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Videos no longer play

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either t… (ďalšie informácie)

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either they play with no sound or when sound is turned on the video freezes. This was never a problem until recently. iMac desktop (2017) Ventura 13.7.4 Firefox 136.0.2 (64 bit) The same issue does not occur on Safari or on my iPad (using Firefox). Any advice?? Thanks.

Otázku položil(a) jfs6 Pred 1 mesiacom

Posledná odpoveď od markwarner22 Pred 1 mesiacom

Fullshot 10

I have FullShot 10 which used to show my extra buttons in the FF toolbar. A few updates ago these buttons have disappeared from FF which is really inconvenient. Those but… (ďalšie informácie)

I have FullShot 10 which used to show my extra buttons in the FF toolbar. A few updates ago these buttons have disappeared from FF which is really inconvenient. Those buttons still appear in MSFT Edge. I cannot take a screen capture because taking a screen shot automatically makes the FS10 buttons disappear. FF10 is not add-on to FF, it is just a regular program to easy capture graphical screen information. FS10 has not been updated/altered in any way since its installation

Otázku položil(a) fhsamyn Pred 1 mesiacom

Posledná odpoveď od jscher2000 - Support Volunteer Pred 1 mesiacom

Metamask causes some websites to fail.

Duck Duck Go search from the address bar suddenly does not work. All queries return a page with the search box and no results. Google search functions correctly. Addition… (ďalšie informácie)

Duck Duck Go search from the address bar suddenly does not work. All queries return a page with the search box and no results. Google search functions correctly. Additionally, the search function on Yahoo Finance no longer functions. Both of these websites and functions work on a mobile version of Firefox connected to the same wifi. At first I had no idea what was causing it but after using troubleshooting mode and turning on extensions one at a time it turns out that metamask was causing the error.

Otázku položil(a) azureprophet Pred 1 mesiacom

Posledná odpoveď od NoahSUMO Pred 1 mesiacom

Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (ďalšie informácie)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Otázku položil(a) Larz Pred 1 mesiacom

Posledná odpoveď od lmacri Pred 2 týždňami

Firefox Update wipes out all my Extensions

In my Win 10 PC, Firefox has been set to update automatically as it is recommended. 136.0.2 (64-bit) is the most recent one that updated automatically. Now all my exten… (ďalšie informácie)

In my Win 10 PC, Firefox has been set to update automatically as it is recommended.

136.0.2 (64-bit) is the most recent one that updated automatically.

Now all my extensions have been wiped out, my workspace changed.

That is such a breach of integrity, and a lack of respect for the user, and his carefully set up work environment, when an Auto-Update just molests my work environment. And then I have to take out hours from my busy routines, to devote to restoring everything to how it was.

There is no rollback feature for Updates, esp when Updates do the havoc they do.

There is no proper Session Management, and a standard protocol for saving, aggregating sessions across different installs, rollbacks, etc, and having the most updated, and complete one, where the onus is on the user not losing data.

Now I have to go hunt around for the past profiles, and name the present one as old, and hope that Firefox functions with integrity, and completeness to restore my whole work environment from the last profile. I'll of course be losing whatever work I happened to do in the new profile now. One never knows how complete these profiles are to reconstruct things exactly the way they were.

Strange. I always believe that stability, and integrity, and a dedication towards that on behalf of the user would be the primary goal. Now it's all about chasing something else, some bells and whistles, and faster performances, and throwing stability, and data integrity under the bus.

Otázku položil(a) Shrikant Shrinivas Pred 1 mesiacom

Posledná odpoveď od jscher2000 - Support Volunteer Pred 1 mesiacom

Pause/Play Button no longer working after latest update.

Dear Support Team, Ever since updating Firefox to the most recent version my pause/play button does not work with tabs open. (like youtube, spotify(browser) etc.) I tes… (ďalšie informácie)

Dear Support Team,

Ever since updating Firefox to the most recent version my pause/play button does not work with tabs open. (like youtube, spotify(browser) etc.)

I tested for mechanical issues, but those do not seem to be the issue, as the key itself work perfectly fine. Different apps (like netflix, and spotify(desktop)) do not have this issue.

If you require any additional information in regards to this inquiry don't hesitate to ask.

- Adrian

Additional Information

Firefox 136.0.1 (20250310180126) Installed on: March 12, 2025 at 8:50:54 AM Status: The Update was successfully installed [copy and pasted from settings]

Otázku položil(a) Adrian Haase Pred 1 mesiacom

Posledná odpoveď od markwarner22 Pred 1 mesiacom

4K Youtube video froze at 16 minutes and 10 seconds in after 136.0 update

Hello, I just updated Firefox to version 136 on my MacBook Pro. I was playing a 4k YouTube video, and at 16 minutes and 10 seconds in the video froze. If I moved the curs… (ďalšie informácie)

Hello, I just updated Firefox to version 136 on my MacBook Pro. I was playing a 4k YouTube video, and at 16 minutes and 10 seconds in the video froze. If I moved the cursor the pause button and all of that would come up at the bottom, but when I clicked on the option to exit full screen it did not respond. I pressed the escape button and that did get me out of full screen, but the video window did not apply the right formatting. I'll include a screenshot so that you can see what I am talking about. After exiting full screen, if you look at the bottom of the video window, the option to go back to full screen is cut off. Closing Firefox and relaunching it appears to have things working again, at least for now. I thought it would be best to report this just in case it isn't an isolated glitch.

Otázku položil(a) Anthony Pred 2 mesiacmi

Firefox prompts for Primary Password every time I start it

Every time I open Firefox, it prompts me for my Primary Password immediately. Skipping the dialog the first time opens a second, identical dialog. It's not being caused b… (ďalšie informácie)

Every time I open Firefox, it prompts me for my Primary Password immediately. Skipping the dialog the first time opens a second, identical dialog. It's not being caused by any add-on/extension, because the problem occurs in exactly the same way in Troubleshoot Mode. It's not Sync, because I'm not signed into any Mozilla account. An internet search showed me a page here indicating I should disable Primary Password, then re-enable it. This didn't fix the problem.

Otázku položil(a) srobertswanson Pred 2 mesiacmi

Posledná odpoveď od TyDraniu Pred 2 mesiacmi

Why am I getting this?

Recently, whenever I access a local TV stations news post and try to read it, I get the pop-up shown in the attachment. Why is it happening and what can I do to eliminate… (ďalšie informácie)

Recently, whenever I access a local TV stations news post and try to read it, I get the pop-up shown in the attachment. Why is it happening and what can I do to eliminate it?

Otázku položil(a) boong Pred 2 mesiacmi

[Firefox Snap] Which Snap permissions can be deactivated?

Hi, I have a question to the Firefox Snap permissions. I want to give Firefox the minimum of permissions which you can grant via Settings => Apps => Firefox Web Br… (ďalšie informácie)

Hi,

I have a question to the Firefox Snap permissions. I want to give Firefox the minimum of permissions which you can grant via Settings => Apps => Firefox Web Browser, because of security reasons.

So, a lot of them are self-explanatory, but there are some where I can’t imagine what that means and whether Firefox really needs such permission to run correctly and save or not. These are the following:

- Run in Background - Detect network devices using mDNS/DNS-SD - system-files - gsettings - Access hardware information - Mount-control - login-session-observe - opengl - system-packages-doc - Read/write access to U2F devices exposed - Access energy usage data

So, my question is: Does Firefox really need one of these above permissions to run correctly and save (I am asking because I don’t know if some of the above permissions are for security reasons activated) or can I turn them off?

Thank you!

Otázku položil(a) Michael Pred 2 mesiacmi

Firefox no longer preserves cookies or site data between sessions

For many years now I've had Firefox clear browsing & download history temporary cached files and pages saved form info but not cookies and site date s… (ďalšie informácie)

For many years now I've had Firefox clear

  • browsing & download history
  • temporary cached files and pages
  • saved form info

but not

  • cookies and site date
  • site settings

This worked flawlessly until Firefox updated to version 136, at which point all cookies were deleted and I was signed out of every account on every website.

Looking at the settings page, the option to delete cookies and site data when Firefox is closed is now enabled. I don't remember what this setting used to look like, but I did not change it recently.

Unchecking the box seems to work, but I shouldn't suddenly have to do this, and the "damage" is done.

Why did the update to version 136 sign me out of every website, and how do I protect myself against this happening again?

Otázku položil(a) Jens Lyn IV Pred 2 mesiacmi

  • Vyriešené

Problems accessing Google products on FF

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10: Gmail (mail.google.com) became completely inaccessible Google Maps (maps.go… (ďalšie informácie)

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10:

  • Gmail (mail.google.com) became completely inaccessible
  • Google Maps (maps.google.com) opens normally, but app icons stopped displaying correctly (as in attached screenshot)

Comments:

  • Gmail and Google Maps are accessible normally on Chrome and Edge
  • YouTube (which is another Google product) works fine on my FF
  • Tried refreshing FF then tried clearing all cookies, caches, and browsing history, but made no improvement of any kind.

Any advice?

Otázku položil(a) Khalid Pred 2 mesiacmi

Na otázku odpovedal(a) Khalid Pred 2 mesiacmi

Firefox asks twice for my primary password when opening (and for SETTINGS)

I'm using Firefox v136.0 on a Windows 11 host. Each time I open Firefox the software prompts me two times (via a dialog) to enter the primary password. (I previously en… (ďalšie informácie)

I'm using Firefox v136.0 on a Windows 11 host.

Each time I open Firefox the software prompts me two times (via a dialog) to enter the primary password. (I previously enabled and defined a primary password.) I'm also prompted twice to enter the primary password when I open the Firefox's SETTINGS page. This happens in "regular" and SAFE mode. I do not have any extensions installed nor themes installed/enabled. The only plugins that are installed are "OpenH264 Video Codec provided by Cisco Systems, Inc." and "Widevine Content Decryption Module provided by Google Inc."

When I delete the primary password, the browser does not prompt me to enter the primary password on startup or when opening the SETTINGS page.

FWIW, I've tried the following sequence, but the problem persists:

  1. Uninstall Firefox
  2. Delete as many temporary files as I can in $HOME\AppData\Local\Tmp\
  3. Delete $HOME\AppData\Local\Mozilla\
  4. Delete $HOME\AppData\Roaming\Mozilla\
  5. Reboot
  6. Reinstall Firefox
  7. Open Firefox and add a primary password
  8. Close and reopen Firefox

When I reopen Firefox, it prompts me twice to enter my primary password. When I open Firefox's SETTINGS, I am prompted twice to enter the primary password.

Any suggestions as to how I can convince Firefox to not prompt me twice for the primary password when opening the browser would be appreciated.

Otázku položil(a) Jim Fischer Pred 2 mesiacmi

Posledná odpoveď od rkuga Pred 2 mesiacmi

Firefox window

My Firefox window keeps expanding to fill the entire computer desktop. I make it smaller, and it expands again. How can I fix this? I like to be able to adjust the size o… (ďalšie informácie)

My Firefox window keeps expanding to fill the entire computer desktop. I make it smaller, and it expands again. How can I fix this? I like to be able to adjust the size of the window manually and have it stay that way!

Otázku položil(a) Karen Phillips Pred 2 mesiacmi

Firefox makes entire screen flash

For the past few days when I use Firefox and Thunderbird my entire screen will randomly start to flicker, at times very quickly and rarely the entire screen goes black fo… (ďalšie informácie)

For the past few days when I use Firefox and Thunderbird my entire screen will randomly start to flicker, at times very quickly and rarely the entire screen goes black for second or two. This behavior immediately stops when I close the app. It does not happen with any other app. I've tried disabling hardware acceleration in Firefox and that didn't help. Both apps are on the latest version and I also updated my video driver. Tried removing the two add-ons I have. I'm on Windows 11 Firefox 136.0.

Otázku položil(a) bluechair Pred 2 mesiacmi