TLDR:
I want to delete my account including bookmarks and ... from Mozilla servers.
But in the last step I get the incorrect password error.
I don't enter the wrong pass… (ďalšie informácie)
TLDR:
I want to delete my account including bookmarks and ... from Mozilla servers.
But in the last step I get the incorrect password error.
I don't enter the wrong password as I repeated this process 5 times.
I think there are two separate emails and passwords on Mozilla database and it's the root of problem
Why I think there are two emails and passwords:
1. My account is about 8 years old and I've changed its email address once last year. but I still see the old email in different places. like when I want to sign in to sync Firefox it displays the old email but in the dashboard it displays the new one. you can see the images.
2. When I change my password first I get the "incorrect password" error. then I click again on save button and I get "password updated" message.
it's like on the first try it checks with the 8 years old password and on the second try with the new password.
in the deleting process I only get the error.
I can reproduce these weird behaviors. and
I think it's the root of problem. this is only my guess nothing more.
More Information:
I disabled two-step authentication but it didn't solve the problem.
Everything else is working as far as I know.
I can sync data to different devices like my phone.
What steps exactly did I take...
1. I went to https://accounts.firefox.com/settings and logged in with correct password.
2. Clicked on the delete account button.
3. Checked the 4 check boxes and clicked on the continue button.
4. Entered the correct password again and clicked on the red delete button.
I use Arch, btw.