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Account disconnected

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted an… (ďalšie informácie)

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted and logged in, pinned tabs were gone?! Using the created restore point did NOT restore the pinned tabs. Is there a way to recover the pinned tabs? Thanks in advance. FRANK

Otázku položil(a) WhiteBimmer Pred 45 minútami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 9 minútami

Session Lost, Session Restore not working

Windows restarted to update and all my 100s of tabs are lost (setting me back days of work!)... Firefox is set to always reopen previous tabs, but it didn't work. Recen… (ďalšie informácie)

Windows restarted to update and all my 100s of tabs are lost (setting me back days of work!)... Firefox is set to always reopen previous tabs, but it didn't work. Recently closed tabs/windows are blank. The Restore Session page - about:sessionrestore - doesn't restore and lists no previous windows/tabs. I went into my sessionstore-backups folder and grabbed a previous.jsonlz4 that has some data but am not sure what to do with it.

Please help! This is a devastating loss of information, as I use my tabs as a to-do list and had many in-progress projects with resources that I cannot all recover just through history.

Otázku položil(a) David Pred 18 hodinami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 1 hodinou

Bankid and Error code BID-5000

When logging in to the online bank at DNB with Bankid, this error appears: "A communication error has occurred. We are experiencing a communication error between your br… (ďalšie informácie)

When logging in to the online bank at DNB with Bankid, this error appears:

"A communication error has occurred. We are experiencing a communication error between your browser and the user site. The reason may be slow internet or problems with your browser. Try again in a little while. You can also try to delete cookies and browser data in your browser or try a different browser. Error code BID-5000 Reference DXP4VKOE Date 12/06/2024"

No other browsers show this error. I've tried Edge, Chrome, Vivaldi, Brave, CC Cleaner. The error starts after version 125.0.3. Today a new version 127.0 arrived. The same error appears.

I have uninstalled the latest version and reinstalled version 125.0.3. Then no error message appears. I have deleted cookies and browser data, but the error message persists. To your info, I've tried also on other PC's and the same Firefox version, and the same errormessage appear.

I look forward to you having a solution to the problem, otherwise I will have to use browsers that do not show this error. As I prefer Firefox, I don't want to use other browsers. But if the bug can't be identified and fixed in newer versions, I'm not happy with firefox and will use other browsers..

Otázku položil(a) eiroed Pred 1 dňom

Posledná odpoveď od NoahSUMO Pred 1 dňom

a second browsing tab crashes

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab. … (ďalšie informácie)

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab.

Otázku položil(a) Alan Pred 1 týždňom

Posledná odpoveď od jscher2000 - Support Volunteer Pred 1 dňom

store login failure

When I attempt login to store account, I get the error below. I have uninstalled/reinstalled Firefox to no avail; login works fine in MS Edge {"sec-cp-challenge": "true… (ďalšie informácie)

When I attempt login to store account, I get the error below. I have uninstalled/reinstalled Firefox to no avail; login works fine in MS Edge

{"sec-cp-challenge": "true","provider":"recaptcha","provider_secret_public":"6LfU2I4aAAAAABeLkTGHOItQ5XTtsv2BpEBonIj_","branding_url_content":"/_sec/cp_challenge/message-4-4.htm"}

Otázku položil(a) Bill Stockton Pred 4 dňami

Posledná odpoveď od cor-el Pred 4 dňami

Firefox is not showing "Details" and "Activity" on files in Google Drive

Hello, I have been facing this issue when accessing Google Drive using Firefox, after selecting a file and clicking on "File information" option the "Details" and Activi… (ďalšie informácie)

Hello,

I have been facing this issue when accessing Google Drive using Firefox, after selecting a file and clicking on "File information" option the "Details" and Activity" tabs simply don't load, as you can see in these screenshots.

Also, I found this thread also here on Mozilla Support from two years ago that reports the same issue. Apparently the bug was solved but ended up returning in most current versions.

I opened the current thread just to report this bug again. Thanks.

EDIT.: Another user reporting the same, his thread was archived: https://support.mozilla.org/en-US/questions/1422875

Otázku položil(a) Janderson James Pred 1 týždňom

Posledná odpoveď od jonzn4SUSE Pred 1 týždňom

Google Not Responding and/or Timing Out

In early May I started having problems with Google on Firefox. Sometimes the Google home page won't load up at all. Once it does load up sometimes the searches work, so… (ďalšie informácie)

In early May I started having problems with Google on Firefox. Sometimes the Google home page won't load up at all. Once it does load up sometimes the searches work, sometimes the search just times out and goes back to the empty search bar, also when I click on links to websites they time out too. If I go straight to a bookmarked website, that seems to free things up and the next Google search I do will work. I've uninstalled and reinstalled Firefox but it doesn't make any difference. Google works fine on Chrome and Edge. Any advice would be gratefully received - please note I'm not technically minded! Thank you.

Otázku položil(a) kallen359 Pred 1 týždňom

Posledná odpoveď od jonzn4SUSE Pred 1 týždňom

mp4 videos fail to load using <video> tag

I am trying to add an mp4 video to my website using the following code: <video width="320" height="240" controls> <source src="images/###.mp4" type="video/mp… (ďalšie informácie)

I am trying to add an mp4 video to my website using the following code:

<video width="320" height="240" controls>
  <source src="images/###.mp4" type="video/mp4">
</video>

where ### is the name of the video file. I get the following error message:

"No video with supported format or MIME type found."

In the console the following is displayed:

"Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded. video.html All candidate resources failed to load. Media load paused. video.html Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)"

Runs just fine in Chrome and I have no pop-up blockers installed. Autoplay is set to be allowed for all websites.

Windows 11 version 23H2. Firefox version: 126.0 (64-bit)

Otázku položil(a) crb001 Pred 1 týždňom

Posledná odpoveď od TyDraniu Pred 1 týždňom

Firefox is not allowed to open the page

When I open poges now I see often "Firefox darf diese eingebettete Seite nicht öffnen" maybe similar to "Firefox can't open the imbedded page" I can't see my own music t… (ďalšie informácie)

When I open poges now I see often "Firefox darf diese eingebettete Seite nicht öffnen" maybe similar to "Firefox can't open the imbedded page"

I can't see my own music tracks posted on x.com! That's a kind of fraud! What are you doing? At SAP I have to use Edge on Linux already cause you are doing a very bad job! WTF is going on? Are you doing anything or just breaking things?

Otázku položil(a) Rico Pundrich Pred 1 týždňom

Posledná odpoveď od cor-el Pred 1 týždňom

Firefox Slow to Load Youtube with Ublock Origin

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is… (ďalšie informácie)

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is the only one that works with Youtube Ads right now.

Otázku položil(a) allenjftipay10 Pred 2 týždňami

Posledná odpoveď od jscher2000 - Support Volunteer Pred 1 týždňom

"503 Service Unavailable" message when tryinng to go to https://accesspeople.accessacloud.com/

Hello, I have the latest release of Firefox on windows 11. When I try to access accesspeople.accessacloud.com, the site I use to see my work's rota, the website doesn't… (ďalšie informácie)

Hello,

I have the latest release of Firefox on windows 11.

When I try to access accesspeople.accessacloud.com, the site I use to see my work's rota, the website doesn't work and shows this message;

" 503 Service Unavailable No server is available to handle this request. "


This website works fine with Chrome, Opera, Edge, etc.

I have tried disabling all extensions, turing off tracking, as well as clearing the cookies and cache for the site and still no luck.

Please let me know if you know of any solutions.

Thanks

Otázku položil(a) joshldaniel73 Pred 2 týždňami

Posledná odpoveď od jonzn4SUSE Pred 2 týždňami

Outlook Freezing up Internet

With these updates the way Firefox handles Outlook seems to get worse and worse. I don't have these problems if I switch to Edge. If I'm watching streamers on Twitch the … (ďalšie informácie)

With these updates the way Firefox handles Outlook seems to get worse and worse. I don't have these problems if I switch to Edge. If I'm watching streamers on Twitch the streams pause while Outlook loads. It didn't used to do this. Something about that mail service is really hanging up the browser and it struggles more and more. There is always delay as it tries to load everything. The first email will take a while before it loads up. Sometimes if I close the tab and open a new one and try again it loads up faster. I've have all my cookies reset with this recent firefox update, everything got wiped for some reason, but getting them set up again doesn't help it. Clearing Cache hasn't helped it.

Otázku položil(a) Gonnagle Pred 2 týždňami

Posledná odpoveď od jonzn4SUSE Pred 2 týždňami

Firefox not loading certain sites/pages + Can't see addon panel when I click on addons except one pixel on lower right corner of addon button on Firefox Toolbar

I have been facing a very strange situation/bug (likely some addon breaking my Firefox) where I am not able to navigate/load certain sites and certain pages. Here are det… (ďalšie informácie)

I have been facing a very strange situation/bug (likely some addon breaking my Firefox) where I am not able to navigate/load certain sites and certain pages. Here are details:

What is working: 1. I can go to google, amazon, yahoo, and certain other websites home page, and type certain queries in the google.

What is not working: 1. I can't load Duckduckgo(dot)com, nor ddg(dot)gg 2. Though I can open Google(dot)com, but I can not search anything in Google. I can see autocompleted/suggested results in Google, but nothing happens when I click on those autocompleted/suggested queries (screenshot attached, see lower left corner, *.gstatic.com/*.google.com is loading forever). 3. I can't open any addons/extensions. For eg. Tab Session Manager, or even Bitwarden does not load when I click on it, except it shows a pixel on the right corner of addon button on Firefox Toolbar (screenshot attached for that pixel towards the right lower corner of the icon).

What I have tried already - 1. Firefox is up to date as of a few minutes ago. 2. Underlying OS is up-to-date as of a few minutes ago. 3. I have tried disabling all addons and it did fix the problem. 4. I tried changing theme (which was default black) to default, and it did not fix the problem. 5. Tried restarting PC and it did not solve the problem. 6. I tried troubleshooting mode and it DID fix the problem while I was in troubleshooting mode, at least sites were loading. But as I exited troubleshooting mode, addons started loading for a few seconds, and then once Firefox is loaded fully, I started experiencing the same problem. 7. Tried toggle HTTP3 enable/disable, which did not fix the problem. 8. Followed Firefox troubleshooting guides, it did not solve the problem (except troubleshooting mode). I tried disabling hardware acceleration and disabled any protection modes, DNS over HTTPs and other settings which might interfere in site loading - none of that worked.

My hypothesis so far - As I can access some sites on the internet, I have ruled out DNS issues and networking issues. I tried disabling all addons and it did not fix the issue (except when in troubleshooting mode) - which tells me addons are not necessarily a problem. However, I could not find what all things troubleshooting mode disables, and perhaps I should find that out. Could anyone please share any insights or your thoughts on what I might be missing? Firefox is my primary browser and a lot of my tasks are pending from over a day now. Any help is greatly appreciated! Thanks a lot!

Otázku položil(a) jac_apk Pred 2 týždňami

Posledná odpoveď od cor-el Pred 2 týždňami

Firefox does not work anymore

A problem has arisen with firefox recently: when I tried to google something, or to open a website, I get the message: Oh no, the tab has gone down. I have reinstalled fi… (ďalšie informácie)

A problem has arisen with firefox recently: when I tried to google something, or to open a website, I get the message: Oh no, the tab has gone down. I have reinstalled firefox but that didn't fix the problem.

Otázku položil(a) frksolsikke Pred 2 týždňami

Posledná odpoveď od Paul Pred 2 týždňami

YouTube videos at 4k lagging/buffering using vp09 codec

Example video I have issues with: (https://www.youtube.com/watch?v=udXuzXhb9WY) I can't watch youtube videos smoothly using the vp09 codec at 4k/1440p [Codec: vp09.00.51… (ďalšie informácie)

Example video I have issues with: (https://www.youtube.com/watch?v=udXuzXhb9WY)

I can't watch youtube videos smoothly using the vp09 codec at 4k/1440p [Codec: vp09.00.51.08.01.01.01.01.00 (313) / opus (251)]. Constant buffering, lag, pausing of the video or just not playing at all keeps occurring with the video I put above for example, and other videos using the same codec.

My internet connection is very quick in fact, with getting ~90mbps upload/download. My computer specs are good, having an i7 12700kf and an rtx 3060 with 64gb of ram. All my drivers are on the latest version. The video I linked above plays for about 10 sec before not loading more of the video and just infinitely loading (The main issue that is causing this to happen is that when I open stats for nerds, the buffer health isn't being updated).

I tried various solutions online that I found on forums, such as forcing av1 encoding, which fixes the issue, however on that specific video I linked, keeps the quality at 1080p, which probably is a issue on youtubes part and the file format of the video. I tried many other fixes.

On microsoft edge, the video plays fine with no playback stutters or anything. I don't have any 3rd party extensions installed that may affect the video playback. I did a lot of things to eliminate as many variables as possible, but the issue persists. I did a full reinstall of the browser, reseting cookies and temp data and also trying the nightly version of firefox, but non of those fixes worked. Basically everything I thought of I did.

Like I mentioned before, this issue is NOT only for the youtube video I linked, but its for all videos using just the vp09 codec for the 4k/1080p quality. The only fix I did find for that video is actually while writing this, I left the tab open for the youtube video for a while then played it and it played smoothly with no interruptions and the buffer health was constantly being updated, but after refreshing the page, it was the same.

From what I can remember this issue hasn't been happening for the lifespan of my pc (less than 6 months), and I cannot remember when the issue started happening. It seems to be pretty recent (maybe 2-3 months if I were to guess). At first I started tolerating it and thought it was a small bug since it only happened on videos I played at 4k using the vp09 encoder, but now its really frustrating and makes it possible to watch most 4K content. Some videos I notice when it starts buffering, it resorts to an alternate av1 codec for 4k video, but its only for certain videos. Unfortunately I cannot back track and see what started this issue.

Here is some additional info:

   Windows 11
   NVIDIA Game ready driver version (555.85)
   No abnormal resource usage (Gpu, Cpu ram etc.)

Otázku položil(a) harpoonwtihaz Pred 2 týždňami

Posledná odpoveď od jonzn4SUSE Pred 2 týždňami

Display problems with Beta 127 on a Windows ARM PC (Adreno 685 GPU)

I have display problems with Beta 127 (b4) on a Windows ARM PC (Adreno 685 GPU). FF itself and websites. Version 126 and later runs fine. These errors do not occur when h… (ďalšie informácie)

I have display problems with Beta 127 (b4) on a Windows ARM PC (Adreno 685 GPU). FF itself and websites. Version 126 and later runs fine. These errors do not occur when hardware acceleration is switched off!

Otázku položil(a) me267 Pred 3 týždňami

Posledná odpoveď od TyDraniu Pred 3 týždňami

Trouble saving downloads

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running No more. … (ďalšie informácie)

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running

No more. For about the past month - click a link - wait for a long time with FF frozen - the a wheel starts rotating - after a full minute (or more) the save dialog appears.

Something has been broken in the mad-dash to push updates. It's fine for browsing, but the, you need to download. At that point you wish you were using a different browser (any other browser, in fact) since FF is the only oe that has this problem. Downloading works fine in a 8 chromium browsers that I have and in the 5 FF clones (like Waterfox)

It's just FF that's broken. I can no longer afford to set it as default because of this. The others are not perfect (WF won't activate Pocket, foe example) but downloading promptly is critical.

Otázku položil(a) essin Pred 2 mesiacmi

Posledná odpoveď od squillenial Pred 3 týždňami

Can't open websites

Suddenly my Firefox browser won't open popular websites, such as Schwab, Facebook and Wells Fargo. It displays an error message that the site uses Java, and that I need t… (ďalšie informácie)

Suddenly my Firefox browser won't open popular websites, such as Schwab, Facebook and Wells Fargo. It displays an error message that the site uses Java, and that I need to enable javascript. When I check in Settings, javascript is already enabled. I tried restarting and reinstalling without success. When I use the Chrome browser the sites work normally.

Otázku položil(a) jbuellbus Pred 3 týždňami

Posledná odpoveď od jonzn4SUSE Pred 3 týždňami