Fórum podpory Firefox

Hello everyone, since my recent update on Mac OS Sonoma 14.0, my Firefox 119.0 (64-bit) bookmarks are becoming irresponsive.

When I hover over any bookmark in my Firefox side bar, it suddenly becomes invisible, and sometimes its entire folder disappear from the side bar from where it has previously been saved, as well as any next bookmark in the same folder. Yet it is still in the bookmark folder, but i have to relaunch Firefox to find it again!

Here are enclosed 2 screen captures. See the section called "A LIRE PRIO 2023-10" just below "00 sources" when I initially opened it on my side bar, it was visible, and when I clicked on any of the bookmarks saved in the folder "01 A LIRE PRIO 2023-10", the entire folder "01 A LIRE PRIO 2023-10" disappeared!

Yet if I go into my Firefox folder, it is still there. If i click on the next folder (from the lateral bar), it will disappear again!

Does anyone have had the same problem and found a solution?

Will appreciate as I had to move to google but does not enjoy it in the same way as Firefox (been on it since 2012!).

Thanking you all in anticipation.

Michael

Hi Support Team,

I had a Firefox old & important data (Bookmarks, password..) in non-functioning old PC, but Hard disk has with old folders. Could you please help me to retrieve old data into new PC Firefox browser from hard disk or another method.

Thanks Oshada

Why does my tool bar disappear after typing in website in search bar? Book marks appear when I open a new window, however as soon as I type something in the search bar or click on a website the book marks disappear. I have to open a new window for them to reappear again. I didn't change any settings, it happened on it's own. I've added a screen shot for when I open a new window (book marks appear) and a screen shot for when I've typed something in the search bar (book marks disappear). Thank you!

I recently uninstalled Firefox and reinstalled it directly from the microsoft store as it was very slow (probably due to not being updated) and I am sad to see all my bookmarks and important information is gone. Is there any way I can restore it? Thank you in advance.

I just built a new computer with all new parts and Windows 11. The old one is disassembled. I realized afterwards that I had forgotten to save the bookmarks and passwords into the formats that make importing easy. So I have the original hard drive where Firefox was located on (with Windows 10). Is there a way to copy/paste/import any folders and/or files from the original hard drive to the one on the new computer to transfer the bookmarks and/or passwords?

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro.

Had to reinstall my pc over consistent error messages (thank you windows 10 for being the same pos system), and now all my bookmarks are gone, the bookmark backup folder is also empty, I have two years worth of personal and business related sites saved that will cripple me financially and mentally if I can't get them back.

Reaching out to Sync to try that, but looking for any kind of alternative fix here to recover the bookmarks.

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in the "bookmarkbackups" folder. I tried to just replace the bookmark file in the new install (how I previously transfered them), but I can't find the files in the latest V.120 version. Any suggestions on how I can do it?

Thanks

Peter

What has happened to all of my Task Bar / Tool Bar? As of today, Sunday Nov. 26th, everything is gone. In addition the browser itself looks "different" some how.

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that Firefox did today with the single web address for all my bookmarks. Firefox was updated to version 120 on 11/21/2023.

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new computer, and my zero bookmarks from the new computer have replaced all of the bookmarks that I had in my old browser. This is a bookmark file that has successfully followed me through multiple computers and even my ios devices. And now it seems to be completely gone. I've looked at the places.sqlite files, and the largest one is 20MB and is in my current default profile, but it is dated today. That makes no sense because I do not have any bookmarks on this older computer, and my new computer doesn't have any either. The bookmarks have also been completely deleted from my iPad, but miraculously are still on my iPhone (evidently I had signed out of Firefox for iPhone at some point so they do exist somewhere.) The thought of trying to rebuild my bookmarks is nauseating. My only thought is to sign out of the browser on all devices, then sign back in and sync on the phone. Would that repopulate the main file with what's on my phone? Any other ideas?