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Locking this thread, please continue here: [/questions/1440721] Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. … (ďalšie informácie)

Locking this thread, please continue here: [/questions/1440721]
Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. In ~6 emails received so far, my only response option looks like clicking the "Mark It as Solved" button...I can't see how to answer, for example, that I'm using Debian Buster, with KDE. Also, jonzn4SUSE asked me to "see screenshot" of his SUSE distribution, but I can't see that image, nor a file attachment. Thanks again.

Otázku položil(a) lee.hinkleman Pred 2 mesiacmi

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Unable to update Firefox browser

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled an… (ďalšie informácie)

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Duplicate question, please continue in your 2nd thread: /questions/1445013

Otázku položil(a) rpm3110 Pred 3 týždňami

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Where are my Inbox emails? They have disappeared

Locking this thread, please continue here: [/questions/1442806] 'All of my inbox emails save for last night's and today's have disappeared. What is going on? … (ďalšie informácie)

Locking this thread, please continue here: [/questions/1442806]
'All of my inbox emails save for last night's and today's have disappeared. What is going on?

Otázku položil(a) Alanrock Pred 1 mesiacom

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Autofill passwords/TF codes

Locking this thread, please continue here: [/questions/1446495] Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or te… (ďalšie informácie)

Locking this thread, please continue here: [/questions/1446495]
Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Otázku položil(a) stronick Pred 10 hodinami

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linkage through email

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years th… (ďalšie informácie)

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years they don't recognize my password any longer when I try to log in via a link from an email.

Otázku položil(a) nancydragon Pred 1 rokom

Na otázku odpovedal(a) Dropa Pred 1 rokom

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Plusnet will not let me log in to Plusnet accounts, all others ok

Hi, I cant log in to any plusnet pages, this is not just Firefox other browsers do the same. I get a message Secure connection failed. All other websites seem ok. Even pr… (ďalšie informácie)

Hi, I cant log in to any plusnet pages, this is not just Firefox other browsers do the same. I get a message Secure connection failed. All other websites seem ok. Even private browsing is OK but no PLUSNET. I use Firefox 100 and search with Duck Duck Go. Please help as Plusnet can't. Many thanks I.M.

Otázku položil(a) ian157 Pred 1 rokom

Na otázku odpovedal(a) FredMcD Pred 1 rokom

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how to undo a firefox dialogue box selection

I was using lightspeed POS and routinely get a dialogue box asking me if i am sure i want to do something. in an effort to save .05 seconds, i selected do not let this we… (ďalšie informácie)

I was using lightspeed POS and routinely get a dialogue box asking me if i am sure i want to do something. in an effort to save .05 seconds, i selected do not let this website ask me again. this unfortunately broke a site function of doing the thing that requires confirmation and im sure broke countless other functions that rely on that confirmation. how do i undo?

Ive cleared cookies and site data, thinking it was sort of a cookie thing and it would reset, but no avail.

Otázku položil(a) sean71 Pred 1 rokom

Na otázku odpovedal(a) sean71 Pred 1 rokom

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can only save (not open) Gmail attachments after latest update

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it. Th… (ďalšie informácie)

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it.

This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu.

If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them.

A little help??

Mark [email removed from public]

Otázku položil(a) mjmalizia Pred 2 rokmi

Na otázku odpovedal(a) Terry Pred 1 rokom

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Firefox Browser

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restar… (ďalšie informácie)

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restart smoothly in the next session.

Otázku položil(a) RANGANATH Pred 1 rokom

Na otázku odpovedal(a) user104147805413306348376805769878442569366 Pred 1 rokom

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Firefox will not connect

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect. Checks: I verified that my phone connects to my wireless; I ve… (ďalšie informácie)

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect.

Checks: I verified that my phone connects to my wireless; I verified that email is connecting; I verified that Chrome is connecting.

I did the following:

I refreshed Firefox -> Firefox will not connect I started Firefox in troubleshoot mode -> Firefox will not connect I uninstalled and then restarted my computer and then reinstalled -> Firefox will not connect

Further, the once working about:config update to reinstate compact menus has no effect (why not test for a mobile OS before expanding the menus...?) Regardless, this secondary for the moment.

What to next is a mystery to me. Firefox has become so troublesome that it is almost not worth it to continue fighting with it.

Otázku položil(a) r.j.dill Pred 2 rokmi

Na otázku odpovedal(a) FredMcD Pred 2 rokmi

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Audio no longer plays on website

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happ… (ďalšie informácie)

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happens when I click the hyperlinks on the page. The audio plays in Edge and Chrome. I've turned off Enhanced Tracking protection, and the pop-up blocker is off. Any help much appreciated!

Otázku položil(a) afwi2g Pred 1 rokom

Na otázku odpovedal(a) Dropa Pred 1 rokom

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Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (ďalšie informácie)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Otázku položil(a) Bazza43 Pred 2 rokmi

Na otázku odpovedal(a) Dropa Pred 2 rokmi

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Why does Firefox keep logging me out of the browser every time I exit?

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories. I love Firefox and have used it for quite a long time. However, recent… (ďalšie informácie)

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories.

I love Firefox and have used it for quite a long time. However, recently I have had multiple issues, most which have not been resolved. This issue however needs to get fixed because I cannot do this every time. For some reason, if I close the browser and open it again, my account has been disconected and it wants me to log in again. I did find a post regarding this from 10 months ago which a user stated the following:

"Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off."

I followed this hoping it would be the end of it but it still keeps on happening. If I can't get a solution to this, I will have to use another browser. I hate to think that will happen as no other browser has been as good a fit as Firefox but as I am sure you can imagine, this is getting to be too difficult of a process to do 10-20 times a day.

Thank you for reading and I hope someone has some sort of idea on how I might overcome this annoyance. Stay safe and healthy!

Otázku položil(a) Paul Sybrandy Pred 1 rokom

Posledná odpoveď od jscher2000 - Support Volunteer Pred 1 rokom

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what is going on???

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly in… (ďalšie informácie)

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly interrupted with ad's!!!!! What is with all the ad's? This problem has not existed until today. Please STOP this! And, No, I can not just wait a few seconds then click on "skip ads" because I am looking at videos on a computer screen while sitting away from the computer in a chair so constantly having to get up, walk to the computer, click on "skip ads", walk back to my chair is an annoyance! Just stop with all the ads!

Otázku položil(a) maryconstancelowery Pred 1 rokom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 rokom

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Firefox use what to choose folder in KDE Plasma?

I use firefox since I go to college. When I got some problems, I try to check firefox use what to pick folder? I use Manjaro Plasma. I find chrominum use kdialog. But fi… (ďalšie informácie)

I use firefox since I go to college. When I got some problems, I try to check firefox use what to pick folder? I use Manjaro Plasma. I find chrominum use kdialog. But firefox looks not though both use gtk3 as UI

Firefox choose folder got wrong when use a USB HDD

Otázku položil(a) kearney Pred 2 rokmi

Na otázku odpovedal(a) kearney Pred 1 rokom

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very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (ďalšie informácie)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Otázku položil(a) dimitri11 Pred 2 rokmi

Na otázku odpovedal(a) dimitri11 Pred 2 rokmi

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Are McAfee LiveSafe (on Windows 11) and Mozilla Firefox with Mozilla VPN (have and prefer) compatible?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11… (ďalšie informácie)

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

Otázku položil(a) mwhesapa Pred 2 rokmi

Na otázku odpovedal(a) Dropa Pred 2 rokmi

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coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (ďalšie informácie)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

Otázku položil(a) triff Pred 2 rokmi

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 rokmi