Zobrazenie otázok označených: Zobraziť všetky otázky
  • Archivované

Firefox will not start. I fresh installed. Tried opening with adminstrative status.

Yesterday I added Kaspersky antivirus. Now I can't start Firefox or Chrome. I'm having to use Microsoft Edge. I uninstalled Firefox and fresh installed. I disabled Kasper… (čítať viac)

Yesterday I added Kaspersky antivirus. Now I can't start Firefox or Chrome. I'm having to use Microsoft Edge. I uninstalled Firefox and fresh installed. I disabled Kaspersky and tried to start Firefox. I am running Windows 10 on a new Asus laptop. My daughter has a new laptop running Windows 10 and Kaspersky and she's not having a problem. I can't click on the "Automatically add" link because I'm in Edge. I can't start Firefox.

Asked by fortworthsandi Pred 4 rokmi

Last reply by FredMcD Pred 4 rokmi

  • Archivované

At Kaspersky's insistance I deleted a line of code not on their allowed list. What to do now--I can't reply to e-mails?

Kaspkersky said dsum.caslemedia.com is non valid or on the allowed list they have so I deleted it. Now cannot reply to any e-mail. Also they show b.scorecardresearch.com… (čítať viac)

Kaspkersky said dsum.caslemedia.com is non valid or on the allowed list they have so I deleted it. Now cannot reply to any e-mail. Also they show b.scorecardresearch.com not certified and several other lines in your code as questionable of authenticity. What should I do to get back to normal?

Asked by bobbiejune Pred 4 rokmi

Last reply by FredMcD Pred 4 rokmi

  • Archivované

I cannot use Firefox if Kaspersky is going to be disabled. Please immediately provide clear insrtuctions as to how to enable Kaspersky.

I need to know how to enable my Kaspersky in order to keep using Firefox. I do not want to wade through a bunch of articles, I just need a simple, clear, step-by-step pro… (čítať viac)

I need to know how to enable my Kaspersky in order to keep using Firefox. I do not want to wade through a bunch of articles, I just need a simple, clear, step-by-step process to do this.

Asked by JenniferNelsonGarcia Pred 4 rokmi

Last reply by FredMcD Pred 4 rokmi

  • Archivované

I use Firefox for internet, I use Kaspersky get msg they are not comp

I like to use Firefox for my internet and e-mails. I have Kaspersky Total Security on my computer. I keep getting a message that Kaspersky cannot connect. Also that Ka… (čítať viac)

I like to use Firefox for my internet and e-mails. I have Kaspersky Total Security on my computer. I keep getting a message that Kaspersky cannot connect. Also that Kaspersky has been cancelled. Kaspersky tells me everything is OK and have scanned my computer several times. Why doesn't Firefox work with Kaspersky?

Asked by marthahurley210 Pred 4 rokmi

Last reply by FredMcD Pred 4 rokmi

  • Archivované

I have just installed Firefox on Win 10 and keep getting this message each time I install ;Detected object (file) disinfected. from Kaspersky

Hi I have just installed Firefox on Win 10 and keep getting this message below each time I install from Kaspersky Total I have uninstalled and installed 4 times now and … (čítať viac)

Hi I have just installed Firefox on Win 10 and keep getting this message below each time I install from Kaspersky Total

I have uninstalled and installed 4 times now and keep getting the same

I have used Thunderbird for years and is great, I also have never had any problems with Firefox until I installed Win 10 from a clean drive

This is what I keep getting within a shrt few hours of installing it and then vanishes off my desktop and have to install again

13.06.2016 09.48.32;Detected object (file) disinfected.;C:\Users\Public\Desktop\Mozilla Firefox.lnk;Windows Explorer;C:\Users\Public\Desktop\Mozilla Firefox.lnk;06/13/2016 09:48:32;HEUR:Trojan.WinLNK.StartPage.gena

13.06.2016 09.48.32;Detected object (file) moved to Quarantine.;C:\Users\Public\Desktop\Mozilla Firefox.lnk;Windows Explorer;C:\Users\Public\Desktop\Mozilla Firefox.lnk;06/13/2016 09:48:32;HEUR:Trojan.WinLNK.StartPage.gena

How do I overcome this problem as I hate the Microsoft Edge in Win 10 ?

Cheers billa14

Asked by Bill Pred 4 rokmi

Last reply by FredMcD Pred 4 rokmi

  • Archivované

Firefox is terribly slow with Kaspersky Total Security 2016 on windows 10

When I installed Kaspersky Total Security 2016 on my windows 10 laptop, Firefox became extremely slow. It does not have acceptable performance at all! Without AV it works… (čítať viac)

When I installed Kaspersky Total Security 2016 on my windows 10 laptop, Firefox became extremely slow. It does not have acceptable performance at all! Without AV it works fine. Additionally, Chrome and the other browsers are all working properly. Of course, Kaspersky affects the overall performance of the machine, but it's acceptable. Except for Firefox... Which is unfortunate, because I'm a fan of it!

Asked by dimitris.zigos Pred 3 rokmi

Last reply by FredMcD Pred 3 rokmi

  • Archivované

Msg: "Windows can't access Firefox, may not have appropriate permissions" on personal computer

I just migrated from Norton Security to Kaspersky Labs for virus protection. I wasn't able to open Firefox, so I uninstalled it and downloaded a new copy. It worked for… (čítať viac)

I just migrated from Norton Security to Kaspersky Labs for virus protection. I wasn't able to open Firefox, so I uninstalled it and downloaded a new copy. It worked for about 10 minutes, but when attempting to reopen it, I got the following message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item". This is my personal computer, and I am the only user. I'm using Windows 10 as an OS. How do I remedy this?

By the way, this is being sent from my laptop since I can't access Firefox on my PC.

Thank you!

Asked by Wasyl3 Pred 3 rokmi

Last reply by FredMcD Pred 3 rokmi

  • Archivované

Firefox crashes

Hello, My mozilla browser has crashed and I can't open it. I've tried to uninstall and reinstall, but appears the same error window. I can not enter in the safe mode. The… (čítať viac)

Hello, My mozilla browser has crashed and I can't open it. I've tried to uninstall and reinstall, but appears the same error window. I can not enter in the safe mode.

The last crash id is: bp-a6fee088-9d15-4144-8d20-4177e2161107

Thank you.

Asked by kintobourne Pred 3 rokmi

Last reply by FredMcD Pred 3 rokmi

  • Archivované

A yellow banner is stoppinmg my Firefox how can I stop this

It appears just below the address bar and says it is due to Kaspersky Secure Protection - by the time I get there it has gone TODAY -it has interfered with my browling … (čítať viac)

It appears just below the address bar and says it is due to Kaspersky Secure Protection - by the time I get there it has gone TODAY -it has interfered with my browling abd ut us slowin g down my L\ptop and preventing me from getting into a chosen websid[te I run Kaspersky every year but this seems to be an extra and I do not want it

Asked by Patricia Pred 2 rokmi

Last reply by FredMcD Pred 2 rokmi

  • Archivované

How do you restore saved passwords?

I accidentally deleted all of my Firefox data when installing Kaspersky Free Antivirus. I was able sign back into my account, and then could restore my bookmarks. However… (čítať viac)

I accidentally deleted all of my Firefox data when installing Kaspersky Free Antivirus. I was able sign back into my account, and then could restore my bookmarks. However, none of my saved passwords are there, and I can't figure out how to get them back.

Asked by bp111 Pred 1 rokom

Last reply by Shadow110 Pred 1 rokom

  • Archivované

can't log in you said sent me an email nver got on any device

getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps gi… (čítať viac)

getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps giving me the runaround. claims my password was not correct. your site claims to have sent an email password reset to my email.. have not received on any device.. spam or otherwise.

Asked by michaelleecarter Pred 1 rokom

Last reply by FredMcD Pred 1 rokom

  • Archivované

Firefox Won't Start

I recently re-installed Kaspersky on my computer and now Firefox won't open, it was working fine before, there's no error message or anything. I've already been through t… (čítať viac)

I recently re-installed Kaspersky on my computer and now Firefox won't open, it was working fine before, there's no error message or anything. I've already been through the articles and nothing has helped, nothing related to firefox will open and uninstalling to re-install has proven to be nothing but a waste of time, does anyone have any suggestions I cannot keep using someone else's computer because of this

Asked by JEB4690 Pred 1 rokom

Last reply by cor-el Pred 1 rokom

  • Archivované

Why can't I get Kaspersky to update because Firefox is blocking it

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals bec… (čítať viac)

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals because I no longer use the email address I used when I started with Kaspersky 7 years ago. I see MANY OTHERS HAVE HAD THIS PROBLEM, BUT YOU DO NOT REVEAL THE SOLUTION. FIX THIS. mY COMPUTER IS IN REPAIR BECAUSE OF THIS CONFUSION.

i AM CONTACTING YOU FROM A PUBLIC LIBRARY

Asked by McKibbonAA Pred 4 rokmi

Last reply by cor-el Pred 4 rokmi

  • Archivované

certificate issue

" The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root … (čítať viac)

" The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported."

"(Error code: sec_error_unknown_issuer)"


what do i do with this error ??

Asked by 5mohsen5 Pred 4 rokmi

Last reply by jscher2000 Pred 4 rokmi

  • Archivované

Why do I get a message from Kaspersky everytime I want to login to facebook with Mozilla Firefox?

As soon as I log into facebook with Mozilla, I get a warning that there is malware on my account from Kaspersky. I have antivirus programs on my PC and don't need Kaspers… (čítať viac)

As soon as I log into facebook with Mozilla, I get a warning that there is malware on my account from Kaspersky. I have antivirus programs on my PC and don't need Kaspersky. I don't get it on other browsers, but I prefer Mozilla. Please advise me what to do.

Asked by Carinewiehahn Pred 4 rokmi

Last reply by cor-el Pred 4 rokmi

  • Archivované

cdn.socialannex.com/c/modulecheck.js is malicious, according to Kaspersky. Is there anything a user needs to do about this?

It only happens when I visit www.vitacost.com (thus far). I get a red box pop-up from Kaspersky indicating I should close this page (but Kaspersky blocks it anyways). No… (čítať viac)

It only happens when I visit www.vitacost.com (thus far). I get a red box pop-up from Kaspersky indicating I should close this page (but Kaspersky blocks it anyways). Not sure if there is anything I, a user, need to do with any of my Firefox settings or is this a bug with Firefox itself. All help is appreciated. Thank you.

Asked by kjon99fm Pred 2 rokmi

Last reply by Shadow110 Pred 2 rokmi

  • Archivované

Learned that Kaspersky internet security doesn't support firefox. can you tell me the reason, please. Kaspersky didn't have a satisfying answer.

After a last update of Firefox, Kasperksy told me, that firefox websites are not protected by this security software and they force me to use google chrome for to be prot… (čítať viac)

After a last update of Firefox, Kasperksy told me, that firefox websites are not protected by this security software and they force me to use google chrome for to be protected. But I want to use firefox because of its tracking protection and privacy sites. Is there any reason to bar Mozilla from protecting. In former times there was an add-on, which doesn't exist any longer.

Asked by babepa Pred 1 rokom

Last reply by Roland Tanglao Pred 1 rokom