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  • Archivované

Firefox ESR v52.9.0 Crash Reports No Longer Processed?

Has Mozilla stopped processing crash reports for older versions of Firefox like Firefox ESR v52.9.0 (the legacy version for Win XP and Vista)? I tried to filter crash r… (ďalšie informácie)

Has Mozilla stopped processing crash reports for older versions of Firefox like Firefox ESR v52.9.0 (the legacy version for Win XP and Vista)? I tried to filter crash reports on the Mozilla Crash Report site at https://crash-stats.mozilla.org/home/product/Firefox for older versions of Firefox but I can't select a Firefox version older than v68.4.1 (i.e., the current FF ESR version) - see attached image.

I'm trying to assist a Vista SP2 / Firefox ESR v52.9.0 user who is trying to troubleshoot their browser crashes but they've told me they are having problems submitting their crash reports from about:crashes. I just want to make sure that Mozilla is still processing crash reports for older version of Firefox if the user submits them from about:crashes manually, assuming the crash report is less than 6 months old.


64-bit Win 10 Pro v21H2 build 19044.1466 * Firefox v96.0.3 * Microsoft Defender v.4.18.2111.5-1.1.18800.4 * Malwarebytes Premium v4.5.2.157-1.0.1562 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

Otázku položil(a) lmacri Pred 1 rokom

Posledná odpoveď od lmacri Pred 1 rokom

  • Vyriešené

Delete "entries" folder, which is 49 GB huge!

For many years I use Firefox 52.9.0esr on my WinXP computer. And for even more years I have been struggling unsuccessfully with the following problem. Under "C:\Document… (ďalšie informácie)

For many years I use Firefox 52.9.0esr on my WinXP computer. And for even more years I have been struggling unsuccessfully with the following problem.

Under "C:\Documents and Settings\<username>\Local Settings\Application Data\Mozilla\Firefox\Profiles\2b9qepw7.default-1469870616368\cache2" there is a folder named "entries", that is constantly inflating! It is now 49.5 GB huge! I can not delete it. Deleting process does start, but doesn’t continue even for a bit or finishes ever. I’ve tried to delete the cache via Firefox preferences unsuccessfully. Even manually via Windows Explorer, even in safe mode (F8 when the computer starts), even with TotalCommander. The folder’s size just suddenly changes to zero when I click on it, but not the real space it’s occupying on my hard drive. I even uninstalled my antivirus and tried all the methods again – to no success…

I have added a video of what happens on my drive if I click on this folder in low resolution: https://drive.google.com/file/d/1E_gqf4s31m7Gr7taW5iUOUzkwe8Oi7iT/view?usp=drivesdk In high resolution: https://drive.google.com/file/d/1EaLROHC2p510CvP24nO83wplEkaAgrA9/view?usp=drivesdk

Please help me to solve this problem!

Thank you very much in advance!

Otázku položil(a) leonidg Pred 1 mesiacom

Na otázku odpovedal(a) leonidg Pred 3 týždňami

  • Archivované

Signing in to Sync.

I'm trying to sync from Windows XP to Windows 8.1. When I sign in on XP I get a completely blank page and a few buttons. When I click on 'Reconnect to sync' I get the mes… (ďalšie informácie)

I'm trying to sync from Windows XP to Windows 8.1. When I sign in on XP I get a completely blank page and a few buttons. When I click on 'Reconnect to sync' I get the message "Blocked by Content Security Policy. This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it". What other way is acceptable?

Otázku položil(a) davewillgmale Pred 9 mesiacmi

Posledná odpoveď od Paul Pred 9 mesiacmi

desk top Microsoft using Firefox browser

I have e-bay on firefox Vista and (Microsoft and when I click on item watching and go into the item to move it to my watch list it will not work....... it this problem an… (ďalšie informácie)

I have e-bay on firefox Vista and (Microsoft and when I click on item watching and go into the item to move it to my watch list it will not work....... it this problem and I do believe due to the support on the computer. With said this is the only thin not working, it did it before and I remove fire fox and re-installed and it did work but this time I did the same and did not work. With said I do not know what I did but I thought maybe some one know what I can try to go into and do some clicking other wise every thing else works. I will tell you also that Misrosoft does not alloy now to open anything in e-bay......any help would be for help...... also all works o.k. on a i-pad.... for now any help would be great.... ASAP Thanks, Lew

Otázku položil(a) lgmvette Pred 5 mesiacmi

Posledná odpoveď od Paul Pred 5 mesiacmi

  • Archivované

Add-on needed Firefox updated. Done. Tried same add-on - same error. Please help

Hi, I was very disappointed earlier on today when I saw the many add-ons you can choose from, for the 1st time, and tried to install one I really liked on my desktop (wh… (ďalšie informácie)

Hi,

I was very disappointed earlier on today when I saw the many add-ons you can choose from, for the 1st time, and tried to install one I really liked on my desktop (which runs on XP PRO).

The add-on is called "I Don't Mind Cookies". It wouldn't install as I needed to update the version of Firefox I currently used and provided me with a link to facilitate this.

I followed all instructions throughout and surprisingly quickly I found it completed, and had message confirming the successful update of OS to ver.59 2.

Returned to add-on above and tried to install it again. I must say I felt even more disappointed when the same error message appeared. Clearly, the add-on was not so sure I'd done as directed; either that or it perhaps it got confused and then passed it on to me...

Can anyone help me, please, as I've had an awful outing this week trying to get our Sky Account sorted - my repeated attempts to get 2 things sorted culminated with my last call taking well over 2hrs, involving 5 different departments and a total of 7 agents - thankfully, I only had to tell 4 of them the whole sorry tale in full and although this sad episode was finally resolved (well, sort of), I'm not confident I'll ever be quite the same again.

Otázku položil(a) moghorn Pred 1 rokom

Posledná odpoveď od Terry Pred 1 rokom

  • Vyriešené
  • Archivované

Cannot get info on finace advisor page keeps sayin something bout permission I am attached to page it only displays black screen .. How can I quickly enable this page.

Please e mail me instructions to get this corrected quickly or allow me to switch to a fire fox that worked great before.

Otázku položil(a) choyjo Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

  • Archivované

Windows 11

A few days ago I was told via message that firefox will stop support for windows 10. I ungraded my system to windows 11 and downloaded the appropriate version of firefox.… (ďalšie informácie)

A few days ago I was told via message that firefox will stop support for windows 10. I ungraded my system to windows 11 and downloaded the appropriate version of firefox. Now I'm getting the same message again. Please help. I like firefox but being told continuously that it's no longer supported even though I've upgraded my system to one that is supported is a pain.

Otázku položil(a) jlkeeney87 Pred 7 mesiacmi

Posledná odpoveď od James Pred 7 mesiacmi