Komunitné fórum Firefox

I use a SAAS solution for my small business (FreshBooks) that has not been working well with Firefox as of late. When I reached out to their customer care department they asked me to follow their resolution steps, which included wiping the cache and cookies for all of my Firefox browser. I did so at their request, it did not fix their issue (it appears to be something their developers are working on solving) and subsequently I lost a lot of retained other sites log-in and history. Is there a way to restore the cache cookies that were removed yesterday? Appreciate your help,

Patrick

My old laptop is broken; I can no longer access the hard drive. Is there any way I can reorganize my old bookmarks from before a specific date, i.e., December 15, 2025, in Firefox?

I lost my bookmarks and toolbar and cannot save any new bookmarks. I found the backup for the bookmarks but I am unable to restore. I also cannot find my profile file either. What can I do?

How can I Recover Deleted Firefox (build 151.0.2 (64-bit) Browsing History in my version/edition of Windows 11 Pro, Version = 25H2, installed = 12/06/2024, OS Build = 26200.8524. Can you help me recover my Browsing History from Friday, 05/29/2026? Please.

I've used Firefox for years. Every couple years or so, without explanation, all my bookmarks disappear. I dutifully restore them and of course the favicons are all gone. I've finally had enough. I'm moving on. The inexplicable and sudden loss of bookmarks is bad enough, having to revisit every site to restore the favicon even worse. Sick of it, done with it, can't recommend it.

Hello,

I hope you can help me. My Dell laptop crashed, I had to restart the laptop with a Microsoft recovery key. When I opened Firefox I had to log in again with my password. Firefox told me that the password was wrong, I am not sure if I typed in the Firefox recovery key as well. I changed my Firefox password. When Firefox opened my bookmarks were gone and I can not find backup file when following the Firefox 'import bookmarks' link in the bookmark bar.

Thank you!

the last update of firefox wiped out my amazon account on my pc. It completely cleared my calendar. Messed with my passwords on some of my accounts. Can someone tell me how to get these things back. I am not a computer wiz.

Hello, I'm wondering if someone help me troubleshoot why the normal or recommended password files recovery isn't working in my case, because it isn't. I've spent 2-3 hrs this evening trying to follow the normal/recommended protocol for recovering previous passwords but it's just leading me in circles, sans passwords being recovered. What usually happens is every couple years either my bookmarks file gets completely lost or - this is new - in this case my saved passwords are gone (possibly corrupted, I'm not sure). I think something might've been corrupted or reconfigured (I hope not "lost" entirely), attempting to install and use the Beta VPN. Ultimately it was just too difficult to get it to work simultaneously around Norton360, which I decided was probably better to just stick with for now. Out of curiosity, I was attempting to get the Firefox Beta VPN installed last night (and operational) and I think that may have been when the previous data was lost or reset somehow. I tried following the basic procedure to reboot FF from previous folder backup (to desktop, "Old Firefox Data"), but that merely reproduces the same "empty" passwords page when I try to open up my saved passwords. Neither of the 2 previous App Data locations seem to help rebooting from ("default" or "default release"), and I'm hoping against hope, at this point, that one of those old JSON files has all my passwords still in it, uncorrupted, but there are so many, I have no idea how to find my way to the correct one. In any case, my FF saved passwords were still fully available and working as of only a few days ago, probably this last Sunday evening, today is Wednesday of the following week. My previous saved Bookmarks are apparently still intact, and auto-loading as normal, regardless of which of the previous user profiles I'm rebooting FF with. If anyone can help me, I would really appreciate it.

Firefox was working fine yesterday morning. I went to log in last night and a new firefox background was there. NO bookmarks, NO history, No Nothing! How can I get my old information back?

Starting the Windows 11 laptop again. Then Firefox. Result: No sites are starting. All history lost, many tabs: lost. Great work!!! Last update was already shit (many exception rules have to be set manual again. I love such updates! Useless). And now that. I think I will switch now to chrome. Sorry. Such experience is enough. It is my time - I need a reliable browser, not where I have to spend time to get the things like they have been before

Locking this thread, please continue here: [/questions/1583232]
EVERY timne I open your damned rotten system I lose ALL my hundreds of vital bookmarks and it takes me half a day fiddling about to recover them STOP IT. For goodness sake you are ruining my life. STOP IT!!!!!!!

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Tonight Firefox updated itself and when the routine finished the new default-release profile did not contain any of my data including bookmarks.

I tried to launch the profile default in a new browser but this was empty too.

can anyone help me locate my data and restore it in the new profile?

When browsing between two screen, all my saved Firefox tabs disappeared. I have restarted my computer but they do not reload. I really need them (and have not accessed some of them in several weeks so it will be very hard to recover from history.) WHY did they go away and I do I restore them?