Fórum podpory Firefox

Good morning:

When I click on Help and then About Firefox I see the message 'Checking for updates' and then I get 'Failed to check for updates'

I have manually installed FF 115.2.1 and know 115.3.0 is available. Using Win10 and FireFox is on a portable USB stick

Attached are a screen shot and the Enterprise Policies.

What am I missing?

thanks Norbert

Very upset...FF update took some info but lost years of info (history, book marks, cookies etc) AND DOES NOT WORK!

I have updated before no problem with transfer of emails, folders, address books, settings, history, cookies etc BUT THIS LATEST UPDATE HAS LOST ME SO much information AND IT DOES NOT WORK AT ALL. Program opens but does nothing except greying out with (not responding) and closes. Done reinstall twice an with no applications running. Kindly send me 10 year old version so I can roll back to something that works. Regards Rick

Have been fighting to get back to square one after an overly enthusiastic VPN system screwed up my browsers. Not just Firefox.

I needed to do a clean install. So I followed the instructions to delete the appdata/mozilla/firefox directory.

I don't want stuff to look the way it was before the install. I just want to try to put things back together to my liking.

Is it stored somewhere else? Is the existence of a backup known?

Why can't there just be a question: "Clean install or Refresh?"

It should not be this hard