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I can't send attachments with Thunderbird?

I can't send attachments with Thunderbird. I can write a message but when I click on Attach, I get the message "Thunderbird has stopped working. A problem has caused the… (čítať viac)

I can't send attachments with Thunderbird. I can write a message but when I click on Attach, I get the message "Thunderbird has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." There is only a "CLOSE PROGRAM" button displayed and when I click on it Thunderbird stops running. I'm not sure whether this is a Thunderbird problem or a Windows 7 problem. Any ideas on what is causing this and how to fix it?

Asked by cko1xxxx Pred 6 rokmi

Last reply by christ1 Pred 6 rokmi

  • Archivované

Inbox inexplicably grows in size creating duplicate entries

The Thunderbird InBox shows a new item every few seconds or minutes. Duplicates of entries appear. This happens without apparent reason or trigger. A clean installation o… (čítať viac)

The Thunderbird InBox shows a new item every few seconds or minutes. Duplicates of entries appear. This happens without apparent reason or trigger. A clean installation of Ubuntu 13.10 was done and, using the built in "software center" of Ubuntu, Thunderbird was installed. There was an appreciable backlog of E-Mail that was downloaded (400 items) and then the number of items began to increase when the operator began to delete selected messages. E-Mail items have grown to over 1000 without any new messages being received. Emptying Trash or doing additional deletions does not improve things. Settings have been reviewed without identifying any abnormality. The server setting is POP. No additional plug-ins, applications, etc beyond those intrinsic to Ubuntu 13.10 plain installation.

Assistance will be greatly appreciated.

Asked by Zoroso Pred 6 rokmi

Last reply by guigs Pred 6 rokmi

  • Archivované

Cannot open thunderbird folder to reveal subfolders

One of my folders in Thundrbird labelled "Archives" is displaying a closed vertical closed belt over it. I cannot open a subfolder of "Archives" to reveal other subfolde… (čítať viac)

One of my folders in Thundrbird labelled "Archives" is displaying a closed vertical closed belt over it. I cannot open a subfolder of "Archives" to reveal other subfolders.

Asked by amamoo Pred 6 rokmi

Last reply by christ1 Pred 6 rokmi

  • Archivované

All email links have stopped working from both Windows Mail and Thunderbird. It is probably caused by a recent update to Firefox. How can I sort this?

It was OK until a few days ago but now no links work in either Thunderbird or Windows Mail. I have changed nothing so I can only assume that this is another case of an up… (čítať viac)

It was OK until a few days ago but now no links work in either Thunderbird or Windows Mail. I have changed nothing so I can only assume that this is another case of an update changing things without my knowledge. Links within web pages still work. Firefox is the default browser and we have been using Windows Mail and Thunderbird (gmail and googlemail) for at least a couple of years on this computer.

Asked by keithatkismetgites.com Pred 6 rokmi

Last reply by FredMcD Pred 6 rokmi

  • Archivované

Firefox crashes every time i try to start it even in safe mode. only way to work is delete program. reboot computer and reinstall. and then it happens again.

Accessibility: Active AdapterDeviceID: 0x0416 AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.1.0 AvailablePageFile: 3321225216 AvailablePh… (čítať viac)

Accessibility: Active AdapterDeviceID: 0x0416 AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.1.0 AvailablePageFile: 3321225216 AvailablePhysicalMemory: 2372169728 AvailableVirtualMemory: 123338752 BIOS_Manufacturer: Insyde Corp. BlockedDllList: BreakpadReserveAddress: 49020928 BreakpadReserveSize: 41943040 BuildID: 20140828165811 CrashTime: 1409879171 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1409699533 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0416, AdapterSubsysID: 00000000, AdapterDriverVersion: 10.18.10.3308 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ OOMAllocationSize: 28 ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 7918 StartupTime: 1409879123 SystemMemoryUsePercentage: 72 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 9852706816 TotalPhysicalMemory: 8510529536 TotalVirtualMemory: 4294836224 URL: Vendor: Version: 31.1.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by jeffmonsein Pred 5 rokmi

Last reply by Wesley Branton Pred 5 rokmi

  • Archivované

Some emails can't get in or out; our ISP (windstream.net) says the problem is with mozilla. What can I do to fix it?

Using Outlook Express, we find that some emails can't get in and others don't go out, even though there is no error message that alerts us to their non-delivery. Our ISP… (čítať viac)

Using Outlook Express, we find that some emails can't get in and others don't go out, even though there is no error message that alerts us to their non-delivery. Our ISP is windstream.net and their tech support says that the problem like with mozilla. How do I fix this? We have no way to know which emails don't go through and no way of finding out which emails don't get to us unless the people involved contact us and at least three have done so. Please help! Thanks.

Asked by jperley Pred 5 rokmi

Last reply by John99 Pred 5 rokmi

  • Archivované

I suddenly cannot access my email at all. It states that "the item Thunderbird exe. is no longer applicable" Now the whole thing has vanished. How do I regain

A few minutes ago i tried to access my email. On clicking the blue email address symbol it came up saying that this Thunderbird exe was no longer applicable. On trying to… (čítať viac)

A few minutes ago i tried to access my email. On clicking the blue email address symbol it came up saying that this Thunderbird exe was no longer applicable. On trying to gain an answer from Thunderbird the blue email symbol simply vanished from its usual spot on the bottom. I now have no email access in any way. Thunderbird has kindly offered to send me a new access code to let me in. They apparently have failed to notice that to get an access code I need an email. Who nicked all of my mail and all of my access? Nothing else seems to be missing on the computer - well, so far?! I have not the faintest idea as to how to resolve this mess. Anyone help? Please ?

Asked by pegasus78 Pred 4 rokmi

Last reply by FredMcD Pred 4 rokmi

  • Archivované

since last updat adobe flash plyr crashes all time & thunderbird mail cannot get into and does not forward new passwork link to yahoo mail

updated latest upgrade in Sept. since then cannot get games to play or they crash immediately, have updated adobe flash player like over a dozen times, security all updat… (čítať viac)

updated latest upgrade in Sept. since then cannot get games to play or they crash immediately, have updated adobe flash player like over a dozen times, security all updated a few more times, quick time player updated followed your page instructions. adobe flash player crash bar appears about every minute, even though videos usually play. does not have report crash box most the time. cleaned out unnecessary stuff, and also thunderbird mail will not let me get into it even with last password and when I try to change it, your site claims it has sent link to my yahoo mail which it never does, not in spam either and I tried that like 10 different times, so that is now working either. I am not a techy person, but have used computers since 2005 and have never had a problem like this when I have upgraded mozilla in the past. thank you, Deborah.

Asked by LONEWOLFWOMAN Pred 4 rokmi

Last reply by FredMcD Pred 4 rokmi

  • Vyriešené
  • Archivované

Clicking on external links (e.g. in Thunderbird) doesn't open Firefox

It's the same for other programms, for example Word. The focus of the programm (Thunderbird, Word ...) is lost after clicking, but Firefox doesn't do a thing. (Firefox is… (čítať viac)

It's the same for other programms, for example Word. The focus of the programm (Thunderbird, Word ...) is lost after clicking, but Firefox doesn't do a thing. (Firefox is set as my standard browser). What can I do?

Thanks in advance!

Asked by ausgang Pred 4 rokmi

Answered by ausgang Pred 4 rokmi

  • Archivované

I.E. still not passing "send by email" to Thunderbird

My employer's default browser is Internet Explorer, and her default email client is Thunderbird. Up until four weeks ago the "send link by email" in I.E. worked fine. It … (čítať viac)

My employer's default browser is Internet Explorer, and her default email client is Thunderbird. Up until four weeks ago the "send link by email" in I.E. worked fine. It now starts Thunderbird, but does not launch the WRITE dialog box, nor does it pass the URL to Thunderbird.

Firefox on her computer, using the "Send via email" menu option correctly launches Thunderbird's WRITE dialog box and correctly passes the URL to the new message.

One query for this problem is found here:

https://support.mozilla.org/en-US/questions/1157553

The suggested fixes do not work. MAPI appears to be functioning fine on the computer: Firefox (not the default browser on her computer) links to Thunderbird (is the default email client) fine, but Internet Explorer (which is the default browser) is not working properly. I have already done the suggested "fixes" that tens of thousands of people have suggested--- changing default software.

Asked by Desertphile Pred 3 rokmi

Last reply by Shadow110 Pred 3 rokmi

  • Archivované

email links in Thunderbird no longer work

I have a similar. but not identical issue email link issue; since last two Firefox updates, clicking on email links evoke the error message: "Firefox is already running,… (čítať viac)

I have a similar. but not identical issue email link issue; since last two Firefox updates, clicking on email links evoke the error message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." and prompts me to close Firefox or quit. How do I fix this?

Asked by DamEG Pred 1 rokom

Last reply by FredMcD Pred 1 rokom

  • Uzamknuté
  • Archivované

How to recovery loss folders/emails using thunderbird iMac see email sent to support team

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1268613. Please follow up there, thanks.] Mr Toad-Hall Sept 14 2019 at 12:42 am provided solution… (čítať viac)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1268613. Please follow up there, thanks.]

Mr Toad-Hall Sept 14 2019 at 12:42 am provided solution to above issue. Excellent instructions. However when I open folders as instructed no email were in folders I did have 2 older folders from past POP account

Next step?? Thank you

Asked by jfurb631 Pred 9 mesiacmi

Last reply by FredMcD Pred 9 mesiacmi

  • Archivované

can i migrate my contacts list/address book from Zimbra to Thunderbird?

I have had a lot of spam lately and heard that Thunderbird gives much better spam filtering, so would like to set myself up on Thunderbird. Never changed programs before … (čítať viac)

I have had a lot of spam lately and heard that Thunderbird gives much better spam filtering, so would like to set myself up on Thunderbird. Never changed programs before so wanted to know if I can migrate my contacts list/address book from Zimbra to Thunderbird. I am using PC platform in office/studio and an iPad elsewhere.

Asked by DianeLE Pred 6 rokmi

Last reply by Diego Victor Pred 6 rokmi

  • Archivované

How can I change email account password in Thunderbird settings

I changed the password for my yahoo mail account but now I can't find a way to change that stored password in the account settings in Thunderbird under ubuntu 12.04. I d… (čítať viac)

I changed the password for my yahoo mail account but now I can't find a way to change that stored password in the account settings in Thunderbird under ubuntu 12.04. I deleted the saved passwords but it still fails saying password failed.

Asked by bpsanborn Pred 6 rokmi

Last reply by AFDeP Pred 5 rokmi

  • Archivované

Firefox AND Thunderbird crashes

Start apps and either pages do not load or email does not download pop or imap. Closing both apps provide and error report. Please note that when I was reviewing these er… (čítať viac)

Start apps and either pages do not load or email does not download pop or imap. Closing both apps provide and error report.

Please note that when I was reviewing these errors on Friday, I noticed a reference to Cisco VPN. I uninstalled/reinstalled firefox and Thunderbird without luck. I thn uninstalled the Cisco VPN client app and both your apps started working. Now today, the apps started failing in the same manner and I have not installed any new apps over the weekend.

Thank you, Tim

Asked by tpayne10 Pred 4 rokmi

Last reply by cor-el Pred 4 rokmi

  • Archivované

Not responding, crashing and slow

For an extended period of time, I've had problems with both Firefox and Thunderbird not responding, hanging up and crashing. I've tried safe mode, eliminating add ons (e… (čítať viac)

For an extended period of time, I've had problems with both Firefox and Thunderbird not responding, hanging up and crashing. I've tried safe mode, eliminating add ons (extensions) and refreshing both. My overall idea is Windows 10 x64 is causing these issues. It's just an idea and I have no idea on how I would prove that if it is the case. I've extended the time for scripts to finish whatever they do. Every time, without fail, I try to do anything at all, FF will give me the "Spinning Blue Circle" that say's it's lost. Any mouse click on ANY link, object, video or task causes FF to lose it's mind.


I have also had issues with Win10 either wiping out user accounts, changing user profiles in FF and TB or just plain discounting any setting I make to FF. This doesn't seem to last forever. However when an upgrade/update comes in for FF, it starts happening again. Also, it seems to occur when ever there is an upgrade'/update to Windows. The problem with FF got so bad I had to download and install the Profile Manager that lets me tell Windows which user profile for FF I wanted because it would set there and ignore me.

I don't believe I'm all that far off the mark when I say it might be Win10. The reason is, none of this ever happened with any Mozilla product under any other version of Windows I've used. My very first use of Windows started with Windows 3.1 when I first quit using Apple and built my first PC.

Now that Windows does all the spying on it's users for the Feds, privacy is a major issue with me. I've got thru all the setting that permitted spying and denied Windows the ability to use them. I won't even entertain the use of Edge or Cortana.

Any ideas from anyone will be appreciated.

Thanx in advance for any discussion.

Asked by andythebeagle Pred 4 rokmi

Last reply by andythebeagle Pred 4 rokmi

  • Archivované

Update creates several installations in Windows control panel - Thunderbird and Firefox

When Thunderbird and Firefox automatically install updates, there are always previous versions remaining under 'Programs and Features' in the Windows control panel. Since… (čítať viac)

When Thunderbird and Firefox automatically install updates, there are always previous versions remaining under 'Programs and Features' in the Windows control panel. Since my HD only has little free space left, I'd like to ask whether it's save to uninstall these remainders?

Furthermore I realised that at least Thunderbird exists in two independent installations on my PC When I set up the PC, I installed all my programs in a path called C:\_P_Programme. Here the most current installation (V: 45.1.0) exists in C:\_P_Programme\E-Mail\Thunderbird. In the Windows standard path (C:\Program Files (x86)\Mozilla Thunderbird), there is another installation (V: 38.0.5), which can be started independently from the other one.

I installed Thunderbird and Firefox only once and afterwards only relied on the automatic update, so I don't have an explanation for this.

I use Windows 8.1 Pro.

Thank you for your reply.

Asked by PBecker_78 Pred 4 rokmi

Last reply by cor-el Pred 4 rokmi