keep it the same (much darker grey) when it is not the active window with the focus? There are a few themes that don't exhibit this behavior, but I could not find a dark one. My search on the subject yields only webpage design talk or obsolete pre v78 add-ons.

I'm on Linux Mint 20.3 Cinnamon with FF's built-in dark system theme. Thanks in advance.