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  • Archivované

Need to sign in to firefox, but the Sign in button is doing nothing (about:preferences?entrypoint=menupanel#sync)

On about:preferences?entrypoint=menupanel#sync , The button is not functioning and I can't find any other way to sign in to firefox???

Otázku položil(a) wadoods Pred 2 rokmi

Posledná odpoveď od FredMcD Pred 2 rokmi

  • Archivované

Reinstalled Windows, logged back into Firefox and nothing syncs

I just wiped and did a fresh install of windows 10. My Firefox has been synced for years. After downloading it and setting it up again on, nothing is syncing. Help! … (čítať viac)

I just wiped and did a fresh install of windows 10. My Firefox has been synced for years. After downloading it and setting it up again on, nothing is syncing. Help!

Otázku položil(a) Bonfire99 Pred 2 rokmi

Posledná odpoveď od cor-el Pred 2 rokmi

  • Archivované

I have two PC connected to my account, but sync not work.

I've bought the new PC and want transfer my settings, bookmarks and tabs on new PC. I've installed firefox, conected to my account and tried to sync. But it isn't work, … (čítať viac)

I've bought the new PC and want transfer my settings, bookmarks and tabs on new PC. I've installed firefox, conected to my account and tried to sync. But it isn't work, I havn't seen my bookmarks and tabs.

Otázku položil(a) GL_basik Pred 2 rokmi

Posledná odpoveď od FredMcD Pred 2 rokmi

  • Archivované

How to delete bookmarks deleted using Bookmark Dupes app thatkeep returning?

I've used the Firefox Bookmark Dupes several times & 100+ bookmarks keep returning, both in the drop down 'bookmarks' menu & in folders, usually in folders that … (čítať viac)

I've used the Firefox Bookmark Dupes several times & 100+ bookmarks keep returning, both in the drop down 'bookmarks' menu & in folders, usually in folders that have had recent activity. Hours have been spent trying to fix this. Also tried using 'show all 'bookmarks' and deleting individual bookmarks that way to no avail!

Otázku položil(a) Capreo5001 Pred 2 rokmi

Posledná odpoveď od cor-el Pred 2 rokmi

  • Archivované

my firefox doesn't sync the bookmarks

my firefox in my computer doesn't sync the bookmarks, and I typed :about:sync-log and I opened the last file: error-sync-1540522066731.txt it shows: 1540522066692 Sync.L… (čítať viac)

my firefox in my computer doesn't sync the bookmarks, and I typed :about:sync-log and I opened the last file: error-sync-1540522066731.txt

it shows:

1540522066692 Sync.LogManager DEBUG Flushing file log 1540522066700 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1540522066718 Sync.Service DEBUG User-Agent: Firefox/62.0.3 (Intel Mac OS X 10.13) FxSync/1.64.0.20181001155545.desktop 1540522066719 Sync.Service INFO Starting sync at 2018-10-26 10:47:46 in browser session AUEU3F8W7hkZ 1540522066719 Sync.Service DEBUG In sync: should login. 1540522066719 Sync.Service INFO User logged in successfully - verifying login. 1540522066723 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState re-fetched credentials and is returning: error.login.reason.account 1540522066723 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account 1540522066723 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1540522066724 Sync.Service DEBUG Fetching unlocked auth state returned error.login.reason.account 1540522066724 Sync.ErrorHandler ERROR Sync encountered a login error 1540522066725 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1540522066728 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.account (resource://services-sync/service.js:868:15) JS Stack trace: onNotify@service.js:868:15 1540522066729 Sync.Service DEBUG Not syncing: login returned false.

what should I do now?

Otázku položil(a) hidamali Pred 2 rokmi

Posledná odpoveď od cor-el Pred 2 rokmi

  • Archivované

Sync disconnects immediately after logging in

I have my FireFox account on 3 main devices, an iMac, my iPhone and my work PC. On my work PC, the sync is very shaky. As of late, I go to log into sync, confirm via my e… (čítať viac)

I have my FireFox account on 3 main devices, an iMac, my iPhone and my work PC. On my work PC, the sync is very shaky. As of late, I go to log into sync, confirm via my email and then it shows that it's syncing by the rotating arrows and then it disconnects. I re-sign in, it gives me the sign on confirmed and then it shows the yellow exclamation point and it's disconnected again.

What am I doing wrong? Last week it worked for a few days and this morning my work computer must have rebooted itself over night and now it's not connecting for any amount of time. I wouldn't care normally but the password remembering is super helpful for myself.

Otázku položil(a) caldy315 Pred 3 rokmi

Posledná odpoveď od Shadow110 Pred 3 rokmi

  • Archivované

Some of the addons cannot be sync.

I have 17 addons in all, but only 10 of which is in the sync server according to the about-sync extension. I've turned the sync extensions button on and I also tried to r… (čítať viac)

I have 17 addons in all, but only 10 of which is in the sync server according to the about-sync extension. I've turned the sync extensions button on and I also tried to remove my account and sign up for a new one, but it doesn't help.

Otázku položil(a) xqqmznpa Pred 3 rokmi

Posledná odpoveď od cor-el Pred 3 rokmi

  • Archivované

Can not sync my data using my Firefox account

I logged into my Firefox account succefully but however I can't sync my data. When I hover mouse pointer over my account name in the main menu the hint appears saying tha… (čítať viac)

I logged into my Firefox account succefully but however I can't sync my data. When I hover mouse pointer over my account name in the main menu the hint appears saying that the last sync was performed on the 1'st of January but nevertheless I don't see that my bookmarks, settings and extensions were synchronized. When I looked into the log (available through about:sync-log) I found the following error:

1528826421812 Sync.Resource WARN GET request to https://sync-656-us-west-2.sync.services.mozilla.com/1.5/104145959/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available

Can anyone help me? Why can't the browser connect to the server? I can send the full log if needed.

Otázku položil(a) dobby007 Pred 3 rokmi

Posledná odpoveď od Shadow110 Pred 3 rokmi

  • Archivované

Unable to sign in to my sync account (incorrect password even though i just resetted)

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the pas… (čítať viac)

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the password I had entered was correct)

Even after resetting firefox still fails to recognize my password

Interestingly the only workaround i have found is resetting and allowing my browser to recognize my password, and auto-insert it makes it sign it correctly, which is funny since when I type or paste the correct password it isn't recognized.

This issue appears on all iterations of firefox (Linux; Windows; Mobile)

Otázku položil(a) MPSS Pred 3 rokmi

Posledná odpoveď od Shadow110 Pred 3 rokmi

  • Archivované

Not all bookmarks are syncing

I have many, many bookmark - all the the toolbar folder. Most of them sync, but a few folders won't for some reason. "Sync now" seems to have no effect. I used to use Xm… (čítať viac)

I have many, many bookmark - all the the toolbar folder. Most of them sync, but a few folders won't for some reason. "Sync now" seems to have no effect.

I used to use Xmarks, and Xmarks had a lot more control over syncing. You could force upload (overwrite server) and force download (overwrite local), for one thing - that could often be used to fix sync issues. You could also view your server bookmark list online (via web).

How can I troubleshoot this? Or how can I force a sync?

Otázku položil(a) cbp67 Pred 3 rokmi

Posledná odpoveď od Standard8 Pred 3 rokmi

  • Archivované

Sync works perfectly on two devices (W7, 64b) but will not update on a third device (W7, 32b), all with latest Firefox version...suggestions, anyone?

I've tried the suggestions found on this site but none work. Two of the computers sync beautifully but the third refuses to sync. There is no error message, simply when t… (čítať viac)

I've tried the suggestions found on this site but none work. Two of the computers sync beautifully but the third refuses to sync. There is no error message, simply when the sync process is complete nothing has been updated.

Otázku položil(a) JavaDonut Pred 3 rokmi

Posledná odpoveď od FredMcD Pred 3 rokmi

  • Archivované

Подтверждение по электронной почте, поэтому мы заблокировали аккаунт для защиты ваших данных Firefox.

Полчаса назад я спокойно вошел. Но потом при повторной попытке словил это сообщение. Почта рабочая так как письмо от вашей службы поддержки пришло.

Otázku položil(a) brutalbigman Pred 3 rokmi

Posledná odpoveď od Shadow110 Pred 3 rokmi

  • Archivované

Invalid Authorisation Code

I'm trying to log back into Firefox Sync, when I get the authorsiation code to my email Inbox, I enter it into the Firefox login screen. I've tried Copying & Pasting … (čítať viac)

I'm trying to log back into Firefox Sync, when I get the authorsiation code to my email Inbox, I enter it into the Firefox login screen. I've tried Copying & Pasting and manually typing the code, but no matter what I get the message "Invalid Authorisation Code" then after several attempts - I have to wait another 15 minutes before trying again.

I don't want to reset my password, as I don't want to loose all my bookmarks, history, saved passwords etc...

Otázku položil(a) Rehnn Pred 3 rokmi

Posledná odpoveď od guigs Pred 3 rokmi

  • Archivované

The phone number used is always considered invalid. Could you tell me what should i try to avoid this behaviour?

I'm in France and I wanted to use Firefox Sync for the first time. I had to insert the phone number in order to add a second device and the system had already filled the … (čítať viac)

I'm in France and I wanted to use Firefox Sync for the first time. I had to insert the phone number in order to add a second device and the system had already filled the form with +33 that is the international prefix for french numbers. The problem is that I don't have a french phone number and I wanted to use another prefix but it is impossible. I tried using 00 instead of plus or directly without the prefix but I always get as answer that "the phone number is invalid". Could someone help me to understand which is the rule used to validate the phone number? Thank you in advance.

Otázku položil(a) LombardoMilanese Pred 3 rokmi

Posledná odpoveď od Shadow110 Pred 3 rokmi

  • Archivované

Devices are not sync-ing even if I am able to sign into the same Firefox account individually across each device.

I signed into Sync across 3 devices. When I visit about:preferences?entrypoint=menupanel#sync in one device, the other 2 devices are not shown. Clicking "Connect another … (čítať viac)

I signed into Sync across 3 devices. When I visit about:preferences?entrypoint=menupanel#sync in one device, the other 2 devices are not shown. Clicking "Connect another device" does not do anything even if I've signed in across other devices. However, going to "Manage Account" brings me to accounts.firefox.com and shows me all 3 devices when I expand "Devices & apps".

So I know that all my devices are linked to my account, but it's like they don't see each other. Pressing "Sync now" does nothing, and it says my last sync was January 1. I just installed Firefox across 2 of the devices today. The Synced Tabs sidebar is also empty.

I checked about:sync-log, and I've been getting this error: ERROR Sync encountered an error: Error: Can't sync: Network is offline

Clearly, my network is online as I am able to post this. Firefox Sync's service status is also UP/AVAILABLE. Not sure what else could be wrong here.

Otázku položil(a) stayperma Pred 3 rokmi

Posledná odpoveď od Shadow110 Pred 3 rokmi

  • Archivované

i've some of cookies in my fire fox account but now i can't find them?

Hi. i used the fire fox sync many years but now i cant find my save log and cookies in my account . . . what should i do ? and i saw you didn't have some one in Iran i… (čítať viac)

Hi. i used the fire fox sync many years but now i cant find my save log and cookies in my account . . . what should i do ?

and

i saw you didn't have some one in Iran i want work whit fire fox in Iran, what should i do ?

my pleasure Dear .

Otázku položil(a) roozbeh206 Pred 3 rokmi

Posledná odpoveď od FredMcD Pred 3 rokmi

  • Archivované

Sync not working on one system

I have several system that all use Firefox and are configured to use sync. All of them, but this one sync fine. The one with the issue is on a RHEL 7.5 host and is runni… (čítať viac)

I have several system that all use Firefox and are configured to use sync. All of them, but this one sync fine. The one with the issue is on a RHEL 7.5 host and is running FireFox 52.8.0. What is odd is that I was able to register the system with sync, but when I click on the sync icon, nothing happens. The sync logs indicate some errors:

1527247286244	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIKeyObjectFactory.keyFromString]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: resource://services-crypto/utils.js :: makeHMACKey :: line 120"  data: no] Stack trace: makeHMACKey()@resource://services-crypto/utils.js:120 < hkdf()@resource://services-crypto/utils.js:144 < deriveHawkCredentials()@resource://services-common/hawkrequest.js:132 < this.FxAccountsClient.prototype.signCertificate()@resource://gre/modules/FxAccountsClient.jsm:315 < FxAccountsInternal.prototype.getCertificateSigned()@resource://gre/modules/FxAccounts.jsm:986 < FxAccountsInternal.prototype.getKeypairAndCertificate<()@resource://gre/modules/FxAccounts.jsm:1060 < TaskImpl_run()@resource://gre/modules/Task.jsm:319 < Handler.prototype.process()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:932 < this.PromiseWalker.walkerLoop()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:813 < this.PromiseWalker.scheduleWalkerLoop/<()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:747
1527247286244	FirefoxAccounts	ERROR	Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286248	FirefoxAccounts	ERROR	Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getSignedInUserProfile/<@FxAccounts.jsm:1524:35

Jon

Otázku položil(a) irishjd Pred 3 rokmi

Posledná odpoveď od Shadow110 Pred 3 rokmi