Firefox Support Forum

When logging in to the online bank at DNB with Bankid, this error appears:

"A communication error has occurred. We are experiencing a communication error between your browser and the user site. The reason may be slow internet or problems with your browser. Try again in a little while. You can also try to delete cookies and browser data in your browser or try a different browser. Error code BID-5000 Reference DXP4VKOE Date 12/06/2024"

No other browsers show this error. I've tried Edge, Chrome, Vivaldi, Brave, CC Cleaner. The error starts after version 125.0.3. Today a new version 127.0 arrived. The same error appears.

I have uninstalled the latest version and reinstalled version 125.0.3. Then no error message appears. I have deleted cookies and browser data, but the error message persists. To your info, I've tried also on other PC's and the same Firefox version, and the same errormessage appear.

I look forward to you having a solution to the problem, otherwise I will have to use browsers that do not show this error. As I prefer Firefox, I don't want to use other browsers. But if the bug can't be identified and fixed in newer versions, I'm not happy with firefox and will use other browsers..

I woke up this morning to my home directory having been remounted as read-only (it has its own dedicated hard drive at /dev/sdd1). I ran e2fsck and things looked good, so I restarted and things were fine again.

However, whenever I open Firefox, it hangs for about 1 full minute before it goes haywire and renders the entire system essentially unusable since being able to access my home directory is vital. The following is visible in dmesg:

[ 2710.362946] Aborting journal on device sdd1-8. [ 2710.363000] EXT4-fs warning (device sdd1): ext4_end_bio:343: I/O error 5 writing to inode 10520593 starting block 44134769) [ 2710.363008] Buffer I/O error on device sdd1, logical block 44134513 [ 2710.363041] EXT4-fs error (device sdd1): ext4_journal_check_start:84: comm glean.dispatche: Detected aborted journal [ 2710.363048] EXT4-fs warning (device sdd1): ext4_dx_find_entry:1795: inode #9718667: lblock 2: comm Renderer: error -5 reading directory block [ 2710.363076] EXT4-fs warning (device sdd1): htree_dirblock_to_tree:1082: inode #9701223: lblock 1: comm Cache2 I/O: error -5 reading directory block [ 2710.800016] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm BgIOThr~ool #12: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.812447] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm Backgro~Pool #1: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.884557] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm Backgro~Pool #1: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.980923] EXT4-fs (sdd1): Remounting filesystem read-only [ 2711.049635] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D. [ 2711.152739] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D. [ 2711.152757] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D.

All other programs that I use daily do not cause this issue. No clue what to do here. LibreWolf works fine - that's what I'm using now that Firefox breaks everything and basically forces me to restart if I want to use my computer normally.

Hi,

I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i can normally watch it. I can watch twitch normally. There is problem olny on yt. best chris

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps d/l and 100Mbps upload. As soon as I open Firefox, whether I load a page or not, the upload speed stays the same, however the download speed drops to about 25-50 Mbps. This only happens on one PC, the upload isn't affected, and resolves itself as soon as Firefox is closed. Here's what I have done without any change in this behaviour;

• Rebooted
• ipconfig /release /renew /flushdns
• Removed and reinstalled the network adapter
• Enabled, disabled windows auto tuning and tested (slower disabled)
• Updated Windows
• Refreshed Firefox
• Uninstalled Firefox, deleted remaining folders from Appdata (Local, Low, Roaming) as well as the program file directories and "Mozilla" registry entries. Restarted and reinstalled. Issue immediately resumed when Firefox was open.

Also when connected to a VPN Firefox download speed increases to about 60Mbps and is consistent across other software. If I split tunnel another browser outside the VPN, it is still stuck at 60Mbps. If I close Firefox the speed increases.

This makes absolutely no sense to me, so I'm hoping someone can shed some light on this - but it does seem to be something Firefox is doing.

Thanks for any help anyone can provide.

Figma and Google maps are rendering as black screens. I can see control panels, but not content. This has been the case for about a week now. I have tried switching from dark/light modes.

Hello! Since as of last update to 127.0 (64-bit, ARM-version) Firefox looks like the attatched photos. White spaces all over which makes Firefox impossible to use. This only occurs on my Surface pro X though so a problem with the ARM-version?

So far I've tried switching to light theme, a refresh, deleting the entire Mozilla folder in APPDATA and a reinstall (using Revo uninstaller first) of Firefox but it still looks the same...

Is there anything more I can try or is this just my life now?

Regards, // Richard

Hello!

I get this error often when I try to access various websites. This doesn't happen when I use Opera, so I assume the problem is not with the websites.

My OS: Windows 10. My Firefox version: 127.0 (64-bit).

When I try to login to my Social Security account after pulling up the Soc Sec site (ssa.gov), I get this message:

"Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

I tried waiting a couple of days and attempting a login again. I also tried turning off my VPN, using a new tab, refreshing the site and restarting my laptop. I do not get this message when I use Safari to login, but I want to use Firefox.

Thanks for your help in fixing this problem.

Until a few days ago, my Firefox would save all the tabs from the previous session. But now it does not, and I still have all the necessary settings enabled. I noticed that it will save the previous session IF I use the Firefox "EXIT" from the "File" menu. However if I use close the session using the upper right hand corner Windows close box (where the "X"), it does NOT save the tabs from the session. I also notice that when I close the Firefox window using the Windows close box, that Firefox (several) show still running under the Windows Task manager, but not when I use the "File:Exit". Running the current FIrefox version 127.0 (64-bit) under Windows 11.

I like Firefox and am using it for years, but I cannot accept lengthy loading time. I have a fast and stable internet so this is not the problem. Please let me know what the problem is and how to fix it.

Hi. I feel like this problem has only shown up in the last couple months but for some reason, on firefox, when say watching something on youtube and I go to pause or skip around in the video I'll get this very unpleasant distorted digital noise sound very briefly. I've tried turning off and back on hardware acceleration and some other things but no dice. I can hear the distortion on my onboard sound, my usb headset, and hdmi audio through the graphics card so I don't think its my hardware. This distortion also doesn't happen with say MPC/VLC or watching Youtube via Edge or Chrome.

Dear friends,

Firefox on Linux does not allow entries in forms that are called up in IFRAME. It works perfectly on Android.

Does anyone know why this is the case? Uwe

Firefox 127.0 (64-Bit)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

After one of the updates a few months ago, I have started to have trouble with firefox. After a while if I try to open a new tab and type in a link, the tab will try to load forever and I will not be able to open any more as doing another tab and typing a new link will have the same problem. I found that at first I could close the browser and reopen it to have the tab fully load and refresh whatever was already open, but after a bit that started to have an issue too. Most times now if I shut down and relaunch firefox within a few minutes the browser will open with all of the tabs open but they are all blank, with no links filled in, pages loaded, or anything. If I close and reopen after that then it only opens with a "new tab" page and everything that was open is lost. None of the more recent updates for firefox have seemed to fix this issue.

Thank you.

I have been reading the NYTimes on Firefox for a long time, but it appears that I got logged out without knowing it. I could not log back in even though I used the correct email address and changed my password twice. I can log in on other browsers using my latest password. I called the Times and the person with whom I spoke, after trying to get me logged in, finally said that this is a known problem with Firefox. He did not have any idea about the cause or what I could do; he simply told me to use another browser. I use Firefox for almost everything and this is, to say the least, an inconvenience--for instance, if the Times sends me a link to an article by Thunderbird (which is my email program), I can't read the article but have to find it on another browser. Are you aware of this problem? Do you have any suggestions for how I might log in despite it? Do you know the cause of the problem and whether Mozilla is trying to fix it?

Versions: Firefox: 127.0 (64-bit) Linux: Ubuntu 22.04.4 LTS

Description: After some time, and (under unknown conditions), the input delay will shoot way up. Like 20-30 seconds.

Strangely enough, this only applies to keyboard inputs. I can change my tab with my mouse, I can click on things, no issues there. But any keyboard interaction is hugely delayed.

This does not fix itself until I close my browser and restart it. Closing the browser is always broken here too, if I close the browser with the [X] exit button, I then need to kill the process because it just hangs. It blanks out the contents of each tab like it's preparing to close them, but it just doesn't ever complete the task without a manual kill.

CPU usage and memory usage are relatively low; significantly below my system's limits.

I've already tried this suggested fix, to no avail.

The frequency of this is only about once a week at most, usually once a month, so it's not a huge issue, but I'm just worried about this occurring during a critical meeting or something later. Having this impending restart needed is kind of worrying for critical usage times.

I'm working on developing a website that uses WebGL in it, but sometimes some bad code will cause WebGL to crash. The issue here is that once that happens, I have to go into troubleshooting mode and back out before it starts working again. Is there any way to make it so that WebGL works after it crashes?

I am trying to access websites that use three.js. When I initially start, the website runs too slowly to be usable, but if I tab out for some time and then tab back in, the website runs at normal speed for a bit before slowing down again. I cannot find any solutions to this problem nor anyone else who had the same problem as me.

OS: Windows 11 Home 23H2 (22635.3720) Firefox Version: 126.0.1 GPU: GIGABYTE NVIDIA RTX 4060 Ti 8GB GPU Drivers: Game Ready 555.99

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

I have 2 soundcards on my iMac, (OS Ventura 13.6.1) : one internal (iMac) and one for music production. (universal audio)

Until the latest update (127), I could select either one and I could hear the audio from Firefox. But... since the update, only the internal iMac audio card is working. Note that I don't have this problem with Safari nor Chrome and it used to work on Firefox until the last update.

Anyone has noticed that? 

Does anyone knows how to contact them and log this as a new bug?

Thanks all!  :)