Fórum podpory Firefox

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to talk to a human on the phone? thanks, Tyler

I've long used firefox for research using google scholar and science journals to directly import references into endnote. However, since the recent update (firefox v98) direct import of .ris files (endnote) is no longer possible. The only option is to download the file.

There is no option to configure these file extensions in settings, and no prompt asking how to handle them...only where to download.

Please recover this function, as firefox is becoming increasingly unusable (loyal firefox user since 2002).

The title already says it all. Whenever i have some sound or video running in any tab, clicking on certain things like other videos or animated stuff in the same tab or another one causes a small interruption in the sound/video. Clicking a lot of times results in sound and video stuttering. I does not appear when i just click another link.

I already tried updating firefox, reinstall firefox, even downgrading firefox. This problem only appears in firefox and only on this device. I would be very thankfull for some advices, because this is really annoying.

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anything. The website help desk that i tried opening verified password asked which browser and still it wouldn't open when putting correct information password and user name in. Any suggestions? I didn't do anything different and thought it was the website but i'm member and nothing's changed on their end.

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I have tried to open my Citibank account (Citibank.com.au) but it comes up with an error and wont open, yet it does with Chrome. I would rather not use Chrome, but I may not have a choice if this problem is not addressed.

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

I began having trouble w/Firefox browser yesterday evening. I submitted details several times. Completed lengthy Win 10 update. Today, Firefox icon in Task Bar is requiring Google log-in? Have no idea why or how to fix.

I need help in a bad way because I have tried all the directions BigFish has given. I am also 82 years old so I will follow your advice. The login worked for a couple of days but I think Firefox had some updates because computer restarted several times when I wasn't present. When that happens I then find myself having problems with Facebook which is a big nightmare in itself but then I also find I once again am blocked from my game site. Below is what I get each time at the BF game site:

Cookies are required to sign in!

No, we're not talking about chocolate-chip cookies. "Cookies" are little text files sent to your browser to help keep track of users. Your browser is set to not accept cookies, so our system cannot sign you in.

Please follow the instructions below for your browser (starting at the top menu), and then refresh this page:

   Internet Explorer:
   Tools -> Options -> Privacy tab. Reduce the setting to medium.
   Opera:
   Tools -> Preferences -> Advanced tab -> Cookies -> Accept cookies.
   Firefox:
   Tools -> Options -> Privacy -> Cookies tab -> Allow sites to set cookies.
   Safari:
   Safari -> Preferences -> Security -> Accept Cookies: Only from sites you navigate to.
   Netscape:
   Edit -> Preferences -> Privacy & Security -> Cookies -> Allow cookies based on privacy settings (or Allow all cookies).

I have tried my best to get Firefox to allow the cookies or eat them or whatever is needed but apparently I am doing something wrong. The BF tech is now advising me to change to another browser but I am unwilling to do that. I am used to Firefox.

Please, is there anyone who can help me, even walk me through so I don't get this same page again and again?

Gail

P.S. I am not above begging either. I am elderly and very close to tears because I retired from a prototype engineering and developmental lab where I worked with robots and all that. I guess they have turned on me.

My application www.myfloorschedule.com has always worked well with Firefox. Beginning last month users report that they are being taken back to the home page while trying to work in the application. This occurs intermittently. Internally, our code does returns you to the home page when the session variable is null. I am able to replicate this problem. It occurs all the time when I turn on strict privacy. But with strict privacy off, it still occurs, although not on every page, all the time.

I suspect Firefox because testing with Chrome and Edge give no similar problem.

Thanks for any ideas on this. Terence

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Hello,

I've identified a 1-2 seconds jank when I open a page containing a .webm player. This was a trial and error kind of thing but eventually, I realized that was the common pattern among the pages that were giving problems.

I ran the profiler and it's very clearly visible when the problem arises but here my knowledge of Firefox and its tooling falls short and I don't know how to find the root cause of the issue, that probably is not an extension since it appears on different Firefox accounts and in incognito mode.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.