Fórum podpory Firefox

Hi,

My partner has an issue with Google working within Firefox (FF). The problem started around 27 April 2022.

In short:

• • Both gMail and Google Drive keep saying “Ooops … the system encountered a problem (#2003) - Retrying in x s…” and “Not Connected”.
  • The above message may stop for a period and then gMail within FF fails to render its pages properly. Icons go missing. For example the check boxes to the left of the emails disappear while the remainder of the subject lines remains. Menu icons across the top of an open gMail document disappear (like Download, Report Spam and Delete icons ….). This seems to suggest a cache issue.
  • Search within FF using Google fails also. After entering search terms and pressing ENTER, nothing happens.

Note:

• The stand-alone Google Chrome environment works fine. So gMail, Google Docs, Sheets etc work OK in the stand-alone Google Chrome app.
• Duck Duck Go search works within the FF browser.
• I have noted that if I simply log into MY Google Account under Firefox on her PC the same problem occurs.
• If we log into my PC the problem is not apparent using either of our Google Accounts. So it appears to be an issue on her PC.

I have tried :

• Flushing the cache in FF for all time, including data. Then rebooted.
• We have followed your procedures under “Help” ie Runs a Firefox a tune up; used “Diagnose issues” and “cleared the startup cache”.
• Have run Sophos AND MalwareBytes across the whole laptop. No PUPs or malware detected.

I uninstalled FF using Revo Uninstaller which initially uses the standard FF uninstall exe then it scans the drive for removes all FF files and entries within the Registry; then I re-installed the latest version of FF. Rebooted. No luck here either. I assume there is some remnant file that remains on the hard disk as some settings are retained after a new install.

Hardware: Lenovo ThinkPad , model 20QFS00B00. OS: Windows 10 Pro, vers 10.0.19044 Build 19044, 64 bit Firefox browser: is up-to-date; vers 99.0.1 (64 bit)

I can't find any recent issues related to this specific problem. Please advise what to try next.

Of course I'm happy to provide additional info if required or work through different scenarios to isolate the issue(s).

Thanks in advance for any assistance, Steve Gee

I have at least one extension that has had a later version than what I have for days and firefox is not updating it even though everything is set to auto-update. i hate to have to uninstall/reinstall it since I will lose all the settings I have in place. Any ideas?

The developer says firefox is just waaay behind on extension updates and it isn't their fault.

I've been using Firefox since 2007, and I've had a love-hate connection with it at times. It is not uncommon for updates to wreak havoc on the system. I have to fix everything, and I don't want to use Firefox anymore. With the updates, it's changed a lot of the pages, even the ones that I use daily. I've tried everything to try to fix these problems. Please tell me how to straighten things up.

Hello . I hope you be fine. After reinstalling Windows, I installed Firefox and enabled Sync. My addons synced on firefox but my bookmarks didn't. I had very important bookmarks. I tried everything but my bookmarks didn't come back. Please help me to fix this big problem.

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

On the page: https://support.mozilla.org/en-US/kb/manage-downloads-preferences-using-downloads-menu#w_downloads-panel-automatically-opens it says: "Downloads panel automatically opens" "Every time you start a download, Firefox will automatically bring up the Downloads panel by default, . . . "

It never used to do that ! Having the Downloads panel drop down and just sit there covering a large part of the page every time I save a little picture is an extreme nuisance ! How do I prevent it from happening ? Please help ! Many thanks !

Recently pdf files I download are getting saved in my Downloads folder automatically. They are also opened in Adobe Reader as specified in settings. I don't know what version this started with but it didn't always happen. I don't want these files filling up my Downloads folder so how can I prevent this?

Some how Yahoo jumped in and displayed a yahoo Home page with no way of deleting it. I tried installing Firfox..But it became stuck half way..what should I do to get back to Firefox ?

When viewing email on Outlook in Firefox, there now appears a rectangular black box over part of every email. This does not occur when viewing Outlook emails on Chrome or Edge. I thought it might be because of my adblocker (Ublock Origin) so I turned it off, but the black rectangle still covers part of my messages (and I have Ublock on Chrome, too, with no problem viewing Outlook).

The rectangle covers only a portion of the messages. When I scroll the message, the black rectangle remains stationary and the message scrolls behind it, thus revealing the portion previously covered by the black rectangle (a different portion of the message becomes covered).

I tried to take a screenshot to show the black rectangle covering part of the message. Amazingly, even though the black rectangle is there when I take the screenshot, the screenshot itself does not display the black rectangle....instead the message appears in the screenshot without being partially covered by the black rectangle.

Hi,

I've upgraded to Firefox 99 (on Linux) and a website that works fine in Firefox 88 and Chromium 101 has stopped working for me - I can't get the log in form to show up.

This is in a standard window (as opposed to private) with all add ons disabled, Enhanced Tracking Protection switched off for the site and protection settings set to 'Custom' with everything switched off (and same with protection settings set to 'Standard').

The website is:

https://www.riverford.co.uk/

and then click on person icon in the top right corner.

I'm having similar problems with other websites, eg

https://www.ebi.ac.uk/interpro/

in a private window (but weirdly works fine in a standard window) - click on 'Example protein sequence' to fill in a sample sequence and then press 'Search'. In a standard window this works but in a private window the 'Search' button doesn't work. (If the search button does work for you, please delete the job afterwards by clicking on the rubbish bin/trashcan icon so as not waste their resources.)

When I right click Firefox in my taskbar I have a list of "recent" links show up. I have turned this off in about:config but they still show up. Any suggestions?

Anyone know how to lessen the time that this pointless thing occupies my screen? It's only 4 seconds but sometimes it's in the way. I'd be okay with eliminating altogether too. Thanks in advance.

I am sending tabs from Firefox mobile to Firefox desktop (Arch Linux) (on a regular base for years). All worked fine. After a new install two weeks ago the Firefox desktop receives the tabs and opens them as supposed. But after a day or three when I open Firefox desktop it opens all previous tabs again together with the newly sent tabs. I deleted the Firefox profile and installed from Firefox sync but the problem occurs. I deleted all devices in sync and added my 2 devices (desktop and mobile) again but it didn't work. Does anybody have a similar problem (and a solution)?

Hi,

In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser download and open with Firefox the PDF instead of only showing it in Firefox. When I set the "Open with firefox" by default in the parameters, Firefox will this time directly open the PDF in the browser instead of downloading it.

Are you aware of this bug ? Is there a solution ?

Thank you very much !

Hello,

When I select text in Firefox the selection is not highlighted. The selection itself does work (e.g. deleting a selected word) but is not visible. The problem occurs in all fields where text can be entered, so the URL space, the search field but also text field on a page like this one. The strange thing is that the problem also occurs in Thunderbird.

I am using Ubuntu 18.04.6 LTS, Firefox 99.0 and Thunderbird 91.8.1

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear my log in name or stop firefox from trying to fill it in for me.

This is a moan more than a question. About every six months or so my bookmark sidebar disappears because i have clicked Control and B without meaning to. And that is how to get it back again. Except, I never remember and search all over the page (View, Options etc) without finding how to get it back. So I eventually do a search for how to recover it and find all the archived guides from when other people had the same problem and the same question and ther same frustration. So my moan/quesion is this: why the blankety blank, doesn't Firefox add something into the menu (View or Options or somewhere) that says "Show toolbar permanently". Would save all this frsutration and irritation. The impression I get is that Mozilla thinks we should not want to have the menu on screen all the time. But that is the problem with users! We have our own way of doing things! Please!

After firefox update to 100.0 - i can't use any of my addons, and cant install new one. All my current updates appears in "disabled" status, and there's no "enable" button. I have many addons, so it's the global problem.

Also, i can't install any of updates from addons.mozilla.org, i get message "Installation aborted because the add-on appears to be corrupt". All addon xpi files are downloaded without problem using "save as", also, after clicking "install" on addons website i see download progress.

Please help to resolve this issue!