Komunitné fórum Firefox

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloading" error at the top and clicking allow does nothing. Anyone know how to get around this error? I'm not looking to totally disable the FF feature that prevents other pages from loading a different one, but just to browse the website after hitting 'allow'.

Thanks in advance.

For highly encrypted messages and sensitive information each time renewed or discovered for the first time cam be very intimidating for certain people. Based on the facts and past experiences, this has become extremely important to discuss and share knowledge with true and trustworthy people only to ours and others peace of mind and safety.

Hi there,

I'll preface this by saying that I use a Primary Password (formerly Master Password) to protect my information on my computer.

Today I was going to pay a bill and noticed I couldn't autofill my payment methods. So, I went to my settings to get my payment information to copy paste it. I found out that when I go to look at my payment methods, even with a primary password, I can just double click on my saved CC information and it opens up showing everything. This contrasts with saved passwords where if I were to go look at one of my passwords, I have to confirm my password again before I can look at it. In my opinion, this is a security risk and it's quite odd that it is just readily available like that. There really should be another step to confirm your password before autofilling/checking it in settings. I see there is a 'device sign in' option in settings, but that's not really what I had in mind.

I'd love to hear from you if there is a way to add this protection or if there is technical reasoning behind this. Thank you,

Hi all,

I have a question regarding the permission requests of the Simple Tab Groups extension by Drive4ik.

As I'm sure many of you know, this extension needs to: This add-on needs to:

• Download files and read and modify the browser’s download history
• Monitor extension usage and manage themes
• Display notifications to you
• Access recently closed tabs
• Hide and show browser tabs
• Access browser tabs
• Store unlimited amount of client-side data
• Access your data for all websites

This add-on may also ask to: Read and modify bookmarks

Theoretically, I find this extension useful but I am concerned about the "Access your data for all websites" requirement. I read through Mozilla's permission request messages for Firefox extensions documentation and it seems like granting this extension these permissions would be a huge risk for the work I do– investigative journalism. It seems like I'll trade organizational benefits for a wider attack surface.

Can anyone speak more about the risks involved with using this extension, the trustworthiness of the developer, and why it needs the "Access your data for all websites" capability?

Thank you.

I look at porn on my Android phone. I use Private Browsing to do so. Why are my Private Browsing addresses appearing as Firefox Suggest results that appear outside of Private Browsing as well? And why does Pornhub show me a personalized home page when I'm using Private Browsing? None of these pages are in my browser history because I've only accessed them via Private Browsing. But these "features" sort of defeat the purpose of it don't you think?

I've just switched from Chrome to Firefox and never had this issue with Chrome.

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge or Chrome all I need to do is right click and a little popup screen shows me the reload/refresh right there. Much more convenient to use. FF should use a similar technique.

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, firefox only lets me put 5 digits but not 6. Any solutions?

I clicked on a link in an email and FF began opening it. It then stopped and gave a message that the site was causing FF to run slow. That was an understatement, as FF never continued and didn't fully open the site. I copied the URL to Chrome and it had no problem quickly opening the site. What do I need to fix in FF to make it happy again? This is the link if you want to try it. https://www.mypoints.com/jumppage?trkid=p16498665&h=1645af8f93c2559daa84038a922f4a04&merchant=10659&page=110&finalUrl=https%3A%2F%2Fbestbuy.7tiv.net%2Fc%2F49764%2F687081%2F10014%3Fu%3Dhttps%253A%252F%252Fwww.bestbuy.com%252Ftop-deals&brand=BestBuy&deo=16498665,5,0,0,0,0,0&utm_source=BONUSMAIL&utm_medium=email&utm_campaign=1196390

I am on endeavourOS (linux). Whenever I try to upload images for a profile picture to sites like youtube or X, the image becomes corrupted and doesn't upload correctly. It did this with whatsapp too and I had to use a separate app for it. Other posts said that disabling "privacy.resistFingerprinting" would fix it, but it's already disabled.

Attached below are an example of this bug and the contents of this image when viewed on a text editor.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

bsky.app cookie continues to be loaded on computer even after I continually delete it, privacy set to strict and blocked under "managed exceptions, why is it being reloaded when I don't access the site. None of the sites I access are linked to it, only visited once and if this alternative to x continues to set cookies, how can I permanently block it, thought the exceptions list was supposed to keep blocking it. So far it's come back three times, I'll screenshot it next time and attach.

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware. Is this something I should make exceptions for? Or is it riskware. I'm running Win 11

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screenshot below) Secure DNS, check DNSSEC, check TLS 1.3 check Enrypted SNI, fail In Firefox i tried doing exactly what the person did in the video but i dont have the settings he is showing in about:config Why is that? (Below you can see the screenshot, those settings are missing from about:config)

So my question reamins simple, how can i enable Enrypted SNI in Firefox?

What is this window called? When this window started popping up a couple of months ago, I noticed a couple of odd things happening on a website I go to. It would not let me pay them. It would look like it was going to then a white screen would pop up ans say" if you see this window then you ...........". I then have to pay on the phone or chrome. I have whitelisted the site but still does it.

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system settings".

The problem that location has been turned off by admin on this computer. How can I stop these continual prompts from Firefox? I have checked the box in Settings to block location requests from new websites but am still getting the prompts.

Thank you.

Hey all. Please help.

Periodically I delete my cookies and site data thus... Preferences/Privacy & Security/Cookies and Site Data/Clear Data. I used to use an add on for this but it stopped working.

Today it says I have "Temporary and cached files 1.3 MB". But it says that after Clear Data. It says it after I quit and restart Firefox. And I still says it after restart the computer. My Manage Data... and Manage Exceptions... boxes are empty. I have tried running Antivirus Zap Pro, which doesn't find anything sinister. How can I get rid of it... whatever it is? Can I access the folder and delete it manually?

I'm on an old Macbook Air, running Monterey. With the latest Firefox 132.0.2

Thanks in advance.

My firefox browser froze and i accidentally sent the crash report. Is there any way to request it to be removed i cant find any form or email to ask for deletion.

Thanks in advance for all the answers!