Fórum podpory Firefox

Greetings!

First jscher2000, & Cor-el, I Absolutely Thank both of You for the Time/Effort that you have put in to helping me, &,..... If I have appeared to be "Ride/Crude &/or Socially Un-acceptable" in my statements, I Absolutely Apologize. And, even though My "Bookmarks Situation" is still not "Normal" & it is time consuming to use,..... It is far better than what it was initially, & I Thank both of You, for having gotten it to that point.

Having gotten caught up a little with my work, & still not having the issue of my "Bookmarks" not taken care of,I went back to the long thread of "Bookmarks & Other Bookmarks " only to find this problem "Archived", without it having been Solved.

This issue has been ongoing since March 4, 2021, where my "Bookmarks" were missing, to where my "Other Bookmarks" are getting placed within My Main Bookmarks.

jscher2000, on June 7,2021 , You stated: 

"I have no explanation for inability to drag and drop as long as your database is healthy."

Sir,... What Data/ Tests, would show whether my Database is Healthy or not? After all that has been done to get my Bookmarks to the point where they are now, did any of the previous procedures indicate anything about the "Health of My Database"?

cor-el, on June 13,21, you stated:

"If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

   use "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page 

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

   keep a backup copy of places.sqlite in case a new places.sqlite database has to be created 

You lose the history when a new places.sqlite is created.

See also:

   https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
   https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional 

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

   Help -> More Troubleshooting Information -> Profile Folder/Directory:
   Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder
   https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data " 

My last post was on June 14,2021 where I posted data, that appeared to suggest that my "places.sqlite database sane" (meaning "Normal"?) And that my "The database is coherent"., ... (Which in My thinking means that it should be understandable, possibly "Healthy"?)

But Gentlemen,..... I'm not "well versed" in the usage of a Computer/ Browser etc., & If "My Livelihood"  was dependent upon repairing/diagnosing Soft Ware Applications, .... I'd Starve to Death.  

But, if an application were related to my work,.... I'd have somewhat firmer ground to stand upon, which is why I posted June 14, 21:

"If this were a ECU for a Walk-n Refrigeration unit, I'd know what these "Codes" above meant, but here, I don't have a clue whether the data is pointing out a problem, or stating that what is causing the "Bookmarks" problem, is not to be found in the above Data."

With that said,.... Cor-el, If I,...... " rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder."

Will the rebuilt & restored bookmarks from that "recent JSON backup" also be corrupt, since they are a copy of what is being used?

"You lose the history when a new places.sqlite is created."

But not "Bookmarks"?

I'm curious,...... Should I do a "Re-set/Refresh" Again?

And, since "The health" of my browser may be an issue, should I un-install, & re-install Firefox?

Also,.... Firefox, & many other applications have been slow to "Load" &/or "Operate" at times, & despite having Software such as "Privacy Badger", "NoScript", "Ghostery", & "Malwarebytes" all operating, as well as "Windows Security", & "Ccleaner"... I'm thinking that somehow, that something, perhaps "Bit Coin Mining", has latched on to my PC.

What do Ya'll recommend?

My situation is: I got a new/used PC with fresh install Win11 and SSD's. On old PC, win7, I used Firefox and saved my bookmarks as "restore" I guess (not HTML) to my D drive. Firefox was installed on old C HDD drive.

I have added old HDD to new PC case and want to copy/move/import my Firefox bookmarks to use in new Edge browser. I found my old saved bookmarks (on D drive HDD) as a JSON file. Edge can import only HTML bookmark files. What do I do?

I've spent 5-6 hours searching web but cannot find any solution.

upgraded to v118 9'30 Bookmarks lost and not able to access old profile, or restore using "Manage Bookmarks"

See attached: Only see one real profile (current, new) in App Support > Firefox > Profiles. The second profile that exists has virtually nothing in it compared to the new one created upon upgrade. Only three tiny files key4,cert9,pkcs11. Nothing else to restore from.

Bookmark manager >> restore >> despite seeing 10 dates to chose form , error messages every time, "unable to process the backup file." Now what?

I do see a "places.sqlite" file which seems to show "last modified" date of prior to my unfortunate update. But when I try to have Firefox open it, nothing happens. Just new browser windows every time.

THX in advance.

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks. When I click 'Show Sidebars' my Bookmarks don't show (thought they are there) but it's as though the font is white making it impossible to see them.

If I click Bookmarks I can see them and/or when I click on Manage Bookmarks that option opens and I can see all my Bookmarks. This only happened after I added "Notes by Firefox by Mozilla Firefox" Add-On. I was thinking there could be possibility it could have been caused by changing the appearance to Dark Mode, (for example Facebook or Twitter, etc).

There must be a better fix then to refresh / restore Firefox to its default settings as I have about 90 Tabs Open

My computer 'guru' reinstalled Win10 in order to correct a serious problem. ALL of my programs were gone and I was left with a raw Win10. 6/12/2023 was last date prior to the disaster. I reinstalled Firefox. Using the "firefox.exe -p" I can only find the default profile. I DO HAVE a full backup done using the Win7 Backup and Restore feature. How do I resurrect my most recent profile? I will need to find the files(s) manually from the b/u. When I did a Full Restore the bookmarks didn't appear. Where and what files am I looking for? The attached screen shots from the b/u may be of help. [removed email from public forum]

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying.

Has there been any progress with finding a solution for this perennial nuisance?

Also, the userchrome.css fixes I've used previously don't seem to be working. What's the latest fix to be used?

Hello,

I have a problem retrieving my favorites/bookmarks. I changed computers (all of them, even the hard drives).

I would like to recover my favorites/bookmarks but cannot do so because I am asked to look for them in folders that I no longer have, because they are on the old computer.

Does Firefox not save any information about my favorites/bookmarks? Have I lost them all? Do I have to redo my whole life?

Sincerely, Shinsengumy

I have followed these instructions for deleting all bookmarks at once but Firefox isn't responding to these commands so I have to delete each bookmark individually. To delete a lot of bookmarks at once, use the Library dialog. Either: * Ctrl+Shift+b * Bookmarks > Show All Bookmarks In the left panel, click Bookmarks Menu. In the right panel, click the top item you want to remove, then press Shift+End to select all the way to the bottom, then right-click > Delete.

My dad is almost 89 years old. He is NOT TECH SAVVY. I have him using a trackball mouse. His hands are HUGE and his fingers are numb.

Somehow, he is inadvertently adding bookmarks to the bookmark bar. I do not know how he is doing this but he'll call and ask me to "put Gmail back on the bar". When I go over, there are a gazillion new bookmarks which pushes his Gmail bookmark beyond the >> spot. I have to delete these umpteen extra bookmarks so that the Gmail bookmark is visible again. Yesterday, I decided to move Gmail to the far left, hoping these accidental bookmarks he creates won't push it off the bar. The bookmarks he "creates" are specific gmail conversations, or facebook pages, or Publisher's Clearing House pages (he LOVES PCH games and plays them constantly).

HOW IS HE DOING THIS? He doesn't know enough to click the star button. He doesn't know about using the Ctrl and D keys to create a new bookmark. It's driving me BATTY. I'm sure he's somehow doing this using his mouse (clicking both right/left simultaneously but not aware of doing so).

Thanks in advance for helping a daughter keep her sanity ...

I would like to transfer my bookmarks (and my open tabs) from my Windows 10 laptop to a new Windows 11 laptop. I've looked at the questions and answers people have posted but its a complete mystery to me. I had thought that when I loaded Firefox onto the new PC and signed in, everything would automatically appear. I was successful in doing that with Chrome but Firefox is still my primary browser and I've had no luck. Any help you can provide would be greatly appreciated.

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slaves in this new machine. So the old FF is in the slave machine.

I have also installed new Firefox on this new Win10 LTSC, but when I go looking in my now slave HDD I can see FF, but cannot see any bookmarks. Additionally, when I run the FF executable in the old HDD it still runs the new FF, without the old bookmarks.

So how can I extract the old bookmarks on the older FF? Without withdrawing the now slave HDD and making it a master again? As it's now missing most of the OS files too.

Thank you!

Hi. have updated Firefox from version 94.0.2 to version 95.0. [windows 10]. i now have no history, no bookmarks or saved links. there is nothing from the previous firefox version in the current version. it's like i'm just starting out with firefox?.

Thanks

My workflow in Firefox involves 100's of open tabs pertaining to work, personal etc. I regularly bookmark all the abs using the 'bookmark all tabs' feature in the Bookmarks drowdown (or the equivalent 'select all tabs' -> 'bookmark all tabs' by rightclicking on a tab) which offers the option of saving the tabs in a new folder name I specify. As of the last couple of weeks, the option to enter a folder name no longer exists. I've attached a screenshot of the current pop-up when I choose 'bookmark all tabs'.

Perhaps related: this may have started occuring after I upgraded to the latest version (v. 101.0 on MacOs 12.4 on Macbook Pro) or the timing may be a coincidence.

Saving the 100s of bookmarks every week is an essential part of workflow; I've been doiong it for years, and I really need to have this ability back. Please help me debug this.

Thanks!

When I add a new bookmarks I can see them in "Recent labels", but not in "Other bookmarks" (the last one in that folder is of the 20th of February 2022), so I can see only my last 10 saved bookmarks from the 02/20/2022 since now. The bookmarks are surely saved, because if I try to delete one fromt the "Recent labels" another one less recent appears, but only in the "Recent labels" folder and not in the "Other bookmarks". So, what I have to do to see my saved bookmarks not present in the "Other bookmarks" folder, but not so recent to be visible in the "Recent labels"? Thank you!

I tried to connect to a site I previously bookmarked and have connected to many times. When I tried yesterday it couldn't connect. A message on my screen said that it might be because Firefox was blocking cookies. I checked and it isn't. When I type the address manually into the address bar it connects without a problem. I deleted the old bookmark and set up a new one after I connected. When I navigate away from the page, I still can't connect with the new bookmark.

Hello/hi Yesterday (Feb1) I had a functional problem with my email site (provider = Orange). Sorting it out with the technician obliged me to refresh Mozilla (for various reasons I'm still on Wndows 7), even though I saw that I had the latest version. I believe that I ticked all the right bowes when doing the Refresh. When it had completed my Orange function duly worked again - but! I could no longer see my (quite extenive) Bookmarks. There's no loner any button to enable me to Bookmark a current page.. My efforts via the drop-down Get-Help-on-Bookmarks function have not worked either. So, please, I need your help! Many thanks indeed for both your excellent browser and for the help which I hope will be forthcoming! Best wishes, PT.