Komunitné fórum Firefox

Mozilla/Firefox is my browser. Lately, every time I am on a website where I need to open a pdf document, like a bank statement I want to download, a pop-up appears that advises me to sign on the dotted line or anywhere and shows a little pen writing something. Underneath is this sentence: "Draw, type or upload your signature, then place it exactly where you want. Save your go-to signature for next time."

Where did that come from? It blocks my view of the document and if i try to capture it in a "screenshot" nothing appears. Is this a Mozilla/Firefox thing or a (Acrobat) pdf thing? And what can I do to stop it?

Trying to read PDF pages in Firefox. When I click on a file it says "You do not have OpenText Content Server Browser Web Extension 2.0.10 installed, or it is not enabled. Follow these instructions to install and enable the extension." I've looked in the extension add ons but cannot find the appropriate add-on and when I go to download from file, there are no files that would are appropriate either. Any suggestions? Also, I'm using a federal government laptop if that has anything to do with it.

Thanks guys for any help you can offer....

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

Editing a PDF is a great feature. Entering a text in Hebrew results in a PDF that, in some viewers (like your own) , the text disappears. When opening the file saved in Adobe Acrobat, it's fine.

Adding this post for SEO indexing purposes, as I cannot reply to the original archived one: https://support.mozilla.org/en-US/questions/1321170

The original post is one of the top search engine results, and provides a bandaid solution, without addressing the proper root cause, so I want to help whoever stumbles over this.

Original problem:

Dale 1/9/21, 8:26 AM

Firefox Developer Edition 85.0b4, macOS 10.15

If I Google for a PDF and click a link, I get the Firefox download dialog. If I select "Open with Firefox [Developer Edition]", the following things happen:

   The PDF is downloaded to ~/Downloads
   The PDF is opened in a new tab, with that new tab's location bar holding a file:///... URL to the downloaded PDF 

What I would instead like to happen is:

   The PDF is downloaded to some temporary directory where I won't have to worry about deleting it manually
   In whatever tab the PDF is displayed in, the location bar contains the URL where the PDF was (temporarily!) downloaded from 

How can I achieve this?

Not having the URL where a PDF was opened from is very annoying when, for example, I open a bunch of PDF search results to read and review, and I later want to share links to some of those PDFs. Best I can do to find their URLs to give to others is then to try and remember which tab corresponds to which search result, or do mine the downloads tab.

Contrast this with Chrome: I click a Google result for a PDF and the PDF just opens in the current tab with the URL to the PDF in the location bar. No dialogs, no PDF files hanging around in my home directory, and I can just copy the URL to the PDF the same way I'd copy the URL to any web page.

Thank you!

Proposed solution by original poster:

Dale Question owner 1/9/21, 9:27 AM Chosen Solution

Sigh. It appears the problem was one or both of the following preferences:

   pdfjs.enabledCache.state: false
   pdfjs.migrationVersion: 2 

I deleted both, and now clicking on a PDF just opens in the sane, normal way in Firefox that I desire.

Naturally I have no idea how those got set.

Recently, whenever I open saved (or sometimes new web) documents in Firefox, a very large pop-up on the lower right side of my screen appears with a cartoon of a pencil scanning a document. Below the cartoon it states "Now you can highlight your PDFs! With our new highlighter tool, you can read and edit PDFs in one place." The pop-up blocks half the view of the document and cannot be minimized or closed. It also prevents accessing (it hides) the "print" option if I want to print/save the page. I have WINDOWS 11 and have looked online for solutions to this problem which always produces the same suggestion: "go to 'settings', click 'privacy & security', check 'block pop-ups', click 'OK'", all of which I've done. I now limit my use of Firefox to streaming videos via amazon, and use Chrome or Edge for anything else I need to do, but I assume Firefox would not be happy to know of the aggravation their browser is causing, forcing users to go elsewhere (or am I the only person having this problem). Thank you in advance for any new suggestions.

A msg box comes up that says go to setting to enable the ability to highligh pdf's. I went to settings and did not find. this box comes in the upper right hand corner. I am usually working in PAGES. jhelp if you can. Thank you.

How do I get the PDF viewer to work again? For years I have used the setting "save" to automatically download. Now I am unable to view them without going in and changing the settings to "open in firefox". I would like to continue to use the save setting without having to constantly change this back and forth. When I click to open the file, all it does it grey out.

I have Firefox set to always ask about how I want to open/save PDF files. Within the past couple weeks, I've encountered an issue with opening PDF files. When I click on a PDF and select "open with Firefox," the PDF opens in a new tab on Firefox, but it also opens in Acrobat. When I select this option, I just want the PDF to open in my browser, and I cannot find a way to stop it from simultaneously opening in Acrobat.

Hi all, I remember in older versions of Firefox (within the past 6 months) that pdfs embedded in a page would be a hyperlink that you had to click which would open in another tab. Now pdfs automatically open which is very annoying as it makes it difficult to read, while I found a way to open it in another tab I was wondering if there is a setting I can disable so I can just click on a hyperlink.

Thanks in advance