Fórum podpory Firefox

Hi,

I was working on my work on a Google Doc, and when I tried changing the font, Firefox immediately crashed after clicking the font box. When I restarted, Japanese characters turned into boxes with codes in it. I have the Japanese language installed on my system and it works fine on my system. I also have the Japanese language installed on my browser. Other characters appear as the same thing, but I don't know for sure what they are other than Chinese and Korean. My cursor also changed to what looks like a hand pointing at something whenever I hover over something, however I am unable to provide a clear screenshot of that so I can only provide pictures of the messed up Japanese characters.

How would I fix this?

System OS: Ubuntu 21.10 Firefox Version: 99.0

hi, the latest verision of firefox is ignoreing some settings in the policies.json file.

i have the following settings in my policies.json file:

"Homepage": {

     "Additional": [
       "https://www.google.com",
       "https://www.ecosia.com"
     ],
     "StartPage": "homepage",
     "URL": "https://www.google.com|https://www.ecosia.org"
   },

in the previous version this worked fine.

Hello,

I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35).

lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, Inc. Cisco Webex Desk Camera

https://mozilla.github.io/webrtc-landing/gum_test.html shows two cameras "Video Capture 4" and "Video Capture 5", none of them work, the page shows an error message: "AbortError: Starting videoinput failed".

The same website works in Chromium (also a Flatpak), which only sees "Video Capture 4 (05a6:0023)". "OBS Studio" is also able to use the camera. "Video Capture 5" is not available in Chromium and freezes the image in OBS Studio. I believe Video Capture 5 is the IR camera that is used in Windows Hello.

Would you be able to help me to get this camera supported, please?

I am working an open source dictionary project for a language that isn't yet listed on https://addons.mozilla.org/en-US/firefox/language-tools/ Specifically it is the Ladino (Judeo-Espanyol) language using the Latin abc, though the specific language probably does not matter.

I would like to be able to create the necessary files to make it easy for others to install and use this add-on. (and get it listed on that page) I would also like to be able to try it in my browser (running on Linux btw) before I submit it to Mozilla.

If I understand it correctly first I need to create the .dic and .aff files used by hunspell. I've done this. I can use the spell-checker on the command line.

Is that correct? What now? How do I package these files so I can install them locally? How do I submit it to Mozilla? And a bit later: how will I be able to update the version served by Mozilla?

BTW the source of the project is here: https://github.com/szabgab/ladino-diksionaryo-data/

Hello everyone :)

From a folder, I have loads of Firefox profiles from different eras. I am looking for a way to export all the bookmarks of each of the profiles to an HTML file like the manual method (Library > Import and backup > Export bookmarks to formal HTML), but all in an automatic way by script. I like the HTML export from Firefox because it allows you to quickly navigate using keywords, either in links or in the folder names I gave.

Is there a simple solution that would reuse, for example, the same export code as Firefox ?

Thanks in advance With adelphity estebann

I came across this article https://brave.com/popular-browsers-first-run/ which says the following

> A granular description of the device was also included in this payload: an Apple Model ID (if any), details about the CPU (e.g. cores, extensions, family, L3 and L2 cache, model number, speed, vendor), graphics card and display settings (e.g. name of graphics card, full on-disk address to drivers, driver dates, vendor, version, whether or not the GPU is active, amount of on-board memory, current state of D2D and DWrite, a granular set of feature flags, connected displays (how many, resolutions, refresh rates), hard drives (e.g. model names, type), operating system (e.g. name, date of install, locale, version, granular windows build number), security software (e.g. names of anti-spyware, antivirus, and firewalls in use), and more. > > One of the more interesting observations about this Telemetry payload is the presence of a key called environment.settings.telemetryEnabled, which was set to false. Presumably this would mean no such telemetry calls would be made, which clearly was not the case.

And was wondering if Firefox can shed more light on why it seems that disabling telemetry apparently does not stop the pingsender process?

Hello, First let me thank Mozilla again for a great experience. I've been using Firefox as my main browser for many years and since some time I also started supporting Mozilla financially with whatever little I can with recurring payments. To the problem: since some time patch / commit view on HitHub with Firefox is broken. I guess many @mozilla have github accounts so you can open and read https://support.github.com/ticket/1318472 but to summarise: my first entry there was: ``` When viewing Linux kernel style Pull Requests on GitHub, using Firefox, TABs are displayed as 4 spaces, which is confusing, since the default is 8 spaces, which is also what is displayed in chrome and chromium. E.g. https://github.com/thesofproject/sof/pull/4747/commits/e9cc9312841a9329797b0b676335c8cb1a0dc779 ``` then a screenshot (attached) and a clarification to it: ``` As you can see there the patch area between lines 238 and 245 is wrongly indented by 4 spaces, whereas areas above and below are correctly indented by 8 spaces. ``` Then more: ``` No, space isn't used for indentation in that code. They can download raw code and verify, I'm sure they know how to do that. Why don't they just reproduce that themselves? Start Firefox, navigate to any PR commit like https://github.com/thesofproject/sof/pull/4884/commits/b19a64df2c2fcd63d7407ef500fd3312287c8995 and click arrows above and below the diff to display surrounding code. Then navigate to or download the raw patch https://github.com/thesofproject/sof/commit/b19a64df2c2fcd63d7407ef500fd3312287c8995.patch to see TABs used everywhere. Should be very easy to verify. ``` and their last reply was ``` From a technical standpoint this is not a regression. It's a problem with the way firefox interprets the combination of the tab-size css and the particular markdown we use for our diffs.

After reviewing the Issue in more detail there it has not been prioritized and will most likely not be addressed in the near future. ``` This is a deal-breaker for me. I spend hours daily reviewing GitHub pull requests. And I'd really not want to use a different browser just because of this... Please help! Thanks Guennadi

Cannot mute any video/audio player on any website in Firefox, also attempting to mute a tab has no effect on audio, which continues to play. For example the audio controls on YouTube do not function. Attempting to lower the volume does not work, nor does attempting to mute the player. I also experience this on Twitter and Twitch as well as any other website I visit to consume video or audio media. This issue is exclusive to Firefox on my system and is not present it Chrome or other Chromium based browsers.

When attempting to add an Ipad to Mozilla vpn I seem to have created a new Firefox account with the same primary email address as my original (all of my profile is unset). When I now login to the account I end up in the new account and cannot access the original. However, when I try and delete the new account the new password is rejected and I suspect it wants the password from the original account - I do not want to test this as I do not want to lose my vpn. I am sure that there is confusion between the new and the old since I cannot set up the new account with the same secondary email address as the old one as it claims a user already has an account with this secondary address.

Any ideas on how I can get rid of the new account, if it is new, or clean it up so that I can restore it to the original ?

Whenever Firefox tries to sync, which is naturally happening on startup, it crashes with no error messages. I ran Firefox in safe mode by entering the command firefox -safe-mode and the same thing as before happened, but before it crashed, Firefox wrote Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Segmentation fault in the console, and then exited to the command prompt. Help!?

Hi, I recently had to upgrade my Linux system and Firefox along with it. I am trying to find my bookmark properties or description or comment field with important information that is not kept anywhere else. I found a couple old questions that I thought might be related to this but again they are old:

https://support.mozilla.org/en-US/questions/1233031 https://support.mozilla.org/en-US/questions/1232448

So this is a new question as the others were locked. I tried doing what was listed in them to make a backup/export but looking at the html only shows the book mark and no other fields related to the them. The bookmark-notes add-on is 4 years old so I don't know if that would help me get my stored information. This is causing me lots of problems. Please advise.

Firefox will only open in Safe mode, previously it was working but now it's not.

I have Ubuntu 22.04 Firefox version 99.0.1 (64-bit)

When I try to open it in command line, it's also only opening in safe mode but I do also get some error messages that I've included below.

So what does all this stuff below from the command line actually mean? And how do I fix it?

matthew@matthew-desktop:/var/log$ firefox Gtk-Message: 22:02:17.854: Failed to load module "canberra-gtk-module" Gtk-Message: 22:02:17.855: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

(firefox:23012): Gdk-WARNING **: 22:02:19.034: The program 'firefox' received an X Window System error. This probably reflects a bug in the program. The error was 'BadAlloc'.

 (Details: serial 506 error_code 11 request_code 146 (unknown) minor_code 7)
 (Note to programmers: normally, X errors are reported asynchronously;
  that is, you will receive the error a while after causing it.
  To debug your program, run it with the GDK_SYNCHRONIZE environment
  variable to change this behavior. You can then get a meaningful
  backtrace from your debugger if you break on the gdk_x_error() function.)

Exiting due to channel error. matthew@matthew-desktop:/var/log$

I downloaded the latest Firefox to my Linux and got this error message: W: Download is performed unsandboxed as root as file ......etc. There's more, but can you tell me what happened and if I need to worry? I haven't had any trouble using Firefox since the update. I've attached a screen shot of the whole message.

I appreciate any help.

Hi,

I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefox), I get the error message as mentioned in the subject.

I tried to understand why this occurs. A quick Google just leads me to an issue with the Microsoft domain, and what I can understand was a Firefox bug.

Trying to figure out if it is a problem with Firefox, or a problem with the certificate. Any thoughts?

I just discovered this PPA thanks to OMG Ubuntu. But is this PPA official?

link text

I am running WikiSpecies on Ubuntu Firefox 64-bit v. 98.0.2.

I used to be able to display a collection of unused files with the used ones but showing a red color indicating that the file was unused (because noone had entered anything other than the file name).

Now, however, ALL files in a directory (e. g., see https://species.wikimedia.org/wiki/Craspedophorus) are shown with the same color, whether they include additional implementation details or not.

Would it be possible for you to restore the "unused" color of empty files? It is bothersome for me to open EVERY file, empty or not, in a directory just to find that most or all of them never have been implemented. Adding a special color -- or other distinctive display -- to unimplemented files would save me a great deal of time.

I am attaching a picture of a typical unimplemented file.

I use different extensions and have been experiencing the same problem intermittently for the second year in a row. For example, I use the Highlight This extension and I need to enter data in languages other than English. The problem is that if I start switching (win + space) layout, the data gets erased (because popup close). Other extensions circumvent this problem by creating a separate page (uBlock), but many do not provide it.

This issue was already posted here without results https://support.mozilla.org/en-US/questions/1291870