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Websites

There at least 3 websites now that I cannot open, straighttalk.com, kbb.com, and redbox.com. Last month I could open these websites, before that I could not, now I canno… (ďalšie informácie)

There at least 3 websites now that I cannot open, straighttalk.com, kbb.com, and redbox.com. Last month I could open these websites, before that I could not, now I cannot again. I have had this problem for months. I have emptied my cache, I keep firefox up to date, and I have restarted my computer and browser multiple times. This is the error message I get from straighttalk.com:

Access denied Error 15 www.straighttalk.com 2023-06-26 13:48:00 UTC

This is the error message I get from kbb.com Access Denied You don't have permission to access "http://www.kbb.com/" on this server.

This is the error message I get from redbox.com 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Any help would be greatly appreciated. Thank you Nicki

Otázku položil(a) Nicki Z. Pred 1 rokom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 rokom

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HOW DOES A CUSTOMER GET HELP WHEN THE ACCOUNT EMAIL IS WRONG??? WE DO NOT AGREE ON PRIMARY ACCOUNT THEREFORE i cannot get into firefox!!!!!

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any c… (ďalšie informácie)

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any customer -- GET HELP TO FIX THE PRIMARY ACCOUNT???????

CANNOT DO ANYTHING BECAUSE FIREFOX AND I DO NOT AGREE ON THE PRIMARY ACCOUNT. NO WAY TO ACCESS MY ACCOUNT. FEELING LIKE TOTALLY REMOVING ALL FIREFOX INFO, PROGRAMS, ETC AND DUMPING THIS WHOLE MOZILLA MESS.

I really do not understand how Firefox has survived so long with NO CUSTOMER SERVICE!!!

CANNOT ACCESS ACCOUNT. CANNOT CHANGE ANYTHING. CANNOT SPEAK TO ANYONE AT MOZILLA TO FIND OUT HOW TO ACCESS MY ACCOUNT.

DAMNED GOOD THING I AM NOT NOT NOT PAYING ANYTHING FOR THIS CURRENT PIECE OF CRAP!

Maybe a gun to the computer would be the best way to eliminate the Firefox problems -- seems that way. Then on my new computer I can STAY AWAY FROM EVERYTHING FIREFOX OR MOZILLA. STUPID WAY TO TAKE CARE OF YOUR CUSTOMERS -- Oh, maybe that's my problem. I am NOT A CUSTOMER cause I don't pay you.

We are all just stupid flunkies to stay with such a dumb set up for so long (like the beginning of time).

GOOD BYE, FAREWELL, GOODNIGHT.

Otázku položil(a) Cats2 Pred 1 rokom

Posledná odpoveď od Paul Pred 1 rokom

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Image search on Google constantly cause tab crash!

Hello everybody, since the last two updates Firefox started tab-crashing everytime I enter search terms on Google and then I click on "Images" Previous versions of Fire… (ďalšie informácie)

Hello everybody,

since the last two updates Firefox started tab-crashing everytime I enter search terms on Google and then I click on "Images" Previous versions of Firefox had no problems at all.

I'm running Linux-Ubuntu 16.04

For example:

1. I "insert nut M6" in the google search-bar 2. Google shows me mixed image and text contents 3. I click on the "Images" button of Google 4. A collection of images appears for a fraction of a second, but immediately after.... 5. ....boom! Tab crashed message (see attached screenshot)

Any clue? Giulio - Munich/Germany


Name Firefox Version 114.0.2 Build ID 20230619081400 Distribution ID canonical User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/114.0 OS Linux 4.4.0-210-generic #242-Ubuntu SMP Fri Apr 16 09:57:56 UTC 2021 OS Theme Greybird / Adwaita Application Binary /usr/lib/firefox/firefox

Otázku položil(a) giulio.buccini Pred 1 rokom

Na otázku odpovedal(a) giulio.buccini Pred 1 rokom

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I am getting pop-up messages that Firefox crashed, but Firefox is not even running

I am getting repeated pop-up windows that say that Firefox has crashed, but Firefox is not running on my system. It is not in the Startups and I rarely use it. Windows … (ďalšie informácie)

I am getting repeated pop-up windows that say that Firefox has crashed, but Firefox is not running on my system. It is not in the Startups and I rarely use it.

Windows 10 Firefox v110.0

Is this malicious not related to Firefox? Does Firefox have a background task that is not visible on Task Manager? Or what?

Details:

AdapterDeviceID: 0x1f82 AdapterDriverVersion: 31.0.15.1694 AdapterSubsysID: 11573842 AdapterVendorID: 0x10de Add-ons: %7B242af0bb-db11-4734-b7a0-61cb8a9b20fb%7D:2.5.3,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:110.0.0,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.3,amazondotcom%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.2,bing%40search.mozilla.org:1.4,ddg%40search.mozilla.org:1.3,ebay%40search.mozilla.org:1.4,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 7892074496 AvailablePhysicalMemory: 11065737216 AvailableVirtualMemory: 138531183984640 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20230214051806 CPUMicrocodeVersion: 0xcc ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1677810693 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true ExperimentalFeatures: devtools.inspector.compatibility.enabled GPUProcessLaunchCount: 1 GPUProcessStatus: Destroyed GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1677733484 LauncherProcessState: 0 ModuleSignatureInfo: {"Malwarebytes Inc.":["mbae64.dll"],"Microsoft Corporation":["VCRUNTIME140_1.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["bcrypt.dll","clbcatq.dll","cfgmgr32.dll","setupapi.dll","linkinfo.dll","explorerframe.dll","ktmw32.dll","dataexchange.dll","twinapi.dll","ondemandconnroutehelper.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","Windows.UI.Immersive.dll","Windows.Security.Integrity.dll","icm32.dll","wscapi.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","BCP47mrm.dll","NapiNSP.dll","Bcp47Langs.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","dbgcore.dll","iertutil.dll","wsock32.dll","srvcli.dll","urlmon.dll","webauthn.dll","wininet.dll","msxml6.dll","dbghelp.dll","FWPUCLNT.DLL","OneCoreUAPCommonProxyStub.dll","rasadhlp.dll","winmm.dll","ColorAdapterClient.dll","mscms.dll","winhttp.dll","cryptnet.dll","MMDevAPI.dll","AudioSes.dll","WindowManagementAPI.dll","winnsi.dll","npmproxy.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","avrt.dll","version.dll","twinapi.appcore.dll","netprofm.dll","taskschd.dll","nlaapi.dll","propsys.dll","wtsapi32.dll","d3d11.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","gpapi.dll","dxgi.dll","winsta.dll","rsaenh.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptbase.dll","cryptsp.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","ucrtbase.dll","bcryptPrimitives.dll","gdi32full.dll","crypt32.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","wintrust.dll","kernel32.dll","gdi32.dll","nsi.dll","imagehlp.dll","shlwapi.dll","ole32.dll","user32.dll","combase.dll","psapi.dll","ws2_32.dll","SHCore.dll","msctf.dll","imm32.dll","advapi32.dll","shell32.dll","rpcrt4.dll","msvcrt.dll","sechost.dll","oleaut32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","freebl3.dll","nssckbi.dll","mozglue.dll","osclientcerts.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread. Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1555 ShutdownProgress: xpcom-shutdown-threads StartupCrash: 0 StartupTime: 1677810589 SubmittedFrom: Client SystemMemoryUsePercentage: 67 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20230214051806","version":"110.0","vendor":"Mozilla","displayVersion":"110.0","platformVersion":"110.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32686,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":12,"cores":6,"vendor":"GenuineIntel","name":"Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz","family":6,"model":165,"stepping":3,"l2cacheKB":256,"l3cacheKB":12288,"speedMHz":2904,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2020,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":2604},"hdd":{"binary":{"model":"SanDisk SDSSDA960G","revision":"Z33130RL","type":"SSD"},"profile":{"model":"SanDisk SDSSDA960G","revision":"Z33130RL","type":"SSD"},"system":{"model":"SanDisk SDSSDA960G","revision":"Z33130RL","type":"SSD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce GTX 1650","vendorID":"0x10de","deviceID":"0x1f82","subsysID":"11573842","RAM":4096,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumd.dll","driverVendor":null,"driverVersion":"31.0.15.1694","driverDate":"7-21-2022","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Malwarebytes"],"antispyware":null,"firewall":["Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","en-AI","en-AG","en-BB","en-BS","en-AT","en-AU","en-AS"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"browser.urlbar.suggest.bestmatch":true,"media.gmp-gmpopenh264.lastInstallStart":1662648115,"media.gmp-gmpopenh264.lastDownload":1662648116,"media.gmp-gmpopenh264.lastUpdate":1662648116,"media.gmp-manager.lastCheck":1662649175,"media.gmp-manager.lastEmptyCheck":1662649175,"network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true,"nimbus.qa.pref-1":"default","nimbus.qa.pref-2":"default"},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","dltoken":"e8909185-0f90-4917-ac83-16816f33e783","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com","ua":"chrome","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-1-d","defaultSearchEngineData":{"loadPath":"[addon]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-d&q="}},"profile":{"creationDate":18943,"firstUseDate":18943},"addons":{"activeAddons":{"{242af0bb-db11-4734-b7a0-61cb8a9b20fb}":{"version":"2.5.3","scope":1,"type":"extension","updateDay":19243,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"The fastest and safest web browsing experience.","name":"Malwarebytes Browser Guard","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18982,"signedState":2},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19418,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19418,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19268,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"webcompat@mozilla.org":{"version":"110.0.0","scope":1,"type":"extension","updateDay":19418,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18943,"updateDay":18943},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2449.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"pin-to-taskbar-fox-doodle-en":{"branch":"control","type":"nimbus-nimbus","enrollmentId":"927742a7-306f-4e56-a8c1-a16e69b46756"},"pocket-newtab-spocs-cache-rollout":{"branch":"rollout","type":"nimbus-rollout","enrollmentId":"c15a4165-45af-48d4-962e-2698d2f1fb9f"},"new-tab-interactions-aa-test":{"branch":"treatment-a","type":"nimbus-nimbus","enrollmentId":"e8b8cf53-1ede-44cc-9637-b5ff6e263bc3"},"bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"81f55a94-9ffe-4708-9559-b666da5b98b2"}}} Throttleable: 1 TotalPageFile: 58525270016 TotalPhysicalMemory: 34273705984 TotalVirtualMemory: 140737488224256 URL: about:home UptimeTS: 1036.74905 Vendor: Mozilla Version: 110.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

XPCOMSpinEventLoopStack: default: nsThread::Shutdown: BitsCommander useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Otázku položil(a) firefox2241 Pred 2 rokmi

Na otázku odpovedal(a) firefox2241 Pred 2 rokmi

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Just starting getting PR_CONNECT_RESET_ERROR on xfinity websites

For about a week or so, I am unable to log in to xfinity website, and only the xfinity website using Firefox. I can log in fine using Microsoft Edge. I have tried clearin… (ďalšie informácie)

For about a week or so, I am unable to log in to xfinity website, and only the xfinity website using Firefox. I can log in fine using Microsoft Edge. I have tried clearing the cache and turning off Microsoft Defender firewall. I don't use any third party security software - just Microsoft Defender. I also don't use a VPN. I didn't add any new software in the last month, only usual updates from Microsoft and Firefox.

What can I do to fix this?

Otázku položil(a) George Pred 1 rokom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 rokom

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Firefox refuses to open completely

I have gone through basically all of the troubleshooting and fixes possible to get firefox to start. I uninstalled firefox completely including the profile folders from b… (ďalšie informácie)

I have gone through basically all of the troubleshooting and fixes possible to get firefox to start. I uninstalled firefox completely including the profile folders from both the local and roaming locations, I've tried starting in safe mode/troubleshooting mode. All it does when I try opening is flash the window for half a second. In task manager it pops up for half a second, I can't even check the properties, cancel the process tree, etc. Even worse: there is no crash reports/files.

Otázku položil(a) MM Pred 1 rokom

Na otázku odpovedal(a) MM Pred 1 rokom

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F5 page refresh does not auto-scroll to top of page

I view a page, for example, news.yahoo.com. I usually scroll down a way, possibly to the bottom. I step away, and when I come back I want to refresh the page. Up until ab… (ďalšie informácie)

I view a page, for example, news.yahoo.com. I usually scroll down a way, possibly to the bottom. I step away, and when I come back I want to refresh the page. Up until about two weeks ago, when I press F5 to refresh the page, it would automatically scroll back to the top of the page. Now it seems to go to (maybe) a percentage of the page based on where it was last scrolled. I then have to manually scroll back to the top to see the latest headlines. Was Firefox behavior changed? Is there a setting to control page refresh behavior?

Otázku položil(a) pwrgreg007 Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

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Firefox only downloads PDF successfully first time after cache clear

I'm developing a PHP Symfony based website powered by nginx-full 1.18.0-6ubuntu14.4, one of the functions is to allow people to download a PDF invoice. When it fails Fir… (ďalšie informácie)

I'm developing a PHP Symfony based website powered by nginx-full 1.18.0-6ubuntu14.4, one of the functions is to allow people to download a PDF invoice.

When it fails Firefox shows an alert "Downloading (Failed) The browser application closed unexpectedly."

On my linux desktop; when I use Chromium 114.0.5735.198 this functions works 100% of the time. when I use Firefox 114.0.2 (64-bit) the PDF download only works ONCE after that the download never completes and I'm left with a partial/corrupted 75.7KiB file named filename.Br-neZWO.pdf.part etc.

I have discovered that if I clear the firefox cache I can perform one successful download again. or I can restart Nginx and again Firefox will perform one successful download again.

I've tried altering many Nginx settings, cache, gzip, sendfile etc with no effect. It might be Nginx related but it does not effect Chrome at all which is why I've started this ticket.

Any help in debugging this would be greatly appreciated.

Otázku položil(a) brendan8 Pred 1 rokom

Na otázku odpovedal(a) brendan8 Pred 1 rokom

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Firefox on iphone is frozen with pop-up that says "your apple iphone is severely damaged"

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete… (ďalšie informácie)

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

Otázku položil(a) Gitana Pred 1 rokom

Na otázku odpovedal(a) Gitana Pred 1 rokom

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Images and redered graphics are fuzzy until you zoom in

For a while now (can't remember when it started) rendered graphics and text on FF is fuzzy. Examples of this can be see on Google maps, Miro, Powerpoint etc. On Chrome, E… (ďalšie informácie)

For a while now (can't remember when it started) rendered graphics and text on FF is fuzzy. Examples of this can be see on Google maps, Miro, Powerpoint etc. On Chrome, Edge etc the rendering is sharp at all zoom levels but in FF its fuzzy until you zoom in.

Viewing on a 4k monitor, running 115.0.2 (64-bit), using the Windows store install Hardware acceleration is turned on. Tested on multiple PCs, all Windows 11

Attached images which shows the comparison between Firefox and Edge Both browser windows are the same size and the default zoom (100%) Examples attached are for Miro and Powerpoint

Otázku položil(a) shashankkaul Pred 1 rokom

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Cannot use Google sign-in in third-party websites

I recently started experiencing errors for logging into third-party websites that use Google sign-in. On one site (coches.net), I have the sign-in popup loop for like 3… (ďalšie informácie)

I recently started experiencing errors for logging into third-party websites that use Google sign-in.

On one site (coches.net), I have the sign-in popup loop for like 3 times and then disappear but leaves me unlogged.

On the other site (etoro.com), the sign-in popup shows but then I get an error message from the site about the login. Then it won't let me reconnect since CloudFlare won't accept my "I'm not a robot" prompt and keeps reloading the same page.

This started happening yesterday. I'm not aware of any Firefox or Anti-Virus updates that have happened since, measures not existing yesterday.

I can sign-in correctly from Chrome with no issues.

Otázku položil(a) m0skit0 Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

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Wifi router login not working on Firefox browser

Hello, so i have a hp laptop running on windows 11. I have 2 different wifi sources here at my home, one of them is a DSL zyxel modem from century link & the other is… (ďalšie informácie)

Hello, so i have a hp laptop running on windows 11. I have 2 different wifi sources here at my home, one of them is a DSL zyxel modem from century link & the other is a Verizon internet gateway that runs off of cell towers. I recently logged into both of them to configure some of the settings etc. and in the past when i only had the DSL wifi, i would log into it via file explorer>network>network interface and then select the router & would automatically be taken to the login page. For the verizon wifi, i had to go into the browser searchbar ,while being connected to that network, and enter the default IP address of 192.168.0.1 and it would take me to the login page. I first logged into the DSL network and then for the first time ever, into the verizon one, and now when i try to login to the DSL network via my traditional method & also by inputting its IP address into the searchbar (both routers have the same default address to access setup), it takes me to the verizon login page regardless if im connected to it or not. If i input the DSL modems IP address into Edge browser while connected to it, it takes me to the correct login page for that network which leads me to believe that somehow something is messed up with my firefox browser. Ive already tried going into the saved passwords and deleting the saved verizon login info. Any other ideas as to what it could be? Thanks, JD

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en.softonic popup notifications and how to remove them

Somehow this en.softonic nonsense has made it into my windows notifications tab under 'firefox' notifications. How can I get rid of it? I can't find it in the General, Ad… (ďalšie informácie)

Somehow this en.softonic nonsense has made it into my windows notifications tab under 'firefox' notifications. How can I get rid of it? I can't find it in the General, Add-on or Extensions settings of Firefox or Windows Uninstall to turn it off or remove it.

How can I get rid of it? I don't want it.

Thanks

Otázku položil(a) prime_justin Pred 1 rokom

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media keys cannot control any websites on linux

i've tried toggling media.hardwaremediakeys off and pressing the media keys to no avail, they don't seem to have any effect when it's enabled or disabled. the keys work o… (ďalšie informácie)

i've tried toggling media.hardwaremediakeys off and pressing the media keys to no avail, they don't seem to have any effect when it's enabled or disabled. the keys work on other applications like VLC media player, though! and I can see that the media is being detected from firefox, too, as it appears in media player widgets i have on my plasma desktop. it seems to be only the physical keys that aren't working, because i can press buttons on the widgets to control media playing in firefox.

Otázku položil(a) wilr Pred 1 rokom

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When Firefox is on, Desktop Window Manager consumes a lot of RAM

I have multiple monitors and most often have Firefox windows open on each. Lately, I've been noticing that the Desktop Window Manager process is consuming a huge amount o… (ďalšie informácie)

I have multiple monitors and most often have Firefox windows open on each. Lately, I've been noticing that the Desktop Window Manager process is consuming a huge amount of RAM. At the same time, consumption completely disappears with the closing of Firefox windows. Video: https://i.imgur.com/pHCa7Hh.mp4 (I left it for a while then closed Firefox windows) After a while, I noticed that already 13 GB of memory is being used by DWM. I don't know if sites affect behavior, but most often I have https://music.yandex.ru/home open

OS: Windows 11 (Microsoft Windows [Version 10.0.22621.1928]). Firefox: 115.0.1 (64-bit) Screen setup: 1 - 3840 x 2560 with 200% scale, 2 - 1920 x 1080 with 100% scale.

Otázku položil(a) unavailable Pred 1 rokom

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Can't send emails

Yesterday, David suggested that I find out 1) what are my incoming server settings, 2) my STMP, and 3) to report any error messages. When I contacted the company from whi… (ďalšie informácie)

Yesterday, David suggested that I find out 1) what are my incoming server settings, 2) my STMP, and 3) to report any error messages. When I contacted the company from which I have broadband, their reply to 1) and 2) was that it was Mozilla Thunderbird that could reply as they did not have that informaion), and in regards to error messages, i have received none, except where, "Send now" appeared before, there is a chubby pen leaning to the right, followed by the word "write, (subject), and "Thunderbird." I have not been able to send an email for almost a week. What is the matter?

Otázku položil(a) Jamesrsamec41 Pred 1 rokom

Posledná odpoveď od James (On Leave) Pred 1 rokom

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Firefox tabs crash outside troubleshooting mode

Firefox on Windows keeps telling me that my tab has crashed every time i open a new tab. I have tried turning off all my extensions and add-ons, clearing the cache and co… (ďalšie informácie)

Firefox on Windows keeps telling me that my tab has crashed every time i open a new tab. I have tried turning off all my extensions and add-ons, clearing the cache and cookies, turning off hardware acceleration, reinstalling the browser, clearing the appdata files and finally removing any and all firefox files in mozilla folders i could find on my computer, but nothing works. Strangely enough it works only when i open it in troubleshooting mode, even though I've reinstalled the browser 4 times now. It was working just fine earlier, but when i turned on my computer it would not work. The only thing i did in between it working and not working was play a videogame on Steam. Please help, this is driving me crazy. I am using an MSI 64-bit laptop and the latest version of Firefox 64-bit.

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