I have tried every way possible to fix this error none of the website work the only one that does is yahoo and they all say the same error If you usually connect to this …
I have tried every way possible to fix this error none of the website work the only one that does is yahoo and they all say the same error
If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.
www.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. (Error code: sec_error_unknown_issuer)
Hi, I have a spr532 card reader with a test smartcard with Firefox 50.1.0 on Ubuntu 16.04 up to date. I want to use the client certificate from the device to log in on a …
I have a spr532 card reader with a test smartcard with Firefox 50.1.0 on Ubuntu 16.04 up to date. I want to use the client certificate from the device to log in on a website that I am developing.
I also have a test certificate that I generated and it is not on the card. I can log in with the test certificate that I have but not with the one on the card. The problem is that in the "User identification request" page I cannot see the certificate from the smartcard. I can see my generated certificate but not the one on the smartcard. Firefox asks me for the pins for the smartcard (I have two certs on the card and they both have PINs). Firefox sees my certs from the smartcard in about:preferences#advanced > View Certificates > Your Certificates column. I have both the certs on the smartcard and the one I generated in that table. But when I try to log in, Firefox only shows me my generated cert and not the one from the smartcard.
What can I do? How can I debug this? This is a dev environment. I can change any configs on the server so I can decrypt the TLS session and see what is going on between my server and the browser.
PS: I tried to send this message with 2 other email accounts but I do not get the confirmation email.
I created a program which adds a certificate to Firefox to communicate with a websocket at localhost. To use it with https, I had to add a certificate to certificate stor…
I created a program which adds a certificate to Firefox to communicate with a websocket at localhost. To use it with https, I had to add a certificate to certificate stores, including the one Firefox uses. To Firefox, the command used:
certutil.exe -d [cert8.db path] -A -t "TCu,Cuw,Tuw" -n [name] -i [crt path]
Friday I noticed that it stopped working. I add, no issue reported. I use -L, the certificate is there. I even looked at Tools > Options > Advanced > Certificates, and it is there. But Firefox keep saying it's not trustable. Already closed and opened the browser.
I saw there was a update 13th June. Does it changed something about certificates part?
When using a corporate proxy via a .pac, why do I get an SEC_ERROR_UNKNOWN_ISSUER for every site outside the VPN?
Switching from Safari to Firefox, I wanted to use the same proxy settings. My first try was to use the system's settings, as it gets automatic proxy configuration from th…
Switching from Safari to Firefox, I wanted to use the same proxy settings. My first try was to use the system's settings, as it gets automatic proxy configuration from the right URL. This worked alright for Safari! On Firefox however, if I'm connected to the VPN I can access all websites in our VPN, but none outside, as I get the SEC_ERROR_UNKNOWN_ISSUER (can't always add an exception) As soon as I exit the VPN, firefox is "unable to find the proxy server".
I've tried all other kinds of ways to connect via that proxy - manually connecting, by URL in firefox or by automatically detecting, but nothing solves my problem. The automatic configuration shouldn't be the problem as it works fine for Safari and shouldn't be any different for Firefox.
I'd really appreciate any help on the subject.
unable establish a connection with following cipher suit "<Attr name="Ciphers" type="nstr" value="DHE:ECDHE:!SSLv3:TLSv1.2:!ADH:!aNULL:!AES128"/>"
duplicate of https://support.mozilla.org/en-US/questions/1213709 - locking unable establish a connection with a server with following cipher suite "<Attr name="Ciphers…
duplicate of https://support.mozilla.org/en-US/questions/1213709 - locking
unable establish a connection with a server with following cipher suite "<Attr name="Ciphers" type="nstr" value="DHE:ECDHE:!SSLv3:TLSv1.2:!ADH:!aNULL:!AES128"/>"
Tested server suite: All combination of DHE: ECDHE without SSL Tested browsers (successful): edge, Chrome
Firefox error: Secure Connection Failed
An error occurred during a connection to 10.57.108.132:10443. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.
Report errors like this to help Mozilla identify and block malicious sites
Type of connection: HTTPS
The issue is that Firefox is caching security certificates rather than loading them fresh. This doesn't become an issue until the cached security certificate expires, the…
The issue is that Firefox is caching security certificates rather than loading them fresh.
This doesn't become an issue until the cached security certificate expires, then the user faces the "this website is not secure" warning page. The user tries to reload the page multiple times and continues to get the same warning page, then they call me in a panic and say "my website is not loading because it is not secure!"
The solution is Ctrl+F5 and voila the website loads without issue.
However, this is definitely an "issue" and the issue isn't with the website or the lack of knowledge of the end user. End users should not need to know how to refresh their local cache of a website to resolve a security certificate expiring when it has already been renewed. Firefox should by default check for a new security certificate when the cached version has expired or at least that is what would appear to be the logical progression of local caching.
Unfortunately, I have been unable to find a way to report this issue to Firefox developers...so I am reporting it here in hopes that someone in the community has the ear of the development team and can point out this issue.
Thanks, Dr. Pat
I don’t know whether this is a problem with Microsoft office, firefox or my machine, I have already contacted apple support, and they said that it was not my machine. Whe…
I don’t know whether this is a problem with Microsoft office, firefox or my machine, I have already contacted apple support, and they said that it was not my machine. When I contacted Microsoft support, after describing the problem they ended the chat without saying anything. So this is what happened: I was at school. I tried to access my outlook email in firefox. I got an untrusted connection page. On the school wifi, since it restricts certain websites, you have to have a certificate installed in order to access secure (ones with lock icon) websites, I think so that the restrictor thing can see what webpage you are accessing. If it can’t read what you are accessing, it doesn’t let you access the page and you either get an access denied page, or on firefox a “this connection is untrusted” page. Earlier in the year I installed the certificate. for Firefox, I could click on a link that they gave us and it installed itself. for Chrome, I downloaded the certificate and imported it into my keychain. So when I got the connection untrusted page on firefox when trying to access a site that isn’t blocked, my school email, which is outlook/office365, since I had heard rumors about an updated version of the certificate, and having to install the new one, I decided to try reinstalling the certificate in firefox. So I used the wifi hotspot on my phone to go to my school email, the page that I couldn’t access before, I went to the school Sharepoint site for tech stuff, and clicked on the link to download the certificate. It said it was already installed. But it didn’t look like it was working on the school wifi, because I still couldn’t use the wifi to access outlook. So I tried to uninstall the certificate. since it said it was a certificate authority, I went into firefox advanced settings > certificates > certificate authorities and deleted the certificate called Bloxx. I might have forgotten a test here that I tried, but not anything else that I deleted. I found that it still wasn’t working. now I couldn’t access outlook at all. I tried uninstalling and reinstalling firefox. But the certificate I had deleted wasn’t there. I looked in my keychain, and I saw that there was no certificate called Bloxx in my system roots, but the other certificates I had seen in the firefox settings were there. When I got home, using time machine I backed up my computer so that anything I did from there on could be recovered. I hadn’t had any system backups before that. I saw on apple forums that I should try to reinstall the OS. I reinstalled OS X El Capitan. I can see the certificate I deleted is now there in firefox, but I am on the wifi at home which is not restricted at all, and I cannot access the office365, outlook, or any websites relating to that, even the products.office.com site. It says the connection is untrusted. However, on chrome, everything works.
i have a website http://gefest.rads-doi.org/index.php/login and cant enter in, got an error "Этот сайт использует сертификат SHA-1; рекомендуется использовать сертификаты…
i have a website http://gefest.rads-doi.org/index.php/login and cant enter in, got an error "Этот сайт использует сертификат SHA-1; рекомендуется использовать сертификаты с алгоритмами подписи, использующими более сильные хеш-функции, чем SHA-1.[Подробнее] mc.yandex.ru", and all other script stops work. But in firefox on linux it works correctly, what is the problem. And also oncontextmenu doent works as it has to. On many browsers it works normally, and on firefox it doesn,t how can i fix it?
Hello, I see that mistake via https://lenuar.com.ua/ but here are my SSL certificate details: https://decoder.link/sslchecker/lenuar.com.ua/443 As you see, OCSP Responder…
I see that mistake via https://lenuar.com.ua/ but here are my SSL certificate details: https://decoder.link/sslchecker/lenuar.com.ua/443 As you see, OCSP Responder returned "good" status for the end-entity certificate. So I have no idea what is the issue with this certificate and how to resolve it.
I cannot get to Citibank on FireFox. Chrome & Internet Explorer OK. This problen started about a week ago.
Typing in all variations of Citibank tells me that the server does not exist. I have been using Firefox for years to get to Citibank.
Hello all, my name is Zack Lloyd. and I use a Macbook Pro laptop, using Firefox 64, and I am not allowed to visit any AutoZone websites for some reason.... Every time I c…
Hello all, my name is Zack Lloyd. and I use a Macbook Pro laptop, using Firefox 64, and I am not allowed to visit any AutoZone websites for some reason.... Every time I click on any Google search results that are from AutoZone, or if I type autozone into the search bar, I am taken to the attached error page?? Has my IP been blocked by AutoZone, for some reason?? Am I never allowed to even visit one of their websites again, or is something wrong Please?? I have already gone into the browser setting menu, and disabled Proxy, but I am still banned from AutoZone websites, and am hoping someone can explain this to me.... Thanks in advance!!
I use clinxvault to contact my doctor but I get this error SEC_ERROR_REVOKED_CERTIFICATE how do I fix it?
Would like to continue to use Firefox. Now to get to clinxvault to talk to our doctor we I have to use Explorer. Help is appreciated.
I'm using firefox for windows 7. My firefox now has version 41.0.1. This problem, however, was happened in older versions too. When I visit https://www.google.com/, then …
I'm using firefox for windows 7. My firefox now has version 41.0.1. This problem, however, was happened in older versions too.
When I visit https://www.google.com/, then drop down the menu [Tools]-->[Page Info]-->click the [Security] icon-->click the [View Certificate] button. In the Cerftificate Viewer dialog, click the [Details] tab and it will show the Certificate Hierarchy tree. The tree shows like below:
GeoTrust Global CA <- Google Internet Authority G2 <- google.com
But when I use "openssl.exe s_client" command to test www.google.com:https, it shows below hierarchy:
Equifax Secure Certificate Authority <- GeoTrust Global CA <- Google Internet Authority G2 <- www.google.com
Does it mean that the certificate "GeoTrust Global CA" is still a intermediate certificate which is issued by Equifax but firefox think it is a root CA ?
I checked the public key of the certificates "GeoTrust Global CA" retrieved from both firefox and openssl, and they are the same as below:
BEGIN PUBLIC KEY-----
MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA2swYYzD99BcjGlZ+W988 bDjkcbd4kdS8odhM+KhDtgPpTSEHCIjaWC9mOSm9BXiLnTjoBbdqfnGk5sRgprDv gOSJKA+eJdbtg/OtppHHmMlCGDUUna2YRpIuT8rxh0PBFpVXLVDviS2Aelet8u5f a9IAjbkU+BQVNdnARqN7csiRv8lVK83Qlz6cJmTM386DGXHKTubU1XupGc1V3sjs 0l44U+VcT4wt/lAjNvxm5suOpDkZALeVAjmRCw7+OC7RHQWa9k0+bw8HHa8sHo9g OeL6NlMTOdReJivbPagUvTLrGAMoUgRx5aszPeE4uwc2hGKceeoWMPRfwCvocWvk +QIDAQAB
END PUBLIC KEY-----
Maybe this is a bug that firefox will miss the intermediate certificate when it encounter the circumstances like above.
Yeah, one of these topics again. Seeing how often this gets posted making a new thread was a last resort, but I'm at my wits end here. Two days ago Firefox (actually Wat…
Yeah, one of these topics again.
Seeing how often this gets posted making a new thread was a last resort, but I'm at my wits end here. Two days ago Firefox (actually Waterfox, but after testing Fire I seem to have the problem on both browsers) started returning a "Your connection is not secure" error on what seems to be every single https URL and I can't even add exceptions. This happened once before two weeks ago, but it fixed itself after a few hours. No idea what caused it or what fixed it. It does not affect other browsers, but strangely it does affect the Blizzard Battle.net app and does not allow it to connect to the internet (so I can't play anything).
I've spent the last two days digging through support threads trying every solution I could find. I'm not using Kaspersky (turned off all protection features in AVG and Windows just to be sure, didn't work and have since turned them back on), I've tried importing certificates from other browsers, I've reset my network settings, I've tried disabling all of my addons, I've tried changing Firefox proxy settings, I've tried a new Firefox profile, I've run system scans and registry fixes, I've tried safe mode, I've deleted Firefox's cert file, I've reset my system countless times, I've reset my router, I've even confirmed my date/time settings were correct. Nothing has worked so far. Is there anything I haven't tried?
Peer’s Certificate issuer is not recognized.
HTTP Strict Transport Security: false HTTP Public Key Pinning: true
MIIC4zCCAcugAwIBAgIRAKm8ETiNySk9HA4+VJnjuUMwDQYJKoZIhvcNAQELBQAw KjELMAkGA1UEBhMCRU4xGzAZBgNVBAMMEjE5MGM4MmMxOWFiNDZhNDAgMjAeFw0x NzA4MTUxNjA0MDBaFw0xNzExMDcxNjA0MDBaMGgxCzAJBgNVBAYTAlVTMRMwEQYD VQQIDApDYWxpZm9ybmlhMRYwFAYDVQQHDA1Nb3VudGFpbiBWaWV3MRMwEQYDVQQK DApHb29nbGUgSW5jMRcwFQYDVQQDDA53d3cuZ29vZ2xlLmNvbTCBnzANBgkqhkiG 9w0BAQEFAAOBjQAwgYkCgYEAwWhyT4acv2vC2P8a57MRH0LyAD1zltYPzHFQtvK6 xwxwO61aLb8itMXQQSx8aW4nH3F1ab0UquNrgyDD4IZtR9U2Vm4CoCVUuhzZRvqI Rzb3UrCVasYgCirBnK4NevDKe2rfT4XUL6eFmy8L6Oklx9qjL/5n4qTnCWtW10Wj Og0CAwEAAaNKMEgwGQYDVR0RBBIwEIIOd3d3Lmdvb2dsZS5jb20wDAYDVR0TAQH/ BAIwADAdBgNVHSUEFjAUBggrBgEFBQcDAQYIKwYBBQUHAwIwDQYJKoZIhvcNAQEL BQADggEBAKGs/qQ5Pbb0+BL7nPF+EMFGH/6qVteQ8DcMaXJ1c7RKqdNxnel7F3oP T+bz9ma0Pf7yCrhjhVRZWJytazsbSHDVizltwdMA7+HzmNv5z113khJW7RdPKFAj 2t9RWV5PhXBGTTn5PvroVp888lPMtRtvMJS5udle3cjcFWlKsBSAoEKTH4eCra1o hbS6kmVYbWBFXaXa7RaGzLale6N/4qI/CUoJoRJAXKnoMMGhA2JwkRBrt+pI+wVq n2GYfbOA72k2N4LG/fdndZTwugSfUYbKnLnx9BDbe4twG3njNrl26acNZ4ikVEuj YGdt9h6q+ZLUfhwXk6e7YsAEtkXr4So=
Peer’s Certificate issuer is not recognized.
HTTP Strict Transport Security: false HTTP Public Key Pinning: false
MIIDjTCCAnWgAwIBAgIRAMqhxAyYotgVaDQJGzzOpBUwDQYJKoZIhvcNAQELBQAw KjELMAkGA1UEBhMCRU4xGzAZBgNVBAMMEjE5MGM4MmMxOWFiNDZhNDAgMjAeFw0x NjExMDkwMDAwMDBaFw0xODExMTQxMjAwMDBaMIIBAjEdMBsGA1UEDwwUUHJpdmF0 ZSBPcmdhbml6YXRpb24xEzARBgsrBgEEAYI3PAIBAxMCVVMxGzAZBgsrBgEEAYI3 PAIBAhMKQ2FsaWZvcm5pYTERMA8GA1UEBRMIQzI3NTkyMDgxHjAcBgNVBAkTFTY1 MCBDYXN0cm8gU3QgU3RlIDMwMDEOMAwGA1UEERMFOTQwNDExCzAJBgNVBAYTAlVT MRMwEQYDVQQIEwpDYWxpZm9ybmlhMRYwFAYDVQQHEw1Nb3VudGFpbiBWaWV3MRww GgYDVQQKExNNb3ppbGxhIENvcnBvcmF0aW9uMRQwEgYDVQQDEwttb3ppbGxhLm9y ZzCBnzANBgkqhkiG9w0BAQEFAAOBjQAwgYkCgYEA1+ZJvmO2xcMjNDoz/BT5jOuc 53HsRHhw1kNlE3MzHWvCQTKjaBW0uvm5P8ge6NnU1YdEvNXLZRLnVTClz5ZxdNMA /G9CTw2Y665My/BLVqrUWVhWg0oC4txGIGWFM36OdSnFOsTZ2GWkdoG3RKT/qRO8 EukAHjRWF/j5ZZgn8YUCAwEAAaNYMFYwJwYDVR0RBCAwHoILbW96aWxsYS5vcmeC D3d3dy5tb3ppbGxhLm9yZzAMBgNVHRMBAf8EAjAAMB0GA1UdJQQWMBQGCCsGAQUF BwMBBggrBgEFBQcDAjANBgkqhkiG9w0BAQsFAAOCAQEAyu7s3kwFqIHFWTTN9sVv c1RHaKCCi000M9n8fxuAg8s3QumPEpuW28vT0Qa1/yIG2zKhGlM5pQeqSuFoaT0d vUXm6ypXXvLpLe7vDEfmrgyzo+nH4sNk+rdp2sujOCwLwgPYUI+BtQA3ldeH7FR9 XzTnVJaveWzZ5N9OqFYkfvL0Kbl34HH6F6esMD22zXrfEtP/aKYnLDhIkcN3d1Wz vbl6RPlC2ObM/dOiiVXYdmjUIGTJbQt2486klYHXse4mpDFlj8UVafFOJwfMEBNm QPWzJZwR2UrGTKRKgM1G+m3gV4dN9GSBAwTXfatey/xI+LzyZo7luPuyLe2J07LO bw==
Peer’s Certificate issuer is not recognized.
HTTP Strict Transport Security: true HTTP Public Key Pinning: true
MIIDpTCCAo2gAwIBAgIRAJ3Y95mfyPRGAhjp4VURxgkwDQYJKoZIhvcNAQELBQAw KjELMAkGA1UEBhMCRU4xGzAZBgNVBAMMEjE5MGM4MmMxOWFiNDZhNDAgMjAeFw0x NTA1MjAwMDAwMDBaFw0xODA1MjQxMjAwMDBaMIGFMQswCQYDVQQGEwJVUzELMAkG A1UECBMCQ0ExFjAUBgNVBAcTDVNhbiBGcmFuY2lzY28xFjAUBgNVBAoTDVR3aXR0 ZXIsIEluYy4xGTAXBgNVBAsTEFR3aXR0ZXIgU2VjdXJpdHkxHjAcBgNVBAMTFXR3 ZWV0ZGVjay50d2l0dGVyLmNvbTCBnzANBgkqhkiG9w0BAQEFAAOBjQAwgYkCgYEA yviGfBEk5QwMrKWRjeT4/bkUg+nwRXj2WhyIMEujDnVLTLG8raY9gyygyvFcpo9z i6t6+BncW+2bIhQde5PMnSLkFyk3qdOLlX5ZZVxsZCB10XndYGbCkOAyLw2/13I+ jOEB6YFxhnrUGx2RhvgrmMCzuTk7FvbRzAiJrmf12GMCAwEAAaOB7TCB6jCBugYD VR0RBIGyMIGvghV0d2VldGRlY2sudHdpdHRlci5jb22CDXR3ZWV0ZGVjay5jb22C EXd3dy50d2VldGRlY2suY29tghF3ZWIudHdlZXRkZWNrLmNvbYIRYXBpLnR3ZWV0 ZGVjay5jb22CF2Rvd25sb2Fkcy50d2VldGRlY2suY29tghF0ZGFwaS50d2l0dGVy LmNvbYIOdGQudHdpdHRlci5jb22CEmJsb2cudHdlZXRkZWNrLmNvbTAMBgNVHRMB Af8EAjAAMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggrBgEFBQcDAjANBgkqhkiG9w0B AQsFAAOCAQEAJBZPSGGy1MVwJAQmYkX/nCkkbhHMxNI0c9Hf20PnPaHErEPQwbVJ obdeGaT06BfXKBqyIwn0wgGWPlyQkc6JI4Tilb/Sw1k74W3gl8ips6yCbaoouVFC T9XwL1cB25TedHzqCMBzr7JpLaT3HxFmE8SNJpel8/HuZwDygl3bmcxvkcTophiE qgDBcTAlvukgQOWlF5ihBs3sdw6j9gjDc/MaediuNr2MZQk5ZmwTMS50S8F4giGd aJr9sUF5z6hOh1BaqKFGvBgsGr8u8iX7xNkCqGZR/PQikAgbnYre8gtg+ek8JcPW WGRXkpIv/9Vd6POiSW/l9fX9v/HNP63b/A==
Hi, I own the following website: http://antarkia.training It is a private site of my business where we use an e-Learning platform named Moodle. For years, I've used Firef…
I own the following website: http://antarkia.training
It is a private site of my business where we use an e-Learning platform named Moodle.
For years, I've used Firefox to acces it, including today in the morning.
But some hours later, I can't acces it, because Firefox "thinks" it is using a secure connection (https), and it is not "well configured".
When I check the error information, I find this (I'm translating from Spanish):
The domain https://training.uwpd.wisc.edu/ also uses a Moodle platform, that I checked some days ago.
If I add the exception to Firefox, instead of seeing the "antarkia.training" Moodle webpage, I see the "training.uwpd.wisc.edu" Moodle webpage.
I've cleared the cache, cookies, etc., as well as all the exceptions I've created in Firefox, through the advanced options of the configuration (preferences) area.
Any suggestions will be appreciated.
PS If I usea another browser (Google Chrome, Opera, SeaMonkey), everything works well).
I get the following message when I log into the Apple Communities site: Blocked by Content Security Policy This page has a content security policy that prevents it from b…
I get the following message when I log into the Apple Communities site:
Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.
Is this to do with my settings or Mozilla's?
I tried to make a purchase and during one of the redirects Firefox reported that it was unable to establish safe negotiation (error code: SSL_ERROR_UNSAFE_NEGOTIATION). T…
I tried to make a purchase and during one of the redirects Firefox reported that it was unable to establish safe negotiation (error code: SSL_ERROR_UNSAFE_NEGOTIATION). The site that had the problem is https://secure5.arcot.com/ . I have security.ssl.require_safe_negotiation set to true. However, if I set it to false and go to that site, Firefox reports that it uses "TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384, 256 bit keys, TLS 1.2". I am not an expert in ciphers/TLS but the version seems sufficiently new.
I would like to report the problem but I need to know whom to report it. So far, it seems like a Firefox bug. However, I am not a security expect and, perhaps, the site is using a different obsolete SSL version to negotiate. How can I determine what exactly caused the failure?
I'm getting this error message for the past month - You don't have permission to access "http://mysynchrony.com/index.html?" on this server. Reference #18.202b
This problem started a little over a month ago. I have no problem with the site when I use Internet Explorer 11.0.56.
Starting today whenever I try to open google or other website, i got this error : "You must log in to this network before you can access the Internet. This site uses HTTP…
Starting today whenever I try to open google or other website, i got this error : "You must log in to this network before you can access the Internet. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate."
when i click Advanced, the following message shows : "www.google.com uses an invalid security certificate. The certificate is not trusted because it is self-signed. Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT" (image attached : image1)
I try this solution : https://support.mozilla.org/en-US/questions/1116116 which is shows something like this (image2)
i try to find program BrowserSafe as the post suggest but there's none. I use windows 7 and this is the first time i experience this problem